7 Shifts

NOVEMBER 24, 2024

Consider the channels you'll use to reach potential customers, such as social media, local advertising, or community events. Platforms like Facebook, Instagram, TikTok, and YouTube are powerful tools, especially since 72% of guests check social media to find new dining experiences.

Marketing 370

Marketing Social Media SEO Customer Service 370

Modern Restaurant Management

DECEMBER 18, 2024

Expect 2025 to see a renewed fight for the survival and growth of local markets, driven by both consumers and restaurateurs who value authenticity, sustainability, and the vital social role these markets play. For us, menu innovation is more than adding dishes—it’s about offering something guests can’t find anywhere else.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

JUNE 3, 2025

This will also allow the operator to concentrate on the operational and menu aspects, ensuring that both customer service and menu innovation remain exceptional and continuously evolving. A focus on social media marketing, building relationships with loyal customers, and running local promotions can go a long way.

Marketing 380

Marketing Loyalty Program Email Marketing Customer Experience 380

Modern Restaurant Management

JULY 27, 2020

Restaurateurs took to social media en masse to spread their messages and capture their share of audience. The initial inclination is to shift resources away from communications efforts, but restaurants should not abandon the innovative marketing strategies they have developed and executed during the shutdown to survive.

Innovation 576

Innovation Marketing Loyalty Program Social Media 576

The Rail

NOVEMBER 1, 2024

Luckily, modern technology has introduced several innovations that streamline the restaurant relocation process, making it more efficient, cost-effective, and manageable. In this article, we’ll explore the key tech innovations that are simplifying restaurant relocation and helping owners make a seamless transition to their new space.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

Modern Restaurant Management

DECEMBER 5, 2024

The intricate designs and varying shapes and colors of specialty glasses offer opportunities for innovation in presentation that brings creative drink concepts to life. This artistry extends beyond the table to social media, where visually striking glassware plays a starring role, drawing in followers and creating a buzz.

Fine Dining 405

Fine Dining Consumer Goods Presentation Seasonal Menu 405

Modern Restaurant Management

DECEMBER 11, 2024

It's not just the merch on the menu that is driving traffic to the brand with a misison to create spaces that blend sports and leisure and offer innovative cocktails, next-level architecture and high-end designer decor with elevated bar bites, retro games, and exclusive event nights. BUT most importantly I put it on all staff!

Merchandise 419

Merchandise Sports Social Media Seasonal Menu 419

Modern Restaurant Management

JANUARY 29, 2025

Producers should: Provide regular updates on production challenges and supply expectations Use digital platforms and social media to educate consumers on egg pricing factors Partner with retailers to promote transparency initiatives in-store 4.

Supplies 373

Supplies Pricing Food Supply 2025 373

Modern Restaurant Management

OCTOBER 29, 2019

We hear frequently how innovation is a mainstay for business survival and growth. Innovation helps restaurants stay competitive and those involved in operations and sourcing need to always be looking for the next thing that grabs attention, differentiates, and brings value to their patrons. Innovation Through Service.

Innovation 364

Innovation Menu Back of House Front of House 364

Modern Restaurant Management

FEBRUARY 27, 2025

. “We’re thrilled to collaborate with Dylan, who is the perfect partner for us because she also combines a bunch of amazing things – she’s a talented and successful artist, basketball star, entrepreneur, activist, fashionista, and social media influencer. innovative and unique marketing strategies and 3.

Franchising 221

Franchising Franchise Social Media Influencer 221

Modern Restaurant Management

DECEMBER 31, 2024

Check out some of the insights driven by the social response below: Gen Z says ranch is overrated, but there’s a catch. TikTok-To-Table : As soon as August arrived, so did a wave of consumer obsession for social media’s viral “Cucumber Salad” trend.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

JUNE 20, 2025

From independent eateries to major chain restaurants, chefs and operators are getting creative, introducing innovative dishes and customizable options for younger diners. Children today are exposed to a variety of cultures and cuisines from an early age, whether through travel, social media, or community diversity.

Menu 251

Menu Dietary Restrictions Social Media Catering 251

Modern Restaurant Management

FEBRUARY 24, 2025

Leveraging Technology to Streamline Reservations Modern technology has reinforced the hospitality industry, providing innovative tools to automate and simplify the challenge of managing no-shows. These links can be sent via SMS, email, or social media, creating a smooth and convenient experience for both businesses and customers.

