Modern Restaurant Management

DECEMBER 30, 2022

Between supply chain issues, staffing challenges and increasing operation costs, restaurants have had to re-examine roles and responsibilities for employees and lean into technology to increase operational efficiency. Automating the Front of House. Redefining the Role of the Manager.

Technology 520

Technology Front of House 2023 Cash Management 520

Culinary Cues

MAY 12, 2025

Guests spending hundreds of dollars for a memorable meal and making reservations months in advance just to garner a seat. A growing number of chefs are shifting their attention to independent operations that focus on foods with wider appeal that need a commitment to excellence. Ahbut there are signs of change.

Fine Dining 352

Fine Dining Seasonal Menu Front of House White Paper 352

ChowNow

FEBRUARY 12, 2025

Whether youre an independent operator or part of a small chain, visibility is everything. Now, lets start with the first step every restaurant operator should take when launching a marketing campaignknowing their market inside and out. Thats why a strong marketing strategy is the key to staying ahead.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

AUGUST 26, 2021

Restaurants across the country are returning to pre-pandemic operations. However, requiring proof of vaccine forces front-of-house staff to act as enforcers, with some Bay Area restaurants reporting angry customers. Today, it’s a go-to for restaurants operating during the pandemic. A New Way for QR Codes to Help.

Technology 568

Technology Ordering Front of House Customer Experience 568

Modern Restaurant Management

DECEMBER 31, 2024

From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The blueprint provides operators with a how-to for putting key COVID-19 guidelines into practice as they plan reopening efforts. restaurant operations. Click here to view the application and instructions. US Foods Holding Corp.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. 34 percent of respondents saying they plan to prepare more meals at home. "It's

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

DECEMBER 23, 2020

Some trending concepts over the past several years have included more open seating, high ceilings, and exposed structure concepts. One of EMPAD’s local clients is restaurant owner/operator, Chef Chris Ponte. One of EMPAD’s local clients is restaurant owner/operator, Chef Chris Ponte.

Design 539

Design 2021 Outdoor Brewery 539

Modern Restaurant Management

JUNE 27, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. At the same time, U.S. chain sales grew just 3.1 percent in 2024 — falling short of the 4.1

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

SpotOn

APRIL 1, 2025

Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money. Add high tops to vary up seating. Patios can be quite lucrative.   Plants.

Seating 98

Seating Outdoor POS Seasonal Menu 98

SpotOn

JANUARY 14, 2025

  The bottom line benefits are one thing, but as a one-woman-operation (alongside her daughter running front-of-house), the peace of mind is what’s invaluable.“When “When you’re a chef-owner, you don't have time to manage the front-of-house,” says Gordon.

Front of House 98

Front of House Operations Back of House Seasonal Menu 98

Modern Restaurant Management

MAY 20, 2021

The closure and restriction of dine-in operations has had a devastating impact on the industry. Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. Roles shifted too.

Technology 474

Technology Front of House Back of House Healthcare 474

Modern Restaurant Management

MAY 7, 2020

It’s an example of what Prague’s Manifesto Market is doing as part of its reopening operation. ” McKeon also reiterated some of the “new normal” that restaurants will operate under. . ” McKeon also reiterated some of the “new normal” that restaurants will operate under.

Food Safety 511

Food Safety Front of House Back of House Seating 511

7 Shifts

MAY 31, 2021

That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. But the term itself is broad enough to impose a simple yet essential question: what exactly is the concept of restaurant operations? Areas of Operation.

Operations 363

Operations Inventory Hiring Customer Service 363

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | Perkins, the 68-year-old chain best known for its bakery case, recently began serving boba and frozen margaritas, while its younger sibling Huddle House, 61, is rolling out smash burgers. By Joe Guszkowski on Jun.

Fast Casual 180

Fast Casual Front of House Back of House Leadership 180

QSR Automations

JANUARY 16, 2025

Host stands are no longer just podiums where guests are greeted, and silverware gets rolled : they are a critical piece of restaurant operations. Use s the table assignment wizard to assign tables based on party size and preferences, optimizing seating arrangements. Host management is vital to a successful business!

Front of House 52

Front of House Operations Back of House Reservations 52

Modern Restaurant Management

MAY 7, 2020

The report went on to state, “Foodservice operators that can offer a responsible and safe solution should do so recognizing their true competition during these times isn’t other restaurants, but rather the consumer’s own home.” and abroad. Shifting Delivery and Dine-In Experiences. Going Contactless.

Food Safety 480

Food Safety Mobile Ordering Front of House Seating 480

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. The bottom line is you want to focus on tech that actually moves the needle and makes a difference in operations and profitability.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

AUGUST 16, 2021

One of the fine dining operations that I consult with had a contest for selling the most chef specials, with the prize being that the chef would personally make the winner any item on the menu for dinner. Imagine you have a restaurant that seats 120 and you have only one bartender and one server to handle the front-of-the-house.

