Modern Restaurant Management

DECEMBER 14, 2020

A new terrain for many operators however, brands need to carefully rethink how they connect and engage with consumers in order for their virtual restaurant to be a success. Whether you are an established brick-and-mortar restaurant or a new brand launching a ghost kitchen, marketing a digital location requires a strategic approach.

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2030 Customer Experience Delivery Uniforms 208

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform. MRM Restaurant Survival Guide Updates.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Perfect Daily Grind

DECEMBER 12, 2022

But is there a way for coffee producers to improve their access to goods and services without exchanging money? This is where two parties directly exchange goods and services for other goods and services – meaning no money is exchanged during the transaction. One way they can do so is by bartering.

Consumer Goods 189

Consumer Goods Certification Workshop Sustainability 189

Modern Restaurant Management

NOVEMBER 17, 2022

The biggest appeal of augmented reality for restaurants is the ability to allow customers to visualize food options in a real-life setting. An augmented reality menu provides diners with textural, flavor, and other cues that can inform their decision making, so they can explore more of a restaurant’s offerings with less risk.

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Food Order 2022 Technology Customer Experience 180

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. . Offering flexible working hours and remote work options can help attract and retain talent.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Perfect Daily Grind

MAY 4, 2022

For China’s urban population, digital payment services are everywhere. They also both have their own respective food and beverage delivery services: Meituan (?? Covid-19 naturally accelerated the growth of the global food and beverage delivery market. However, these delivery services – known as waimai (??)

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Delivery Mobile Ordering Customer Service Beverage 127

Modern Restaurant Management

DECEMBER 20, 2021

The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options. It is safe to say that the future of restaurants has been altered forever.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

APRIL 27, 2021

The COVID-19 pandemic has forced thousands of traditional restaurants to transform themselves into order ahead restaurants; pre-pandemic, only 15 percent of restaurants offered curbside pickup; today, that’s up to 70 percent. Automating Order Ahead Logistics. But they lacked a piece of technology to manage it.

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Ordering Mobile Ordering Customer Service Customer Experience 171

Modern Restaurant Management

NOVEMBER 14, 2023

Text message surveys offer a convenient and real-time method to gather this valuable input, and in this guide, we'll explore their importance and implementation for improved operations. Customer feedback offers insights into customers satisfaction, needs, and preferences.

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Bar Tip Distribution Customer Experience Customer Service 189

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 Will these habits stick?

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Delivery Kitchen Safety Social Media Online Ordering 168

Future Food

SEPTEMBER 6, 2023

As the cost of living pressures continue to bite in Australia, consumers are becoming increasingly discerning about where, when and how much of their disposable income they spend on eating out. While most of the above can be moderated to a certain degree by consumers tightening their collective belts – interest rates are less controllable.

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Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

As the cost of living pressures continue to bite in Australia, consumers are becoming increasingly discerning about where, when and how much of their disposable income they spend on eating out. While most of the above can be moderated to a certain degree by consumers tightening their collective belts – interest rates are less controllable.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Restaurant365

JULY 24, 2020

Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales.

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Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

JUNE 24, 2020

On top of the everyday commitment to prepare great food, provide stellar service, and maintain an inviting environment, restaurant operators have, in recent years, been challenged to meet higher standards for protecting customer payment information – and now to preserve public health and safety.

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POS Operations Point of Sale Back of House 212

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). This data covers U.S.

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Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. Hiring Crisis Facts. That’s up 5 percent from August and 11 percent from July.

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2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Consumers still demand convenience when it comes to their meals, but they also want variety. Consumers still demand convenience when it comes to their meals, but they also want variety.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

DECEMBER 1, 2021

Of course, the importance of healthy, functioning supply chains isn’t news to those in restaurant management – they are the lifeblood of the restaurant and food service industries. Increasing Risk of Food Recalls Highlights Need for Planning.

Management 196

Management Management Food Supply Food Safety 196

7 Shifts

JULY 16, 2021

From the most popular preparation methods to the most coffee-consumed time of day, this information will help you build a coffee shop perfect for them. Do they serve just coffee or small foods as well? So you want to open up your very own coffee shop. We're all here for it! Table of Contents. Coffee Shop Concepts. Research the Market.

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License Hiring Equipment Point of Sale 459

Modern Restaurant Management

DECEMBER 30, 2020

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. While restaurants looked after frontline workers, diners lended their own efforts to support restaurants and their staff in 2020, offering donations, gift cards, tickets towards online classes and merchandise purchases.

2020 211

2020 Merchandise Point of Sale Retail 211

Deliverect

DECEMBER 27, 2020

Consumers wanted - and today crave - a convenient way to access goods and services from the comfort of their home. And in today’s digital-first world, consumers want to order from anywhere, at any time. You’ll learn how each approach benefits consumers and operators in different ways. Online Ordering Today.

