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Utilizing insights from your POS data will help you make informed decisions that predict how demand will look in the lead up to the big day. In this article, we delve into five key ways that you should be using your POS data to forecast holiday demand for your restaurant.
These agents are naturally sounding conversational assistants made to be intelligent with a restaurant operators’ intended processes, logic, and information – Not to be mistaken with IVR technology when waiting to hear a robotic menu of options represented by pressing a number 1 through 8.
On top of the everyday commitment to prepare great food, provide stellar service, and maintain an inviting environment, restaurant operators have, in recent years, been challenged to meet higher standards for protecting customer payment information – and now to preserve public health and safety.
In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities. But this technology adoption has also introduced new cybersecurity vulnerabilities.
Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. But what happens when your restaurant suffers an internet outage, taking your POS system with it? That system needs access to the internet in order to keep functioning.
The right POS technology and the data it captures can be an invaluable asset in helping analyze and improve a business as market trends and consumer behaviors change. How POS Analytics Can Help Restaurants Adapt Their Menu. How POS Analytics Can Help Restaurants Raise Their Prices. Overall, year-over-year consumer prices rose 5.4
A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. What is Restaurant POS Integration? A POS system acts as a central channel for managing orders, payments, and customer interactions.
Route Optimization : This technology uses real-time GPS data, alongside information on weather and traffic patterns, to optimize how a restaurant’s food delivery gets from A to B. If a fridge breaks down, for example, IoT ensures that an alert is immediately sent out.
By Heather Langley, Contributor A restaurant point of sale (POS) system is home to a vast amount of personal information, including customer data and payment information. Restaurant owners need to take measures to keep their POS systems safe and secure to protect both business and customer data.
The 2024 State of the Restaurant Industry report revealed that 22 percent of restaurant operators plan to invest in technology like POS software, back-of-house systems, and data analytics in the near future. Meanwhile, an additional six percent will invest more in automation like kiosks and robotics.
Brands (owner of KFC, Taco Bell, and Pizza Hut) suffered a ransomware attack that forced the closure of approximately 300 restaurants in the UK and exposed personal information of hundreds of thousands of employees. Many reservation systems collect extensive personal information that could create significant liability if breached.
They’re comfortable telling technology pertinent information about themselves and then allowing technology to do the work on their behalf. The workforce has changed; the game has changed, and it's affecting your ability to effectively hire for your restaurant. Said another way: they don’t search.
But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Consider tapping into the treasure trove of customer information your POS platform contains. Gather information to help you innovate processes.
POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. For smoother adoption, choose a reliable POS system with integration compatibility, roll out in phases, and train your staff effectively. When backend systems work efficiently, it leads to faster, more accurate service.
Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. There are three main types of information your restaurant should collect: Customer Information. Customer information is the personal information of each of your customers.
POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Learn more in our latest post: How POS Systems Enable Menu Personalization. Example : OMaddys in Florida uses its POS data to refine menus based on feedback, boosting customer loyalty and satisfaction.
By investing in a single POS system – equipped to manage operations in both the back and front of house while handling payments processing – restaurants take the first step toward optimizing their overall restaurant operations, and as a result, can provide a better dining experience for every customer (regardless of party size!).
At a time when most food and beverage leaders wouldn’t consider launching a new concept without a deep dive into the data, most lack even basic information about technology maintenance that could drive cost-saving, satisfaction-enhancing change. As the industry gets on the road to recovery, this will be more important than ever.
With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust. Lets explore each feature in detail.
Additionally, integrating delivery orders directly into your restaurants POS system eliminates the need for manual entry, decreasing the chances of duplicate or lost orders. Here are the key features to look for when evaluating your options: Easily integrates with your existing POS system. Greater numbers of happy customers.
POS systems do more than handle payments they utilize POS data to help restaurants analyze and manage seasonal sales trends. By leveraging POS data, restaurants can adjust inventory, staffing, and marketing strategies to maximize profits during busy periods and minimize waste during slow seasons.
Start by analyzing these Top 7 POS Sales Reports to know where your restaurant is headed. Quick Tip : Use modern POS systems like Lavu for real-time, cloud-based reporting to simplify decision-making. Top 7 POS Reports for Sales Trend Analysis: Boost Your Restaurant’s Performance 1.
Customer data can help you improve operations and make more informed decisions about staffing and inventory. POS Data : Every in-store and online transaction provides insights into order history, average spend, most popular menu items, and peak sales times. It improves operational efficiency.
