Modern Restaurant Management

OCTOBER 28, 2021

Taking inventory is one of the most tedious processes in restaurant operations. Chefs spend countless hours counting inventory, purchasing new ingredients, and tracking down more cost-effective substitutions for products that are either cancelled or out of stock. Recipe Costing. Prevent Shortages.

Inventory 520

Inventory Management Management Waste 520

Modern Restaurant Management

DECEMBER 26, 2024

But this technology adoption has also introduced new cybersecurity vulnerabilities. Cashless payment systems will encourage more point-of-sale system attacks Point-of-sale systems are a foundational component of a restaurant’s daily operations. The restaurant experience has quickly become a digital landscape.

2025 558

2025 Point of Sale Food Supply 2024 558

Modern Restaurant Management

OCTOBER 28, 2024

From personalized customer experiences to unlocking operational efficiencies, technology is the fuel driving the next era of restaurant success. Today, staying ahead means adopting a unified, flexible IT environment that gives operators the control they need to thrive. And technology is the key to unlocking that potential.

Point of Sale 445

Point of Sale Customer Experience Technology 2024 445

Modern Restaurant Management

MAY 11, 2022

Accurate inventory management is crucial to running a successful business because it directly impacts a company’s bottom line and is key to maximizing profits. Having an accurate handle on inventory enables a business to become more resilient and know what they can sell and when they can sell it, helping mitigate out-of-stock scenarios.

Inventory 547

Inventory Management Management Food Supply 547

Modern Restaurant Management

MARCH 21, 2025

As technology bridges gaps in industries and societies around the world, making advanced solutions accessible to independent operators is vital to their success. Scalable solutions like self-service kiosks and predictive analytics are transforming the way small businesses operate.

Technology 221

Technology Front of House Customer Service Back of House 221

Modern Restaurant Management

FEBRUARY 21, 2025

Better food safety has never been more in reach, thanks to advancements in traceability standards and technology. FDA’s Food Safety Modernization Act (FSMA) Rule 204 approaching, restaurant operators stand to gain improved confidence in the safety and quality of the food they serve. Beyond safety, there are additional benefits.

Food Safety 524

Food Safety Management Management Kitchen Safety 524

Modern Restaurant Management

DECEMBER 23, 2024

As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.

2025 346

2025 Hospitality Bar Customer Experience 346

Modern Restaurant Management

JUNE 5, 2025

With razor-thin margins, restaurants cannot afford to overlook how food waste directly impacts profitability, operational efficiency and job security. By optimizing operations and adopting smarter management practices, restaurants can dramatically cut food waste without overhauling their entire business model.

Waste 294

Waste Operations Food Sustainability 294

Modern Restaurant Management

MARCH 20, 2025

Inefficient Operations and Workflow One major hurdle that can slow down the growth of your catering business is inefficient operations and workflow. You’re handling inventory, coordinating staff, and managing delivery routes, but everything seems to take twice as long as it should.

Catering 352

Catering Delivery Customer Service Customer Experience 352

Modern Restaurant Management

MAY 2, 2025

With 70 percent of operators struggling to fill job openings and 45 percent reporting they don’t have enough staff to meet customer demand, according to the National Restaurant Association. These technologies help streamline operations, lighten the workload for staff, and create a better experience for both employees and customers.

Technology 251

Technology Mobile Ordering Front of House Back of House 251

Modern Restaurant Management

DECEMBER 21, 2020

As they continue to assess their operations in light of an uncertain future, there are some noteworthy trends to follow. In reacting to COVID-19 the critical role and importance of technology saw a rapid acceleration. Agility in Adopting Technology. Agility will be the focus of technology in 2021.

2021 553

2021 Technology Food Supply Food Safety 553

The Rail

MARCH 31, 2025

Restaurant businesses need to adopt technology that enables collaboration among remote teams and simplifies management if they want to succeed. Why Technology in Restaurant Management Technology is key to managing multiple locations within a restaurant group be it your restaurants or management offices.

Technology 130

Technology Management Management Operations 130

Modern Restaurant Management

DECEMBER 30, 2024

After a year defined by the rapid adoption of AI and other technologies, not every new tool has shown promise. It’s time to stop chasing the latest trends and double down on strategies that ensure technology and operations seamlessly work together to improve customer satisfaction.

2025 450

2025 Dine-in Mobile Ordering Customer Experience 450

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. Too many missed reservations? Set clear goals.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

OCTOBER 13, 2024

Restaurants Embrace Technology Today, some of the pressure of labor shortages in the restaurant industry is mitigated by technology. Thanks to these technologies, tasks such as ordering food and paying bills can take place on a self-service basis. This is because cellular coverage can often be patchy within buildings.

Marketing 449

Marketing Tip Distribution Mobile Ordering Customer Experience 449

Modern Restaurant Management

MAY 19, 2025

Yet even then, operators were innovating—often quietly and creatively. Over the last two decades, I’ve worked alongside operators in just about every hospitality setting—independent cafés, high-end dining rooms, food halls, and regional chains. The pandemic redefined how restaurants operate.

Hospitality 305

Hospitality Front of House Back of House Food Order 305

Restaurant Business

APRIL 9, 2025

Most restaurant operators consider technology a necessity for running their restaurants today. They rely on technology to help with day-to-day tasks like managing revenue and inventory, and to fill in labor shortage gaps. About 40% found that technology has improved customer satisfaction.

Take-out 186

Take-out Technology Fast Casual Inventory 186

Modern Restaurant Management

JUNE 15, 2021

Inventory stock changed significantly. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Improve Order Size and Revenue with Predictive Technology.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. What is Restaurant Operations Management? Great restaurant operations dont happen by accident.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

JUNE 16, 2025

consumers not only spurring inflation but lowering overall consumption and slowing the economy, cautioned Ben Johnston, Chief Operating Officer of Kapitus, a small business lender and marketplace. "U.S. " What can restaurant operators do to take proactive steps to mitigate potential future shocks to their supply chains and costs?

