This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
They are popping up more often in conversations this year, and they point toward deeper trends in the restaurant tech market. They are popping up more often in conversations this year, and they point toward deeper trends in the restaurant tech market. Starbucks’ deal with Empower Delivery fits the acqui-hire framework.
Hiring the right wait staff is one of the most critical decisions for any restaurant owner. Providing good customer service alone can boost business by as much as 50% , so hiring an experienced waiter or waitress improves customer satisfaction and loyalty. How do you handle a situation where a customer complains about the wait time?
Let new hires taste the food, hear the brand story and see a dish prepared the right way. Whether it is a franchise partner opening their fifth location or a general manager introducing new hires, you want the training experience to feel like it belongs to their specific brand environment.
Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones.
But when the Bobes opened their fourth location in 2017, they reached a breaking point. Via an integration with Toast POS, they can pull in real-time sales and labor costs. Using that data, 7shifts automatically forecasts sales and labor projections so managers can schedule the right amount of coverage to hit their labor targets.
The other notices that lunch sales are soft and figures out how to bump the average ticket size before the dinner rush. If sales drop off at 8:30 p.m., Ask another to guide a new hire through their first three shifts and provide feedback. You’ve probably seen both in action. Connect it to the bigger picture. Start small.
Sales Tax: Stay on Top of Local Rules Every city and state has its own sales tax quirks. Pro Tip: SkyTab can track sales tax by location with its reporting tools. Pro Tip: SkyTab provides sales and wage reports. Work Opportunity Tax Credit: Hire Smart Hiring veterans, ex-felons, or folks from empowerment zones?
Hacienda La Esmeralda won all three main categories, a first for the competition, and achieved record-breaking scores of 97 and 98 points for its natural and washed Geshas, respectively. With scores of 97 and 98 points, we may see a new world record for coffee prices in just a few months. The BoP auction will take place on 6 August.
Hiring and Training Employees for Business Growth Effective scaling of operations calls on a qualified and committed workforce. Beyond hiring, ongoing training of current staff improves output and maintains seamless operations. Restaurants that use automation solutions save money on labor and minimize human error.
From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Dont rush new hires into action. This isnt just theory from a manual. Staff Management 1.
By Lisa Jennings on Jun. 27, 2025 Facebook Twitter LinkedIn Jeff's Bagel Run has 15 units open, expecting to reach 30 by the end of the year. Photo courtesy of Jeff's Bagel Run. Jeff Perera jokes that his bagel chain is the result of a love story. “I I made a bagel for my wife, because she asked me to,” he said. She’s on time.
Comprehensive analytics dashboard for insights into customer preferences and sales trends. Conduct surveys or review customer feedback to pinpoint their preferences and pain points, such as menu options, delivery speed, or ease of ordering. If so, you’re not alone. The global online food delivery market size was valued at USD 221.65
Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Hire and Train the Right Team Staff can make or break your new restaurant. The right team brings your vision to life, while the wrong hires can lead to poor reviews and high turnover.
Even if you hire a professional to handle all the financial aspects of your business, you need to understand what is involved. For you to successfully manage accounting in your restaurant, you may consider hiring a restaurant accountant or investing in restaurant accounting software. Why should you be concerned about accounting then?
Unlike social media platforms, where the algorithm overlords dictate who will and will not see your posts, emails go straight to your customers inboxeswhich they check daily. When used correctly, restaurant email marketing keeps your restaurant top of mind, turning occasional diners into loyal regulars.
Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. To do so, you must have an optimized website and engaging social media profiles.
Systemwide sales fell 5.3% All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. The of-the-moment menu updates are part of sweeping rebrands at the two chains under owner Ascent Hospitality Management. But they have receded over the years.
50% of restaurant operators say off-premises represents a bigger proportion of their sales than it did in 2019. 50% of restaurant operators say off-premises represents a bigger proportion of their sales than it did in 2019. It's both a way for new guests to discover your restaurant and regulars to reorder over and over again.
It's complicated Olive Garden parent Darden Restaurants could sell Bahama Breeze Olive Garden sales surge on delivery and free take-home meals Premium OPINION Financing Does Chipotle have a structural problem? And then the company reported its first negative same-store sales quarter in five years. By Jonathan Maze on Jun.
Daily Sales Report Daily sales reports track daily revenue, helping you monitor performance and make informed decisions. Essential Bookkeeping Tasks for Restaurants Recording Sales and Revenue Accurate recording of sales and revenue is vital for understanding your restaurants financial performance.
But it also provided customers with the luxury of going out to eat (and not having to do the dishes) without having to pay the higher price point during times when people had to cut back on discretionary spending. People want to build their own bowls (and burritos, sandwiches, and salads) and they want it now.
From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. Over time, these registers became more advanced, and they morphed into becoming multi-use point-of-sale or POS systems for restaurants.
