7 Shifts

FEBRUARY 8, 2024

In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. OpenTable seats around 1.6 RUN also acts as an HR software, connecting payroll to core employee functions like training, record keeping, and onboarding. Apple | Android 4.

Operations 353

Operations Management Management Mobile Ordering 353

7 Shifts

FEBRUARY 15, 2022

About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits. Storytelling is an essential part of the hiring process. Hire for fit rather than skill.

Social Media 450

Social Media Hiring Website Management Hospitality 450

Restaurant365

SEPTEMBER 18, 2020

The hiring process in the restaurant industry is similar to hiring in other industries, but the restaurant industry experiences higher turnover than most other businesses. Consequently, the hiring objective is two-fold: hiring the right employees and retaining them. How did you handle it? How did you handle it?

Hiring 97

Hiring Reference Recruiting Demo 97

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

Culinary Cues

MAY 13, 2023

Training is paramount to attracting and retaining great employees, so these properties typically invest heavily in teaching and training. [] A NETWORK FOR GROWTH And finally, the next step in a cook’s career might not be at the club where he or she is learning. Know what you want and chart a path.

Hotels 426

Hotels Point of Sale Cash Management Training 426

7 Shifts

OCTOBER 21, 2021

But we also recognize that many managers are often thrust into these positions with little to no formal training. Hiring & Training Course. Learn how to hire the right people for your team and how to train them up effectively. Creating a Staff Training Manual. ???? Training Restaurant Employees. ??

Management 195

Management Management Website Management Social Media 195

7 Shifts

MAY 31, 2021

For example, at a casual family restaurant, the service model might look like this: The host greets the party and seats them. Within three minutes of seating, the server acknowledges the party, greets themselves, and then takes a drink order as soon as possible. Upon returning with drinks, servers ask if the party is ready to order.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

JULY 5, 2022

I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. For a few minutes, the guest feels better because they are in a seat, but the big problem is on the horizon. Improve Service Through the Menu.

Seating 185

Seating Training Customer Service Point of Sale 185

The Restaurant Times

FEBRUARY 14, 2022

But all of it takes the back seat when it comes to food quality. T herefore, you must invest in hiring cooks who will uphold your restaurant’s value and shell out great dishes to keep your customers coming back for more. . Hiring the right cook is already a task that’s challenging enough. Hire A Cook Who Can Lead The Herd.

Hiring 59

Hiring Customer Experience Fast Casual Food Order 59

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 114

Training Café Kitchen Safety Back of House 114

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant. CAFÉ Talks Podcast.

Menu 388

Menu Seasonal Menu Front of House Café 388

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. If you're under capacity, demand is low with lots of available seating. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising.

Management 398

Management Management Kitchen Safety Front of House 398

Modern Restaurant Management

APRIL 25, 2024

Sidewalk cafes, rooftop terraces, and courtyards are all excellent options for expanding seating. The use of outdoor space often means more seating opportunities for businesses. Seating arrangement: Arrange tables to accommodate both small and large groups. View optimization : Position seating to take advantage of scenic views.

Outdoor 88

Outdoor Seasonal Menu Seating Reservations 88

Lavu

SEPTEMBER 29, 2023

million, while the number of hires was 1.3 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023. Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Leadership 201

Leadership Small Business Cash Management Customer Experience 201

7 Shifts

JULY 8, 2023

10 years later, he's in the COO seat. And what QUESO stands for is, quality is one part and it's quality in everything that we do, whether it be our food or training our people. Number one, we have a whole bunch of training teams by some of the most talented folks. But the magic to all of it is hiring the right people.

Hiring 273

Hiring Back of House Take-out Training 273

EATER

OCTOBER 16, 2023

For the sake of efficiency — the restaurant has 100 seats — chefs grind all the banana-milk ice at the start of service, then make each bingsu to order. Inspired by the banana milk he drank as a kid in Korea, Yu serves banana-milk shaved ice topped with condensed milk, banana cream, stracciatella, hazelnuts, and orange zest.

Hiring 100

Hiring Design Menu Serving 100

Culinary Cues

SEPTEMBER 15, 2022

When a destination welcomes more people than there are restaurant seats then even the mediocre seem to thrive but check back in a year or two and you will probably find a new owner, a new concept, and a different shot at success. Hiring is not something to take lightly. PLAN BETTER – TRAIN HARDER. Plain and simple. Do it right!