Book 385

Book Reservations Communication Customer Experience 385

Modern Restaurant Management

MAY 8, 2025

Social media is often the first stop for consumers to share a hot take, a bad review or the next viral sensation, which is frequently how new food and beverage trends emerge. A leader in innovative beverage textures in the foodservice segment is Starbucks.

Social Media 251

Social Media Beverage Influencer Innovation 251

Goliath Consulting

SEPTEMBER 6, 2021

It’s now the standard that business owners use social media to promote their businesses. Restaurant owners, especially, must be focused on marketing their products on social media. Social media is an important influence on a consumer’s buying decisions. Build your social media presence.

Social Media 243

Social Media Marketing Influencer Customer Service 243

Modern Restaurant Management

NOVEMBER 4, 2024

Restaurants are going digital, with innovations like contactless ordering, reservation apps, and personalized marketing driven by data. This kind of marketing is all about personal connection—think community events, social media shoutouts, and customer engagement.

Loyalty Program 221

Loyalty Program Social Media Small Business Customer Experience 221

Goliath Consulting

JANUARY 25, 2025

Social media buzz, particularly on platforms like TikTok , has amplified turmerics reputation as a natural remedy for clearer skin and overall wellness. They provide a platform for chefs to experiment with hyperlocal ingredients, innovative plant-based dishes, or niche cuisines like Scandinavian-inspired seafood.

Dietary Restrictions 221

Dietary Restrictions Food Email Marketing Customer Experience 221

Modern Restaurant Management

DECEMBER 5, 2024

These classic flavors are beloved by many, but there’s also an appetite for innovative twists and new sensations that capture the essence of the season in exciting ways. Enhancing the In-Store Experience Visual appeal is a key driver of consumer interest, especially in the age of social media.

Seasonal Menu 221

Seasonal Menu Consumer Goods Customer Experience Social Media 221

EATER

NOVEMBER 1, 2024

Starbucks hasn’t had a hit new drink in years Starbucks has, outside of a few new flavors and latte options, failed to successfully innovate its drink menu over the last decade or so. That failure of meaningful innovation is so significant, in fact, that fans took it upon themselves to create exciting new drinks.

Customer Experience 326

Customer Experience 2003 Point of Sale 2006 326

Modern Restaurant Management

JUNE 18, 2020

Alongside these qualities, the short-term future at least will require new levels of innovation, creativity, flexibility, commitment, humanity and sensitivity. Innovation. While this creates uncertainty, it also facilitates an incredible opportunity for innovation.

Marketing 568

Marketing Social Media Email Marketing Innovation 568

Modern Restaurant Management

OCTOBER 8, 2020

They made their first forays on social media. People love it and engage with it for long periods of time (by social media standards). The world is changing and companies are innovating rapidly. Soon you’ll see innovative menus with Augmented Reality capabilities – and it’ll make you hungry.

Social Media 618

Social Media Customer Experience Technology Customer Service 618

Modern Restaurant Management

JANUARY 15, 2021

But, some owners have used this adversity as an opportunity to innovate and find alternative ways to keep their businesses running. You should also provide clear and detailed information on your website and social media profiles. Stay Connected on Social Media. Delivery and DIY.

Social Media 527

Social Media Loyalty Program Food Safety Fine Dining 527

Modern Restaurant Management

OCTOBER 11, 2022

Since the launch of the app in January 2021, Dutch Bros continues to listen to customers as they build their innovation roadmap, evolving the experience by creating new ways for customers to engage through the “Fun Stuff” area and the ability to share rewards with family and friends. Personalization Drives Results.

Social Media 542

Social Media Email Marketing Customer Experience Communication 542

Modern Restaurant Management

SEPTEMBER 15, 2020

As the nation grapples with another wave of restaurant closings and reduced dining room capacity, establishments must quickly respond to the cry for innovation in the industry. PPE signage, such as floor markers, posters and arrows, is also needed to help guests comply with social distancing.

Technology 600

Technology Guest Recovery Kitchen Safety Social Media 600

Modern Restaurant Management

AUGUST 8, 2022

With these tough times innovation is required and restaurants are seizing the opportunity to turn simple WiFi into valuable guest engagement and ultimately a competitive advantage to drive guest loyalty and provide immediate revenue growth. One way to access the WiFi is by logging into social media for the free access.

