Modern Restaurant Management

JULY 17, 2023

Augmented reality tools are improving compliance training and helping employees better understand ISO standards and procedures. Train your employees. Food safety training must be a priority for all employees on an ongoing basis. Keeping your restaurant safe every day, during every shift, should not be taken lightly.

Innovation 416

Innovation Technology Certification Food Safety 416

7 Shifts

APRIL 7, 2021

After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly. These actions called for creating different ways to train employees based on certain aspects of the job.

Training 370

Training Food Safety Customer Experience Insurance 370

Modern Restaurant Management

JANUARY 28, 2025

While managers excel at planning, organizing, and maintaining day-to-day stability, leaders inspire, innovate, and challenge the status quo to drive change. Encouraging Innovation : Creating an environment where new ideas and calculated risks are welcomed. Building Trust : Fostering relationships based on authenticity and reliability.

Management 423

Management Management Leadership Innovation 423

Modern Restaurant Management

JANUARY 21, 2025

With egg prices increasing by 30 percent over the past year and expected to rise more, MRM asked Stasko for his best advice on what strategies restaurant owners can implement to prevent sharp menu price increases and innovative menu solutions they can implement. Regularly train staff on safe egg handling procedures.

Food Safety 398

Food Safety Food Pricing Communication 398

Modern Restaurant Management

MAY 9, 2025

Balancing Innovation with Operational Efficiency While technology and innovation have been game-changers for the restaurant industry, there’s a balance to strike to ensure it’s not just innovation for innovation’s sake. Some of the most valuable lessons I’ve learned fall into four key areas.

Leadership 252

Leadership Innovation Technology 2024 252

Modern Restaurant Management

DECEMBER 5, 2024

Staff should be trained to avoid breakage during cleaning and serving, and establishments that use bussers versus tray service may opt for more durable glassware. The intricate designs and varying shapes and colors of specialty glasses offer opportunities for innovation in presentation that brings creative drink concepts to life.

Fine Dining 405

Fine Dining Consumer Goods Presentation Seasonal Menu 405

Modern Restaurant Management

JUNE 6, 2025

However, by spearheading innovative programs to retain some of the experienced workers retiring from the labor pool they can improve the training, recruitment, and retention of young workers. Some workers may want to keep a few shifts a week, and this can aid in training and retention while also improving morale.

Recruiting 251

Recruiting Front of House Back of House Training 251

Modern Restaurant Management

JANUARY 2, 2025

Menu Innovation: Balancing Variety, Quality and Simplicity While many restaurants are chasing trends like locally sourced ingredients and exotic toppings, pizza remains a stronghold of tradition. This not only ensures consistency across locations but also simplifies in-store operations and training.

2025 252

2025 Online Ordering Franchising Franchise 252

Culinary Cues

MAY 1, 2025

When the choice is degrees of excellence then customers will view the community as a destination for a great meal. [] COMPETITION DRIVES INNOVATION At first, restaurants in a competitive market will do what they can to keep up and follow the lead of those first innovators.

Fine Dining 352

Fine Dining Innovation Consumer Goods Customer Service 352

Modern Restaurant Management

FEBRUARY 24, 2025

Leveraging Technology to Streamline Reservations Modern technology has reinforced the hospitality industry, providing innovative tools to automate and simplify the challenge of managing no-shows. To combat the issue of no-shows, restaurants and merchants can implement several effective strategies.

Book 386

Book Reservations Communication Customer Experience 386

Modern Restaurant Management

JANUARY 24, 2025

Additionally, attending live demonstrations, industry trade shows, or EcoChef-certified training sessions can provide deeper insights. But by focusing resources on education, training, strategic equipment upgrades, and sustainable practices, kitchens can address these challenges, reduce waste, and save significant costs in the long run.

Sustainability 449

Sustainability Food Equipment Design 449

Modern Restaurant Management

DECEMBER 30, 2024

As the industry continues to digitally adapt, it’s critical for multi-unit franchisees to utilize innovative digital business solutions that can be customized to operators’ specific needs to stay relevant. By embracing digital literacy and innovative solutions, franchisees can better navigate these challenges.

