Modern Restaurant Management

APRIL 19, 2022

You can think about portion sizes and experiment with specials. I’ve also found it’s easier to hire cooks, waitstaff, and hostesses with limited hours. It’s not because they don’t see the value of fresh food, it’s because the staff simply doesn’t have the time while running to serve the next rush.

Specials 493

Specials Coaching Customer Experience Customer Service 493

Modern Restaurant Management

OCTOBER 11, 2024

Independent contractors usually have greater flexibility, provide their own tools, and are often hired for specific projects or short-term engagements. Specialized skill and initiative. The worker performs work that is outside the usual course of the hiring entity’s business. Nature and degree of control.

Audits 418

Audits Employee Relations Restaurant Law Document 418

Modern Restaurant Management

JUNE 17, 2025

While it may be tempting to launch elaborate specials, it’s crucial to select items that align with your brand identity and can be executed seamlessly, without disrupting kitchen workflow or compromising consistency, especially during peak periods.

Seasonal Menu 251

Seasonal Menu Loyalty Program Back of House Customer Experience 251

Modern Restaurant Management

NOVEMBER 14, 2024

Scalability: During peak hours or seasons, digital hosts can easily scale to handle increased call volumes with concurrent call capability without additional hiring Even for a smaller operation, the constant interruptions by the phone can create additional challenges on employees, especially if they are understaffed since Covid.

Reservations 448

Reservations Online Ordering Loyalty Program Book 448

Modern Restaurant Management

MAY 31, 2024

In today's bustling restaurant industry, where every detail matters, technology has become an indispensable tool – especially in hiring and staffing. Crafting the Perfect Job Ad When it comes to hiring for restaurant positions, there's a significant difference between a job description and a job ad.

Hiring 309

Hiring Recruiting Innovation Technology 309

Culinary Cues

JANUARY 26, 2025

They can work with special permission but alas, sometimes they are simply paid under the table. It is ILLEGAL for undocumented persons without permission to work in the US and it is illegal for employers to knowingly hire them. I am not here to agree or disagree, but to pose a question. look around and take it in.

Food 446

Food Hotels Fine Dining Agriculture 446

Modern Restaurant Management

MARCH 17, 2025

The reality is unless a operation has reached a critical mass to hire specific category buyers, there isn’t bandwidth for buyers purchasing from multiple categories to dedicate to every specific market. Size The first thought may be to hire the biggest, most known buying group. Generalized or Specialized?

Food Supply 221

Food Supply Back of House Customer Service Small Business 221

Modern Restaurant Management

JUNE 3, 2025

To rebound, I recommend hiring a trusted marketing professional or team that understands your vision and can execute strategies that help your restaurant thrive. These restaurants can also focus on creating a sense of scarcity or urgency with limited reservations or special tasting events.

Marketing 380

Marketing Loyalty Program Email Marketing Customer Experience 380

7 Shifts

OCTOBER 30, 2019

Because employees come and go so quickly, it’s natural for restaurateurs to feel like they have to make quick hiring decisions to avoid lapses in service and quality. However, hasty hiring is at the root of the turnover problem. At 7shifts, we put our values front and center during the hiring process. Read on to find out.

Hiring 283

Hiring Training Customer Experience 2010 283

Modern Restaurant Management

JUNE 25, 2025

While it’s certainly possible to work with an agent who’s either a friend or family member, it may be advisable to look for an agent who has specialized knowledge in the food service industry and the unique risks and challenges that come with it. What Carriers Do You Represent that Specialize in the Food-Service Industry?

Insurance 221

Insurance Restaurant Law Outdoor Catering 221

7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. What interview questions do you ask when hiring new restaurant employees? How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant?

Leadership 195

Leadership Management Management Operations 195

7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. 7shifts has developed its own hiring and training course for restaurants to help you with the entire recruitment and onboarding process.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

AUGUST 16, 2021

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. We all had contests for our staff where the goal is to sell the most specials/most wine/most desserts, etc. Hiring is hard right now. Bartender and Chef Save the Day. Lesson Learned.

Front of House 520

Front of House Cash Management Back of House Hiring 520

Goliath Consulting

DECEMBER 12, 2024

Hiring professional security personnel for peak hours can deter theft and disruptive behavior. For special events, consider hiring temporary staff trained in crowd management. Adding motion sensors and alarms enhances security and deters break-ins, especially during non-business hours.

Bar 195

Bar Cash Management Seasonal Menu Restaurant Law 195

Culinary Cues

FEBRUARY 5, 2025

Jobs are posted, a few apply, many of the applicants dont show for an interview and others after being hired never return after the first week (or sometimes the first day). It is, after all, the experience that makes dining special and allows restaurants to play such an important role in communities. Where are the workers?

Fine Dining 242

Fine Dining Food Supply Customer Service Recruiting 242

Modern Restaurant Management

MARCH 25, 2025

GMs are used to making the final call on scheduling, hiring, P&L, and guest experience. Learn more about the Academy and accept your special offer HERE. Instead of doing, they must coach,nurturing skills in their GMs to develop them into the next generation of in-the-trenches problem-solvers. They Struggle to Let Go of Control.

Coaching 322

Coaching Leadership Training Management 322

Modern Restaurant Management

MARCH 11, 2025

That's why we instituted lower-priced lunch specials and made other adjustments. The Double-Edged Sword of Social Media Social media has reshaped how restaurants connect with guests, offering instant access to specials, menu highlights, and community events. This has driven up all wages because a cook being paid $16.50

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Restaurant Business

JUNE 23, 2025

Immigrants Exclusive Content Premium Technology From acqui-hire to vaporware: The new restaurant tech ABCs Tech Check: These six terms are popping up more often in industry conversations, providing a glimpse at the next wave of trends.

