Modern Restaurant Management

JULY 13, 2020

A recent survey found 72 percent of employers have had to hire for new roles. Social distancing requirements : Outdoor seating options have become more important, and restaurants that don’t have this option are navigating how to maximize outdoor space like parking lots, sidewalks and more.

Food Safety 540

Food Safety Consumer Goods Hiring Customer Service 540

Modern Restaurant Management

MAY 9, 2025

A good patio setup isn’t just about adding seats, it’s about creating an extension of the guest experience that works just as hard as your dining room. That’s real value without needing to hire more staff, and in fact we often see operators are able to run leaner shifts with handhelds.

Outdoor 251

Outdoor Mobile Ordering Loyalty Program Fast Casual 251

Modern Restaurant Management

JUNE 10, 2020

” No one knows for sure, but we are seeing glimpses of a trend that may be the answer for restaurant owners and operators: expanded outdoor seating. ” An (ROI) Argument for Expanding Outdoor Seating. Creating or expanding outdoor seating is nowhere near as expensive as a building expansion. Inside Out.

Outdoor 554

Outdoor Seating Customer Service Small Business 554

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Hire the Right People.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

FEBRUARY 17, 2025

AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services. It has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

APRIL 18, 2022

That’s not necessarily a bad thing—when you have enough staff to handle the crowd and an efficient plan to get those waiting customers seated and served in a reasonable amount of time, you can call it a successful day. Managing a crowded lobby of customers waiting to be seated requires plenty of effort from your staff.

Seating 509

Seating Customer Experience Customer Service Take-out 509

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Staffing: Find, Hire, and Schedule. Do they have indoor seating or are they takeout-only? Seating capacity. Coffee shop with seating: $80,000 to $300,000. Table of Contents.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

JULY 5, 2022

I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. For a few minutes, the guest feels better because they are in a seat, but the big problem is on the horizon. Improve Service Through the Menu.

Seating 469

Seating Training Customer Service Point of Sale 469

Modern Restaurant Management

DECEMBER 13, 2021

The industry has looked to hiring incentives, such as and other rewards, as they compete to fill open roles. Some brands like Applebee’s have gotten creative with National Hiring Day campaigns, offering free appetizers for job applications. Proactive communication and transparency is essential to managing the diner experience.

Management 476

Management Management Seasonal Menu Customer Experience 476

Modern Restaurant Management

DECEMBER 30, 2022

.” Automating repetitive host tasks enables a restaurant to operate with a smaller staff and help mitigate labor costs, decreasing the need to hire as many employees and freeing up resources to raise wages for current employees. Redefining the Role of the Manager. Redefining the Role of the Manager.

Technology 522

Technology Front of House 2023 Cash Management 522

Modern Restaurant Management

AUGUST 16, 2021

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. Imagine you have a restaurant that seats 120 and you have only one bartender and one server to handle the front-of-the-house. Hiring is hard right now. Bartender and Chef Save the Day.

Front of House 522

Front of House Cash Management Back of House Hiring 522

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5 With pandemic-related restrictions being eased and dine-in being allowed again, restaurant owners are in need of a lot of staff.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

MAY 20, 2021

Despite facing the pressure to stay open and operational over the last year, restaurants have gone above and beyond the “new normal” to rethink their operations, including seating arrangements and menu offerings, and in many cases reducing their staff to just the barebones. "It's a feeding frenzy on hiring right now.

Technology 476

Technology Front of House Back of House Healthcare 476

Modern Restaurant Management

JUNE 7, 2021

Employees should frequently clean and disinfect all high-touch surfaces such as: Tables and seating areas in dining rooms and lobbies. As business increases, there will be new hires who are not familiar with these protocols. There are many new protocols and expectations, and many new hires are learning the business from scratch.

Kitchen Safety 532

Kitchen Safety Customer Service Customer Experience Dine-in 532

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 482

Menu Seasonal Menu Front of House Reference 482

7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. What interview questions do you ask when hiring new restaurant employees? What interview questions do you ask when hiring new restaurant employees? As such, a manager must know how to hire employees who can deliver quality customer service.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

JULY 20, 2021

It is a constant balancing act to maintain an optimal turnover rate—one that is long enough to allow guests to enjoy their dining experience and not feel rushed, yet short enough to maximize revenue and ensure new parties don’t have to wait a long time to be seated. It’s dining, on demand. By Capturing the Guest Impulse.

Dietary Restrictions 495

Dietary Restrictions Customer Experience Dine-in Online Ordering 495

7 Shifts

JULY 22, 2022

It’s also important to note that using outdoor space and adding more seating to your restaurant can increase your revenue by 30%. Make sure you have enough staff to cover the busy summer season with 7shifts’s Hiring Tool. It costs an average of $5,864 to hire a new team member. Staffing for summer. Reduce that cost with 7shifts.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

The Rail

JUNE 11, 2025

Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Hire and Train the Right Team Staff can make or break your new restaurant. The right team brings your vision to life, while the wrong hires can lead to poor reviews and high turnover.

