Modern Restaurant Management

SEPTEMBER 7, 2021

Every restaurant owner, operator, and manager are currently asking themselves: how do I hire restaurant employees in today’s labor market? It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape.

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Hiring Front of House Recruiting Back of House 520

Modern Restaurant Management

NOVEMBER 22, 2022

Managers and owners must develop strategic hiring plans through the end of 2022 and into 2023 to protect staff from long hours and burnout. However, limited budgets and resources necessitate thoughtful hiring decisions in order to reduce wasted time and costs on advertising positions or training new hires. How to avoid.

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Hiring Recruiting Employee Relations Mobile Ordering 514

Modern Restaurant Management

NOVEMBER 9, 2022

Hiring remains a significant challenge for the restaurant industry. According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. Hiring is difficult enough.

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Hiring Recruiting Website Management Social Media 506

Modern Restaurant Management

AUGUST 8, 2023

Below is an excerpt of " How to Hire: The Essential Guide to Recruit & Retain the Right People " by Clint Smith, Founder and CEO of CareerPlug. He wrote the book to give owners and operators a playbook to achieve hiring success. The #1 recruiting strategy is retention.

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Embrace the Suck

JANUARY 20, 2021

Many operators are struggling to find any staff! The new hires stay for a few weeks but end up leaving, and the cycle of anxiety begins again. With that mission in mind, below you’ll find the four-step recruiting plan you need to build a high-performance team and succeed in 2020. Step 2: Be Actively Recruiting.

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Recruiting Coaching Hiring Take-out 384

Modern Restaurant Management

JUNE 22, 2022

Hiring teams are facing a specific challenge this summer–quickly hiring the top seasonal talent before someone else does. Below are four tips to add to your seasonal hiring toolkit. ” Hire Faster. But how do you actually hire faster? Make Sure You’re Engaging on a Phone Screen.

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Hiring Travel 2022 Recruiting 520

Modern Restaurant Management

MAY 11, 2021

For example, IHOP is planning to hire 10,000 new workers in the coming months to prepare for, “…a restaurant renaissance on the horizon.” If restaurants want to stand out in the competition for talent, they must adapt their hourly hiring practices. The Problem with Hourly Hiring. Provide Mobile Access.

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Modern Restaurant Management

FEBRUARY 1, 2023

But in a difficult hiring environment, how do you build a great reputation without jeopardizing your bottom line? And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. According to CareerPlug , “ 81 percent of restaurant operators say they are short at least one position.

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Modern Restaurant Management

JULY 12, 2021

Each day, I read news stories about the restaurant industry hiring crisis, with talent demanding higher wages, and many offering competitive signing bonuses in order to attract employees. Across my restaurants, we had to come up with new strategies to recruit and retain employees.

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Modern Restaurant Management

JUNE 6, 2025

Rather than just another hiring season, or a lull, labor-intensive industries such as restaurants face a permanent labor shortage. However, by spearheading innovative programs to retain some of the experienced workers retiring from the labor pool they can improve the training, recruitment, and retention of young workers.

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7 Shifts

OCTOBER 28, 2021

Not surprising, as it has been reported on consistently, recruiting employees is the top concern for restaurants in fall of 2021, after Coronavirus shook up our economies and our definitions of success. Recruiting employees was the top concern in 2019 , before the COVID-19 pandemic rocked the restaurant world. Surprising? Make It Fast.

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Recruiting Technology Hiring Consumer Goods 370

Modern Restaurant Management

NOVEMBER 2, 2022

A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. As the hospitality industry gears up for the influx of holiday diners, making the right hires becomes especially crucial in maintaining a high quality of service.

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ChowNow

MARCH 14, 2025

In this guide, youre going to learn: The key components of effective restaurant operations management Common challenges restaurant owners face (and how to solve them) Best practices to run a more efficient and profitable restaurant Lets explore what it takes to manage restaurant operations like a pro.

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Operations Management Management Front of House 195

Modern Restaurant Management

MARCH 11, 2025

. – Noah Glass, Founder & CEO of Olo The pandemic was a transformative period for the restaurant industry, leading to significant changes in how both restaurants and consumers operate. Technology continues to transform restaurant operations. The workforce also experienced a major reset.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

MAY 31, 2024

In today's bustling restaurant industry, where every detail matters, technology has become an indispensable tool – especially in hiring and staffing. Artificial Intelligence (AI) has transformed the recruitment process, offering a new level of efficiency and automation.

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Modern Restaurant Management

JULY 22, 2022

Right now, the restaurant industry has experienced rapid employee turnover and staffing shortages, which is impacting how recruiters are bringing on new talent for food service roles. Recruiters today must stay nimble in their communication approach with candidates to remain competitive in attracting top talent. Intelligent Messaging.

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Technology Recruiting Email Marketing Hiring 450

Modern Restaurant Management

FEBRUARY 9, 2021

As we continue to move past the fallout from the pandemic there will be a growing reliance on technology within every aspect of the operation and companies can be ready to take advantage, but they must start now or be left behind.

