article thumbnail

From acqui-hire to vaporware: The new restaurant tech ABCs

Restaurant Business

They are popping up more often in conversations this year, and they point toward deeper trends in the restaurant tech market. They are popping up more often in conversations this year, and they point toward deeper trends in the restaurant tech market. Starbucks’ deal with Empower Delivery fits the acqui-hire framework.

Hiring 172
article thumbnail

23 Waiter Interview Questions to Hire the Best Staff for Your Restaurant

7 Shifts

Hiring the right wait staff is one of the most critical decisions for any restaurant owner. Providing good customer service alone can boost business by as much as 50% , so hiring an experienced waiter or waitress improves customer satisfaction and loyalty. How do you handle a situation where a customer complains about the wait time?

Hiring 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Training at Scale: How to Grow Restaurant Teams Without Losing Brand Soul

Modern Restaurant Management

Let new hires taste the food, hear the brand story and see a dish prepared the right way. Whether it is a franchise partner opening their fifth location or a general manager introducing new hires, you want the training experience to feel like it belongs to their specific brand environment.

Training 251
article thumbnail

The Complete Guide to Online Ordering Systems for Restaurants

ChowNow

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones.

article thumbnail

How Family-Run Bobe’s Pizza Grew their Five Locations with 7shifts

7 Shifts

But when the Bobes opened their fourth location in 2017, they reached a breaking point. Via an integration with Toast POS, they can pull in real-time sales and labor costs. Using that data, 7shifts automatically forecasts sales and labor projections so managers can schedule the right amount of coverage to hit their labor targets.

article thumbnail

Training Shift Leads To Think Like Operators — Not Just Managers on Duty

Modern Restaurant Management

The other notices that lunch sales are soft and figures out how to bump the average ticket size before the dinner rush. If sales drop off at 8:30 p.m., Ask another to guide a new hire through their first three shifts and provide feedback. You’ve probably seen both in action. Connect it to the bigger picture. Start small.

Training 221
article thumbnail

Save Big: Top Restaurant Tax Deductions & Credits

Harbor Touch

Sales Tax: Stay on Top of Local Rules Every city and state has its own sales tax quirks. Pro Tip: SkyTab can track sales tax by location with its reporting tools. Pro Tip: SkyTab provides sales and wage reports. Work Opportunity Tax Credit: Hire Smart Hiring veterans, ex-felons, or folks from empowerment zones?