EATER

APRIL 8, 2021

“People were afraid to be at work, but they were also afraid they would lose their jobs, because there was a lot of media attention around places closing and layoffs.” The leadership team redid the staffing model to allow people to work from home as needed. By the end of the week, everyone’s job had completely changed. Several U.S.

Training 307

Training Café Kitchen Safety Back of House 307

Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. Beyond logistics, the biggest transformation has been in leadership.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. Brands for Good.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

JUNE 12, 2020

Created in collaboration with BBDO New York, the campaign will launch in both English and Spanish on Monday, June 8, and will be featured on TV and digital, including a full suite of customizable assets to be leveraged based on individual franchise needs, including social, radio, out of home, job templates, and in-store POP. metro area.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Posting on social media, optimizing visibility on search engines like Google, and building an email list are all key.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

APRIL 14, 2020

As part of its ongoing coronavirus relief efforts, Cox Media , the advertising division of Cox Communications, is offering local restaurants free television advertising to assure patrons that they remain open for takeout and delivery services and share new hours of operation. “It is unbelievable how quickly things can change. .

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

JULY 30, 2021

The model recognizes the importance of in-person interactions, while continuing to practice social distancing guidelines. We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.”

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

EATER

FEBRUARY 4, 2021

Restaurant workers are made to feel powerless by design — and that keeps abusive chefs and toxic kitchens unchecked This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience.

Kitchen Safety 348

Kitchen Safety Social Media Back of House Cash Management 348

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

MAY 12, 2020

” As a Feeding America Leadership partner, the company has ongoing partnerships with a variety of food banks across the country. Consulting on Ghost Kitchens. Zuul and Figure 8 Logistics launched Zuul Studios – a ghost kitchen consulting firm. ” SevenRooms Streamlines Payment Experience. .

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Open for Business

OCTOBER 15, 2024

Using the right leadership skills Great restaurant managers inspire their teams and set the tone for the entire operation. Focus your restaurant manager training on these key leadership abilities: Communication Practice delivering feedback and handling tough conversations. Show how to engage followers and handle online feedback.

Training 60

Training Management Management Loyalty Program 60

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Posting on social media, optimizing visibility on search engines like Google, and building an email list are all key.

Management 195

Management Management Kitchen Safety Front of House 195

Ken Burgin

MARCH 27, 2022

We expect a lot from chefs – not only to manage production and service, but keep to a budget, organise a team of people and handle safety issues, changing food trends, menu design & engineering, plus social media and a bit of marketing. How Liz moved from running a kitchen to teaching how to run one.

Design 113

Design Menu Management Management 113

Modern Restaurant Management

OCTOBER 16, 2019

The robotic kitchen runs on batteries instead of a diesel generator. Cleanliness – The robotic kitchen is NSF 169 certified, which is the equivalent to best in class sanitation, to ensure customers know that their blend is created in the cleanest, safest, and most sanitary environment possible. Door Dash Shared Kitchen. ?DoorDash?

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

7 Shifts

SEPTEMBER 19, 2019

Marketing and advertising : Market your restaurant to help achieve optimal restaurant capacity (social media and review management included). Operations: An all-encompassing word for everything else involved in managing a restaurant, such as maintaining the atmosphere and ensuring employees follow health and safety standards.

Management 284

Management Management 2019 Employee Relations 284

Embrace the Suck

JUNE 13, 2022

And so, the fact that so many people with World Kitchen and some of these other organizations have pivoted into the work of feeding people who are really in trouble. In leadership, and you and I both agree on this, leadership is critical, especially right now in restaurants. Donald Burns: Definitely. Donald Burns: Yeah.

Retail 221

Retail Social Media Take-out Events 221

Ken Burgin

JUNE 6, 2023

Health and Safety Compliance: Develop interactive health, safety, and cleanliness standards modules. Leadership Skills Training: Use ChatGPT to design modules focusing on developing leadership skills such as decision-making, team management, and effective communication.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

MARCH 11, 2025

The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput. Instead of simply trying to fit as many seats as possible into a space, the focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

DECEMBER 16, 2019

” Restaurant gift cards are easy to add to your last minute shopping list – grab them when you’re out for holiday social events, or order them online. While some are eating their meals alone as a result of social isolation, others are using meal times to get quality time to themselves. Change, Incorporated.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