Supplies 221

Supplies Operations Food Supply Consumer Goods 221

Modern Restaurant Management

NOVEMBER 21, 2024

Technology Supporting Resilience in QSRs What many people don't realize is that getting these restaurants back up and running isn't just about determination – it requires some seriously robust technology working behind the scenes. It's a small comfort, but sometimes those matter most.

Technology 221

Technology Food Supply Small Business Events 221

Modern Restaurant Management

OCTOBER 1, 2021

Controlling a restaurant kitchen’s inventory is a key to proper restaurant management and can help avoid wasting food and space. When it comes to your livelihood, any gaps in inventory are more than mere annoyances — they could be hurting your ability to make a profit. Why Inventory Management Matters.

Inventory 493

Inventory Management Management Waste 493

Modern Restaurant Management

APRIL 15, 2020

The key lies in achieving operational efficiency. By adopting technology and automating processes to streamline your business operations. Here’s how you can leverage technology to transform your internal business processes. Implementations of such technologies will surely save time and revenue leakage.

Technology 551

Technology Food Supply Kitchen Safety Waste 551

Modern Restaurant Management

SEPTEMBER 28, 2020

Whether that be via restaurant operations, menu improvements, or services, there are quite a few criteria that restaurant owners constantly juggle to create the perfect balance. There are many challenges to running a restaurant, and during day-to-day operations, it can be easy to lose sight of the overall vision.

Operations 553

Operations Website Management Social Media Customer Service 553

Modern Restaurant Management

SEPTEMBER 9, 2022

This article will cover how implementing automation tools like IoT monitoring can save your business money, protect your inventory, and save time. Restaurant owners and operators are facing considerable rising costs from many angles simultaneously. A significant benefit of IoT technologies is a reduction in manual tasks and time.

Inventory 474

Inventory Equipment Waste Pricing 474

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Advanced networking solutions have emerged as a critical player in this revolution, offering the potential to enhance restaurant operations dramatically.

Operations 472

Operations Front of House Customer Service Customer Experience 472

Modern Restaurant Management

APRIL 7, 2025

As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought. Elevate Operations from Adequate to Excellent Over a third (38 percent) of operators say their restaurant was not profitable in 2023.

Loyalty Program 282

Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

MARCH 21, 2022

It is a particularly challenging time, to be sure, and the ever-shifting landscape demands agility of restaurant operators who must adapt to the changes in order to maintain their margins. The key is to make the right decisions around inventory and pricing at the right times—and having the right technology can make all the difference.

Technology 508

Technology Food Supply Inventory Supplies 508

Modern Restaurant Management

APRIL 6, 2022

In addition to restaurant operators opening or transitioning to the ghost kitchen strategy, grocers are also exploring this new concept. In an increasingly competitive market, operators can implement useful technologies to ensure success. The Right Technology to Support Your Operation.

Operations 491

Operations Kitchen Safety Food Safety Waste 491

Modern Restaurant Management

FEBRUARY 12, 2025

Restaurant operators listen up: by 2025, Gen Z and Millennials will outnumber all other generations in the workforce by 18 million. They’re comfortable telling technology pertinent information about themselves and then allowing technology to do the work on their behalf. Think about your last round of hiring.

Hiring 332

Hiring Mobile Ordering Social Media 2025 332

Modern Restaurant Management

OCTOBER 6, 2023

Through the utilization of sensors, RFID tags, and software technology, restaurants can track foods’ movement from the point of origin to consumption. Restaurants should leverage IoT to optimize their operations and elevate safety, quality, and efficiency. Identify areas of your restaurant that can benefit from IoT technology.

Food Safety 504

Food Safety Operations Management Management 504

Modern Restaurant Management

SEPTEMBER 11, 2023

Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers. Kitchen Operations AI-powered systems can streamline kitchen operations by automating processes and improving communication.

Technology 538

Technology Seasonal Menu Online Ordering Food Order 538

Modern Restaurant Management

JULY 8, 2020

People come here to get away from technology, not use it.” A restaurant operating at the intersection of hospitality and technology can experience significant impact from increasing margins to enhancing the dining experience to streamlining operations. Return customers tend to buy more from a company over time.”

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

Modern Restaurant Management

APRIL 21, 2022

They started the compamy with the goal of automating tedious back-office tasks, saving restaurant operators time and providing crucial data for making business decisions. What was restaurant technology like 10-20 years ago? There were a couple restaurant management software companies out there, but it was just inventory and budgets.

Technology 493

Technology 2005 Mobile Ordering Point of Sale 493

Modern Restaurant Management

MAY 1, 2024

When this happens in restaurants, it can harm the feeling of collaboration necessary to achieve peak operational efficiency. Kitchen staff : The kitchen staff is perhaps the most integral part of a restaurant operation to the guest experience — after all, what do people go to a restaurant for if not to eat?

Communication 492

Communication Operations Leadership Employee Relations 492

Goliath Consulting

OCTOBER 16, 2024

Building an integrated tech stack is essential for independent restaurants that want to streamline operations and improve customer service. When integrated with other systems, it allows for easy syncing with online orders and real-time inventory management, making operations smoother and more organized.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

Modern Restaurant Management

JANUARY 10, 2024

Despite positive indications, most restaurant operators are still in dire need of staff. Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. Shockingly, staffing in the restaurant industry remained 3.6

Hospitality 489

Hospitality Operations Dietary Restrictions 2023 489