Modern Restaurant Management

JUNE 13, 2022

This change will directly contribute to the coffee chain’s 2030 sustainability goals to conserve water usage by 50 percent and achieve carbon neutral green coffee. My vision as a climate advocate and inventor-turned-entrepreneur is to create innovations that reduce environmental impact.

Sustainability 474

Sustainability Innovation Recycling 2030 474

Modern Restaurant Management

OCTOBER 13, 2024

This is an innovation that consumers appreciate: 42 percent of diners have already used kiosks , and one in every three people say they would like restaurants to have more kiosks available. Back-office digital innovations are also helping restaurants manage costs and make the most of their workforce.

Marketing 449

Marketing Tip Distribution Mobile Ordering Customer Experience 449

Modern Restaurant Management

APRIL 11, 2025

Modern Restaurant Management (MRM) magazine asked Zabaneh to elaborate on best practices restaurant operators should put in place now. What can restaurant operators do to bring in new guests and keep them coming back for more? For back of house, operators should focus on tech that drives speed, efficiency, and cost savings.

Loyalty Program 439

Loyalty Program Social Media Front of House Back of House 439

Modern Restaurant Management

DECEMBER 31, 2024

2025 Cocktail/Beverage Trends Ingredients on the Rise Super Juice Acid correction is a technique that allows bartenders to sustainably mimic flavors not locally available, such as using acid-corrected local citruses in Roatán in the Caribbean to replace lemons in cocktails.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

MAY 13, 2025

Trend-driven yet deeply value-conscious, they want personalized nutrition, ethical sourcing, and innovative packaging. Health and Sustainability : Gen Z is all about making mindful choices. They bias toward foods that are sustainable and locally sourced. They want to know where their food comes from and how it's made.

Social Media 426

Social Media Sustainability Customer Experience Sourcing 426

Modern Restaurant Management

JULY 16, 2024

"Loyalty innovation is not always true innovation," Lynch added. "It’s Loyalty innovation sometimes simply is…Restaurants see others driving success with an initiative and they jump on the bandwagon, while tweaking it slightly to make it unique for their brand."

Innovation 492

Innovation Loyalty Program Email Marketing Customer Experience 492

Modern Restaurant Management

DECEMBER 30, 2024

The QSR industry is heading into 2025 at a crossroads of innovation and expectation. It’s time to stop chasing the latest trends and double down on strategies that ensure technology and operations seamlessly work together to improve customer satisfaction. Menu innovation has become a key way to deliver value.

2025 450

2025 Dine-in Mobile Ordering Customer Experience 450

Modern Restaurant Management

AUGUST 15, 2022

Throughout the pandemic, operators have taken note of consumers’ changing lifestyles and the needs of their staff, and as a result, recent innovations have emerged to address these new needs. Trend #2 – Growing Focus of Sustainability Importance. One of the biggest concerns is sustainability.

Operations 524

Operations Consumer Goods Sustainability Mobile Ordering 524

Modern Restaurant Management

FEBRUARY 14, 2025

Convenience and a wide range of options have emerged as key purchasing drivers, providing significant opportunities for innovation to ensure more inclusive and seamless payment experiences. With this in mind, what can restaurant operators expect from payments in 2025?

2025 275

2025 Sustainability Transportation Travel 275

Modern Restaurant Management

DECEMBER 26, 2024

While corporate travel is expected to pick up, helping offset a predicted slowdown in leisure spending, the broader hospitality sector must grapple with economic and operational risks. By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles.

2025 418

2025 Management Management Insurance 418

Modern Restaurant Management

JUNE 3, 2025

For restaurant operators striving to cut through the noise and connect with today's diners, understanding the nuances of modern marketing and PR is crucial. What are common mistakes you see restaurant operators making in their marketing efforts and how can they rebound? It's essential for survival and growth.

Marketing 380

Marketing Loyalty Program Email Marketing Customer Experience 380

Modern Restaurant Management

APRIL 6, 2022

In addition to restaurant operators opening or transitioning to the ghost kitchen strategy, grocers are also exploring this new concept. In an increasingly competitive market, operators can implement useful technologies to ensure success. Meanwhile, 61 percent of operators are encouraged to move their production to off-site provisions.

