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Navigating Tipping Fatigue

Modern Restaurant Management

Picture this: You’re at self-checkout where you just scanned, bagged and paid for your own groceries when the screen asks, “Would you like to leave a tip?” Tipping expectations have skyrocketed, and consumers are pushing back. Restaurants must rethink their approach to tipping to retain staff and keep customers happy.

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Revolutionizing Restaurants: Embracing Tech Solutions in a Challenging Labor Market

Modern Restaurant Management

Thanks to these technologies, tasks such as ordering food and paying bills can take place on a self-service basis. In quick-serve restaurants, staff can focus on preparing food rather than taking orders. Back-office digital innovations are also helping restaurants manage costs and make the most of their workforce.

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

A Dilemma of “Super Size” Proportions Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions. Red Robin climbs 3 percent to 78 thanks in large part to its focus on menu and food. Still, the food and service metrics are quite high.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. Tech’s impact on tipping: 56 percent of all respondents would reportedly not tip an AI system, while 22 percent would either tip or at least consider tipping, depending on the service.

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The Best Restaurant Technology Of 2025

ChowNow

Do you lose money due to food waste? Staffing automation, such as 7Shifts , can also take care of payroll, tracking overtime, managing tip distribution, and calculating wages accurately, ensuring employees are paid correctly and laws are followed. Identify your biggest pain points. Are labor costs too high?

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The Cost of B-ing Good

Modern Restaurant Management

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Green Restaurant and Slow Food were others we considered.

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5 Essential Restaurant Customer Retention Strategies Every Operator Needs In 2025

ChowNow

Wealth Distribution: 80% of wealth is often held by 20% of the population. Think about it: your regulars already know what you offer, love your food, and trust your service. With customers, putting energy back into your relationship means dining in or ordering food from your restaurant again. And when you do?

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