7 Shifts

SEPTEMBER 1, 2022

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Food runners fluctuate between the front and back of the house, and are likely to be the messenger that communicates what is 86'd from BOH to FOH. Table of Contents.

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 million out of work, it was nothing short of devastating. Through it all, we emerge from the year as an industry in evolution—and our restaurants need to evolve with it.

2021 370

2021 Front of House Social Media Back of House 370

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. If your restaurant is a number one hit in your area, it may serve you well to open up the exact same concept elsewhere. Table of Contents.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. Who makes the magic happen?

Food 188

Food Food Safety Front of House Fast Casual 188

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. What is Restaurant Table Turnover Rate? The ideal turnover rate changes based on type of restaurant.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Sante

DECEMBER 8, 2020

Use a cutting-edge POS and payments system that frequently releases new features and updates old ones. Use a cutting-edge POS and payments system that frequently releases new features and updates old ones. Kaitlin Keefer, Editor/Square. The success of your restaurant can be made or broken based on how well your kitchen runs.

Front of House 130

Front of House Operations Back of House POS 130

Modern Restaurant Management

JANUARY 8, 2021

While restaurant owners can put six feet between tables, limit dining room capacity or close indoor dining completely, it’s much harder to create a safe environment in the back of the house. That means your back-of-house employees will need every advantage they can find. Keep Masks On, But Get In Sync.

Technology 144

Technology Front of House Kitchen Safety Back of House 144

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management.

Technology 179

Technology Dietary Restrictions Mobile Ordering Point of Sale 179

QSR Automations

APRIL 17, 2024

In today’s dining landscape, it’s not just about serving great food; it’s about creating memorable experiences for guests. With its seamless integration with the restaurant’s POS system, ConnectSmart® Kitchen eliminates the hassle of paper tickets and minimizes the risk of errors.

Technology 52

Technology Front of House Back of House Social Media 52

7 Shifts

JANUARY 7, 2020

What is the key to success in the restaurant industry? While a delicious menu and an inviting ambiance are critical components of a restaurant’s success, staff are the lifeblood of a restaurant. The people you hire to run your restaurant can make or break the business. Why Care About Employee Engagement? First things first: what is it?

Employee Relations 349

Employee Relations FOH BOH Certification 349

SpotOn

MARCH 8, 2024

That brick-and-mortar location in Marin County turns 12 this year, and with the help of their SpotOn Restaurant POS, Veronica hopes to expand to new locations soon. But the kitchen has enchanted Dayana for years, with her mom's relentless work ethic and dedication to her craft serving as a catalyst for Dayana's dreams.

Front of House 111

Front of House 2005 2012 Influencer 111

Open for Business

SEPTEMBER 27, 2022

This blueprint functions as a map of the entire restaurant space, both back of house and front of house. Back of house. Front of house. POS stations. This includes guests and employees, front of house and back of house. Back of house. Quick links. DIY or hire a pro?

Front of House 78

Front of House Back of House Fine Dining Kitchen Safety 78

Apicbase

MARCH 3, 2023

POS integration is essential. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.

Point of Sale 52

Point of Sale POS Management Management 52

Modern Restaurant Management

SEPTEMBER 13, 2023

The importance of (and need for) managers’ frontline leadership spans both back-of-house and front-of-house, extending from the kitchen when cooks need help to the dining room handling guests’ needs. So, what did we find? A desire for better pay is the No.

Management 187

Management Management Coaching Front of House 187

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 209

Front of House Mobile Ordering Loyalty Program Back of House 209

Deliverect

OCTOBER 2, 2019

When you’re running a restaurant, choosing a point-of-sale (POS) system can make or break the business. Deliverect works together with a number of POS systems - and we’re always working on adding more. Deliverect works together with a number of POS systems - and we’re always working on adding more. Lightspeed (for restaurants).

POS 60

POS Delivery Cash Management Point of Sale 60

Modern Restaurant Management

OCTOBER 27, 2022

Whether it's personalizing the drive-through experience or reliably managing store hours, a strong network can power the restaurant management tools and apps that QSRs need to streamline front- and back-of-house operations, enhance dining experiences, and keep guests happy. Easing Customer and Employee Friction.

