Modern Restaurant Management

MAY 5, 2025

When restaurant operators think about reducing operating costs, they often think they have to make large, sweeping cuts. Staff Appropriately When restaurants cut employees or reduce tables, they don’t end up with fewer expenses–they end up with burned-out, disgruntled team members who aren’t operating at their best.

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Operations Front of House Back of House 2025 251

Modern Restaurant Management

FEBRUARY 21, 2025

FDA’s Food Safety Modernization Act (FSMA) Rule 204 approaching, restaurant operators stand to gain improved confidence in the safety and quality of the food they serve. The resulting improvements in data accuracy and reliability will help the operator respond to food safety incidents efficiently.

Food Safety 524

Food Safety Management Management Kitchen Safety 524

Modern Restaurant Management

NOVEMBER 20, 2024

How do factors like suppliers, but also kitchen layout, equipment design, and workflow patterns impact contamination risk? In light of recent E-coli incidents and the Boars Head Listeria outbreak, all with trusted and respected brands, what should operators be doing to ensure guest trust?

Food Safety 419

Food Safety Kitchen Safety Food Food Supply 419

Modern Restaurant Management

OCTOBER 17, 2024

It is consequentially more difficult for restaurant owners and operators to obtain comprehensive coverage at a fair price – let alone find policies with the specific coverages they need. Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

MAY 23, 2025

In conjunction with thorough preventive measures such as vulnerability scanning and penetration testing , operators are already taking more effective steps to avoiding data leakage. What’s more, Microsoft’s research has found that 99.9 Clearly identify data that needs to be protected.

Operations 221

Operations Online Ordering POS Retail 221

Modern Restaurant Management

OCTOBER 6, 2023

IoT devices provide real-time data on critical factors, including equipment performance, energy consumption, and production processes. Restaurants should leverage IoT to optimize their operations and elevate safety, quality, and efficiency. Leverage smart equipment and sensors. Optimize operational efficiencies.

Food Safety 504

Food Safety Operations Management Management 504

7 Shifts

NOVEMBER 15, 2024

Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration. How do you handle unexpected challenges, such as equipment failure or supply shortages? For example, they may hold regular team meetings to go over new policies or operational updates.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

NOVEMBER 22, 2024

To facilitate a successful seasonal hiring process, restaurant operators must understand the full lifecycle of a seasonal hire – from recruitment to onboarding to retention – and how each stage presents an opportunity for restaurants to enhance their business and cultivate stronger teams.

Hiring 437

Hiring Recruiting Customer Experience Back of House 437

Modern Restaurant Management

FEBRUARY 2, 2024

Advanced networking solutions have emerged as a critical player in this revolution, offering the potential to enhance restaurant operations dramatically. At the core, these solutions include high-speed internet, ensuring all digital operations run smoothly and without interruption.

Operations 472

Operations Front of House Customer Service Customer Experience 472

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. After a challenging 2024, it’s promising to see restaurant operators looking ahead to 2025 with optimism.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

SEPTEMBER 16, 2024

As the QSR industry becomes increasingly crowded, understanding operations from the inside out is more crucial than ever. As competition intensifies, companies must innovate and streamline operations to stay ahead. Here are my top tips on driving streamlined operations that generate results.

Leadership 450

Leadership Operations Loyalty Program Guest Recovery 450

Modern Restaurant Management

OCTOBER 25, 2024

It takes commitment alongside some investment in specific areas of operations. Training Staff It does no good to look at waste reduction strategies for your restaurant’s operations if your staff doesn’t have a similar commitment to the concept. You’re unlikely to eliminate all your sources of overuse immediately.

Waste 311

Waste Equipment Inventory Customer Service 311

ChowNow

APRIL 15, 2025

One of operators most difficult challenges is balancing restaurant operating costs without compromising the food, service, and customer experience that makes your restaurant unique. The Three Types of Restaurant Operating Costs Before you can start paring down expenses, you have to understand what youre actually spending and why.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Modern Restaurant Management

APRIL 1, 2022

It’s a restaurant operator’s worst nightmare. While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected. Prioritize vulnerabilities that matter and patch operating system and application software frequently. What Is Ransomware?

Operations 601

Operations Point of Sale POS Small Business 601

Modern Restaurant Management

DECEMBER 23, 2024

These changes are driven by a combination of consumer demands, technological breakthroughs, and the industry’s need to adapt to economic and operational challenges. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.

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2025 Hospitality Bar Customer Experience 346

Modern Restaurant Management

APRIL 29, 2025

Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. In the coming months, AI-powered analytics will summarize feedback and trends over time to inform future operations.

Operations 221

Operations Front of House Seating Reservations 221

Modern Restaurant Management

MARCH 5, 2025

The Turning Point: Expanding into CPG Scaling an artisan food business isn’t just about making more product—it’s about ensuring that growth doesn’t dilute quality, customer experience, or operational efficiency. Space or equipment constraints that prevent further growth in the current setup.

Food 323

Food Back of House Consumer Goods Kitchen Safety 323

Modern Restaurant Management

MARCH 27, 2025

However, fire hazards such as neglected kitchen equipment and grease buildup can lead to serious kitchen fires, threatening lives and livelihoods. However, this crucial piece of equipment can stop working without warning when its fan belts aren’t inspected and replaced on a routine basis.

