Modern Restaurant Management

DECEMBER 14, 2022

Modern Restaurant Management (MRM) magazine quizzed Robin Zheng, US Manager of Pudu Robotics , about the company's work with restaurants and the future of robotic use and automation in restaurants. How important are robotics/automation to the restaurant industry now and how do you see their impact in the coming years?

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Front of House Customer Service Customer Experience Entertainment 450

Modern Restaurant Management

JUNE 27, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. At the same time, U.S. chain sales grew just 3.1 percent in 2024 — falling short of the 4.1

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Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JUNE 12, 2024

For a deeper dive, Modern Restaurant Management (MRM) magazine reached out to Yevgeni Tsirulnik, SVP, Innovation and Incubation at Toshiba Global Commerce Solutions How should restaurant operators approach digital investments moving forward? The report, which surveyed 127 restaurant executives across the U.S.

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Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When

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Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 24, 2023

For example, the host stand was custom-built to allow for multiple people to operate the front of house simultaneously and the 3,000-bottle wine cellar rises two stories high and serves as the backdrop for the school’s wine appreciation class. We kicked off the project by listening to the client’s programmatic needs.

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Design Fine Dining Front of House Seasonal Menu 419

Modern Restaurant Management

APRIL 20, 2020

Modern Restaurant Management (MRM) magazine spoke with employment expert Mark Heymann, a founding partner and the chairman and CEO of UniFocus , a workforce performance firm in the service sector, about the impact Coronavirus is having and will continue to have on restaurant employment. How can restaurants weather these complexities?

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Customer Service Training Front of House Dine-in 459

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Restaurant owners and operators wear a lot of hats. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

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Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report. Diners are Ready, but Concerned.

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2020 Travel Food Safety Consumer Goods 450

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

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Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. BWW Franchisee Acquisition Completed. DRH’s common stockholders received $1.05 per share in cash.

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Franchise Franchising Customer Experience Customer Service 364

EATER

MAY 31, 2024

Located in a narrow lot that once housed a steel fabrication site, the 9,000-square-foot space is a go-to on warm days for relaxed get-togethers, people-watching, or a quick respite from a long walk or ride. Working from home made comfort take the front seat more than before, which says a lot since I’ve always been a tomboy.

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Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. ” The company already signed nine franchise licenses with three new franchisees. Tampa: Up to 50 locations.

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Franchise Franchising Catering Online Ordering 414

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “We are proud to serve those who serve us and appreciate the ongoing efforts of the brave men and women working tirelessly on our front lines.” Virtual Barbecue Pit.

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Franchise Franchising Kitchen Safety Food Safety 474

EATER

JUNE 27, 2023

As anyone who reads this website has surely figured out by now, there are many kinds of cooking. There’s cooking as a job to pay the bills; cooking as a way to impress friends , loved ones, and TikTok; cooking to create a connection to the past and long-lost ancestors and homelands. Some even cook when the spirit moves them, because it is fun.

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Back of House Front of House Book 2007 255

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority.

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Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Sushi Maki Ocean Tempura. “Sushi Maki is a true family affair.

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Brewery Design Food Supply Equipment 348

Restaurant Clicks

DECEMBER 5, 2021

Fixe Southern House. View this post on Instagram A post shared by Fixe Southern House (@fixesouthernhouse). Fixe Southern House serves traditional southern foods and has been highlighted in Fort Worth Magazine. Fixe Southern House is on 5th St near Republic Square in downtown Austin (take bus 20). Lamar Blvd.

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Dine-in Fine Dining Website Management Book 135

Restaurant Clicks

DECEMBER 25, 2021

You can stop by the restaurant, right in front of Mitchell Boulevard Park, during the day or for an extended happy hour. The space’s interior is trendy reclaimed wood, and the seating is cozy and inviting. Milwaukee is a principal municipality in Wisconsin on the western shore of Lake Michigan. Make a Reservation.

Front of House 147

Front of House Seasonal Menu Online Ordering Reservations 147

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers.

