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From smarter ordering systems to food that travels better, here’s what pizzeria owners can expect in the year ahead. Pizzeria owners are beginning to implement AI tools on both the operational and customer-facing sides of their businesses. On the customer side, AI is beginning to play a more significant role in onlineordering.
These small, unassuming eateries—often with fewer than 20 tables—have long been celebrated for their cozy charm, unpretentious cuisine, and a welcoming spirit that turns every meal into a moment of connection. Small dining rooms feature dim lighting, vintage decor, and closely spaced seating that fosters conversation.
If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Onlineordering and delivery apps.
The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant.
This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6
The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.
But learning how to make his wife a great bagel ended up creating a business, Jeff’s Bagel Run, which now has 15 locations and is franchising. Jeff had nailed bagel making by then, and started selling his bagels online, using social media. “The The couple began to build a slow and steady business. By Lisa Jennings on Jun.
Managing orders from multiple delivery apps can quickly overwhelm restaurant staff and disrupt service flow. Starting today, Lavu merchants will be able to see and auto-accept all orders, as well as analyze data across all locations and platforms using a single tablet. Khatri, CEO of Lavu. “By No problem!
A spokesperson said that Starbucks, however, has not yet decided whether to sell a controlling or minority stake in its China business. Starbucks’ struggles in China and the US, both key global markets, reflect the challenges that many coffee brands, big and small, are currently facing. claims on MAHA menu alignment. After Robert F.
As we move through 2025, this integrated system enables restaurants to manage every transaction—from onlineorders to in-store purchases—through a single, seamless platform. Get a Free POS Demo About Lavu Lavu is the world’s leading restaurant management platform for small and medium-sized restaurants.
Loyalty programs offer dining rewards, creating a bond between customers and your business. Subscription-Based Programs: Customers pay a small fee for perks like monthly dining discounts or personalized dining experiences. Over time, this increases your average order value. Customer retention becomes vital for success.
Introduce Small Plates : Offer smaller portions to reduce leftovers. Experiment with Flexibility : Allow chefs to innovate with surplus ingredients. Educating Customers on Waste Reduction Add Notes to Menus : Encourage mindful ordering with simple messages. Test Before Launch : Conduct a soft launch to gauge customer interest.
"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.
Enhance Your Online Presence Create a User-Friendly Website In today’s digital age, your website is your storefront. Collaborate with Local Businesses Partner for Cross-Promotions Offer joint deals with nearby shops or services. Leverage Online Reviews Monitor platforms like Google and Yelp for honest customer feedback.
San Francisco , July 29, 2025 — SpotOn, a leading software and payments partner for restaurants and smallbusinesses, enters Q3 of 2025 with strong momentum driven by product innovation, new client growth, and a continued focus on helping restaurants succeed.
If you think the business cashless trend is crazy, you’re not alone. Of course, it’s essential for most businesses to accept cash payments in some situations. This fosters customer loyalty and allows restaurants to gather valuable data and insights to inform their business strategies. You read that right.
An agreement to remove trade red tape and develop a temporary EU work visa scheme could alleviate labour shortages in UK coffee shops and cafés, industry groups UKHospitality and the Federation of SmallBusinesses say. She will drive the Danish chain’s digital sales strategy after onlineorders reached 33% of its DKK 2.8
Photo: Shutterstock Once upon a time, DoorDash was a spoke on a big wheel of restaurant ordering channels. It will allow DoorDash to help restaurants grow their on-premise business by turning reservations data into targeted marketing opportunities. It’s not clear just how large that business is today. By Joe Guszkowski on Jun.
It also means that coffee can be transported in Flexible Intermediate Bulk Containers (FIBCs, also known as “super sacks”), allowing for more streamlined bulk ordering. The petition asserts that tariffs reaching up to 46% will compromise coffee quality and put smallbusinesses at risk. Available online and at select retailers.
The value-focused chain, founded in 2017, reached 6,000 outlets as of 1 July, with over 61% of its stores located in medium-sized and small cities. Held online from 14 to 16 July, the auction achieved a record price of US $1,604/kg for a Sidama Keramo Super Natural lot. plans to sell 28 million Class A shares at US $1.25
Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.