Loyalty Program 252

Loyalty Program Franchise Franchising 2025 252

Modern Restaurant Management

FEBRUARY 27, 2025

innovative and unique marketing strategies and 3. We provide full training, marketing support, and ongoing guidance to help them succeed. JA: We have strict guidelines, standardized recipes, and regular training. JA: Our goal is to keep growing, innovating, and bringing people together through great food.

Franchise 221

Franchise Franchising Social Media Influencer 221

Modern Restaurant Management

APRIL 9, 2025

Ballas shares his insights with Modern Restaurant Management (MRM) magazine and discusses issues that must be on the radar for franchises and brands including AI, automation, sustainability, staffing, training, and more. What are some key trends you expect to affect the franchise landscape this year and in years ahead?

Loyalty Program 252

Loyalty Program Franchising Franchise Fast Casual 252

Black Box Intelligence

JUNE 11, 2025

From Menu to Momentum: Connecting Menu Innovation to Real Business Impact How To Ensure Your Menu Innovation Hits Today’s guests crave more than just a meal. Whether it’s new flavors, diet specific or just something they haven’t tried before that excites them, menu innovation is key to meeting evolving consumer choices.

Innovation 85

Innovation Menu Webinar Seasonal Menu 85

7 Shifts

NOVEMBER 24, 2024

By monitoring hashtags related to dining and your local area, you can gain insights into cuisine trends and potential opportunities for menu innovation. Train your restaurant staff to remind customers to give their feedback as well as submit the comment cards right away to the one in charge.

Marketing 370

Marketing Social Media SEO Customer Service 370

Modern Restaurant Management

OCTOBER 20, 2020

Given how different this year’s winter dining experience will be, restaurants will need to train staff to execute a turnkey dining experience in yet another “new normal.” Opportunity to Innovate. Create a Training Program. Your training should walk through all steps needed for winter dining.

Outdoor 482

Outdoor Dine-in Training Government 482

Modern Restaurant Management

FEBRUARY 24, 2025

We remain more committed than ever to supporting these vital businesses—the backbone of local economies and communities—by providing training and resources to build business resilience, as well as championing and spotlighting our industry across all our platforms.”

2024 252

2024 2023 2025 Loyalty Program 252

Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. The better trained your staff is, the more likely they will be highly motivated and efficient at their jobs. That boils down to employing well-trained and motivated staff who know what, what and how to do it.

Front of House 546

Front of House Kitchen Safety Customer Service Point of Sale 546

Modern Restaurant Management

MAY 14, 2025

MORE’s mission is to reduce silos, drive innovative solutions, and accelerate the collective impact of our member organizations with a focus on advancing economic mobility and workplace protections. Our members are led by innovators developing and implementing solutions and services aimed at industry transformation.

Website Management 221

Website Management Hospitality Sustainability Education 221

Modern Restaurant Management

DECEMBER 27, 2022

Tech tools will be instrumental in helping the food industry innovate to ensure that today’s problems don’t reduce our future food supply. Train Differently (and Better) than Ever Before. Historically, food businesses trained employees by explaining how things should be done. But what if you thought about training differently?

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

DECEMBER 15, 2022

By contrast, identifying a single supplier that can provide numerous brands and products, across functionalities, streamlines the process of training employees, ordering products and managing supplies. 3) Innovation: Aiming for Superiority. 4) Effectiveness: Products You Trust.

Supplies 510

Supplies Innovation Back of House Customer Experience 510

Modern Restaurant Management

MARCH 13, 2024

To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics. Investing in comprehensive training programs is key to meeting these skill requirements.

Loyalty Program 492

Loyalty Program Customer Service Customer Experience Insurance 492

Modern Restaurant Management

FEBRUARY 17, 2025

AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services. It has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

APRIL 29, 2025

For restaurant owners and operators who want to stay ahead and ensure a consistent, high-quality experience, employing mystery diners can be an innovative and invaluable tool for refining the guest experience. Mystery diners play a pivotal role in evaluating whether each location upholds the brand’s service and quality standards.

