Apicbase

NOVEMBER 16, 2023

Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. The question then arises: how do they manage to support their growing franchise network efficiently and effectively? Ensuring efficient operations and decision-making.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Modern Restaurant Management

NOVEMBER 7, 2023

And there are a few reasons that having a thorough, structured digital marketing strategy is imperative to the overall success of your restaurant or franchise. Invest in an Online Presence Social media platforms provide an unparalleled opportunity to get in front of the right audience at the right time.

Marketing 203

Marketing Social Media SEO Front of House 203

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

MAY 8, 2020

Take it Local : A large number of QSR locations are franchised, meaning the owner is operating similar to a small business. Take it Local : A large number of QSR locations are franchised, meaning the owner is operating similar to a small business. Breaking down stats from the 700 surveyed consumers.

Marketing 177

Marketing Franchise Franchising Social Media 177

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. But it isn’t simple. Table of Contents: What makes a great employee schedule?

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

Modern Restaurant Management

APRIL 6, 2021

Atop the list of concerns is the brick-and-mortar buildouts, and many operators and franchise concepts are realizing the un-needed burden and limited ROI with lots of square footage. We discovered we could reduce high, up-front capital investments without compromise to our brand integrity, food quality, or the customer experience.

Fast Casual 173

Fast Casual Casual Front of House Franchise 173

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

SEPTEMBER 22, 2022

The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management. What’s new on the menu for today’s innovative restaurants? Internet of Things (IoT) technology. Is Your Refrigerator Running?

Technology 180

Technology Dietary Restrictions Mobile Ordering Point of Sale 180

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. How did you get the idea to contribute your food to hospitals?

Social Media 189

Social Media Front of House Fast Casual Back of House 189

7 Shifts

MARCH 3, 2021

The brand is now considering franchising. They’re also easier to replicate, expand, and in some cases, even franchise. When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. Restaurants operating on this model are maximizing old and new revenue streams to keep afloat.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

JUNE 18, 2020

Recognizing this shift, Freshii , a fast-casual franchise with hundreds of locations globally, created a corporate partnership that enables companies to offer meal kits and market baskets at a discount to their employees. If restaurants aren’t ordering as much food to serve in house, suppliers end up with a backlog of perishable goods.

Supplies 189

Supplies Innovation Food Supply Loyalty Program 189

Modern Restaurant Management

DECEMBER 23, 2020

The architects at EMPAD Architecture & Design have been designing both franchise and private owner restaurants over the past 17 years for various types of restaurateurs ranging from small quick service restaurants and drive-thrus to unique concept, full-service elegant dining establishments. Getting Creative with Outdoor Space.

Design 215

Design 2021 Outdoor Brewery 215

Restaurant Clicks

NOVEMBER 13, 2021

Vinegar Hill House Superfine The Atrium Almondine Bakery AlMar Grimaldi’s Pizzeria Bread & Spread Westville Dumbo The River Cafe Celestine Gran Electrica. Vinegar Hill House. View this post on Instagram A post shared by Vinegar Hill House (@vinegarhillhouse). Most restaurants in this area cater to dinners or lunch.

Front of House 109

Front of House Café Online Ordering Reservations 109

Modern Restaurant Management

APRIL 8, 2021

The update was both front of house and back of the house. The journey from franchisee to franchisor is the focus of this episode of The Main Course as host Barbara Castiglia speaks with brothers Neal and Nimesh Dahya, who purchased Fosters Freeze in 2015. Now, they focus on growing it. They redesigned the interior and exterior.

Front of House 167

Front of House Back of House 2015 Technology 167

Goliath Consulting

JANUARY 6, 2019

Management companies provide restaurants with a franchise like operating system without having a franchise agreement. Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies.

Management 60

Management Management Front of House Back of House 60

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. But it isn’t simple. Table of Contents: What makes a great employee schedule?

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Wing Zone Refresh. Wing Zone is getting a new look, top photo. “We owed this rebrand to our fan-base of customers, franchisees and budding investors to experience our brand in an optimized and energized way.”

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. A recent article in The New York Times cited a 5.7-percent

Healthcare 203

Healthcare Cash Management Social Media Communication 203

Focus POS

JUNE 17, 2019

Good restaurant point of sale software will have the flexibility to accommodate different types of ordering (in-house, online, self-service). Improved communication between front-of-house and back-of-house will speed up service and improve customer satisfaction. Restaurant Point of Sale Software. Friendly UI and UX.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

SpotOn

MARCH 5, 2024

What started as a quest for survival quickly transformed into a front-of-house cluttered with third-party platform iPads—each one a needy baby constantly pinging for attention. As Dieu plans for their sister location at the King of Prussia Mall, the sign goes up first.  They leave the fun to their parents.

