ChowNow

FEBRUARY 28, 2025

Additionally, integrating delivery orders directly into your restaurants POS system eliminates the need for manual entry, decreasing the chances of duplicate or lost orders. Here are the key features to look for when evaluating your options: Easily integrates with your existing POS system. Greater numbers of happy customers.

Delivery 195

Delivery Online Ordering Customer Service POS 195

Modern Restaurant Management

DECEMBER 17, 2024

Refrigeration systems, for instance, will use integrated sensors to track and respond to temperature fluctuations, mitigating spoilage risks proactively. Limited-time offers featuring unique, exciting flavors, not only spark excitement, but also create a sense of urgency, getting customers to try something fresh before it’s gone.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

DECEMBER 27, 2024

Integrate Loyalty Programs and Marketing Technology Disconnected systems can create inefficiencies and make it harder for you to deliver a seamless guest experience. In 2025, integrating loyalty programs with marketing technology will be a game changer for restaurants of all sizes. Gamification is another effective strategy.

2025 275

2025 Loyalty Program Email Marketing Customer Experience 275

Modern Restaurant Management

DECEMBER 31, 2024

2025 Culinary Trends Ingredients on the Rise Takes On Tahini Known for its richer and toastier flavor, black tahini will be featured on menus with versatility ranging from black tahini noodles and black tahini ice cream to tahini lattes and cocktails on the beverage side.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

APRIL 14, 2025

To encourage sign-ups and regular use, brands must go beyond basic discounts and instead offer personalized perks, seamless digital integration, and meaningful rewards that stand out in a crowded marketplace. That means operators need to audit their current tech stack to ensure it’s ready for integration.

Loyalty Program 332

Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

APRIL 17, 2025

Now, restaurants across all categories recognize how these features protect their bottom line, especially with ongoing staffing challenges and inventory planning concerns." "Pre-pandemic, only fine dining establishments typically used tools like prepayments or deposits. This innovation remains central to our identity.

Reservations 251

Reservations Fine Dining 2024 2023 251

The Rail

DECEMBER 2, 2024

Essential Features of a Food Delivery App for Restaurants A successful food delivery app comprises three key components: Customer App : Menu browsing with detailed descriptions and high-quality images. Additional features include: Push notifications to update customers on order status. Order assignment and status updates.

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

FEBRUARY 21, 2025

Popular platforms like OpenTable , Resy , and Yelp Guest Manager provide different levels of functionality, from simple online booking to full-scale table management with customer insights and marketing features. Some even integrate with point-of-sale (POS) systems to update inventory levels in real-time as orders are placed.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

DECEMBER 4, 2024

"Guests, particularly younger generations and urbanites, now expect seamless tech integrations like mobile ordering and pay-at-table systems to enhance convenience." "From our research, it’s clear that technology will continue to reshape the dining landscape as we approach 2025," Fink continued. "Guests

Seasonal Menu 251

Seasonal Menu Mobile Ordering 2025 2024 251

ChowNow

FEBRUARY 28, 2025

Benefits of a direct online ordering system: Full control over customer experience: A direct ordering system integrates seamlessly with a restaurants website, providing a branded, distraction-free experience where customers can browse the menu and place orders without being exposed to competitors.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

APRIL 11, 2025

Fortunately, theres a better way: integrating your delivery services into your restaurants POS system. There are two ways to do it: Direct integrations : Where your POS system connects individually to apps like Uber Eats or DoorDash. With 70% of US diners ordering takeout once a month, operators cant afford to let these issues slide.

POS 195

POS Online Ordering Demo Point of Sale 195

Modern Restaurant Management

APRIL 24, 2025

By maintaining a consistent yet adaptable volume level that reflects the flow of service and time of day, operators can preserve the integrity of the guest experience and even subtly encourage an extra round of drinks. The licensing, made-for-business features and playlists are all wrapped together in an affordable monthly subscription.