Seasonal workers and new hires require ongoing security training, making consistent protection harder to maintain. PCI Compliance for Restaurants is essential to protecting customer payment data and preventing costly breaches. With 70% of transactions made via cards, restaurants are prime targets for cyberattacks. New rules: PCI DSS 4.0
Mobile POS (Point-of-Sale) systems or handheld tablets let servers take orders and process payments right at the patio table, reducing errors and improving speed. Manage Staffing With Smart Scheduling Tools Patio season often means hiring seasonal staff or adjusting schedules to meet demand.
While most restaurants do not have an in-house programmer, some work with their POS provider, or opt to hire third-party developers to build onto the API of their POS system. Let’s discuss what open API is, why it is important, and how it can benefit your restaurant. What is an Open API?
From streamlining operations to automating guest touch points, artificial intelligence (AI) is rapidly transforming the hospitality industry. Preparing you for successful service Things like sales forecasting, staff scheduling, waste reduction, cost management, and beyond are all things AI can assist with in your restaurant.
Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. Likewise, Domino’s app has become a sales powerhouse, accounting for over half of the chain’s revenue. In the fast-paced world of food service, every second counts. Restaurants For U.S.
Restaurants had difficulty hiring and retaining staff, which led to more interest in automating processes. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. ." Workforce : COVID fundamentally changed the labor market.
Monthly Restaurant Trends Review Out of the Box: June 2025 Same-store sales rose 2.0% Only three of the past 22 months have posted stronger sales growth results than June 2025. The weakest regions in sales growth border the southern edge of the country; the strongest? Comp Sales -0.9% Comp Sales -0.9%
Non-alcoholic options can help you reach new customers and increase sales. Stock a range of spirits so all your customers can find a shot to match their price point and taste. This includes cocktails that are mostly pre-prepared and then topped with prosecco or soda water. Fried foods The landscape of fried food offerings is vast.
This calculation involves dividing the cost of food sold by the total food sales and multiplying the result by 100 to get the food cost. Discovering new ways to reduce costs in restaurant management can boost profits. Focusing on making more money is essential to keep your business successful in the long run.
Here are the top four sales KPIs every restaurant should study.) On average, the labor costs of a full-service restaurant should remain within 25% and 35% of total sales. Step 4: Divide the total labor cost with the restaurants total sales (begin with total sales per month), and multiply by 100.
It’s not just about hiring someone who’s good with numbers, but finding a professional who understands the unique financial challenges and complexities of the hospitality industry. Selecting the right accountant for your London-based restaurant can be as critical as choosing the perfect ingredients for your signature dish.
Restaurant profit margin calculator How to lower restaurant costs How to increase restaurant sales Gross and net profit margins for restaurants In restaurants, profit margin is the percentage of revenue left over after expenses and costs are taken out. We all know it. Restaurant profit margins are pretty low.
The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. per sale This table gives a clear view of upfront and recurring costs, helping you plan your budget effectively. With this model, you dont have to pay credit card processing fees out of pocket. Scalability for future growth.
Food/Beverage Sales: What percentage of your revenue should be coming from food and what percentage of sales are from beverages. In such an unpredictable environment, it’s not just beneficial, but crucial for operators to understand the fundamental drivers of their business: the numbers.
A single percentage point difference in food costs or labor can be the difference between profit and loss. Bookkeeping is the often-unsung hero, forming the bedrock of smart financial management. It’s the invisible framework that supports informed decision-making, ensures regulatory compliance, and illuminates the path to sustained growth.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Key data points: The demand for takeout and delivery has slightly outpaced the demand for dining in. Among delivery apps, DoorDash is the clear favorite.
Point-of-Sale (POS) System Integration: Seamless integration of POS data into accounting systems is crucial for real-time sales tracking, accurate revenue recognition, and identifying trends. Grasp why specialized hospitality accountancy is not just an advantage, but a necessity, over general accounting practices.
Top stories of the week Mon, 14 Jul – US drive-thru chain Scooter’s Coffee reportedly exploring US $1bn sale. The Omaha-based roaster and retailer hired advisers to evaluate a potential sale or merger of its roughly 445 outlets across the Midwest, seeking capital for further expansion amid intensifying competition.
The chain will convert 30 Southern California, Dallas, and Houston locations into beverage-focused cafés, serving over 30 drinks, including churro chillers and Refrescos, by trained “Bellristas,” supporting a US $5 billion beverage sales goal. lb over the next 15 months.
Most Restaurants Increased Sales in 2024 Approximately 63 percent of restaurant operators that manage finances said their profits in 2024 increased compared to last year. Most Restaurants Increased Sales in 2024 Approximately 63 percent of restaurant operators that manage finances said their profits in 2024 increased compared to last year.
Specialized accounting services provide valuable insights into food cost analysis, inventory management, and daily sales tracking. Hospitality accountants, offering bookkeeping services specifically for hotels and restaurants, focus on unique aspects such as food cost analysis, daily sales, and inventory management.
APIs, like those opened by Toast, are becoming critical to ensure systems—whether for sales, inventory, or payroll—“talk” to each other, allowing operators to get out on the floor while being accurately informed about their business. Many operators have a wealth of data but aren’t putting it to work.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content