Social Media 468

Social Media Loyalty Program Email Marketing Point of Sale 468

Modern Restaurant Management

MAY 9, 2025

Balancing Tradition with Innovation While honoring classics, bistros aren’t afraid to evolve. This innovation has led to bistronomy , a culinary trend combining fine dining creativity and the simplicity of traditional bistro fare. To keep up with modern tastes and habits, bistros adopt smart innovations without losing their soul.

Fine Dining 221

Fine Dining Influencer Dine-in Innovation 221

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app.

Technology 472

Technology Healthcare Social Media Mobile Ordering 472

EATER

MARCH 27, 2025

The Vox Media Insights and Research team surveyed over 2,000 U.S. Here are some key takeaways: Each generation discovers and researches restaurants differently, with younger generations relying more on online review platforms and social media. adults in February 2025 representing the U.S.

Social Media 225

Social Media Fine Dining Online Ordering Dine-in 225

Modern Restaurant Management

JANUARY 25, 2022

This iconic issue serves as a roadmap for innovation, providing menu developers with ideas for in-market implementation. “Our research has proven that social media has advanced to a point at which restaurant trends are becoming inspired by consumer behavior. . ” Flavor & The Menu’s Top 10 Trends for 2022.

2022 450

2022 Menu Social Media Innovation 450

Modern Restaurant Management

APRIL 8, 2020

From social media, to your website to email and your Yelp page, there are endless opportunities to reach your audience with relevant and timely information. Use social media to highlight your customers and connect directly with them! Get this same message posted across all of your social platforms as well as your website.

Small Business 508

Small Business Social Media Consumer Goods Communication 508

Modern Restaurant Management

FEBRUARY 11, 2025

This initiative was a multi-year effort that demanded extensive sourcing, innovation, and close collaboration with our culinary team and suppliers. It reinforced the importance of transparency, diligence, and innovation in sourcing. What role did social media have in the move to eliminate seed oils?

Social Media 251

Social Media 2022 Sourcing Menu 251

Modern Restaurant Management

OCTOBER 23, 2024

Also, with its versatility across day parts, operators don’t have to bring in additional SKUs for new menu innovations. They provide a comfort food staple for the food minimalists, while also allowing a vehicle for innovation for those consumers seeking an elevated or personalized dining experience.

Back of House 221

Back of House Seasonal Menu 2024 Customer Experience 221

Goliath Consulting

AUGUST 16, 2023

With social media platforms leading the charge, there has been a profound impact on how eateries connect with their patrons and curate dining experiences. But with the emergence of a new platform, referred to as ‘X’ for now, what does the future look like for social media and restaurants? Let’s dive in.

Social Media 195

Social Media Email Marketing Customer Experience Innovation 195

Modern Restaurant Management

JANUARY 24, 2024

Spice Up Your Social Media Presence Want to connect with your patrons in the digital age? Include social media in your digital marketing strategy. Over half of the world’s population uses social media, interacting with an average of six platforms.

Loyalty Program 493

Loyalty Program Social Media Coupons Customer Experience 493

Modern Restaurant Management

FEBRUARY 18, 2020

They learn, live, and socialize in this digital world, and they have strong feelings about brands and what they expect from them. They’ll equally rapidly shift and change their preferences based on what they hear, see, and share in social media on established and emerging mobile-based platforms.

Marketing 523

Marketing Social Media Fast Casual Influencer 523

Modern Restaurant Management

MARCH 30, 2022

83 percent of marketing departments automate social media posting, 75 percent automate email marketing, 58 percent automate social media advertising, and 36 percent automate social media engagement. Benefits of Workflow Automation. Improving customer service. Cost savings. Improved communication.

Front of House 450

Front of House Social Media Email Marketing Point of Sale 450

Modern Restaurant Management

OCTOBER 10, 2023

Innovative Ways to Attract and Retain Customers Effective lead generation strategies are vital not only for attracting new customers but also for re-engaging previous ones. Techniques like content marketing, SEO optimization, and social media campaigns can work wonders when applied correctly.

Loyalty Program 486

Loyalty Program Franchising Franchise Social Media 486