License 251

License Fine Dining Customer Experience Dine-in 251

Modern Restaurant Management

AUGUST 26, 2024

Must-Have Features for Modern Platforms Modern online ordering platforms have transformed how users order food. Let's review the main features food delivery apps should include: User Interface Order and Shopping cart : The app should provide an easy-to-navigate menu and shopping cart with checkout.

Delivery 448

Delivery Online Ordering Mobile Ordering Customer Service 448

Modern Restaurant Management

APRIL 29, 2025

And with features like waitlist auto removal, hosts no longer have to manually track down unresponsive parties, freeing them up to focus on hospitality.” The Yelp team is doubling down on AI-powered innovation in these 15 new features and updates, but tapping into AI is nothing new for the company.

Operations 221

Operations Front of House Seating Reservations 221

Modern Restaurant Management

SEPTEMBER 3, 2024

Essential Technologies for Restaurant Success Emerging restaurant brands should prioritize technologies offering order speed and accuracy, customization capabilities, integration with other systems and scalability for future growth. Comprehensive reporting and analytics capabilities help address sales volume concerns.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

ChowNow

MARCH 20, 2025

In this article, youll learn: How menu management software streamlines menu updates and eliminates manual errors Why outdated or inconsistent menus can impact customer satisfaction and revenue Key features to look for when choosing the right software for your restaurant Lets explore why every restaurant needs menu management software.

Menu 195

Menu Management Management Online Ordering 195

The Rail

NOVEMBER 15, 2024

By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease. What is Restaurant POS Integration? By stating the goals you are looking to achieve by integrating a new POS system, you will be able to filter out the options and create a solid foundation.

POS 130

POS Cash Management Point of Sale Customer Experience 130

ChowNow

MARCH 13, 2025

The operational and financial benefits of integrating all delivery orders into one system. A centralized delivery management system allows restaurants to integrate all their food delivery apps into a single dashboard, eliminating the need for multiple tablets and manual order entry.

Delivery 195

Delivery Food Food Order Point of Sale 195

Social Hospitality: Restaurants

AUGUST 13, 2020

Integrate Virtual Assistants. It’s critical to have an amazing customer service team and also to integrate leading communication technology like VoIP. As a cloud-based system, VoIP (voice over internet protocol) aims to bring numerous digital features to the hospitality sector. Leverage IoT Tech and Applications.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Modern Restaurant Management

DECEMBER 5, 2023

As economic challenges persist, the restaurant sector is poised to further integrate technology. Moreover, consumer expectations for innovation are growing, with 70 percent expressing a strong interest in the integration of technologies such as AI voice assistants and smartphone apps.

Technology 493

Technology Mobile Ordering Customer Experience Customer Service 493

Modern Restaurant Management

MARCH 27, 2020

Restaurants integrating AI in their POS systems can trim business operating expenditures thanks to a complete analytical data picture. When AI is integrated with the POS systems, it can assist in formulating schedules and let the owner focus on guests. Smart Inventory Management. Staff Scheduling and Customer Experience.

Inventory 517

Inventory Waste Customer Experience Events 517

ChowNow

FEBRUARY 19, 2025

Applying new technology to your restaurants operations is exciting, but integrating it always comes with one immediate hurdle: getting your staff up to speed. Start with the most essential taskslike taking an order or managing a deliverybefore moving on to more advanced features. Instead, break training into small, manageable steps.

Training 195

Training Online Ordering Customer Service Reference 195

Modern Restaurant Management

JUNE 26, 2024

An intuitive content management system (CMS) empowers you to feature the right items and promotions at the right time of day to boost sales. Next, brands should take a hard look at their drive-thru tech stack to address outdated systems and see how they can better integrate their systems to improve communication.

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 15, 2022

Because of the native integration with their loyalty program, Tocaya’s digital tableside capabilities ensure customer data is captured while customer patronage is rewarded with progress toward their loyalty account. Integrating loyalty program or CRM so guests are incentivized to seek out and use these channels.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

7 Shifts

JANUARY 5, 2022

Service fees, crashing apps, and missing integrations can create problems instead of solving them. 7shifts is best known for its scheduling feature that saves hours of managers' time each week. Engage Features. Some of the features that make scheduling easier (and more affordable) include: Overtime alerts.