Fine Dining 392

Fine Dining Front of House Customer Service Customer Experience 392

Modern Restaurant Management

JUNE 11, 2021

Now that it’s busy inside, they are still taking up space on those tables, and those seats aren’t available to guests. Hire 20 percent more staff than you need. My recommendation is to hire at least 20% to 25% more staff than you need. The bad news is that it’s a train coming our way.

Hiring 201

Hiring Customer Service 2019 Food Order 201

Modern Restaurant Management

APRIL 18, 2022

That’s not necessarily a bad thing—when you have enough staff to handle the crowd and an efficient plan to get those waiting customers seated and served in a reasonable amount of time, you can call it a successful day. Managing a crowded lobby of customers waiting to be seated requires plenty of effort from your staff.

Seating 201

Seating Customer Experience Customer Service Take-out 201

Open for Business

NOVEMBER 21, 2022

Take advantage of the software’s assignment recommendations to maximize seats. The best table management systems today know when to assign a party of 2 to a two-top instead of a 4-top and when it’s okay to seat a smaller party at a larger table. This helps turn tables faster and seat guests more quickly from the waitlist.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Hire the Right People. Should you consider entering the food truck business?

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

Modern Restaurant Management

JULY 13, 2020

A recent survey found 72 percent of employers have had to hire for new roles. Some reopening plans include: Communication and (re)training : Managers are required to communicate new regulations, as well as the retraining requirements, staff need to go through in order to return to work.

Consumer Goods 214

Consumer Goods Food Safety Customer Service Hiring 214

Modern Restaurant Management

JUNE 7, 2021

Employees should frequently clean and disinfect all high-touch surfaces such as: Tables and seating areas in dining rooms and lobbies. Restaurants should take the time to review and update all disinfection procedures as well as re-train employees on proper disinfection protocols. Service counter. Drink dispenser. In the U.S.,

Kitchen Safety 211

Kitchen Safety Customer Service Customer Experience Dine-in 211

Open for Business

JUNE 9, 2023

With proper training and solid planning, you can turn an annoyed guest into one who will sing your praises. Give everyone plenty of guidance on how to manage customer service complaints as part of your training program for new hires. Use examples that come up in the course of business to reinforce that training.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. PLAN BETTER – TRAIN HARDER. www.meyersassociates.com.

Beverage 487

Beverage Events Food Order Website Management 487

7 Shifts

NOVEMBER 3, 2022

At her first job as a server, she tried to show a new hire how to make a side salad. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. Is there something in the hiring or recruiting process that leaves women out? Take a look at your own biases.

Leadership 195

Leadership FOH BOH Website Management 195

Cheetah

AUGUST 5, 2021

It will depend on the belief system in each community and how hard it is to hire under the current labor crisis. Outdoor ventilated seating will still be an option for unvaccinated guests or those unable to provide proof. If you can offer outdoor seating or take-away, let the customer decide. . What is vaccination proof?

Bar 148

Bar Guest Recovery Outdoor Seating 148

7 Shifts

FEBRUARY 7, 2024

Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times). This speeds up the customer experience, saves your servers time, and likely frees up tables a little bit faster, allowing you to seat more customers.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MAY 7, 2020

Guests would be seated at every other table or booth so as to maintain a safe distance. Training new people is easier with shorter menus.” Bar seating will be removed and reconfigured to allow six feet between bar stools. . “In many ways, it will be harder to reopen than opening a new restaurant.”

Food Safety 202

Food Safety Front of House Back of House Seating 202

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. In this article, we discuss the most common restaurant positions so you’ll have a better idea of who you need to hire for your business.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

Mad Mobile

MAY 22, 2024

You can also substitute seats for tables to get your average seat turnover rate. Creating a space that’s easier to navigate may require removing tables or seats, but it could pay off if it allows your staff and guests to get where they need to be. This is another time that convertible bar seating can come in handy.

POS 40

POS Bar Mobile Ordering Customer Service 40

Culinary Cues

DECEMBER 26, 2020

As we ideate our way to a new business model it is important to remember that hiring passionate, creative, dynamic, excited employees will always be the way to success. As long as cooks and chefs view the work of the kitchen as a job with a paycheck then the brilliance of culinary artistry will take a back seat to free agency.

Fine Dining 475

Fine Dining 2008 Kitchen Safety Customer Experience 475

Modern Restaurant Management

JULY 20, 2021

It is a constant balancing act to maintain an optimal turnover rate—one that is long enough to allow guests to enjoy their dining experience and not feel rushed, yet short enough to maximize revenue and ensure new parties don’t have to wait a long time to be seated. It’s dining, on demand. By Capturing the Guest Impulse.

Dietary Restrictions 195

Dietary Restrictions Customer Experience Dine-in Technology 195