Operations 491

Operations Kitchen Safety Food Safety Waste 491

Modern Restaurant Management

APRIL 9, 2020

In the hypercompetitive food and beverage industry, restaurant operators are often subjected to a number of daunting challenges. From large-scale chains to family-run businesses, tight financial margins are age-old challenges restaurant operators must address, and this was no exception for Tender Greens.

Innovation 469

Innovation Management Management Fine Dining 469

Modern Restaurant Management

DECEMBER 27, 2024

Sustained loyalty is the goal in this highly competitive, price-driven market. Premium menu items have a lower price sensitivity, and Gen Zers are wild about specialty beverages and innovative flavors. Promotions and discounts attract customers, but they’re often short-lived. Hope in the hybrid (worker).

2025 471

2025 Point of Sale 2024 Customer Experience 471

Modern Restaurant Management

APRIL 9, 2025

For more than two decades Sam Ballas, Founder of East Coast Wings + Grill, has focused on brand building in a smart and sustainable manner. Technology – and especially AI – is already reshaping how restaurants operate, and that impact is only going to grow. The key is using technology to work smarter, not harder.

Loyalty Program 251

Loyalty Program Franchise Franchising Fast Casual 251

Modern Restaurant Management

OCTOBER 6, 2023

By taking a proactive approach to risk identification and mitigation, restaurants can help prevent downtime, improve operational efficiency, and make data-driven decisions to optimize resource allocation and enhance overall productivity. Boosting sustainability efforts. Optimize operational efficiencies. Did you know that U.S.

Food Safety 504

Food Safety Operations Management Management 504

Modern Restaurant Management

JULY 24, 2023

AI can also improve sustainability within restaurants – and throughout their supply chains – with huge benefits that include waste and carbon emissions reduction, cost savings, and meeting consumer demand. Improving sustainability. AI is also significantly improving sustainability in restaurant supply chains.

Supplies 419

Supplies Sustainability Food Supply Food Safety 419

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. And the digitization of operations over the past few years means that the industry is getting better at capturing that data. Data, Data, Data.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

JULY 17, 2023

Are meeting the demands of key stakeholders (including customers, employees, investors, the media, and influencers) who want to align with reputable, ethical, sustainable, humane, diverse organizations. Consumers want to support organizations that are ethical, sustainable, responsible, humane, trustworthy, etc. Meet consumer demand.

Innovation 416

Innovation Technology Certification Food Safety 416

Modern Restaurant Management

JANUARY 10, 2024

Despite positive indications, most restaurant operators are still in dire need of staff. Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. Shockingly, staffing in the restaurant industry remained 3.6

Hospitality 489

Hospitality Operations Dietary Restrictions Customer Experience 489

Modern Restaurant Management

SEPTEMBER 16, 2024

As the QSR industry becomes increasingly crowded, understanding operations from the inside out is more crucial than ever. As competition intensifies, companies must innovate and streamline operations to stay ahead. Here are my top tips on driving streamlined operations that generate results.

Leadership 450

Leadership Operations Loyalty Program Guest Recovery 450

Modern Restaurant Management

FEBRUARY 16, 2023

We have distinguished ourselves in a number of ways including innovation, brand, and quality. In terms of innovation, we are constantly thinking five steps ahead of our competitors to create new products inspired by pop culture, our customers, and what’s trending.

Sustainability 460

Sustainability Social Media Customer Experience Consumer Goods 460

Modern Restaurant Management

DECEMBER 30, 2024

In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators.

Loyalty Program 251

Loyalty Program Franchise Franchising 2025 251

Modern Restaurant Management

MAY 2, 2025

With 70 percent of operators struggling to fill job openings and 45 percent reporting they don’t have enough staff to meet customer demand, according to the National Restaurant Association. These technologies help streamline operations, lighten the workload for staff, and create a better experience for both employees and customers.

Technology 251

Technology Mobile Ordering Front of House Back of House 251

Modern Restaurant Management

JANUARY 22, 2025

Furthermore, CAD supports the design-build lifecycle and maintenance, ensuring continuity and precision from the initial concept to the daily operation of the completed restaurant. 3D design technology allows operators to optimize their space for operational efficiency and customer comfort.