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Online Ordering Ordering Point of Sale Mobile Ordering 120

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. The US and UK also varied on how they wanted to retrieve take-out orders.

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2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

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2020 Influencer Point of Sale Food Safety 192

EATER

NOVEMBER 9, 2020

Rows of shipping containers were used to create the small kitchens inside the Grand Food Depot in LA. San Francisco is a really small food community. In many ways it’s hurt the development of restaurants and new food ideas,” says the chef. “At Mariah Tauger / Los Angeles Times via Getty Images.

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2030 Consumer Goods Online Ordering Delivery 143

Modern Restaurant Management

MARCH 30, 2020

This edition of MRM News Bites features OpenTable, Restaurant Workers’ Community Foundation, PAR Technology, Tropical Smoothie Café, Bindi, The Shape of Pasta, Crook & Marker, Performance Food Group and Aptar Food + Beverage. Social Distance Shopping.

Food Safety 100

Food Safety Food Order Technology Social Media 100

EATER

JANUARY 22, 2021

And while delivery apps were quick to rush in and position themselves as a lifeline for restaurants at the start of the pandemic, one of the more surprising side effects of COVID-19 is how many consumers, restaurants, and even governments are finally realizing the destructive power of delivery services like Grubhub, DoorDash, and Uber Eats.

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2010 Online Ordering Food Order Delivery 145

Modern Restaurant Management

FEBRUARY 17, 2020

“Just as the retail industry weathered disruption from e-commerce over the past two decades, restaurateurs now face shifting consumer expectations and a changing landscape of tech players who threaten to erode restaurant brands,” said Kent Bennett, partner at Bessemer Venture Partners. ” Yelp Adds Products. Denny’s?

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Sports Point of Sale Entertainment Customer Experience 153

The Food Corridor

APRIL 21, 2021

There’s nothing better than enjoying delicious food crafted by a local producer. At The Food Corridor , our mission is to enable efficiency, growth, and innovation in local food. And these kitchens are oftentimes the center of the local food economy, where relationships are made and partnerships are forged.

Food 98

Food Coaching Food Truck Website Management 98

Modern Restaurant Management

MARCH 24, 2020

Food safety discussions have taken on a new level of urgency, as restaurants face the enormity of consequences of COVID-19. It was not that long ago that US Foods conducted their highly-publicized survey which found that nearly 30 percent of delivery people sample the food items they’re entrusted with. Communicating.

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Food Safety Delivery Food 2009 166

Modern Restaurant Management

MARCH 19, 2020

From there, questions will be directed to Stephanie O’Rourk, Hospitality Partner at CohnReznick, and Andrew Peskoe, Chairman of Golenbock Eiseman Assor Bell & Peskoe, who will be further supported by a team of advisors and attorneys. Click here for more information. “We know from other countries that this crisis will end.

Loyalty Program 172

Loyalty Program Seating Email Marketing Restaurant Law 172

Modern Restaurant Management

MARCH 16, 2020

The dining bonds are being offered by participating restaurants across the country at a suggested savings of 25 percent when purchased. No one wants to see their favorite restaurant close its doors, and this is a simple way of offering much needed support." Click here to learn the 10 steps to take now.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Food delivery is nothing new, of course. billion by 2027.

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Kitchen Safety Delivery Online Ordering Food Order 59

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

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Fast Casual Food Food Order Mobile Ordering 106

EATER

JANUARY 21, 2021

It’s probably not Uber Eats, Postmates, or Grubhub 2020 was an undeniably big year for food delivery. Benefitting the most from this disruption to an already broken food supply chain are third-party delivery apps, such as UberEats, Grubhub, and DoorDash. Seamless and Grubhub merged in 2014, the same year Uber launched UberEats.

Delivery 126

Delivery Customer Service Food Order Online Ordering 126

Apicbase

DECEMBER 8, 2022

What will customers expect from food and hospitality brands? Which consumer trends are up-and-coming, and how will they define what’s next for the industry? Predicting trends in the food-service industry is never easy because things change constantly. However, normality is not the same as stability. But there’s a catch.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

The Food Corridor

MAY 7, 2020

We’ve seen some truly inspiring stories of swift action taken , where shared kitchen owners and tenants quickly pivoted to set up grocery stores, offer meal-kits, and deliver meals to healthcare workers among many other initiatives. . Transition to Food Delivery or Ecommerce. Lockdown or no lockdown, people need to be fed. .

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Delivery Food Online Ordering Email Marketing 98

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. That only compounded the challenge for brands to reach consumers with updates, including the fact that they were still open for pick-up and delivery.

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2020 Online Ordering Point of Sale Fast Casual 180