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Modern Restaurant Management

APRIL 29, 2021

However, operators are having to resort to short and long-term fixes to address the fact that they cannot find team members.” Some operators are willing to have you work today, get paid tomorrow in order to get people in place to handle their minimum requirements. Two-thirds of new hires signing up for DailyPay.

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Modern Restaurant Management

NOVEMBER 26, 2019

In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them. You never know, they may be interested and were just unaware that you were hiring. Streamline Your Hiring Process. Prepare to Pay Higher Wages. Hang in there!

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Hiring Recruiting Restaurant Law Customer Experience 472

Modern Restaurant Management

SEPTEMBER 2, 2021

And businesses everywhere, particularly those that depend on lower-paying positions with long hours to operate, are feeling the squeeze. Looking for answers, I polled my team of professional recruiting partners for these industries. My advice to beleaguered hiring managers is to consider the following points.

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Recruiting Employee Relations Hiring Travel 493

Modern Restaurant Management

MAY 27, 2024

Summer is prime hiring time for restaurants. What can restaurant operators do to attract and retain talent for the busy season ahead? Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring and retention.

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Recruiting Front of House Back of House Hiring 474

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5 In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives.

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Ordering Recruiting Food Order Employee Relations 592

7 Shifts

NOVEMBER 25, 2024

As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy. Many restaurant operators juggle multiple locations, and adding managers adds another link in the chain of command to manage. This leads to the abnormally high turnover rate most operators experience today.

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Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Hire the Right People.

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Cash Management Social Media Seasonal Menu Food Truck 576

7 Shifts

MAY 31, 2021

That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. But the term itself is broad enough to impose a simple yet essential question: what exactly is the concept of restaurant operations? Areas of Operation.

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Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

OCTOBER 4, 2023

Hiring top talent can be a daunting task for any organization. However, for restaurants dealing with high-volume recruitment needs, the challenge is even greater. Tight timelines : First, hiring teams often encounter tight timelines when managing high-volume recruitment.

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Recruiting Hiring Employee Relations Technology 221

Modern Restaurant Management

NOVEMBER 16, 2022

And they are hiring staff they should not, assuming any warm body is better than no bodies. During this hiring frenzy, restaurants need to consider: Temporary sign-on or retention bonuses, and temporary pay raises, to better compete. These should be offered to new hires, but also to your existing workers. Bring them back.

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Retail Hiring Recruiting Insurance 558

Modern Restaurant Management

JULY 19, 2021

An outsourcing strategy can help restaurants meet this ongoing labor challenge in what could be a new model for restaurants to consider, helping them operate more efficiently in the long term. First, the amount of time managers spend recruiting can have a distracting domino effect on food service operations.

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Guest Recovery Recruiting Front of House Customer Service 508

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. However, many have since discovered that digitizing their workforce operations empowers employees. Embracing Digital Transformation.

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Cash Management Employee Relations Recruiting Healthcare 531

Modern Restaurant Management

MARCH 1, 2022

The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. And according to Technomic, Inc.,

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Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

OCTOBER 28, 2020

As business owners begin the process of hiring (or, in some cases, re-hiring) employees for their restaurants, bars, hotels, resorts and food services companies, here are five things to focus on: All Hands on Deck. Be creative when it comes to how to recruit, hire and retain employees. Leave it to the Professionals.

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Modern Restaurant Management

JUNE 3, 2022

Put your marketing skills to work to recruit new talent and fill open job positions at your quick-service restaurant. While government assistance programs and widening the talent pool are one way to conquer the issue, restaurant operators can implement new strategies to help ease the labor shortage by using marketing tactics.

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Modern Restaurant Management

DECEMBER 30, 2022

Between supply chain issues, staffing challenges and increasing operation costs, restaurants have had to re-examine roles and responsibilities for employees and lean into technology to increase operational efficiency. Front-of-house staff can be hard to recruit, are less tenured, and have high turnover.

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Technology Front of House 2023 Cash Management 520

Modern Restaurant Management

AUGUST 4, 2020

With restaurants opening back up, hiring managers will need to find applicants to quickly fill positions. Instead of not having enough talent, hiring managers will now need to sift through hundreds if not thousands of job applicants quickly and efficiently to get their businesses back up and running.

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Hiring Customer Experience Recruiting Management 508

Culinary Cues

FEBRUARY 5, 2025

Jobs are posted, a few apply, many of the applicants dont show for an interview and others after being hired never return after the first week (or sometimes the first day). Restaurants would typically rely on high school and college students during the summer months to fill positions during peak season now that is a challenge.

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7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. Both restaurant owners and workers want to contribute to the restaurant's operations faster. Focused training also speeds up the onboarding process.

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Modern Restaurant Management

AUGUST 15, 2024

These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. Train Employees Training increases service speed and instills multitasking skills in employees, maximizing productivity without needing to hire additional staff. percent compared to other industries’ rate of 4.9

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Loyalty Program Hiring Point of Sale Recruiting 448