Franchising 283

Franchising Franchise Uniforms Dine-in 283

Modern Restaurant Management

APRIL 8, 2020

Training: If you’re able to keep your employees on staff, this is a great opportunity to offer training. These can be refreshers on things that you have previously trained them on, diversity training or additional resources for them. What are some innovative things restaurant owners can do?

Small Business 510

Small Business Social Media Consumer Goods Communication 510

Modern Restaurant Management

SEPTEMBER 20, 2023

But as with every challenge, innovation thrives. AI Will Shorten and Reinforce Customer Service Training Every interaction with a customer is a chance to create loyalty. With AI, restaurants can offer dynamic, tailored training programs that get junior employees up to speed quickly and reinforce trained behavior.

Customer Service 495

Customer Service Loyalty Program Customer Experience Social Media 495

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. As such, restaurants are investing in training and development programs to upskill their workforce, ensuring team members are equipped to handle the latest tools and technologies.

2024 508

2024 Food Supply Kitchen Safety Influencer 508

Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. During the pandemic, restaurants of all kinds embraced new technologies and innovative business models to deliver elevated service, curbside convenience, and a digitized consumer experience. It’s a tough time to be in the restaurant business.

Online Ordering 472

Online Ordering Customer Experience Customer Service Mobile Ordering 472

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

License 540

License Point of Sale Employee Relations Restaurant Law 540

Modern Restaurant Management

NOVEMBER 9, 2023

By paying regular lease payments over a specified period, you can preserve your capital and allocate your resources to other critical areas of your business, such as marketing, staff development, and menu innovation. Purchasing an ice machine upfront means committing to a specific model, which may become outdated within a few years.

Equipment 494

Equipment Cash Management Small Business Technology 494

Modern Restaurant Management

MARCH 19, 2024

Work Ethic : The foundational principle of a strong work ethic seems to be fading from business training faster than the implementation of robotics. The scarcity of training, communication and preparation skills are diminishing the quality of service across the board and should be of concern for the industry as a whole.

Leadership 494

Leadership Customer Service Customer Experience Technology 494

Modern Restaurant Management

MAY 15, 2025

Once they’re on board, we provide them with comprehensive training, marketing support, and operational guidance to ensure they succeed. We’re focused on expanding our footprint, innovating the menu, and supporting our franchisees so that we can bring healthier dining options to even more people across the country.

Fast Casual 221

Fast Casual Food Franchise Franchising 221

Modern Restaurant Management

AUGUST 20, 2024

Partnering with November Five, Le Pain Quotidien launched Alain.AI, a tool that can be called the world's first digital twin of a chef-founder and used to help with menu development, recipe standardization, and culinary innovation. "As We are still in the process of continuously improving it. In addition, Alain.AI

Front of House 450

Front of House Restaurant Law Technology Presentation 450

Modern Restaurant Management

DECEMBER 16, 2024

A staff of skilled, experienced team members keeps dining rooms running smoothly, boosts efficiency in the kitchen, builds goodwill with customers, and pushes restaurants to innovate – all of which contribute to business success and sustainability. Employees want to work in an environment where they feel valued and set up for success.

Hiring 252

Hiring Employee Relations Coaching 2025 252

The Rail

MAY 30, 2025

A significant part is also played by tech integration ; loyalty programs, app-based ordering, and QR code menus are not innovations but necessities. Balancing Menu Innovation with Operational Efficiency and Cost Control While survival depends on stability, creativity drives interest.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

Modern Restaurant Management

SEPTEMBER 3, 2024

When restaurants find their perfect blend of tools, they can transform challenges into opportunities for growth and innovation. Technology opens the doors for efficiency and innovation while meeting guest demands for seamless, convenient experiences.

Loyalty Program 460

Loyalty Program POS Online Ordering Customer Experience 460