Email Marketing 52

Email Marketing Loyalty Program Online Ordering Front of House 52

Embrace the Suck

AUGUST 11, 2019

You’re now out in front of the market, and you don’t fear competition because you don’t have much. Here are the questions and my answers from that interview: Q: Can you explain the difference between competing and dominating the market? A: In the restaurant market today, you probably see that the waters have changed.

Social Media 224

Social Media Front of House Take-out Restaurant Law 224

The Restaurant Times

JUNE 30, 2021

A restaurant primarily has two types of operations – front of the house and back of the house. The front of the house refers to anything the customer interacts with, be it the waiting staff, the dining arrangement, lobby area, etc. A restaurant manager, however, has multifaceted responsibilities.

Operations 52

Operations Management Management Front of House 52

Goliath Consulting

JULY 28, 2020

This skillset will hold more significance now during the COVID-19 pandemic. People (guests and staff alike) are on edge, and more sensitive at this time of uncertainty. For example, a guest might refuse to wear a mask; a guest may file a complaint on a poorly handled order via third-party delivery. Worksheets can come in handy.

Leadership 139

Leadership Employee Relations Front of House Communication 139

Modern Restaurant Management

AUGUST 11, 2021

MRM Franchise Feed features news about the restaurant franchise and MUFSO landscape. Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. Dunkin' Explores New Opportunities.

Franchise 180

Franchise Franchising Fast Casual Sports 180

Apicbase

MARCH 31, 2023

United Curry 120+ Outlets Currywurst Quick Service Germany If you ever had a currywurst in Germany, chances are it was at one of United Curry’s franchises: Wurst Teufel, Grillbar, GrillGut, or Bratwerk. Eventually he remains with nothing, but he’s happier than ever. Nordsee is one of them.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

DECEMBER 16, 2021

Brooklyn Dumpling House just opened and they're already franchising the idea. We also foresee a lot of companies will redesign locations even further to maximize efficiency. To that end, we also foresee a lot of companies will redesign locations even further to maximize efficiency. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Sling

SEPTEMBER 23, 2021

No one has been injured while dining at The Disaster Cafe—the staff wears construction helmets and other safety equipment—but spilled drinks and food are very common. 3) O.Noir – Toronto, Canada. Want to take a picture of the fare at O.Noir in Toronto, Canada? Guests are seated and served in total darkness. Source: ConradHotels3.Hilton.com.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

Goliath Consulting

FEBRUARY 9, 2020

This is important because delivery orders can negatively influence a restaurant efficiency, especially if this task is added to your front-of-house staffs’ duties. That said, incorporating delivery to an existing restaurant isn’t something that happens overnight. Technology. Space and Staff. According a Olo’s “Want to Scale Delivery?”

Front of House 74

Front of House Online Ordering Delivery POS 74

Apicbase

JULY 1, 2022

The brand acts as a hub for multiple expansions and extensions, ranging from franchise outlets, delivery, takeout, virtual restaurants, dark kitchens and even retail ventures. With these expansions, the importance of the back-of-house is growing exponentially. This blogpost covers: What is a central kitchen? What Is A Central Kitchen?

Operations 52

Operations Back of House Front of House Food Supply 52

Modern Restaurant Management

DECEMBER 28, 2020

We celebrate this as it benefits us all when brands focus on sustainability. We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Carbon emissions labeling helps inform our impact on planetary health. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

APRIL 14, 2020

" In an effort to help franchisees overcome the business challenges caused by the COVID-19 crisis, Huddle House has announced a program of relief measures being temporarily offered to franchisees to support the system head-on during this crisis. "Cox Media has been very supportive to us during this difficult time. . "In

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Qu

MARCH 31, 2023

And as a franchise expands locations and individual store traffic grows, order inaccuracy becomes exponentially more difficult to rein in. Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton. .”

Franchise 153

Franchise Franchising Fast Casual Customer Experience 153

The Restaurant Times

JANUARY 11, 2023

Interactive voice AI is the perfect way for food-service franchise owners to fix the old and inefficient way customers order food in restaurants. . This not only gives the front-of-house staff more time to work on other tasks, but also improves the rate of order fulfillment. Why would you not want to capitalize on this?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52