Front of House 520

Front of House Cash Management Back of House Hiring 520

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 484

Menu Seasonal Menu Front of House Reference 484

ChowNow

APRIL 11, 2025

Their sleek design and intuitive user interface make them a natural fit for a modern restaurants day-to-day operations. Before you spend the money and roll out a dozen new tablets across your front of house and kitchen, its worth asking: Are these things actually built for the job?

Front of House 195

Front of House Allergens Online Ordering Back of House 195

Modern Restaurant Management

DECEMBER 1, 2021

” Maybe you’re a smaller operation with less than five units in one state or a mom-and-pop operation with one location that’s been in the family for years. Let’s review how restaurant technology can assist you with your daily operations. Front-of-House. Henry is ready to order some dinner.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. Restaurants of today are infused with technology in many new ways, and it’s making a difference. Try 7shifts for free.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

JUNE 19, 2020

New design solutions we’re considering include temporary enclosures around existing seating groups, devising clever touchless delivery systems inside existing and new restaurants, rethinking the curbside pickup landscape for our mixed-use projects as a starting point. Cleanliness Is Front and Center.

Front of House 386

Front of House Back of House Seating Design 386

Modern Restaurant Management

APRIL 20, 2020

For starters, we are modeling a smaller restaurant with less front and back of the house staff. If, prior to the pandemic, your restaurant had a seating capacity of 120 seats, that may be reduced by 20 percent or more. Next, we can start to determine what cash will be needed to relaunch your restaurant.

Front of House 525

Front of House Back of House Reservations Seating 525

Modern Restaurant Management

MARCH 27, 2020

He cautioned that when restaurants can reopen for dine-in service, they will have to face the bittersweet reality of less seating capacity and less sales–he estimates as much as 30 percent–due to social distancing practices and guest apprehension. "They "The fighter is going to win, right now."

Front of House 438

Front of House Social Media Back of House Seating 438

Modern Restaurant Management

SEPTEMBER 21, 2020

In a typical month, we used to help restaurants seat over four million diners. After speaking with restaurant owners and operators, we realized we needed to expand our product offering beyond just helping manage their front-of-house better with Yelp Waitlist and Yelp Reservations. Neither did mine.

Front of House 488

Front of House 2009 Reservations Website Management 488

Modern Restaurant Management

JULY 13, 2020

Particularly as they’re learning how to best operate amidst new outbreaks to create the dining experiences patrons expect. As restaurants open, patrons expect there to be a plan in place to operate safely. "COVID-19 has disrupted, and will likely continue to disrupt, business models and plans.

Food Safety 539

Food Safety Consumer Goods Hiring Customer Service 539

Modern Restaurant Management

AUGUST 10, 2020

A-frame signs with easy-to-change graphic inserts, yard signs and banner stands can be placed at strategic points directing traffic flow around your business and directly to your front door. Front of House. Front of House. Outside Your Restaurant.

Communication 493

Communication Kitchen Safety Food Safety Front of House 493

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. Restaurants of today are infused with technology in many new ways, and it’s making a difference. Try 7shifts for free.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

AUGUST 19, 2020

“Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m. Brands Inc. for approximately $25 million.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JULY 21, 2020

Both full and quick service restaurants will need to use automation to configure operations to meet the needs of customers who continue to fear enjoying a meal outside their homes. With reduced seating mandate, excellent take-out options can make all the difference to the continued success of the restaurant. Plan Wisely.

Kitchen Safety 465

Kitchen Safety Food Safety Front of House Technology 465

Restaurant Business

JUNE 27, 2025

I’m more vision, creative, fly-by-the-seat-of-pants. By Lisa Jennings on Jun. 27, 2025 Facebook Twitter LinkedIn Jeff's Bagel Run has 15 units open, expecting to reach 30 by the end of the year. Photo courtesy of Jeff's Bagel Run. Jeff Perera jokes that his bagel chain is the result of a love story. “I We went full bagel,” he said.

Fast Casual 170

Fast Casual Franchise Franchising Leadership 170

7 Shifts

NOVEMBER 24, 2024

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. How do you balance seating arrangements to maintain fairness and efficiency? How do you ensure guests feel welcome when they arrive?

Hospitality 195

Hospitality Seating Customer Experience Reservations 195

Modern Restaurant Management

DECEMBER 10, 2021

While you are waiting to be seated, the hostess fans out a deck of cards containing four jokers. If you pull a joker, the meal is on the house. This information includes your location, hours of operation, menu, and reviews. Promoting your restaurant should start with promoting the food itself. Create a Conversation Trigger.

Marketing 567

Marketing SEO Front of House Website Management 567

Goliath Consulting

APRIL 5, 2025

Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. The ambiance should be inviting, with appropriate lighting, music, cleanliness, and decor that aligns with your restaurants theme. Provide digital menus or physical copies that are clear and well-designed.

Customer Experience 195

Customer Experience Email Marketing Customer Service Mobile Ordering 195