Modern Restaurant Management

OCTOBER 5, 2021

In the National Restaurant Association’s report, 75 percent of restaurant operators identified recruiting employees as their top challenge this summer, above all other difficulties experienced in the industry’s recovery. But not all hope is lost.

Technology 558

Technology Tip Distribution Front of House Back of House 558

Modern Restaurant Management

JULY 19, 2021

By outsourcing functions like the recruitment process, regular kitchen cleaning, and exterior and janitorial services, managers and staff alike can focus on their core expertise. First, the amount of time managers spend recruiting can have a distracting domino effect on food service operations.

Guest Recovery 508

Guest Recovery Recruiting Front of House Customer Service 508

Modern Restaurant Management

NOVEMBER 24, 2020

Recruiting the right people and investing in them from day one can save you the hassle of finding new people every 6 months. During COVID-19, restaurants need to be equipped to market delivery services and able to easily communicate fluctuating hours to their guests. Leverage Marketing Strategy to Remind People You Exist.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

JULY 22, 2022

Right now, the restaurant industry has experienced rapid employee turnover and staffing shortages, which is impacting how recruiters are bringing on new talent for food service roles. Recruiters today must stay nimble in their communication approach with candidates to remain competitive in attracting top talent. Intelligent Messaging.

Technology 450

Technology Recruiting Email Marketing Hiring 450

Modern Restaurant Management

MARCH 11, 2025

. – Peter Kellis, CEO of TRAY Since the pandemic, it has been complicated managing through government issues, supply chain issues, manufacturing shortages of restaurant equipment and, of course, hardest of all the loss of great staff and managers who were forced to leave the hospitality industry.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

MAY 27, 2024

She previously spent three years as an executive recruiter for restaurants, and her recruitment experience varies from fast food chains to fine dining, and for roles ranging front of house, back of house and management. She brings more than 17 years of human resources and talent acquisition expertise to her role.

Recruiting 474

Recruiting Front of House Back of House Hiring 474

Modern Restaurant Management

AUGUST 10, 2021

In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives. Some have been giving a special, one-off payment to new recruits, while others have provided free starters or drinks to those who sign up for interviews.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

FEBRUARY 15, 2022

These are just a few examples of how the latest in tech can equip marketers with leading guest intelligence and data analytics without the need to recruit or hire data scientists in a hugely competitive job market.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

NOVEMBER 9, 2022

According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. The resources you dedicate to recruiting candidates don’t need to be man hours.

Hiring 506

Hiring Recruiting Website Management Social Media 506

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff. Embracing Digital Transformation.

Cash Management 531

Cash Management Employee Relations Recruiting Healthcare 531

Modern Restaurant Management

SEPTEMBER 30, 2024

Investing in high quality audio and headset equipment makes this possible, whether dealing with a noisy drive-thru or taking a call from a busy kitchen. This will also help recruit and retain workers while simultaneously overcoming a labor gap, a challenge the industry has had trouble with amid a fluctuating economic environment.

2025 450

2025 Fast Casual Food Customer Experience 450

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. Things to consider are: Local Sentiment Finances Equipment Taxes or Violations Licenses and Permits What is the local sentiment towards the restaurant? Which piece of equipment breaks down the most?

License 444

License Equipment Certification Take-out 444

The Rail

APRIL 14, 2025

Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Securing more resources guarantees that your restaurant can manage more demand without compromising quality, whether it comes to equipment upgrades, automation investments, or production facility expansion.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Seventy-five percent of operators said they plan to devote more resources to recruiting and retaining employees.

2022 518

2022 2030 Food Supply Recruiting 518

Culinary Cues

MAY 13, 2023

So where will you get exposure to much, if not all of that? This is the biting question, the one that helps a young cook decide what path to take.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

JULY 30, 2021

To ensure that restaurateurs are envisioning their target consumer accurately, they can recruit their own restaurant patrons to participate in their qualitative research by offering a generous incentive.

Mobile Ordering 508

Mobile Ordering Customer Experience Customer Service Food Order 508

7 Shifts

NOVEMBER 14, 2024

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. 7shifts has developed its own hiring and training course for restaurants to help you with the entire recruitment and onboarding process.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

NOVEMBER 6, 2019

With slower labor-force growth, restaurants will continue to compete against other industries for talent, making recruitment and retention vital to success in the coming decade. Smaller restaurants could incorporate more automated kitchen equipment and the typical kitchen layout may change. annually between 2018 and 2028.

2030 385

2030 Dietary Restrictions Recruiting 2018 385

Modern Restaurant Management

FEBRUARY 9, 2021

The seemingly never-ending battle to attract workers to open jobs is being driven by an overall smaller industry labor pool stemming from limitations in how companies are competing for and ultimately recruiting workers.

