Modern Restaurant Management

AUGUST 9, 2021

While these menus may be an attractive option to patrons and staff who are concerned about passing paper or plastic menus back and forth, and offer a number of other benefits, they are not without their privacy and security concerns. Consumers should also consider installing a QR scanner with added security or virus scanning capabilities.

Restaurant Law 213

Restaurant Law Point of Sale Website Management Technology 213

Modern Restaurant Management

DECEMBER 21, 2023

Secure Your Doors : Back doors should never be propped open because it may seem like an invitation for someone to walk right in. Secure Your Cash On-Hand : To reduce the risk of robberies, keeping cash in registers to a minimum is a best practice. This article is not a template.

2024 190

2024 Kitchen Safety Cash Management Insurance 190

Future Food

APRIL 14, 2024

From this informed position we can develop a procurement strategy, including the types of food products, quantities, and specification requirements. Peter Duncan (CEO, Mulwala Water Ski Club) “Ryde Eastwood Leagues Club partnered with Future Food to find and secure a new catering operator.

Food Supply 78

Food Supply Beverage Catering Pricing 78

Modern Restaurant Management

NOVEMBER 10, 2022

If your restaurant serves alcohol, it is required by many states to include liquor liability on your insurance policy. Finding an insurance policy that includes your business property should be a priority. Other coverages to consider including in your policy could include: Worker’s Compensation. Business Expense Coverage.

Insurance 190

Insurance Food Truck Food Mobile Ordering 190

Next Restaurants

AUGUST 17, 2022

In today’s article, we will walk you through the best five security tips in restaurants. Restaurants are helpless to data security hazards. If so, to secure them all, a wildcard SSL is one of the best SSL certificates to use. It means affirming as a genuine entity to deceive recipients into exposing confidential information.

Email Marketing 149

Email Marketing Certification Employee Relations Online Ordering 149

Open for Business

DECEMBER 18, 2023

This coded order signifies that the guest needs transportation arrangements made to securely get them away from the venue or situation they feel endangered in. This allows staff to discreetly monitor the guest and ensure they make it to their vehicle securely if they feel unsafe getting there alone.

Transportation 78

Transportation Front of House Education Kitchen Safety 78

7 Shifts

FEBRUARY 11, 2020

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. However, employers may also adopt a policy of intermittent, unscheduled rest breaks throughout the day.

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

Modern Restaurant Management

MARCH 21, 2023

However, technology is not yet advanced enough to supplant the human element in QSR locations, and with a recent push to increase minimum wage policies across the country, that labor is becoming increasingly expensive. Brands will need to adapt in other ways than simply replacing workers with new tech to weather an economic recession.

Technology 190

Technology Consumer Goods Waste Supplies 190

Modern Restaurant Management

JUNE 24, 2022

As an employer, it’s up to you to determine a drug and alcohol use policy that protects your guests, other employees, and that protects you against liability. Health and Safety Policies. Be very clear with your restaurant’s policies whether it’s the flu, injury or other health issues.

Food Safety 197

Food Safety Kitchen Safety Restaurant Law Equipment 197

Modern Restaurant Management

NOVEMBER 14, 2023

" Share improvements : Inform customers when you've made changes based on their feedback, such as, "Thanks to your input, we've updated our menu to include gluten-free options." Tip : Ensure that data is stored securely and establish clear data retention and deletion policies in compliance with data protection regulations.

Bar 190

Bar Tip Distribution Customer Experience Customer Service 190

Future Food

FEBRUARY 13, 2024

From this informed position we can develop a procurement strategy, including the types of food products, quantities, and specification requirements. Peter Duncan (CEO, Mulwala Water Ski Club) “Ryde Eastwood Leagues Club partnered with Future Food to find and secure a new catering operator.

Food Supply 78

Food Supply Beverage Catering Pricing 78

Sling

APRIL 20, 2021

If your business is going to allow team members to use their personal phones, tablets, and laptops to access private networks, data, and apps, it will absolutely need a BYOD policy. Without such a policy in place, you open your business up to all manner of serious security threats. What Is A BYOD Policy? What Is BYOD?