Design 221

Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

MAY 7, 2021

“We are focusing our efforts on experienced multi-unit operators looking to add a dessert brand to their portfolio. The company currently owns and operates six locations in Southern California. However, since the start of 2021, Randy’s has seen a wave of interest from both domestic and international franchisees.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

OCTOBER 17, 2024

What’s not commonly known is that used cooking oil can be transformed into renewable plastics and lower-emission renewable fuels, like renewable diesel and sustainable aviation fuel (SAF), part of a growing list of useful products derived from recycled cooking oil and other renewable raw materials.

Recycling 251

Recycling Sustainability Waste Innovation 251

Modern Restaurant Management

JUNE 17, 2022

Vegan or plant-based culinary trends and innovative methods of eating have captured the attention of the entire world. The demand for plant-based food items is already prompting restaurant operators to modify their existing menus. Less of Meat Intake – A Leap toward Better Planet.

Innovation 474

Innovation Dietary Restrictions Customer Service Food Order 474

Modern Restaurant Management

AUGUST 1, 2024

Chipotle teamed with RFID software provider Mojix, materials science and RFID innovator Avery Dennison, and RFID reader and encoder solutions provider Zebra Technologies. What should restaurant operators understand about RFID? How can RFID tech help restaurants with food safety, food waste and sustainability?

Operations 322

Operations Food Supply Food Safety Waste 322

Modern Restaurant Management

JANUARY 29, 2025

Invest in Cage-Free Infrastructure While transitioning to cage-free systems is costly, it is a necessary step for long-term industry sustainability.

Supplies 373

Supplies Pricing Food Supply 2025 373

Goliath Consulting

JANUARY 25, 2025

Preserved Seafood : Preserved seafood is gaining traction, driven by Scandinavian simplicity and the desire for sustainable, nutrient-rich foods. They provide a platform for chefs to experiment with hyperlocal ingredients, innovative plant-based dishes, or niche cuisines like Scandinavian-inspired seafood.

Dietary Restrictions 221

Dietary Restrictions Food Email Marketing Customer Experience 221

EATER

APRIL 2, 2025

Lisa Becklund, FarmBar, Tulsa, OK Gabriel Kreuther, Gabriel Kreuther, New York, NY Josh Niernberg, Bin 707 Foodbar, Grand Junction, CO Cassie Piuma, Sarma, Somerville, MA Jungsik Yim, Jungsik, New York, NY Outstanding Restaurant A restaurant that demonstrates consistent excellence in food, atmosphere, hospitality, and operations.

2025 332

2025 Beverage Leadership Hospitality 332

Modern Restaurant Management

OCTOBER 18, 2024

While restaurants that successfully pivot to address this demand for value may grow or maintain their sales, these brands could find themselves making other cost-saving operational changes, like reducing portion sizes, to account for this trend. In this competitive environment, it’s clear that we must innovate to stay ahead.

Operations 221

Operations Loyalty Program Fast Casual 2024 221

Modern Restaurant Management

JUNE 6, 2024

It’s no great surprise to say QSR and fast casual restaurants can be considered among the most energy-intensive commercial building types making it increasingly challenging for operators to balance the goals of efficiency, profitability and sustainability.

Sustainability 275

Sustainability Customer Service Fast Casual Technology 275

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

FEBRUARY 29, 2024

Sweetgreen implemented tech solutions to improve their operations, boost sustainability , and personalize customers’ experiences. In fact, when restaurants adopt tech solutions, it can significantly improve every aspect of their business operations. For instance, technology can help restaurants: Optimize operations.

Food Safety 489

Food Safety Kitchen Safety Food Supply Audits 489

Modern Restaurant Management

APRIL 29, 2025

For restaurant owners and operators who want to stay ahead and ensure a consistent, high-quality experience, employing mystery diners can be an innovative and invaluable tool for refining the guest experience. Loyalty is the cornerstone of a sustainable brand, with word-of-mouth being one of the most powerful marketing tools.

Franchise 282

Franchise Franchising Uniforms Dine-in 282