7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. Focused training also speeds up the onboarding process.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

ChowNow

JUNE 6, 2025

Mentioning your location, menu items, and your cuisine types gives search engines the signals they need to understand your restaurant’s offer and put it in front of hungry people looking for what you serve. A well-written restaurant About Us page builds trust, sparks curiosity, and even helps you show up higher in search results.

Social Media 195

Social Media Fine Dining Front of House Customer Experience 195

Modern Restaurant Management

JUNE 27, 2025

percent menu-price inflation rate. With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Culinary Cues

DECEMBER 28, 2021

You and your team are able to take raw materials, apply well-designed cooking methods, season using time-tested palates, and plate the finished product with the vision of an artist creating a delicious, aromatic, visually pleasing dish. It was that first time in the lead position – the commander of the kitchen brigade. This is magical.

Kitchen Safety 474

Kitchen Safety Front of House Fine Dining Back of House 474

7 Shifts

SEPTEMBER 1, 2022

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. How to stop 86ing menu items. Table of Contents.

Definition 360

Definition BOH FOH Front of House 360

Modern Restaurant Management

MAY 12, 2022

But the lingering effects of the pandemic continue to make this a challenging time for our industry as ongoing staffing issues and supply chain disruptions, in many cases, lead to reduced menus and shorter hours of operation. Identify the Winner on Your Menu. Is it a signature dish, a dry rub or a certain seasoning?

Retail 450

Retail Certification Seasonal Menu Insurance 450

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

DECEMBER 16, 2021

We also anticipate restaurants will be more cautionary when it comes to menu offerings. With current supply chain issues and these brands already operating under thin margins, we expect operators to be strategic when it comes to menu sizes, limited offerings and daypart offerings to limit waste, cut costs, and maximize profitability.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

7 Shifts

JANUARY 31, 2024

One other way you may need to manage inventory is with menu planning. Some restaurant managers work directly with the chef to plan menu item selection or daily specials. Managing a restaurant is a delicate routine—if we can even call it a routine. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 397

Management Management Kitchen Safety Front of House 397

EATER

DECEMBER 21, 2022

Mistry and the series’ two other chefs — Jenny Dorsey and Shenarri Freeman — were asked to create a pairing menu for two weekends, a cheese pairing, and a one-night chef’s table dinner, by working with the staff at J Vineyards to execute their food and choose wines. Dola Sun /Eater. They also risk treating representation as an endpoint.

Fine Dining 355

Fine Dining Vineyard Front of House Brewery 355

Culinary Cues

MAY 15, 2021

Our business model requires too much labor: At the same time as we step back it becomes vividly apparent that our method of operation and the menus that we provide require too many hands. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone. What if……happens?

Customer Experience 449

Customer Experience Cash Management Customer Service Front of House 449

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

DECEMBER 28, 2023

As travel season approaches, we anticipate seeing more people lean into making their vacation destinations feel more like home, with an increase in activities like cooking while traveling! Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024.

2024 474

2024 2023 Food Order 2013 474

Perfect Daily Grind

JUNE 13, 2025

The chain will slash prices by around 5 yuan on frappuccinos, tea lattes, and other selected menu options as consumers become more price-conscious. Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the week. This set the precedent for future astonishing auction prices, which have since surpassed US $10,000/kg.

2025 148

2025 Point of Sale Café 2024 148

SpotOn

APRIL 1, 2025

Having managed a restaurant with an extremely popular patio and brunch menu, I know this firsthand. Put planters or large pots with seasonal flowers on your patio. Menu item information Most servers should know the flavors of your menu items and what pairs well together. Patios can be quite lucrative.

Seating 98

Seating Outdoor POS Seasonal Menu 98

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. A full 55% of consumers consider takeout and delivery essential to their restaurant experience.

Management 367

Management Management Operations Mobile Ordering 367

EATER

JULY 21, 2022

Menus represent the changing values of the restaurant industry. It’s a familiar scene: After sitting down at a table, the waiter brings you a sheet of fancy paper with the day’s menu printed in pretty fonts. There are around a dozen dishes, which can be ordered as a tasting menu or a la carte. “We

Menu 261

Menu White Paper Dietary Restrictions Seasonal Menu 261

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. A full 55% of consumers consider takeout and delivery essential to their restaurant experience.

Management 352

Management Management Operations Mobile Ordering 352

EATER

AUGUST 18, 2022

But, as popular as Cherry Garcia and Chunky Monkey may be from Spain to Malaysia, they aren’t the frozen treats that green-blooded Vermonters crave during the state’s brief summer season. Vermonters adjust their routines to include frequent visits to ice cream shops, lining up in front of takeout windows.

Front of House 261

Front of House Seasonal Menu Sourcing Agriculture 261

7 Shifts

MAY 31, 2021

By relying on historical sales data, you can get a better grasp on how many of which menu items might be sold in a given day, month, holiday, or season. Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order.