Tip Distribution 78

Tip Distribution Employee Relations Website Management Information 78

Apicbase

DECEMBER 5, 2023

Apicbase software meets the highest standards of data security, privacy, reliability, and operational excellence. Maintaining data security across numerous locations is a significant concern for IT leaders in multi-unit restaurants and large-scale catering. Apicbase’s SOC II, Type 2 Compliance, directly tackles this issue.

Audits 52

Audits Certification Customer Service Catering 52

Apicbase

DECEMBER 5, 2023

Apicbase software meets the highest standards of data security, privacy, reliability, and operational excellence. Maintaining data security across numerous locations is a significant concern for IT leaders in multi-unit restaurants and large-scale catering. Apicbase’s SOC II, Type 2 Compliance, directly tackles this issue.

Audits 52

Audits Certification Customer Service Catering 52

Modern Restaurant Management

MAY 16, 2022

With change in restaurant management so dynamic, industry experts say that now is a good time to review and even revamp restaurant insurance policies. “Restaurant managers need to be aware of the changing insurance landscape so that they can make informed decisions when selecting a policy,” she said. .”

Insurance 208

Insurance 2022 Food Safety Delivery 208

Modern Restaurant Management

MARCH 12, 2021

Opening a platform for employee recognition, a big-ticket item when it comes to securing employee loyalty. Whether a restaurant has one location or multiple, a digital communication tool can be used to align all employees to information like policies, menus, and promotions for continuity of service. Guest loyalty pays off.

Mobile Ordering 198

Mobile Ordering Front of House Communication Online Ordering 198

Modern Restaurant Management

JUNE 1, 2020

Security threats such as theft, violent robbery, or terrorism. Insurance policies cover injury to employees or customers on your premises, damage from inclement weather, and much more. When deciding which policy is best, consider all types of risks that you might face. Shortages in customer demand or employee services.

Hospitality 182

Hospitality Insurance Food Supply Social Media 182

Modern Restaurant Management

APRIL 27, 2020

Personal Protective Equipment – Conduct a risk assessment to review and establish personal protective equipment policies for delivery drivers such as using gloves and masks when encountering customers and handling food.

Delivery 153

Delivery Hiring Transportation Food Safety 153

Modern Restaurant Management

OCTOBER 1, 2020

Personally Identifiable Information. In order to facilitate effective contact tracing, restaurants need to create an inventory delineating the names and contact information (e.g., person’s name, contact information, and the date and time on premises).

Marketing 123

Marketing Restaurant Law Audits Small Business 123

Sling

JUNE 24, 2022

For security and confidentiality reasons — and to make locating specific information easier — most businesses divide their personnel files into four distinct categories: Employment information Medical information Payroll information I-9 information. Employee documents to include in a personnel file.

Document 78

Document Certification Employee Relations Restaurant Law 78

Modern Restaurant Management

APRIL 27, 2020

“By combining this guidance with a restaurant’s existing policies gleaned from the FDA Food Code, ServSafe training, and recommendations from local health officials, they can help secure a safe opening,” said Sherman Brown, executive vice president, training and certification. Download the full guidance here.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. Accountability – Confirming compliance with new policies and procedures is just as important as cleaning regularly and diligently. Reviewing Problematic Policies. Cleaning the Right Way.

FOH 180

FOH BOH Food Safety Front of House 180

Modern Restaurant Management

NOVEMBER 29, 2022

Therefore, your team should do everything possible to secure more positive reviews and decrease negative ones. Be certain that your leadership team is regularly reviewing this information and using the data to make any necessary adjustments. Track and improve performance. Incentivize employees to improve.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

BNG Point of Sale

JANUARY 7, 2022

A criminal may use a customer's personal information and credit card data from networks or computers or physical paperwork for their own means. You've probably already heard a lot about the Payment Card Industry Data Security Standard (PCI DSS), commonly known as PCI. Use a Secure Payment Gateway . If not, inquire why. .

Online Ordering 52

Online Ordering Customer Service Small Business Presentation 52

BNG Point of Sale

JANUARY 7, 2022

A criminal may use a customer's personal information and credit card data from networks or computers or physical paperwork for their own means. You've probably already heard a lot about the Payment Card Industry Data Security Standard (PCI DSS), commonly known as PCI. Use a Secure Payment Gateway . If not, inquire why. .