Leadership 200

Leadership Food Supply 2025 Kitchen Safety 200

7 Shifts

NOVEMBER 25, 2024

Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste. Predictive technology measures your on-hand inventory and alerts you when it dips below par levels.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

MAY 31, 2024

To counteract this, diners are increasingly seeking out promotions, special offers, and better value for money as primary incentives. They also reported interest in additional workplace offerings such as restaurant pop-ups, food trucks, grab-and-go, and special events. percent stating these hikes have changed their ordering decisions.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Culinary Cues

FEBRUARY 18, 2025

It will stand out as truly special. The cheese is from a local artisan maybe even a rich bleu or 5-year aged cheddar something that is truly special and all you. Why not hire baristas who are fast and efficient but also personable and able to remember something about your regulars? Why not choose to be exceptional?

Fine Dining 238

Fine Dining Small Business Customer Experience Equipment 238

Modern Restaurant Management

OCTOBER 31, 2024

work predominantly intellectual in character and includes consistent discretion and judgment); (2) the advanced knowledge is in a field of science or learning; and (3) the advanced knowledge is customarily acquired by a prolonged course of specialized intellectual instruction.

Employee Relations 251

Employee Relations Restaurant Law 2025 2024 251

Modern Restaurant Management

AUGUST 24, 2021

According to a survey conducted by the James Beard Foundation, 16 percent of restaurateurs consider re-hiring their staff to be a more significant obstacle to re-opening than getting their customers to come back or paying their vendors. Training can be expensive, but hiring new talent because of poor retention is a far higher cost.

Hiring 493

Hiring Mobile Ordering Hotels Certification 493

Modern Restaurant Management

FEBRUARY 17, 2025

AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services. It has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

AUGUST 8, 2023

Below is an excerpt of " How to Hire: The Essential Guide to Recruit & Retain the Right People " by Clint Smith, Founder and CEO of CareerPlug. He wrote the book to give owners and operators a playbook to achieve hiring success. Hire the right people and do everything you can to keep them.

Recruiting 419

Recruiting Hiring Book Specials 419

ChowNow

SEPTEMBER 6, 2024

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Modern Restaurant Management

OCTOBER 30, 2023

Succeeding despite those headwinds takes a special effort, especially during back-to-school when the trends are most pronounced. Others offer special wages for hard-to-staff shifts. Of course, it takes two to tango when hiring. But it’s not impossible. It needs to be a good fit for employer and employee.

2000 493

2000 Food Supply Hiring Technology 493

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. She knows while it takes time to hire the right people, it ultimately leads to less turnover. Anytime we have to rush hire, we're setting everybody up for failure," says Piper.

Hiring 195

Hiring Training Management Management 195

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5 With pandemic-related restrictions being eased and dine-in being allowed again, restaurant owners are in need of a lot of staff.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

OCTOBER 12, 2022

As a restaurant, you’ve got the opportunity to feed into that joyful excitement with special events for the season, so grab the chance before the winter holidays takeover! Serve Special (Spooky) Food and Drinks. Half the fun of Halloween is dressing up in something special. Partner for the Party.

Advertising 491

Advertising Social Media Food Truck Seasonal Menu 491

7 Shifts

JULY 22, 2022

Make sure you have enough staff to cover the busy summer season with 7shifts’s Hiring Tool. Once you find your ideal candidate, their information is automatically filled into 7shifts so you can get your new hires on the schedule instantly, without the extra work. It costs an average of $5,864 to hire a new team member.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

Modern Restaurant Management

JUNE 3, 2022

Blanketing a neighborhood with direct mail postcards offering special deals can increase foot traffic at your restaurant. Direct mail is also an affordable method when it comes to hiring. As a bonus, knowing what’s important to your employees will help improve retention rates. Direct Mail.

Marketing 493

Marketing Recruiting Hiring 2017 493

Modern Restaurant Management

APRIL 22, 2025

When thishappens,you must hire a professional.

Front of House 221

Front of House Back of House Waste Recycling 221

Modern Restaurant Management

MAY 7, 2025

It’s critical to find a firm that has direct industry experience and specialized knowledge to ensure you are getting tailored and informed advice and counsel. Often, the direct hiring of a CFO into a growing multi-unit franchise can be cost prohibitive and lead to paying for C-level experience that is utilized for lower-level tasks.

Franchising 221

Franchising Franchise Specials Hiring 221

Modern Restaurant Management

MAY 28, 2021

It’s often worth it to hire a marketing manager who knows how to strategize and build your brand by: Planning campaigns and specific messaging. In some cases, whoever you hire to take care of marketing could be an experienced photographer, themselves. Spearheading promotional events. Researching current marketing trends.

Social Media 546

Social Media Website Management Mobile Ordering Food Order 546

Modern Restaurant Management

OCTOBER 23, 2020

Do not assume that your new hires will already know how to give the kind of customer service that you are looking for. Listening is particularly important when customers are expressing concerns or have special requests. Coach your new hire on some relevant examples of this. Start with The Basics of Communication.

Communication 446

Communication Training Dietary Restrictions Customer Service 446

7 Shifts

OCTOBER 22, 2024

Use it to share updates, special events, or new menu items. For example, you can promote your seasonal dishes or happy hour specials. When done right, it helps keep your restaurant at the top of customers' minds, encourages repeat visits, and promotes special events or menu items. It's an active marketing tool.

Book 195

Book Marketing Email Marketing Social Media 195