Kitchen Safety 355

Kitchen Safety Equipment Take-out Education 355

ChowNow

MAY 9, 2025

These include: Food Costs Labor Costs Occupancy Costs Operating Costs Marketing and Promotions Expenses Every successful restaurant owner knows that tracking these isnt just a bookkeeping exercise; its how you spot opportunities to save money, collect data for better decision making, and run more efficiently.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Modern Restaurant Management

DECEMBER 26, 2024

While corporate travel is expected to pick up, helping offset a predicted slowdown in leisure spending, the broader hospitality sector must grapple with economic and operational risks. By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles.

2025 418

2025 Management Management Insurance 418

Modern Restaurant Management

DECEMBER 16, 2024

A new year is creeping up on us again, bringing fresh opportunities—and challenges—for restaurant operators. Scheduling Training : Plan mandatory training for harassment prevention, safety, or customer service if required by law or beneficial for your operations.

2025 449

2025 Restaurant Law Audits Employee Relations 449

Modern Restaurant Management

DECEMBER 30, 2024

In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. Start by looking at internal and operational processes before rolling AI into customer-facing interactions.

Customer Experience 519

Customer Experience Loyalty Program Dietary Restrictions 2025 519

The Rail

JANUARY 3, 2025

Regular staff training ensures your employees are equipped to handle a fast-paced restaurant environment and the challenges that come with it, deliver exceptional service, and adapt to evolving industry trends to stay competitive. Cash handling : How to operate a cash register, manage transactions, and process payments.

Training 130

Training Operations Kitchen Safety Seasonal Menu 130

Modern Restaurant Management

APRIL 23, 2025

Serving alcohol is a fundamental part of many restaurant operations, but it also presents significant liability risks. Owners should review their policies annually to ensure they are equipped with adequate coverage and employing effective risk mitigation strategies.

Serving 377

Serving Restaurant Law Employee Relations Insurance 377

Modern Restaurant Management

DECEMBER 9, 2024

By keeping an eye on your real-time POS data in comparison to your predictions, you can quickly identify whether you are above or below sales expectations and adjust your operations accordingly.

POS 418

POS Seasonal Menu Point of Sale Customer Experience 418

EATER

OCTOBER 15, 2024

Heating and cooling, refrigeration, and cooking equipment are the biggest energy users, followed by lighting. It’s a great tool for our overall success,” said Emily Lyall, operations manager at the Lafayette Public House , a coffee, bar, and kitchen. More Energy Guzzlers Cooking equipment is just one facet of restaurant energy use.

Compost 299

Compost Food Equipment Waste 299

The Rail

MARCH 31, 2025

It ensures process consistency and simplifies operations across multiple sites. Operations at Multiple Locations Technology makes managing numerous locations easier in many ways: Centralized Management Systems: Managers can manage multiple locations from one platform. Use these solutions for your daily operations if you want to win.

Technology 130

Technology Management Management Operations 130

Modern Restaurant Management

FEBRUARY 18, 2025

While most Dominic’s operators, including me, were focused on the day-to-day challenges of running and building successful restaurants, Vincent made millions of dollars operating just one location. He knew he was a great operator, but he also knew the importance of having an exit strategy.

Social Media 432

Social Media Book Back of House Take-out 432

Modern Restaurant Management

NOVEMBER 14, 2024

The average restaurant operating a sit-down dining experience can miss 15-30 percent of incoming calls on average, with that number possibly being even higher during busy hours. Operational Efficiency : No constant interruptions for staff to focus on what matters when an AI phone host is available 24/7 3. menu, hours, etc.),

Reservations 448

Reservations Online Ordering Loyalty Program Book 448

Modern Restaurant Management

JANUARY 2, 2025

Pizza restaurants are poised to continue their evolution this year and incremental changes, especially in the areas of artificial intelligence, operational efficiency and customer preferences, will create both challenges and opportunities for pizzeria owners.

2025 251

2025 Online Ordering Franchise Franchising 251

Modern Restaurant Management

OCTOBER 1, 2024

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” With today’s technology, bar and lounge operators can have the best of both worlds. This question often stymies operators eager to increase revenues.

Bar 449

Bar Operations Back of House Front of House 449

Modern Restaurant Management

NOVEMBER 14, 2024

Investing in restaurant equipment cleaning solutions can also help to streamline the cleaning process and ensure that equipment is thoroughly sanitized. This includes frequent cleaning of high-touch surfaces (as mentioned earlier), using effective disinfectants, and training staff on proper hygiene practices.

Equipment 419

Equipment Presentation Training Technology 419

Goliath Consulting

OCTOBER 16, 2024

Building an integrated tech stack is essential for independent restaurants that want to streamline operations and improve customer service. When integrated with other systems, it allows for easy syncing with online orders and real-time inventory management, making operations smoother and more organized.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

Goliath Consulting

JUNE 8, 2025

Service Your Equipment Before It’s a Problem Now’s the time to inspect and maintain high-impact equipment. Move heat-producing equipment like grills and fryers away from cold prep stations or POS systems. Here’s how to prep your kitchen to beat the heat.

Kitchen Safety 195

Kitchen Safety Seasonal Menu Food Safety Equipment 195