MARCH 11, 2025

Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. Overall, the pandemic highlighted the vulnerabilities, margin issues, and lack of safety net to restaurants in a way the industry is still recovering from. – Pooja S.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

MBB Hospitality

APRIL 25, 2018

From computer systems to social media to robotic technology, the more comfortable your employees are with technology the better it will be. Strong Leadership Skills. Even employees who are not direct supervisors need to have strong leadership skills. Technologically Savvy. Good Team Player.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Black Box Intelligence

OCTOBER 25, 2021

We also monitor brand mentions on social media. Elements like music, lighting and decor are still important factors in ambiance ratings, but cleanliness emerged as a safety issue. When they feel like leadership has their back, they’re more likely to be loyal and engaged. Which cleanliness issues are customers upset about?

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media.

Tip Distribution 426

Tip Distribution Healthcare Hospitality Food Supply 426

Modern Restaurant Management

DECEMBER 14, 2020

The updated data and recommendations were developed for US Foods by The Acheson Group (TAG), a global food safety consulting group that helps companies throughout the food supply chain more effectively mitigate risks, improve operational efficiencies and ensure regulatory and standards compliance.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

AUGUST 28, 2020

. “Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. Greg Fuchs serves as the Senior Facilities Manager for Applebee’s, MOD Pizza, Del Taco, Olga’s Kitchen and Wendy’s restaurants in the TSFR portfolio.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

AUGUST 11, 2021

Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. In 2021 thus far, 13 new operators have signed on for 154 units, bringing the total to 35 operators and 420 units open or in development.

Franchise 450

Franchise Franchising Sports Fast Casual 450

7 Shifts

AUGUST 16, 2024

From labor law compliance, employee benefits, and scheduling to health and safety, having well-defined guidelines can create a positive work environment and motivate your team. Health and safety regulations Proper sanitation policies protect your customers and employees. In fact, 46.5%

Food Safety 195

Food Safety Restaurant Law Healthcare Kitchen Safety 195

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. Diners’ main concerns about visiting restaurants again include cleanliness and safety. Health and safety when dining out – What matters most? Cloud Kitchen Market.

2020 461

2020 Guest Recovery Kitchen Safety Online Ordering 461

Modern Restaurant Management

NOVEMBER 2, 2020

According to Deloitte’s new report, “ The Restaurant of the Future Arrives Ahead of Schedule – Time to Get on Board ,” as consumers place a premium on convenience and favor digital connections, a new focus on safety has amplified those demands and accelerated restaurant roadmaps for innovation.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

JUNE 8, 2020

The reopening kits provide independent restaurant operators with must-have supplies such as masks and safety guidance posters as well as resource guides to navigate state and local COVID-19 reopening requirements and help create a safer environment for staff and customers alike. US Foods Holding Corp. Doolittle Joins TouchBistro.

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386

EATER

AUGUST 21, 2020

Peter Meehan’s transgressive vision helped redefine food media with the groundbreaking Lucky Peach , and later transformed the LA Times ’s food coverage. Social media has driven much of this reckoning by providing a space for rank-and-file editors and writers to speak out.

White Paper 363

White Paper Social Media Magazine Back of House 363

EATER

FEBRUARY 13, 2024

Some, like Ratatouille and Chef , are obvious picks — they are largely set in restaurants or kitchens, there are chefs involved, etc. But what exactly constitutes a great food movie? Well, that really depends. Other films employ food in more subtle ways, to further the narrative or help us connect with a character.

Food 358

Food Food Truck Consumer Goods Food Order 358

EATER

AUGUST 18, 2023

José Andrés | Photo: World Central Kitchen / Facebook World Central Kitchen is on the ground in Maui — serving meals as they did in Puerto Rico, Haiti, Houston, and more Update: 8/18/2023: This story was originally published November 10, 2017. Andrés approached DC Central Kitchen with his idea for a new nonprofit.

Tip Distribution 246

Tip Distribution Kitchen Safety 2010 Food Supply 246

EATER

MARCH 18, 2024

José Andrés | Photo: World Central Kitchen / Facebook World Central Kitchen just became the first group to send a ship carrying aid to Gaza. This comes after World Central Kitchen sent 1,400 aid trucks into Gaza and established 60 community kitchens in the region to serve hot meals. I didn’t think he’d do it.”

Tip Distribution 263

Tip Distribution Kitchen Safety Food Truck 2010 263