2021 600

2021 Hiring Technology Social Media 600

Modern Restaurant Management

MAY 31, 2024

Artificial Intelligence (AI) has transformed the recruitment process, offering a new level of efficiency and automation. Infusing Culture into Recruitment While AI streamlines processes, it should never overshadow the human touch when it comes to showcasing culture.

Hiring 309

Hiring Recruiting Innovation Technology 309

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. The Great Resignation is real and it’s hitting the restaurant industry hard. Empowering Employees with the Right Tools and Training.

Front of House 576

Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

FEBRUARY 3, 2022

The Recruitment and Retention Dilemma : The pandemic significantly exacerbated the existing labor shortage and restaurateurs are still grappling with how to navigate a smaller labor pool. Technology has already proven useful in some areas, such as online ordering platforms that free staff from taking orders by phone.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

DECEMBER 30, 2022

Front-of-house staff can be hard to recruit, are less tenured, and have high turnover. Between supply chain issues, staffing challenges and increasing operation costs, restaurants have had to re-examine roles and responsibilities for employees and lean into technology to increase operational efficiency. Automating the Front of House.

Technology 520

Technology Front of House 2023 Cash Management 520

Modern Restaurant Management

APRIL 13, 2022

To set your business apart when it comes to recruiting and retaining staff, look to payroll and benefits technology. Employees who previously worked restaurant jobs are looking to other positions that lower transmission risk or better accommodate other pandemic concerns, such as limited childcare.

POS 539

POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

DECEMBER 29, 2022

Labor will remain competitive, but the relentless recruiting cycle and wage pressure has begun slowing down. The immediate 2022 labor crunch has been extremely painful for operators. The worst of the labor problem is beginning to ease. However, operators who didn’t have a labor management system in place will prioritize finding one.

2023 531

2023 Technology Back of House Customer Experience 531

Modern Restaurant Management

MAY 11, 2021

Recruiting is a human process and the tools businesses use should assist in humanizing the experience. There are tools that hiring managers can use to assist in speeding up the entire hiring process such as chatbots.

Hiring 493

Hiring Recruiting Sports Entertainment 493

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. With restrictions easing, customers are excitedly returning to their favorite restaurants. So just how do you meet this return of demand while operating with a smaller team?

Mobile Ordering 466

Mobile Ordering Ordering Front of House Guest Recovery 466

Modern Restaurant Management

OCTOBER 30, 2019

While it’s your responsibility to ensure that GMs are equipped to lead effectively, it’s also important to offer training opportunities and take the necessary time to set every employee up for success. General managers keep employees happy, and employees keep customers happy.”

Management 333

Management Management Hiring Training 333

Ken Burgin

DECEMBER 19, 2021

Managing ordering and cost control Rosters, recruitment and staff management Financial management and bookkeeping – anything outsourced? The post Podcast 3: How a Regional Cafe Gets Big-City Sales with Modern Systems & Equipment first appeared on Ken Burgin. Social Media and Online Marketing – what works best?

Equipment 114

Equipment Mobile Ordering Social Media Recruiting 114

Modern Restaurant Management

DECEMBER 14, 2021

As we enter 2022, it’s extremely likely that we will see carryover and amplification of the current issues plaguing restaurants today — specifically staff shortages, increased labor costs, and supply chain problems affecting imported products and equipment. Stated simply, operators need to improve labor’s experience.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Overview: Reporting in the Restaurant Industry. There's no denying that manual restaurant reporting can be time-consuming.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Food safety and restaurant cleanliness. Staff Management. Using technology to streamline workflows is one solution to this problem.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

AUGUST 3, 2021

The exact approach each restaurant takes will depend upon the kind of staff they’re recruiting — and their unique problems. While you need a competitive salary to get interviewees through the door there are additional ways to attract talent. For many restaurants, the lowest-hanging fruit will be childcare.

Hiring 531

Hiring Recruiting 2024 2018 531

Typsy

FEBRUARY 10, 2025

Frequent departures disrupt operations, increase recruitment costs, and require constant retraining of new hires. Enhancing competence: Upskilled employees are more confident and better equipped to handle complex guest interactions. Employees often cite a lack of career growth, feeling undervalued, and burnout as reasons for leaving.

Hospitality 78

Hospitality Training Certification Recruiting 78

Modern Restaurant Management

JULY 6, 2021

While it might be tough to recruit and retain quality employees right now, it is not impossible. A labor shortage isn't easy for any business owner or operator to manage, especially in this industry.

Restaurant Law 450

Restaurant Law Small Business Mobile Ordering Recruiting 450

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Here are some trends NCR is watching as move into 2022. Tackle the Labor Shortage with Hiring Incentives. In August, the restaurant industry lost more than 40,000 jobs.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

7 Shifts

DECEMBER 3, 2019

You’ll have to work with contractors and suppliers, acquire permits, and stay in touch with your franchisor to make sure you’re staying brand compliant.

Franchising 368

Franchising Franchise Audits Point of Sale 368