Modern Restaurant Management

MARCH 11, 2025

The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry. Digital not only powers seamless experiences but also unlocks guest data that can elevate hospitality across all touchpoints, both digital and in-person. It wasn’t just about survival; it was about reinvention.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

NOVEMBER 8, 2022

Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. Consequently, the new hires’ knowledge of safety procedures will not exceed what they hear from their mentor, who is busy trying to do his or her job and train.

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Management Management Food Safety Hiring 504

Modern Restaurant Management

AUGUST 5, 2020

“With both bringing more than 20 years experience to their roles, we know that their deep hospitality technology expertise, customer-centric approach and unique insights will help propel our business into the future.” “Diving into this role at SevenRooms has been an exciting new challenge,” said Theisen.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

NOVEMBER 13, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Voters in several states passed propositions that will affect the food and beverage industry. Election Results.

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2020 Restaurant Law Food Safety Food Order 474

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). The findings, from research conducted by Reach3 Insights show a complex restaurant consumer marketplace that is ready to return, but still concerned about safety.

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2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Recent opinions in favor of insurance companies include a March 16, 2022 unpublished Ninth Circuit pane opinion in Steven Baker v.

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2022 Restaurant Law Tip Distribution Insurance 474

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Search filter : A new filter allows users to easily find which hotels and restaurants are taking these added safety precautions. ” Dine Brands Adds to Team.

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Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

JUNE 23, 2021

Ahead of the holiday, Society Insurance, which provides coverage to the hospitality industry, has put together a list of best safety practices for restaurants with deep fryers: 1. Once the oil is added at proper levels, it’s important to avoid overfilling it with food. Do Not Overfill the Fryer.

Kitchen Safety 470

Kitchen Safety Food Safety Equipment Insurance 470

Modern Restaurant Management

FEBRUARY 25, 2021

The past year has been a challenge for small businesses and no industry has been impacted quite like small hospitality operations. The potential loss of food stored in those units is an additional hurdle to resuming normal operations. Yet, as we settle into one new norm, in many parts of the country spring severe weather now looms.

Equipment 492

Equipment Small Business Outdoor Insurance 492

Modern Restaurant Management

AUGUST 31, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Food and Drug Administration announced that it would restart on-site inspections using a new ratings system. Litigation. Legislation.

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2020 Restaurant Law Agriculture Compost 410

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. You have to stand out, clear and proud.

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Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

JULY 6, 2020

Here are six areas that often create risks for restaurants and others in the food and hospitality industry: Onboarding New Employees : You may know employers are required to verify new employees’ identity and employment authorization, but federal law imposes strict requirements for doing so, and documenting compliance can be tricky.

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Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

AUGUST 27, 2020

Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement. As Union Square Hospitality Group’s CEO Danny Meyer puts it, “90% [of the battle] is hiring, 10% is training.” And let’s be honest, when was the last time you read your own restaurant employee handbook?

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Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

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Franchising Franchise Food Safety Kitchen Safety 420

EATER

DECEMBER 16, 2021

In 2013, Saru Jayaraman founded One Fair Wage to put an end to the tipped minimum wage, which, One Fair Wage has found , perpetuates racial and gender disparities in the hospitality industry. Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services.

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Back of House Delivery Employee Relations Mobile Ordering 363

Modern Restaurant Management

MARCH 25, 2020

” In response to massive layoffs in the hospitality industry due to the COVID-19 outbreak nationwide, Chef Edward Lee, in partnership with The LEE Initiative and Maker's Mark , launched The Restaurant Workers Relief Program. These restaurants and businesses need a specialized insurance policy. Delivery service is not easy.

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Online Ordering Insurance Mobile Ordering Website Management 289

EATER

JUNE 26, 2020

The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food. I found a lot of loyalty in the team we were able to build here,” she says.

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Front of House Back of House Guest Recovery Loyalty Program 322

EATER

NOVEMBER 1, 2022

As a server my job was not only to prepare drinks and run food, but to assist customers in navigating the technology, troubleshooting when it didn’t work, and explaining, repeatedly, why exactly our restaurant did things that way — and I didn’t exactly have a good answer. There’s no health insurance. Starbucks is a good example.

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Mobile Ordering Food Order Customer Service Online Ordering 328

EATER

MAY 4, 2021

Meet the inspiring leaders using food to challenge conventions, empower their communities, and make positive change. America’s food culture is at a turning point. They started and joined mutual aid networks and nonprofit organizations to weave together the strands of empathy and empowerment missing from our social safety net.

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2021 Food Safety Education Sustainability 261

EATER

JULY 12, 2022

I started pulling all these different resources to help people in my position, because now I didn’t have a job, I didn’t have any insurance,” he said. And even if they do, taking advantage of insurance-provided mental health care is still an uphill battle. Legal Resources.

