Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. " Remarkable Resiliency. foodservice industry.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 43 percent plan to add an outdoor on-site dining space. "What There was a subsequent recovery of +10 percent in the week to January 1 vs December 25.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

7 Shifts

APRIL 23, 2021

Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. Do you need a host to seat guests or someone to hello pack up delivery orders?

Hiring 370

Hiring Front of House Back of House Food Safety 370

Cheetah

APRIL 26, 2021

In fact, the industry is set on a quick recovery. In this model, the food gets pre-ordered and picked up to be eaten outdoors, from a convenient place such as a socially distant event, a small private gathering, parked at drive-in movie theaters, or simply show up in a suburban neighborhood. but not wholly demolished during 2020.

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Modern Restaurant Management

JULY 14, 2020

With a QR code, guests can easily scan the code safely from their own device and join the waitlist through DineTime. QSR Automations CEO Lee Leet said, “As the restaurant industry continues recovery efforts from the pandemic, we’re going to see more and more social distancing measures required. ” Resetting America.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Gourmet Marketing

AUGUST 21, 2020

Hotel recovery is entirely dependent on consumers’ behavior and trust and confidence in your establishment. In addition, during breakout sessions, this would be a great time to utilize other areas of the hotel, such as the lobby or outdoor space. Virtually lead your guests through the space. Food & Beverage.

Hotels 41

Hotels Events Guest Recovery Travel 41

Modern Restaurant Management

JULY 30, 2021

“We could not have done this without collaboration with outside brands who have helped to bring the Flavor of New York to more guests through Nathan’s Famous, Wings of New York and Arthur Treacher’s. Both indoor and outdoor seating is available. This is the brand’s first location in Utah.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

AUGUST 17, 2020

Since the week ending June 28 the industry’s recovery remains stagnant. Guest Trend Insights from Black Box Guest Intelligence™ Restaurant Staff Key to Retaining Guests by Maintaining a Clean & Safe Environment. Read more in the latest Restaurant Guest SatisfactionSnapshot. See details here.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

SEPTEMBER 3, 2020

Adapting Your Footprint for Outdoor Seating. In areas of the country, such as Miami-Dade County, Florida, where our firm is located, restaurants have been able to reopen – if they have outdoor seating that meets social distance requirements. However, this process is rarely cut-and-dry, even under the most normal of circumstances.

Fine Dining 201

Fine Dining Restaurant Law Food Truck Outdoor 201

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Restaurant Recovery Stats. Companies are focusing on ways to guarantee the safety of their employees and guests.

2020 128

2020 Guest Recovery Online Ordering Point of Sale 128

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. The importance of making guests feel comfortable. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

MARCH 19, 2021

Six igloos for outdoor dining or 27 propane heaters or 183 tanks of propane to keep guests warm. Americans know that third-parties stand in the way of restaurant recovery, and, while 4 in 10 Americans (37 percent) say they want to do all they can to directly support restaurants, they know more is needed. hour in NY).

2021 136

2021 Point of Sale Fast Casual Delivery 136

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. As events of all kinds are being planned, the survey data revealed that consumers are looking to make up for lost time, especially while the weather is warmer and outdoor space is available.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

AUGUST 3, 2020

The two biggest challenges noted were “declining local consumer demand” and “limited dine-in capacity,” closely followed by “keeping staff and guests from contracting COVID-19.” 39 percent expect outdoor seating. ” The pace of recovery for Yum! Their recovery pace is only quickening.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Just over one in five (21 percent) want restaurants to perform on-site health screenings.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

DECEMBER 4, 2020

” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. Theme parks and other outdoor entertainments. “Subscriptions represent a novel form of recurring revenue that gives guests a reason to come back for repeat visits, much like a gift card.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

FEBRUARY 28, 2020

The indoor-outdoor, three-level floating vessel will feature year-round public and private events, as well as annual membership options. Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

Modern Restaurant Management

DECEMBER 31, 2020

Hot Cocktails will make a comeback this year as many people will continue to gather and drink outdoors and as restaurants and bars have built up outdoor dining spaces. Added benefit: plant-based menu items often have lower food costs, allowing for increased profit margins or lower price points for your guests.