Back of House 368

Back of House Point of Sale Front of House Coaching 368

Modern Restaurant Management

DECEMBER 30, 2022

Restaurants, like California’s Squeeze-In , have adopted Yelp Kiosk for a self-serve waitlist feature for customers, allowing walk-in customers to add themselves to the digital waitlist, view live wait times and receive “table ready” notifications.”

Technology 520

Technology Front of House 2023 Cash Management 520

Modern Restaurant Management

JULY 3, 2024

Incorporate high-quality images showcasing your dishes, inviting dining area, and any unique features that define your restaurant's personality. To cater to the growing demand for convenience, consider integrating online ordering and reservation systems into your website.

SEO 489

SEO Website Management Online Ordering Customer Experience 489

Modern Restaurant Management

JULY 19, 2024

In addition to the introduction of Gemini this year, they’ve also developed a range of AI features that will be integrated into standard Google searches. AI-Organized Search Results This feature will organize search results into AI-generated categories to make search results more clearly digestible.

Customer Experience 492

Customer Experience SEO Customer Service Take-out 492

Modern Restaurant Management

APRIL 2, 2021

The integration allowed Pho MPH to streamline all online orders, including third-party delivery and direct from their website, into one user-friendly platform. Mai needed to move quickly and, after reviewing options for a few weeks, chose to work with Your Fare and Pronto to set up their own online ordering system.

Online Ordering 504

Online Ordering Website Management Social Media Customer Service 504

ChowNow

MARCH 27, 2025

For example, ChowNow offers an auto-accept feature, which instantly confirms incoming orders instead of requiring busy staff members to manually approve every order. How POS integrations can help Most mistakes happen because staff are manually re-entering online orders.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

SEPTEMBER 28, 2023

With regulatory restrictions and strict sanitary regulations, online food ordering and no-touch home delivery services have become integral to the restaurant industry. As we move forward, the integration of technology in food service will continue to evolve, offering new opportunities for innovation and growth.

Technology 491

Technology Online Ordering Mobile Ordering Customer Service 491

Modern Restaurant Management

JANUARY 31, 2024

This article delves into five effective strategies to seamlessly integrate UGC into your brand's journey, highlighting how these approaches can amplify customer voices, strengthen brand loyalty, and drive meaningful engagement in an increasingly competitive market.

Social Media 508

Social Media Email Marketing Influencer Customer Experience 508

Modern Restaurant Management

APRIL 26, 2022

The software that controls the robot is integrated with sensors and cameras, allowing it to "see" the food it is assisting in the preparation of and monitoring key parameters such as temperature management. AI has become a valuable resource to have because it influences and is a critical feature of many businesses.

Front of House 493

Front of House Back of House Customer Experience Food Order 493

Modern Restaurant Management

APRIL 11, 2024

One flagship location features four drive-thru lanes running under an elevated kitchen and dining room, while the other launches a walk-up-only restaurant, perfect for major metropolitan settings. Explore New Customer Experiences Major brands are exploring ways to engage new audiences while retaining loyal customers.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

FEBRUARY 29, 2024

Additionally, integrated tech systems improve efficiency, accuracy, transparency, productivity, and more. It’s wise to invest in fully featured software options, which offer audit management and compliance tracking capabilities to maximize the safety of your food, guests, and business.

Food Safety 489

Food Safety Kitchen Safety Food Supply Audits 489

Modern Restaurant Management

MAY 15, 2023

With the right partner, mobile ordering: Integrates seamlessly with your point of sale, enabling employees to focus on the guest experience, not managing delivery orders by phone or a separate app. You also want to integrate your marketing and loyalty platform with your restaurant POS system.

Customer Experience 493

Customer Experience Delivery Loyalty Program Mobile Ordering 493