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Restaurant Law Insurance Food Safety Workshop 246

Hot Schedules

MARCH 16, 2020

As Coronavirus continues to impact the restaurant and hospitality industries, we’d like to remind you of some tools that can support your teams. Preloads: Use for corporate communications on insurance changes, policy reminders, etc. . Task Lists: Increase visibility into safety measures being taken. Who: All Staff.

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Food Safety Communication Employee Relations Insurance 135

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Restaurant payroll is particularly challenging because hospitality employees may receive different kinds of compensation.

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Restaurant Law Recruiting Employee Relations Food Safety 131

Cheetah

MAY 14, 2021

In April last year, Mayor London Breed announced a 15% cap on food delivery service fees. It’s hard for any food operator to differentiate itself from competitors when it’s evaluated by their food only (after it gets delivered) and not by the complete experience of eating out.

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Delivery Food Safety Point of Sale Customer Service 125

Ken Burgin

JULY 5, 2022

Food, Menus and Kitchen Management. Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety. Yume Food – buy surplus or near use-by-date food from wholesalers through an online marketplace. Free Safety Posters – excellent collection.

Kitchen Safety 78

Kitchen Safety Food Safety Online Ordering Website Management 78

Hot Schedules

APRIL 10, 2020

Check with your insurance broker It’s an excellent time to see what kind of coverage you have, what coverage you might need to extend (think Delivery Drivers), and what you have that will protect you now in the current climate. This has been a challenging year for anyone working in restaurants and hospitality. Related Posts.

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Food Safety Guest Recovery Employee Relations Social Media 88

Hot Schedules

MARCH 11, 2021

How the pandemic has affected employee benefit trends and expectations in the hospitality industry. The COVID-19 pandemic has hit no industry harder than the hospitality space, which has been on a grueling rollercoaster of lockdowns, reopenings, and more lockdowns. The Employee Benefits Outlook Post COVID-19.

Employee Relations 78

Employee Relations Insurance Recruiting Hospitality 78

Ken Burgin

AUGUST 6, 2022

Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. Adequate Insurance coverage – does it cover current risks and equipment? We often have it for breakfast! But, with a little thought and planning, you could thrive instead of just surviving.

Kitchen Safety 88

Kitchen Safety Equipment Cash Management Front of House 88

Harbor Touch

FEBRUARY 24, 2020

If you are planning to open a restaurant, you need to scan the risk landscape of the food industry to understand what you are up against in this business. Some of the common risks that restaurants encounter include; Food Safety Concerns. Food poisoning can occur even in the safest and most professional restaurants.

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Operations Kitchen Safety Food Safety Food Supply 78

KaTom

MARCH 17, 2020

The spread of COVID-19 has massively impacted the restaurant and hospitality industry at national and international levels. Food Safety Focus: Coronavirus Readiness in Foodservice & Restaurants. Arkansas Hospitality Association. Kansas Restaurant & Hospital Association. Hospitality Maine.

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Small Business Hotels Hospitality Information 103

Restaurant365

AUGUST 21, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Restaurant payroll is particularly challenging because hospitality employees may receive different kinds of compensation.

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Blog Restaurant Law Recruiting Employee Relations 78

Modern Restaurant Management

MARCH 11, 2025

From a legal perspective, Insurance : the pandemic highlighted the limitations of insurance policies. Several high-profile restaurant groups brought litigation against insurance companies for their coverage position, but were ultimately unsuccessful. – Pooja S. Five times a day!

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Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

MBB Hospitality

APRIL 14, 2023

This includes your day-to- day operations, setting policies for customer service, ordering procedures for food and beverages, and staff requirements needed for various shifts. This includes regulations pertaining to health and safety codes. This includes the necessary permits and insurance that need to be in place.

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License Food Supply Insurance Small Business 52

Modern Restaurant Management

MARCH 12, 2025

A $10 million lawsuit would be the nail in the coffin for nearly every hospitality business. Society Insurance has spent 110 years helping protect businesses and has seen firsthand how nuclear verdicts have evolved in the U.S. Invest in your operations and procedures to best ensure the safety of your customers and staff.

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Food Safety Insurance 2013 2024 373

Ken Burgin

FEBRUARY 13, 2024

Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy? What are the safety and hygiene standards in the kitchen? Many of them have done hospitality training at school, so will be used to structured education. How is performance evaluated, and is feedback welcome?

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Front of House Tip Distribution Kitchen Safety Customer Service 78

The Restaurant Times

DECEMBER 15, 2021

All the niches such as – restaurants, food factories, bakeries, etc., belong to different categories of food businesses. The food code is strictly applicable to any food business establishment in Dubai , Abu Dhabi, and the UAE. Insurance & working capital. Get Your Restaurant License On Priority .

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Dine-in Casual License Hiring 52

Modern Restaurant Management

SEPTEMBER 3, 2021

September is National Food Safety Education Month. This month, put food safety first and take steps to help prevent food poisoning from occurring. It’s common knowledge that you must wash your hands before handling food. In addition, how you clean and sanitize food-contact surfaces is also important.

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Food Safety Education Food Insurance 489