Modern Restaurant Management

DECEMBER 13, 2019

We are grateful for his leadership as we brought these businesses together to create a global champion in the restaurant and hospitality software industry.” Ordermark hired Charlie Jeffers, a 25-year industry veteran and award-winning expert on point of sale (POS) integration, into the newly created position of Head of Innovation.

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Mobile Ordering Catering POS Online Ordering 251

Modern Restaurant Management

APRIL 14, 2020

“Collectively, my leadership team has chosen to fight, and we want our franchisees to fight as well. Qu responded by bundling its enterprise cloud POS into an all-digital, online-only ordering package called OrderUP. No hardware is required, nor any changes to the restaurants’ POS and technology stack.

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Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

MARCH 16, 2020

The efforts by Uber Eats to help mitigate the impact on businesses during this time of uncertainty is an example of leadership and empathy,” said National Council of Chain Restaurants Executive Director David French. “These are challenging times for restaurants. Credit card processing fees still apply.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Perfect Daily Grind

JUNE 27, 2025

This launch forms part of a master franchise strategy targeting 20 outlets by March 2026. London, UK) Wed, 25 Jun – Tims China boosts sub-franchise footprint. Brussels, Belgium) Tue, 17 Jun – Starbucks pilots AI chatbot and next-gen POS. Gurugram, India) Mon, 23 Jun – Califia Farms drives UK flavoured coffee trend.

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2025 Workshop Events Point of Sale 93

Modern Restaurant Management

NOVEMBER 14, 2019

Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. Director, Strategy and Franchise Operations Al Hank about about brand evolution, restaurant industry challenges and even, plant-based BBQ. Perseverance, obsessive devotion to making people happy.

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Social Media Advertising Technology Dine-in 361

Modern Restaurant Management

DECEMBER 27, 2019

“This acquisition is another demonstration of our strategy to acquire new companies to enhance product capabilities and extend our leadership in the vertical industries we serve,” said NCR President and Chief Executive Officer Michael D. NCR purchased Zynstra for approximately 100 Million British Pound Sterling.

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Mobile Ordering Customer Service Point of Sale Customer Experience 309

Modern Restaurant Management

NOVEMBER 11, 2019

Our Company continues to transform itself as we build out our restaurant technology solutions, led by our Brink POS software, to be the leading cloud technology provider for enterprise restaurants. This announcement today marks another significant milestone in the rapid evolution of PAR Technology. Illes Foods' Fourth Generation CEO.

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Travel Food Hotels Loyalty Program 297

Modern Restaurant Management

MARCH 11, 2020

Focused on empowering small- and medium-sized businesses (SMBs) by providing enterprise-level solutions at affordable prices, the SpotOn ecosystem goes way beyond traditional payment processing and point-of-sale (POS) software. Como Essentials is fully integrated with the Revel POS to enable a seamless customer engagement solution.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

SEPTEMBER 15, 2020

Single restaurant proprietors and large franchise chains alike utilize SALIDO’s enterprise-level solution to revamp traditional and outdated operational systems. Founding committee members include: Bleu Adams, IndigeHub, and JBF Women’s Entrepreneurial Leadership Program Fellow.

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Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Foodable

DECEMBER 14, 2021

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” were on the road at the Restaurant Leadership Conference in Arizona. Heeley from Pokéworks stops by and talks about being back in person at the Restaurant Leadership Conference.

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Guest Recovery Leadership Franchising Franchise 79

Restaurant365

DECEMBER 20, 2021

Day-to-day responsibilities might differ between corporate-level financial leadership and operations leadership, but the teams shouldn’t be isolated. You and your finance team can help operations leadership access the data they need to find ways to add efficiencies and increase profitability over time.

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Operations Leadership Point of Sale Cash Management 78

Modern Restaurant Management

AUGUST 11, 2021

MRM Franchise Feed features news about the restaurant franchise and MUFSO landscape. Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. Dunkin' Explores New Opportunities.

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Franchising Franchise Sports Fast Casual 450

Modern Restaurant Management

AUGUST 25, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” “This is historic for our brand,” said Brooks Speirs, vice president for franchise development. A Deal to Taco ‘Bout. Taco John’s International Inc.

