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How would you recommend menu items to guests to enhance their dining experience? Have you ever handled a situation where a customer asked for a dish not on the menu? What techniques do you use to upsell menu items or drinks? How do you ensure a team-oriented approach to working with the kitchen staff and other waiters?
On the flip side, poor operations can lead to inefficiencies that snowballlike staffing issues that slow down service, supply chain mishaps that throw off the menu, or rising costs that eat into profits. Kitchen and Food Efficiency A well-run kitchen keeps food quality high and service times fast.
Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Plan extra stock for busy seasons too.
Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. Overall, the pandemic highlighted the vulnerabilities, margin issues, and lack of safety net to restaurants in a way the industry is still recovering from. – Pooja S. Five times a day!
Just like a master chef knows that the same ingredient requires different preparation methods depending on the dish, savvy restaurant marketers understand that content must be seasoned differently for each digital platform. Instagram resembles your showcase kitchen window, where visual presentation takes center stage.
One restaurant I know found their kitchen prep took twice as long as it shoulddata showed the bottleneck, and they fixed it fast. Use real-time POS reporting to catch order delays; if the kitchens slammed, adjust staffing on the fly. Ive watched businesses stall because their systems couldnt handle a busier season.
Turn Pricing into a Growth Strategy : A smarter approach to menu pricing can boost revenue and profitability without compromising guest experience. This approach, which Dine Brands already piloted in international markets, allows diners the option to mix and match from IHOP and Applebee’s most popular menu items.”
“I wanted to make sure the whole menu, flavors, and even the packaging was on point,” said Tyga. ” The online menu offers crispy, oven-baked chicken bites in three different spice dusts including Black Garlic, Lemon Black Pepper, and Peri-Peri, a mix of tangy, sweet and spicy.
US Foods Ghost Kitchens. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. US Foods Holding Corp. We help the operator through every major decision.
Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Touchless cleaning for the safety of employees. Added sanitizing stations.
Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.
Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.
This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.
. "First and foremost, restaurants need to address the obvious points about density and restrictions being put in place by local public officials, about cleanliness and safety and engagement. In today's world, safety is the third leg of the stool. Utmost care and attention is required today."
Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.
That’s why our teams—who specifically work to improve restaurant operations, performance, and staff happiness—have curated a 7-course menu of the best books about understanding restaurant management. So pull up a chair and take a deep dive into some of the most insightful and actionable tips from the best in the business. Goodreads: 4.09
Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Food Service, Kitchen, & Hospitality Tech. Cooking specific menu items. Undercooking.
The operating model and menu are adaptable to any environment with different options including kiosks and free-standing locations with a drive-thru, ranging from a few hundred square feet up to 2200 square feet. Jessica’s donation will go towards the construction of the new NICU rooms / wing at the hospital.
This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Lori Bolin, President of BrewLogix.
The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Noodles & Company Launches Ghost Kitchen. Noodles & Company launched its first ghost kitchen test in Chicago.
Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. One other way you may need to manage inventory is with menu planning. Operations" is usually just a short way to say "keeping the restaurant running".
The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Do you need a prep cook or a chef to help develop a new patio menu ?
Technology that helps kitchens manage and time orders from multiple channels will be key to keeping pace and ensuring diners stay happy and loyal.” 58 percent of consumers rate healthy options on menu as important, with families rating this the highest at 74 percent, followed by Millennials at 71 percent.
In 2024, staff shortages will force the hospitality industry to be even more efficient, adopting tech that streamlines all their processes, reducing the workload on their staff as much as possible. During peak seasons, considering outsourcing certain services becomes a practical solution to ensure seamless operations. The first gusto!
“We want to do our part to to help ensure the safety and well-being of older adults during this difficult time, and Meals on Wheels America has the support system in place to reach seniors in need. The Taqueria offers a slightly reduced menu in a smaller, to-go focused footprint. Chief Communications Officer. " Shyam S.
The robotic kitchen runs on batteries instead of a diesel generator. Cleanliness – The robotic kitchen is NSF 169 certified, which is the equivalent to best in class sanitation, to ensure customers know that their blend is created in the cleanest, safest, and most sanitary environment possible. Door Dash Shared Kitchen. ?DoorDash?
Restaurant management is one of the best pathways for servers and hosts looking to make the next step in their hospitality careers. Managers also handle budgeting, track income and expenses to maintain profitability, and work closely with the kitchen staff to ensure menu items are prepared according to the restaurant's standards.
California Pizza Kitchen (CPK) plans to bring its signature California-style pizzas, pastas, salads and more to Canada for the first time. We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” CPK Heads North.
While it is not the outcome we wanted, amid all the uncertainty around the COVID-19 pandemic and the immense strain it has put our industry, the safety of our attendees, exhibitors, sponsors, vendor partners and our own staff is paramount. This is our community and we all must be kept safe.
During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When in January 2017.
When asked where they were MOST concerned about somebody not washing their hands, 40 percent said restaurants, 35 percent identified hospitals, clinics and doctors’ or dentists’ offices, 15 percent answered schools and 8 percent said airports. 65 percent wipe down bathroom and kitchen surfaces. Top Trends Impacting QSRs.
2 – Food Safety Concerns Hurt Restaurants Most. While the buzzword around packaging last year was minimization, we’re seeing a sudden shift to consumer concern about food safety and a related perception that more packaging is better. 2020 Hospitality and The New Normal. Consumers don’t want to have to guess.
Virginia-based Cuisine Solutions (CSI) has recently been tapped to assist with menu development, as well as kitchen design for the upcoming Taffer’s Tavern franchise. The full-service casual restaurant concept is the brainchild of the industry’s leading hospitality consultant, Jon Taffer.
Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. One other way you may need to manage inventory is with menu planning. Operations" is usually just a short way to say "keeping the restaurant running".
With its delicious burgers and fresh proteins chargrilled over an open flame, The Habit Burger Grill offers consumers a diverse, California-style menu with premium ingredients at a Q.S.R.-like “We truly believe in forming our menu around as many high-quality, local ingredients as we can and look forward to doing so in Austin.”
According to new research from the National Restaurant Association, 72 percent of people want a restaurant gift card this holiday season. Given that the 2019 holiday season is shorter than last year, brands will need strong gift card promotions throughout December to optimize their overall sales. Go with a Restaurant Gift Card.
From finalizing a concept, theme, and menu to finding the right location and dealing with financial decisions, there’s a lot of work to be done. Developing a Kitchen Design A study suggests that a thoughtful kitchen design can enhance the work efficiency of your staff, improve production output, and save operational costs and time.
Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Plan extra stock for busy seasons too.
Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Plan extra stock for busy seasons too.
While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. You will play a pivotal role in shaping the restaurant’s culinary offerings and ensuring the smooth operation of our kitchen.
In this article, we explore the benefits of centralising inventory, optimising menu design, standardising staff training, and more. F&B management oversees kitchen operations, menu development, customer service, and finances. This includes restaurants , hotels , catering companies, and other hospitality businesses.
Have seasoned employees role play work situations, such as fielding tough questions from guests about the menu, and make a video to share. Guest happiness is at the heart of the hospitality industry, so it’s surprising that up to 70% of restaurant workers never get customer service training. Food safety and hygiene training.
From budgeting and licensing to crafting the perfect menu, here’s everything you need to know about how to open a restaurant. Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Think about the flow of traffic from the kitchen to the tables.
One restaurant I know found their kitchen prep took twice as long as it shoulddata showed the bottleneck, and they fixed it fast. Use real-time POS reporting to catch order delays; if the kitchens slammed, adjust staffing on the fly. Ive watched businesses stall because their systems couldnt handle a busier season.
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