2021 203

2021 Hotels Airlines Guest Recovery 203

Modern Restaurant Management

JULY 1, 2020

Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1. Diminishing Customer Satisfaction With Restaurants May Hamper Recovery Efforts. says it is clear that the restaurant industry is well on its way to recovery.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

JANUARY 15, 2021

37 percent of restaurants report outdoor dining as their biggest revenue driver during COVID-19. The sit-down restaurant recovery will hinge on the country’s continued handling of the pandemic and subsequent economic recovery. “Guests appear to have opted for either QSRs or Fine Dining over FSRs in 2020.

2021 169

2021 Fast Casual Fine Dining Point of Sale 169

Black Box Intelligence

JUNE 24, 2021

Despite high unemployment, many businesses are having trouble filling open positions, forcing restaurant owners to balance the recovery with labor challenges. Savvy restaurants will leverage consumer intelligence and guest intelligence to understand customer spending habits and satisfaction levels. Are restaurants opening back up?

2021 57

2021 Guest Recovery Consumer Goods Back of House 57

Restaurant365

APRIL 16, 2021

After many months of on-again, off-again indoor dining restrictions, outdoor dining capacity limits, and relying on delivery/take out only, a brighter future is on the horizon. New specials or promos can be an exciting way to welcome guests back to your restaurant. It’s time to focus on getting back to pre-COVID profit margins.

Loyalty Program 88

Loyalty Program Point of Sale Guest Recovery Seasonal Menu 88

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

SEPTEMBER 23, 2020

OpenTable will recommend which actions restaurants can take like running a marketing campaign or managing guest reviews to help them grow their business. PE coatings, along with any remaining liquid and food left behind from use, have historically left single-use paper cups out of the recovery and recycling process.

Serving 207

Serving White Paper Food Recycling 207

EATER

JANUARY 18, 2022

But then the noises of dining returned, along with brand-new sounds: Home bakers zipped by delivering bite-sized Nyonya kueh, private chefs warmly greeted guests for home-cooked meals, and proud locals paraded culinary tours through plates of nasi lemak and char kuey teow. Stephanie Gravalese. The 31 Essential Berkshires Restaurants.

2022 106

2022 Fine Dining Tourism Food Truck 106

Modern Restaurant Management

MAY 5, 2021

Matthew Crompton, CGA’s Client Solutions Director, Americas said: “Recovery is well and truly here, and for many states sales may be close to returning to normal levels. “Let us assume that operators were able to better meet the needs of those 30 percent of guests who are under-whelmed by the beverage program.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

JULY 1, 2021

the most advanced digital guest experience platform , today published the latest report in its ongoing series “Delivering on Restaurant Rewards,” a PYMNTS and Paytronix collaboration, which finds that 47 percent of restaurant customers use at least one loyalty program. Paytronix Systems, Inc., Trending Things for 2021.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Restaurant Adaptation.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

EATER

JUNE 25, 2020

Hell’s Backbone was closed that weekend as the team worked on kitchen renovations and a patio to allow for more outdoor dining. We love our guests,” Spalding says, “but it feels weird to be kind of scared of them.”. “We We love our guests,” Spalding says, “but it feels weird to be kind of scared of them.”. “We

Travel 104

Travel Guest Recovery Back of House Outdoor 104

Modern Restaurant Management

JUNE 1, 2020

However, growth in average spending per guest remains negative for full-service restaurants. According to Guest Trends Insights: Guest sentiment for “off-premise” restaurant offerings improved in March as restaurants began shifting their efforts toward improving to-go and delivery operations.

2020 129

2020 Food Safety Online Ordering Guest Recovery 129