Franchising 419

Franchising Franchise Customer Experience 2021 419

Qu

MARCH 28, 2025

David Ingenito GoTo Foods , Multi-Unit Franchise Owner Edge computing creates true operational resilience. Traditional server-based systems leave restaurants vulnerable to hardware failures and maintenance disruptions, while purely cloud-based systems can be crippled by internet outages. "Qu Qu is a stark difference from our previous system.

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Fast Casual Technology Point of Sale Mobile Ordering 52

Apicbase

JUNE 20, 2022

You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. Even if you’ve ticked all the right boxes and executed every step of the restaurant franchise playbook to perfection, your ability to attract and retain strong franchisees is essential to your success. John van Kooten.

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Recruiting Franchising Franchise Loyalty Program 52

Aaron Allen & Associates

AUGUST 24, 2022

Slice created an app and acquired a POS company (now “Slice Register”) to create a multichannel experience and help level the playing field for independents. Are You Looking for a Pizza Franchise? If you’re interested in buying the best pizza franchise for your market, we would love to get in touch.

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

Apicbase

JANUARY 28, 2025

While basic training is common, many businesses dont provide clear career paths or leadership development programmes, which leaves staff feeling stuck and more likely to leave. Integration and robust APIs ensure key systemslike POS, inventory, and BI tools can talk to each other and data is centralised.

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2024 Waste Inventory Hospitality 52

Modern Restaurant Management

DECEMBER 9, 2019

Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. In 2016, under Taylor’s leadership, Splick-it acquired its competitor, Onosys, to further strengthen the company’s market position and expand its product offering.

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Online Ordering Leadership Website Management Customer Experience 419

Modern Restaurant Management

MARCH 11, 2025

– Dimitra O'Rourke, Broken Yolk Café’s VP of Tech and Franchise Support We’ve seen lasting change in the five years since the pandemic, still feeling the impact of the behaviors and actions of that time. Corporate leadership approached this issue with the same urgency.

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Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

The Restaurant Times

SEPTEMBER 24, 2021

He was voted “World’s Best Restaurant Partner” by the Global Restaurant leadership conference in 2017 /18. . Alshaya was mainly a franchise brand, so we had Cheesecake Factory, Raising Canes, and a Shake Shack. We’re changing all of our POS systems to be more digital. He joined the Riyadh-based Alfa Co.

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Dine-in Fine Dining Back of House Delivery 52

Modern Restaurant Management

JANUARY 27, 2020

There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app. It syncs with existing restaurant POS systems to make onboarding fast and convenient. Grubhub Ultimate in action at Taheni Grill in New York City. Real-time table monitoring. ?

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Catering Mobile Ordering Customer Service Food Order 305

Modern Restaurant Management

DECEMBER 14, 2020

” Here’s how Drive Kindness works: Drive Kindness’ franchise owners will charge restaurants a flat rate. Lightspeed POS Inc. " "Through its analytics-based POS and restaurant management solutions, Upserve has been delivering actionable insights to restaurateurs for over a decade. . "We

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Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King. In 2009, Greg moved to the Del Taco brand, where we were chosen as Franchise Operator of the Year in both 2009 and 2010.

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Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

JUNE 19, 2020

” Bloom’s most recent acquisition of SuperFi continues to fulfill its leadership strategy of conquering the WiFi marketing space by creating exceptional digital relationships between physical locations and their customers. " He is a member of the Board of Directors of Footlocker, Inc. ” Ritual Launches Resource Tool.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

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Online Ordering Hospitality Design Education 305

Modern Restaurant Management

SEPTEMBER 24, 2021

MRM Franchise Feed contains the latest news in restaurant franchising. Prior to Anuga, Nathan’s Famous will also attend Franchise Expo Paris from September 26-29 (Stand: V85) and the International Franchise Show London, October 1-2 (Stand: US09). White Castle Salutes Long-Term Employees. ” The Roadhouse Way.

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Franchising Franchise Customer Experience Back of House 462

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. POS Performance Data. Revenue Management Solutions (RMS) survey POS data from more than 100,000 locations in more than 40 countries. On the Road to Recovery.

2020 461

2020 Guest Recovery Kitchen Safety Online Ordering 461

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. The cost to start a delivery service can depend on many factors, such as labor needs, POS upgrades, and marketing costs. Restaurant Adaptation.

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2020 Mobile Ordering Hotels Food Safety 553