Culinary Cues

MARCH 21, 2022

Storerooms and coolers are organized so that containers are all pointed in the same direction with labels facing out, sauté pans at a line cooks station are stacked with the handles facing in the same direction, and a cook’s production list is written either in order of work to be done, or in terms of the amount of time each task requires.

Front of House 353

Front of House Back of House Point of Sale Uniforms 353

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more.

Operations 353

Operations Management Management Mobile Ordering 353

7 Shifts

OCTOBER 12, 2022

Fast casual, cafes, breweries, Percentage of sales. Points based. There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. Find the full guide to restaurant tip outs here. Servers, sometimes other FOH staff. Incentivizes servers.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Culinary Cues

AUGUST 22, 2022

There were eighteen or twenty seats (mostly deuces) and in better weather maybe two more tables on the street or alleyway in front or beside these tastes of a chef. There were eighteen or twenty seats (mostly deuces) and in better weather maybe two more tables on the street or alleyway in front or beside these tastes of a chef.

Seating 442

Seating Front of House Back of House Cash Management 442

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. The results give the green light for certain restaurants to introduce more front-of-house automation.

Front of House 182

Front of House Mobile Ordering Customer Service FOH 182

7 Shifts

JULY 12, 2023

Because at this point my idea was like, oh, okay, Poppy's a brunch restaurant. I have to do one or the other and it doesn't make sense to hire someone at Poppy + Rose when I can do this. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. It served a purpose. I seen the books.

Front of House 370

Front of House Back of House Take-out Book 370

7 Shifts

OCTOBER 26, 2022

Its founder, George Pullman, hired newly liberated Southern black men as porters and servers. When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers.

Presentation 487

Presentation Tip Distribution Restaurant Law Back of House 487

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Making the right restaurant hire is more important than ever. Table of Contents. New Concept or Replicate? Create Consistency with Your Operations.

Management 370

Management Management Document Hiring 370

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. When staff are unhappy, you lose more than just the cost of hiring and training. Use this in combination with your POS sales data to identify your best employees based on stats as well as intuition. People are the heart of the restaurant.

Front of House 382

Front of House Social Media Back of House Sports 382

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 398

Management Management Kitchen Safety Front of House 398

7 Shifts

JANUARY 5, 2022

Restaurants are facing an overdue paradigm shift when it comes to staff hiring, engagement, and retention - with countless restaurants struggling to stay fully-staffed. The term “ restaurant technology " is thrown around a lot, and it's understandable why restaurant owners and employees are skeptical when they hear it. No headaches.

Back of House 368

Back of House Point of Sale Front of House Coaching 368

7 Shifts

AUGUST 5, 2021

After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. Cross-Train Your Employees.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

Modern Restaurant Management

DECEMBER 2, 2022

As a manager, hiring an employee doesn’t mean your job is over. Modern point-of-sale systems will generate analytics on each employee so you can create actionable insights. Installing the right point-of-sale system in your restaurant helps management evaluate staff members performance. Setting Goals.

Management 186

Management Management Point of Sale Front of House 186

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Digital Ordering to Eliminate Friction Points for Cashiers. At full-service restaurants, servers are responsible for crucial tasks.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

Culinary Cues

JANUARY 23, 2021

How you approach profit will determine what your physical plant will look like, the scope of sophistication in your kitchen, who your vendors will be, how many employees you will hire and the depth of their experience, where you advertise and how much you invest in that, your table top appointments, and even your hours of operation.

Point of Sale 450

Point of Sale Front of House Back of House Fine Dining 450

7 Shifts

DECEMBER 27, 2019

Hasty hiring is at the root of the problem. When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. The average restaurant employee, however, change jobs every 56 days ! How does this revolving door affect the restaurant industry? Here’s how.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. Two-thirds of new hires signing up for DailyPay.

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Regarding operations, restaurants tend to utilize sales forecasts to polish their purchasing and ordering processes. Table of Contents. What does it mean?

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 20, 2021

You know the mix of front-of-house and back-of-house roles you require for every shift. Employee shift scheduling for your restaurant can be much more complex than it seems. Not to mention, that's before you send it out to your team (a process unto itself) and have to make those always-present adjustments. Try 7shifts for Free.

Restaurant Law 370

Restaurant Law Point of Sale Back of House Front of House 370

Modern Restaurant Management

MARCH 22, 2023

As if hiring struggles weren’t enough of a problem, retaining employees remains a challenge, with the quit rate in food service at approximately 5.4 – 6.2 IoT is enabling restaurant employees to focus on what matters most, the customer experience, by automating manual back-of-house tasks to free up their time. The solution?

Back of House 177

Back of House Front of House Food Safety Kitchen Safety 177

7 Shifts

FEBRUARY 26, 2021

Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup? Look to your restaurant’s website provider or your point-of-sale vendor first to see if there is an integration.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

AUGUST 7, 2020

While most people would say it’s choosing a concept or picking the perfect location, we argue that it’s hiring the right people. Who you hire to execute your vision can make or break your business. But how can you know if a new hire will be engaged in their role before you hire them? Why do you want to work here?

2020 312

2020 Kitchen Safety FOH BOH 312

Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up! What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 204

Front of House Mobile Ordering Loyalty Program Back of House 204

Modern Restaurant Management

JUNE 2, 2022

They allow businesses to eliminate the up-front costs of developing an in-house application and, at the same time, remove the additional work and time required to hire, train, and manage delivery drivers. As consumers continue to feel a greater sense of normalcy, many pandemic-related concerns have started to subside.

Mobile Ordering 184

Mobile Ordering Front of House Back of House Consumer Goods 184

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022.

2022 185

2022 Hospitality Loyalty Program Point of Sale 185

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Hospitality is greater than the sum of its parts.

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

Open for Business

MARCH 7, 2023

The majority of new hires have worked in the restaurant industry before and likely in the same role. Here are some of the most common ways industry skills are taught today: One-on-one training If you own a small restaurant where people are hired one at a time, one-on-one training will probably make the most sense.

Training 78

Training 2023 Front of House Back of House 78

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

SEPTEMBER 19, 2022

But we're at an inflection point in the restaurant industry. Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Open for Business

SEPTEMBER 27, 2022

This blueprint functions as a map of the entire restaurant space, both back of house and front of house. DIY or hire a pro? Back of house. Front of house. DIY or hire a pro? Given the importance of a floor plan, it’s reasonable to hire an expert if budget allows. Back of house.

Front of House 78

Front of House Back of House Fine Dining Kitchen Safety 78

SpotOn

MARCH 20, 2024

He knew these types of businesses didn’t want to waste time listening to another sales pitch. Why would 850 Degrees ever need another point-of-sale?” It didn’t take long for 850 Degrees to see how their point-of-sale system only maintained the bare minimum.

Point of Sale 52

Point of Sale Fine Dining Front of House Social Media 52

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. When the pandemic hit, many restaurants focused on expenses. Menus were trimmed to a fraction of original size.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

7 Shifts

NOVEMBER 17, 2020

more sales than their less enthusiastic colleagues? While some job performance metrics, like sales, are simple to measure, others, like engagement, are less quantifiable. Sales: If the employee works a front-of-house role, review their upselling efforts in your POS. What is a restaurant employee evaluation form?

Point of Sale 370

Point of Sale Download Communication Reference 370