Mobile Ordering 195

Mobile Ordering Online Ordering Front of House Fine Dining 195

Sling

MAY 13, 2023

Table of contents Management restaurant positions Back-of-house restaurant positions Front-of-house restaurant positions Management restaurant positions 1) Owner The owner is at the top of the restaurant positions hierarchy.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. This guide will cover some of the most popular methods for restaurant tip payouts, and offer some pros and cons for each so that you can decide what will work best for your establishment.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Focus POS

AUGUST 7, 2020

A ghost kitchen doesn’t serve customers in-person. You aren’t serving customers on-premises, so there is no need for any of the basics, like tables and chairs. Since there is no front-of-house, you needn’t worry about staffing any front-of-house employees, either. . Here are some of the benefits: .

2020 167

2020 Front of House Kitchen Safety Back of House 167

7 Shifts

DECEMBER 18, 2019

Hootsuite’s top three benefits of implementing a UGC strategy include: Promoting authenticity; Building trust; and Driving purchasing decisions Put UGC to work for your restaurant by inviting diners to post a photo of their lunch on social media (tagging your business, of course) for a chance to win a meal on the house. is a common one.)

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. As one of 7shifts’ most tech-savvy restaurant clients, the founders of The Snug always have their fingers on the pulse of the restaurant industry.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

NOVEMBER 19, 2019

Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. This indicated a clear trend that a “restaurant” does not need to necessarily comprise of both front of house and back of house components.

Delivery 144

Delivery Front of House Back of House Mobile Ordering 144

Restaurant365

OCTOBER 15, 2021

Your labor cost is one of the highest expenses for your restaurant, typically taking up to 25-35% of revenue. Many factors can increase restaurant labor costs: inefficient schedules, overtime hours, or even rising wages. Store-level restaurant managers should be aware of labor cost challenges, as well as the tools that can add efficiencies.

Management 148

Management Management Point of Sale Employee Relations 148

Focus POS

OCTOBER 2, 2019

Now that restaurants have been adding more channels with online ordering and mobile POS, kiosks can be a powerful asset to help capitalize on an omnichannel approach. You can use them to supplement front-of-house staff during busy times, or use them as the primary way to take orders and redirect your labor to other areas.

Ordering 79

Ordering Front of House Airlines Mobile Ordering 79

7 Shifts

FEBRUARY 26, 2021

Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup? If you weren’t thinking that much about online ordering before, you definitely are now.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Ken Burgin

JULY 26, 2022

Kitchen – Back of House. Front of House. Empty venue Room with customers enjoying themselves Staff serving customers Busy activity, atmosphere & efficiency. Empty venue Room with customers enjoying themselves Staff serving customers Busy activity, atmosphere & efficiency.

Front of House 78

Front of House Back of House Customer Service Beverage 78

Open for Business

OCTOBER 20, 2023

Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Are you targeting families, young professionals, or a little bit of everything? Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style.

License 78

License Email Marketing Seasonal Menu Front of House 78

Restaurant365

APRIL 19, 2022

This includes your fully burdened labor restaurant cost (wages, payroll taxes, and benefits for that time period) divided by your revenue (the sales before taxes or other deductions) pulled from your point of sale (POS) system. With information from your POS system, you can track time for staff alongside sales reports.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Lavu

MARCH 13, 2020

Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. For all restaurants, having a mobile POS takes the pressure off your staff.

FOH 78

FOH Mobile Ordering BOH Front of House 78

The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. POS Integration . When your POS is optimized for your business needs, you’ll be able to improve revenue, by strategically positioning upsells, without sacrificing efficiency.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Restaurant owners and operators wear a lot of hats. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. How did you get the idea to contribute your food to hospitals?

Social Media 188

Social Media Front of House Fast Casual Back of House 188

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 214

2024 Loyalty Program Cash Management Customer Experience 214

7 Shifts

NOVEMBER 17, 2020

Additionally, restaurant employee evaluation forms serve as written records of staff performance. Sales: If the employee works a front-of-house role, review their upselling efforts in your POS. Because you were invested in your work, you probably enjoyed showing up and were willing to go above and beyond the call of duty.

Point of Sale 370

Point of Sale Download Communication Reference 370