That’s where POS inventory tools step in to help. Key Ways POS Systems Save Restaurants Money: Real-Time Tracking : Automatically updates stock levels as orders are placed, reducing waste and preventing stockouts. When a customer places an order, the POS system instantly adjusts inventory levels for each ingredient used.
With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. From labeling allergens to alerting staff in real time, modern POS systems can help restaurants reduce risk, avoid legal issues, and build trust with guests.
By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry. Additionally, look for POS systems offering robust security features to protect sensitive customer and business data.
Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. By tapping into the insights your POS system provides, you can tailor marketing efforts that speak directly to the needs and preferences of your customers. Here’s how: What is POS Data?
Enabling guests and staff of all skill levels to have a positive first interaction with an interface should be the goal of a modern and advanced restaurant POS. Common weak points for restaurants are legacy POS systems, which are easy targets for attacks. Leverage data for insight and strategy.
Understanding what customers order, when they order, and how often is an untapped goldmine of information for restaurant operators. Restaurant data analysis eliminates the guesswork and helps you turn ordering information into actionable steps that will improve your restaurants performance.
Use your POS system to analyze sales, profitability, and trends. With tools like Lavu ‘s cloud-based POS, you can simplify data analysis and make informed changes to boost sales and profits. Use this information to manage inventory, adjust pricing, and take advantage of high-demand periods.
Use data to allow you to make informed decisions for your restaurant. Your POS should be able to integrate with your restaurant’s technology, whether the back or front-of-house. Essentially (as if you didn’t already know), your POS is where the order originates. Point of Sale. We think so! Back-of-House.
Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions. Most platforms require restaurant staff to log into a separate device, respond to orders in real time, and manually transfer details into the POS system.
Given that restaurants, even small non-chain restaurants, possess the credit card information of thousands of customers, the restaurant sector may be one of the most appealing to cybercriminals looking to quickly accumulate credit card account information from thousands of accounts in order to engage in large-scale identity theft.
When customers order through a third-party app, you dont get access to their contact information, making it harder to bring them back. That means you dont have access to valuable customer information or an easy way to engage with customers to encourage repeat orders outside the platform.
The information enables them to make informed decisions owners to know busy times and food preferences for a particular season. Restaurants integrating AI in their POS systems can trim business operating expenditures thanks to a complete analytical data picture. Food Waste Reduction. Smart Inventory Management.
Canceling a POS contract can be frustratingespecially when unexpected fees or complex terms get in the way. If you’re looking to cancel Toast POS contract without penalties, you’re not alone. Whether you’re switching to a more flexible POS or simply reevaluating your tech stack, this 2025 guide has you covered.
The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. The former employees generally claim that Panera negligently failed to protect their personal information that Panera stored, and also failed to timely notify those affected by the breach.
Using a POS system simplifies payroll by automating time tracking, tip management, and wage calculations, while integrating with accounting tools like QuickBooks ensures compliance and accuracy. Key Benefits of POS Payroll Automation: Time Tracking : Automatically logs hours, breaks, and overtime.
Below is more information about restaurant reporting and a list of the best reporting practices restaurants should consider following. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. Overview: Reporting in the Restaurant Industry.
First, they typically store significant customer and employee data, including names, addresses, and credit card information. For example, POS systems have proven to be particularly vulnerable. 75 percent of all data breaches that impacted restaurants originated from a compromised POS system.
When it comes to managing inventory, restaurants face a choice: POS inventory alerts vs. manual tracking. On the other hand, POS inventory alerts offer real-time updates, automate ordering, and minimize human mistakes. Lets dive into why upgrading to a POS system could be the smarter choice for your restaurants bottom line.
We’re thrilled to announce a significant leap forward for ChowNow: we’ve acquired Cuboh, a leader in POS integration for restaurants! Enhanced analytics Cuboh’s real-time analytics provides insights into your sales performance across different platforms, helping you make informed decisions without dedicating hours each week.
Delivery reports should show you general information like order amounts, as well as more specific details including item breakdowns in each third-party order as well as your own in-house delivery orders. Direct All Orders to Your POS. It’s crucial that you know where every online order is originating from.
For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. A Modern POS System Powers Transactions and Data-Driven Decisions Every restaurant needs a POSperiod. Are you aiming to speed up service, cut labor costs, or increase online sales?
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