Operations 363

Operations Inventory Hiring Customer Service 363

EATER

NOVEMBER 23, 2021

The capital, Boise, has led the boom (with a surge in housing prices to match), as remote workers migrated east from the Bay Area and the Pacific Northwest in search of more space, cheaper rent, and a quieter lifestyle. New residents brought infusions of cash and interest, but they’re building on the area’s endearing underlying character.

Vineyard 284

Vineyard Hotels Back of House Front of House 284

Modern Restaurant Management

FEBRUARY 21, 2020

Sushi Maki has been on a roll, spreading the joy of what great sushi should be – delicious, responsibly-sourced and full of tasty combinations – to guests throughout South Florida for 20 years. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Sushi Maki Ocean Tempura.

Brewery 348

Brewery Design Food Supply Equipment 348

EATER

FEBRUARY 1, 2022

Any sunlight that hits the front of the cramped building is choked out before making its way through a tiny window that looks out onto the street. The menu at HAGS will accommodate any number of substitutions and dietary restrictions. For most of the years Chang occupied 163 First Avenue, it was nearly impossible to get into.

Fine Dining 246

Fine Dining Front of House Dietary Restrictions Back of House 246

Lavu

JUNE 26, 2025

Whether you’re a seasoned operator or just getting started, understanding the numbers behind your business can mean the difference between breaking even and breaking records. You may feel that they are pulling you away from where the real action is, out front and in the kitchen. Why should you be concerned about accounting then?

2025 113

2025 Cash Management Point of Sale POS 113

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

JANUARY 17, 2020

Ingredients are clean and sourced from local vendors whenever possible, and the menu is designed to support vegan, gluten-free, and Halal diets in an effort to accommodate all guests, no matter their dietary preferences. Curry Up Now attracted a new investment from seed-stage venture capital firm Liquid 2 Ventures (L2V). Select U.S.

Franchise 340

Franchise Franchising 2020 Fast Casual 340

Restaurant Clicks

NOVEMBER 22, 2021

AlMar Cecconi’s Atrium Dumbo Westville Dumbo Seamore’s Dumbo Celestine Jacob’s Pickles Superfine Thai sidewalk dumboLUV Bread & Spread Front Street Pizza Bklyn Wild Sugarcane Time Out Market New York Em Vietnamese Bistro The Migrant Kitchen Juliana’s Gran Eléctrica The River Café Almondine Bakery Smile To Go Vinegar Hill House.

Front of House 128

Front of House Seasonal Menu Online Ordering Café 128

Restaurant Clicks

NOVEMBER 13, 2021

Vinegar Hill House Superfine The Atrium Almondine Bakery AlMar Grimaldi’s Pizzeria Bread & Spread Westville Dumbo The River Cafe Celestine Gran Electrica. Vinegar Hill House. View this post on Instagram A post shared by Vinegar Hill House (@vinegarhillhouse). Most restaurants in this area cater to dinners or lunch.

Front of House 133

Front of House Café Online Ordering Reservations 133

Sante

JANUARY 27, 2020

" Mama Lion's strategy is to remain relevant to a menu that excites guests. Being curated by a renowned chef is valuable, but more importantly, it is the creativity that Chef Zarate brings to the menu. The creation of a destination. Emiliano De Laurentiis. It was a hot location! Kim handles it by first hiring well.

Front of House 130

Front of House Seasonal Menu Influencer Hiring 130

7 Shifts

JANUARY 31, 2024

One other way you may need to manage inventory is with menu planning. Some restaurant managers work directly with the chef to plan menu item selection or daily specials. Managing a restaurant is a delicate routine—if we can even call it a routine. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 195

Management Management Kitchen Safety Front of House 195

Restaurant Clicks

DECEMBER 10, 2021

The multi-course menu at al di la Trattoria changes seasonally and uses locally and responsibly sourced ingredients. Comprised of shareable antipasti salads, decadent primi plates of house-made pasta, and meat and seafood-centric segundi, the selection of dishes will delight your taste buds. al di la Trattoria.

Online Ordering 140

Online Ordering Front of House Seasonal Menu Café 140

Lavu

MAY 23, 2025

Disconnected Systems : Managing multiple order sources without integration causes confusion. Outdated menu items or pricing , causing confusion and delays. Additionally, 86% of restaurant operators report inconsistencies between their POS systems and online menus. EMV chip transactions take about 45 seconds to process.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Restaurant Clicks

DECEMBER 19, 2021

From delicious Bourbon bars to mouth-watering steak houses, private dining and restaurant dining, in general, have expanded in Louisville over the last ten years. A bustling city with a strong baseball culture, this unassuming Southern town just so happens to also have a vibrant food culture. Proof On Main. Buck’s Restaurant.

Dine-in 135

Dine-in Front of House Back of House Website Management 135