Restaurants Order Up Tech, AI, and Dynamic Pricing As far as technology goes, 26 percent of respondents said they’d like to start using new tech to help run their business, which is up seven percentage points from last year. Consumer searches for malls on Yelp decreased 13 percent year over year.
While features like ordering and paying via QR codes have become the norm, Back-of-House systems have lagged in sophistication. From inventory management to predictive labor scheduling, AI tools will help restaurants cut costs and adapt in real-time, while providing operators valuable data to help inform business decisions.
Far more than just tools for processing payments, today’s POS platforms are intelligent, cloud-connected hubs that streamline everything from order management to real-time analytics. Digital innovations remain the leading factor in changing the way people make and receive payments.
Throughout her career, Ellen Linardi has been driven by the passion to build products that help smallbusinesses hold their own against big companies.That desire fueled the Global Head of Product for Clover and her team to help restaurant owners struggling during the pandemic pivot operations and compete in the now digital-first world.
The SmallBusiness Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint.
” The space earned that moniker because staff used it to handle delivery orders from a multitude of online platforms. At just 17, he was named director of business development and the role suited him, as he was interested in looking for new ways to do things. For them, it had become a logistical nightmare.
When restaurants find their perfect blend of tools, they can transform challenges into opportunities for growth and innovation. By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry.
But, along the boulevard of onlineordering, new locations are built with a handful of pixels, not a truckload of bricks. Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. New idea, online menu, real food. Welcome to the age of virtual restaurants.
From elevated takeout, optimizing their menu for delivery, repurposing parking lots and urban streets, kitchen upgrades with technology, to selling consumer packaged goods, setting up a grocery store section and pre-packaged meal kits, it has been remarkable to see the creative ways that chefs have changed their business to stay afloat.
Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Enter digital tableside ordering.
Understand customer cravings and business needs through data. Your chef might have his or her own secret sauce, but data is the key ingredient behind business growth. So, you could offset increased beef costs by having customers who order a chicken dish foot the bill. Gather information to help you innovate processes.
QSRs entered 2021 looking much different than they did a year ago, after having made significant and creative changes to their business models in the wake of the pandemic. Operations were changed to support delivery, mobile ordering, drive-thru, and self-service. The same can be said for running seamless mobile and online deliveries.
In this edition of MRM News Bites, we feature help for smallbusiness owners and products for the 'new normal' for restaurants as they reopen. On-Demand Delivery for Square Online Store. This approach is often expensive because these platforms charge a commission to fulfill the delivery for each order.
SmallBusiness Administration (SBA) Jovita Carranza and U.S. million smallbusinesses and protected over 30 million jobs for hardworking Americans," they said. "With Additional funding has been allocated for the Paycheck Protection Program (PPP ). For more information, visit: sba.gov/paycheckprotection.
At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. His updated marketing strategy included new wrapping for their catering van.
In order to deal with these uncertainties, the top players had to work on bringing in technological advancements to survive and recover from the losses caused by the pandemic. Robots are able to improve the guest experience by analysing the online reviews from hotels and restaurants.
Employees value knowing where they can improve, and how their contributions are helping the business. Consider investing in online courses, mentoring, or letting employees take on new responsibilities. Dealing with a faulty POS, a glitchy computer, or a slow ordering kiosk can be exasperating. Small Gifts of Gratitude.
When COVID-19 erupted earlier this year, scores of restaurants relied on online delivery marketplaces to deliver meals to their customers. The role these marketplaces have played during the pandemic, delivering restaurant orders right to people’s front doors, has become invaluable to many consumers.
Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. For Small Eateries, It’s About Focusing on Fundamentals. Claim your free Google Business Profile page and create that Yelp profile. ” decisions.
According to the latest Yelp Economic Average (YEA) report, there were more new businesses openings than at any other period over the last 12 months and business reopenings are at the highest level since the second quarter of 2020. Customers can order and pay without speaking to a human and a runner delivers the food. .”
SmallBusiness Administration (SBA) Jovita Carranza and U.S. million smallbusinesses and protected over 30 million jobs for hardworking Americans," they said. "With Additional funding has been allocated for the Paycheck Protection Program (PPP ). For more information, visit: sba.gov/paycheckprotection.
Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. Business owners have had to adjust quickly under these new circumstances, and SpotOn's solutions are filling that need. online recipes.
Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began. Mixed take-out bag.
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