Franchise 340

Franchise Franchising 2020 Fast Casual 340

Restaurant Clicks

NOVEMBER 16, 2021

Eatery Cafe 21 Morning Glory The Mission Hash House a Go Go Madison Richard Walker’s Pancake House The Cottage Sheldon’s Service Station Luca Restaurant & Bar Breakfast Republic Great Maple Cafe 222 Crushed Broken Yolk Cafe Toast Gastrobrunch Queenstown Public House. Snooze, an A.M. Snooze, an A.M.

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Front of House Online Ordering Outdoor Seasonal Menu 131

Restaurant Clicks

NOVEMBER 9, 2021

Persian Bistro Sea Salt Osteria Tulia Sails Restaurant Baleen 21 Spices Mediterrano Truluck’s Ocean’s Finest Seafood & Crab Brooks Burgers The Turtle Club The French Bleu Provence Caffe dell’Amore The Bay House Dorona Campiello The Local. I will talk in detail about all my favorite places to eat in Naples down below.

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Reservations Fast Casual Front of House Seating 129

Restaurant365

APRIL 8, 2021

However, on the restaurant end, there is no storefront, usually no possibility of walk-in business, and no front-of-house staff interacting in person with customers. Although many restrictions on restaurants are starting to lift, COVID-19 has permanently changed the landscape of the restaurant industry. What is a virtual kitchen?

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Front of House Food Truck Kitchen Safety Point of Sale 78

Restaurant Clicks

NOVEMBER 26, 2021

and the entire world by national and international travel and food magazines. I recommend starting with the artichoke and sunchoke crostini with house-made ricotta, fontina, and truffle and the Texas redfish with eggplant caponata, dill salmoriglio, and pistachio. Chicago is one of the largest cities in the U.S.,

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Fine Dining Seasonal Menu Online Ordering Food Order 136

Modern Restaurant Management

MARCH 11, 2025

" As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput. These core elements never go out of style.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

MARCH 11, 2025

" As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. ." " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Sling

JULY 4, 2021

Restaurant marketing has changed dramatically over the past 20 years. With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. But there are still effective marketing channels available offline too. 1) Produce A Food-Prep Video. Video is all the rage these days.

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Marketing Social Media Loyalty Program Food Truck 78

SpotOn

JULY 9, 2024

" – Trey Dyer, President and CEO, Mesero Restaurant Group "The success team has provided valuable insights on menu, pricing, and user experience for both the front and back of house. We're SpotOn, so we're probably biased about our own restaurant POS system. " – Gabriella R., " – Jackie O.,

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2024 Point of Sale POS Online Ordering 52

KaTom

JUNE 15, 2020

As people look to take a break from kitchen duties, feeding their families every night during social distancing, KaTom is suggesting some takeout restaurants for a handful of cities across the country. We hope these contributions to the pantheon of restaurant advice help hungry folks in these cities and give local businesses a boost.

Food Truck 78

Food Truck Seasonal Menu Front of House Back of House 78

Apicbase

JANUARY 13, 2023

QSR Magazine , 2019) There are 155,448 single-location full-service restaurants in the US. The F&B industry grew in 2022… and it will keep growing in 2023. However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. Let’s dig in. This trend is expected to continue in 2023. billion by 2028.

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2023 Operations Management Management 52

EATER

NOVEMBER 12, 2024

Scott Suchman This year, we found ourselves blissfully forgetting about the world outside the dining room, and settling into meals that felt exciting, confident, and joyful Dining out should be a lot of things — nourishing, thought-provoking, less than a week’s rent — but one that can be easy to forget about is fun.

Seasonal Menu 362

Seasonal Menu Fine Dining Front of House Back of House 362

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

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2021 Mobile Ordering Kitchen Safety Loyalty Program 576

EATER

OCTOBER 11, 2023

The front bar of the Mission District restaurant, awash in cadmium yellow paint and matching furnishings, including the hanging disco balls, leads into a larger back dining area that’s equally gonzo in neon green. On a psychological level, there’s something deeply comforting about the childlike feeling of being dwarfed by one’s seat.

Design 277

Design Seating Front of House Back of House 277