Management 147

Management Management Equipment Hiring 147

7 Shifts

FEBRUARY 15, 2022

About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits. Storytelling is an essential part of the hiring process. Hire for fit rather than skill.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

OCTOBER 23, 2020

Do not assume that your new hires will already know how to give the kind of customer service that you are looking for. Coach your new hire on some relevant examples of this. Teach a hostess how to let someone know about a wait or a lack of availability in the customer’s desired seating area.

Communication 448

Communication Training Dietary Restrictions Customer Service 448

Modern Restaurant Management

AUGUST 19, 2020

“When hiring, we look for a certain kind of person that loves hospitality, loves to serve others and has the spirit to serve,” said Jim Plamondon. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. “Our associates are the ones that make us a successful hospitality company.”

Kitchen Safety 516

Kitchen Safety Loyalty Program Delivery Customer Service 516

Modern Restaurant Management

MAY 7, 2020

Guests would be seated at every other table or booth so as to maintain a safe distance. Bar seating will be removed and reconfigured to allow six feet between bar stools. Petersburg, are open at 25 percent capacity, allowing parties of up to 10 seated six feet apart, until further notice and according to state mandates.

Food Safety 512

Food Safety Front of House Back of House Seating 512

Modern Restaurant Management

JUNE 24, 2021

Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle.

Marketing 510

Marketing Social Media Mobile Ordering Website Management 510

Modern Restaurant Management

JUNE 23, 2021

With closures and limited service and seating, most restaurants’ incomes are likely dramatically different than they were in February of last year before mandated closures and capacity restrictions. That includes everything from inventory to employment practices like hiring (or not hiring!) and firing.

Insurance 416

Insurance Bar Hiring Customer Service 416

Modern Restaurant Management

MAY 12, 2020

Buying the lowest priced materials or hiring the lowest-bidding contractors can lead to shoddy workmanship, cheap and flimsy furniture, furnishings, and equipment that will inevitably break down sooner than higher quality goods and materials. Pitfall #3: Not Hiring local construction professionals. What are the inspection wait times?

Restaurant Law 434

Restaurant Law Equipment Hiring Design 434

Open for Business

AUGUST 10, 2023

Knowing how to hire employees can make or break your restaurant. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employees. Knowing where to hire restaurant staff is half the battle.

Hiring 167

Hiring Recruiting Reference Website Management 167

7 Shifts

AUGUST 2, 2024

Step 2: Look for a trustworthy restaurant accountant Even if you already know the restaurant bookkeeping and accounting process well, we suggest hiring a professional accountant to help ensure your business complies with local tax, payroll, federal, and state laws.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. If you're under capacity, demand is low with lots of available seating. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

EATER

OCTOBER 16, 2023

For the sake of efficiency — the restaurant has 100 seats — chefs grind all the banana-milk ice at the start of service, then make each bingsu to order. Inspired by the banana milk he drank as a kid in Korea, Yu serves banana-milk shaved ice topped with condensed milk, banana cream, stracciatella, hazelnuts, and orange zest.

Hiring 307

Hiring Design Menu Serving 307

7 Shifts

APRIL 7, 2021

After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly. Take advantage of their experience and talk to them about different and innovative ways of training new hires.

Training 370

Training Food Safety Customer Experience Insurance 370

7 Shifts

MAY 31, 2021

For example, at a casual family restaurant, the service model might look like this: The host greets the party and seats them. Within three minutes of seating, the server acknowledges the party, greets themselves, and then takes a drink order as soon as possible. Upon returning with drinks, servers ask if the party is ready to order.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

AUGUST 18, 2024

Hiring a Strong Team You'll need a manager, bartenders, waiters, and security. Find these candidates by hiring slowly: Use platforms like Poached Jobs and AllBartenders.com and ask for referrals by reaching out to family, friends, business partners, and other connections in the hospitality industry. How much seating will you have?

Bar 370

Bar License Email Marketing Customer Service 370

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. PLAY #1: Hire Quality Seasonal Staff. b3lineicon|b3icon-user-network|? b3lineicon|b3icon-user-network|?|User

Hiring 147

Hiring Training Mobile Ordering Coaching 147

EATER

JUNE 26, 2020

And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic. He is now hiring for 17 positions at Fairgrounds locations in Chicago, Milwaukee, and Los Angeles, including team leads, prep cooks, and certified baristas.

Front of House 322

Front of House Back of House Guest Recovery Loyalty Program 322

Modern Restaurant Management

MAY 21, 2020

Also, depending on your local regulations, expand restaurant seating to ensure as much space as possible. Hire Specialists. However, if you feel like you require additional help or your premises are too big for your team to handle, you can hire specialists to help. Protect Your Employees. Have a Marketing Plan for Reopening.

Social Media 540

Social Media Food Safety Cash Management Kitchen Safety 540

Modern Restaurant Management

JANUARY 30, 2024

Capital infusions fund additional equipment purchases, hire staff quickly or secure upgraded real estate locations. Investors generally push hard for influence or even majority board seats directing strategy and operations.

Leadership 510

Leadership Small Business Hospitality Customer Experience 510