Online Ordering 52

Online Ordering Customer Service Small Business Presentation 52

Sling

MAY 25, 2020

dress code , inclement weather policy , etc.). We’ve reproduced information — in some cases, a very small part — from the codes of conduct of some of the largest, most successful businesses on the planet, including: Starbucks. Anti-Retaliation Policy. Workplace Health, Safety And Security. Confidential Information.

Employee Relations 78

Employee Relations Tip Distribution Small Business 2019 78

Lavu

SEPTEMBER 29, 2023

Furthermore, some workers may have chosen career changes during the pandemic, as they reassessed their priorities and desired a more stable and secure restaurant job. Stay informed about industry standards and ensure that your offerings remain competitive. This has created a disincentive for individuals to return to work.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Squirrel Systems

NOVEMBER 2, 2023

This can lead to a loss of autonomy and the risk of being at the mercy of platform policy changes, impacting a restaurant’s operations and profitability. Customer Privacy Concerns : Some customers may have concerns about sharing their personal information with third-party platforms.

Reservations 52

Reservations Delivery Customer Service Customer Experience 52

Ken Burgin

JULY 9, 2022

Posters and policies openly displayed, declaring the positive beliefs of the business. Up-to-date information about costs and percentages – sharing the results of stocktake and purchasing with managers. Rules and procedures with locks, keys and security systems – is your Key Register up to date?

Point of Sale 60

Point of Sale Cash Management Website Management Audits 60

Modern Restaurant Management

AUGUST 12, 2022

Allowing flexible self-scheduling gives employees more control of their schedules and cuts out the manager as the go-between and gatekeeper of shift and scheduling information, saving time. If you don’t already have one, create an overtime policy. Plus, self-scheduling has been shown to reduce no-shows and increase productivity.

Restaurant Law 198

Restaurant Law Small Business Hiring Communication 198

7 Shifts

SEPTEMBER 25, 2019

While part of this is informed by sensationalized depictions in pop culture, (Chef Gordon Ramsay, anyone?) Organize informal team outings to say thank you to your hard-working staff. Takeaway: By being informed about safety risks and prevention, you can implement guidelines and systems to keep your kitchen staff safe.

Back of House 276

Back of House Management Management BOH 276

The Food Corridor

NOVEMBER 29, 2022

Feeling overwhelmed by the task of creating your policies and procedures manual? Or maybe you’re experiencing frequent dispute charges from clients due to the unclear policies and procedures you currently have set. Clear policies and procedures will support your kitchen contract in enforcing the rules you have set.

Equipment 52

Equipment Food Supply Book Kitchen Safety 52

Touch Bistro

MARCH 25, 2021

Instead, we want to provide you with the tools and information you need to prevent turnover and create a great first impression with new hires. Some restaurants (those with a small staff, for example) might assume that an informal onboarding process – something semi-structured but largely ad hoc – will suffice.

Hiring 52

Hiring Employee Relations FOH BOH 52

EATER

MAY 22, 2020

In most of the country, however, workers are dependent on the policies of their employers. With that in mind, we sifted through the policies of several major grocery chains, looking at the steps they’re taking to protect their workers, and what workers say about how those policies are playing out on the ground.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

BNG Point of Sale

MAY 16, 2019

“On January 30, 2019, the investigation determined that an unauthorized party was able to deploy malware to some of North Country’s business partners restaurants between January 3, 2019, and January 24, 2019, that collected credit and debit card information.” ( [link] ). 1 Security starts with employees. 2 Following PCI Compliance.

Retail 74

Retail Point of Sale POS Small Business 74

Next Restaurants

JANUARY 27, 2021

Communicating online and making sure your patrons know your hours, offers, policies, procedures and more can keep things going strong even if you’re only offering takeout orders. This gives your customers essential information about your business, including hours, a link to your website, and even a link to your menu.

Marketing 111

Marketing Email Marketing Online Ordering Social Media 111

7 Shifts

DECEMBER 2, 2021

However, when mismanaged, on-call scheduling can frustrate staff, throw off their work-life balance, and impact financial security. For example, let's say a server has an on-call shift starting Friday at 4 PM, and the restaurant has a policy where on-call employees need to call between one and two hours ahead of time.

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370