Modern Restaurant Management

JUNE 16, 2025

Imagine sending your child to college and not knowing what the meal plan will cost or even more illustrative, when going into a restaurant and noticing that everything on the menus is 'market price.' " What can restaurant operators do to take proactive steps to mitigate potential future shocks to their supply chains and costs?

Supplies 221

Supplies Operations Food Supply Consumer Goods 221

Modern Restaurant Management

MARCH 5, 2025

The Turning Point: Expanding into CPG Scaling an artisan food business isn’t just about making more product—it’s about ensuring that growth doesn’t dilute quality, customer experience, or operational efficiency. Space or equipment constraints that prevent further growth in the current setup.

Food 322

Food Back of House Consumer Goods Kitchen Safety 322

Modern Restaurant Management

MARCH 23, 2022

Over the past decade, the restaurant business has been changing with the innovations in cooking equipment and advent of ghost and cloud kitchen. These are the future of commercial cooking and the cooking equipment industry must be ready for it. These equipment will allow chefs to cook food to perfection. 3D Printing and Food.

Equipment 520

Equipment Innovation Customer Service Food Order 520

ChowNow

MAY 9, 2025

These include: Food Costs Labor Costs Occupancy Costs Operating Costs Marketing and Promotions Expenses Every successful restaurant owner knows that tracking these isnt just a bookkeeping exercise; its how you spot opportunities to save money, collect data for better decision making, and run more efficiently.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

ChowNow

APRIL 15, 2025

One of operators most difficult challenges is balancing restaurant operating costs without compromising the food, service, and customer experience that makes your restaurant unique. The Three Types of Restaurant Operating Costs Before you can start paring down expenses, you have to understand what youre actually spending and why.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Modern Restaurant Management

SEPTEMBER 16, 2024

As the QSR industry becomes increasingly crowded, understanding operations from the inside out is more crucial than ever. As competition intensifies, companies must innovate and streamline operations to stay ahead. Here are my top tips on driving streamlined operations that generate results.

Leadership 450

Leadership Operations Loyalty Program Guest Recovery 450

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Advanced networking solutions have emerged as a critical player in this revolution, offering the potential to enhance restaurant operations dramatically.

Operations 472

Operations Front of House Customer Service Customer Experience 472

Modern Restaurant Management

DECEMBER 16, 2024

A new year is creeping up on us again, bringing fresh opportunities—and challenges—for restaurant operators. Strengthen Recruitment and Retention Efforts The labor market remains highly competitive, making proactive recruitment and retention strategies top priorities.

2025 449

2025 Restaurant Law Audits Employee Relations 449

Goliath Consulting

JUNE 8, 2025

Service Your Equipment Before It’s a Problem Now’s the time to inspect and maintain high-impact equipment. Move heat-producing equipment like grills and fryers away from cold prep stations or POS systems. Here’s how to prep your kitchen to beat the heat.

Kitchen Safety 243

Kitchen Safety Seasonal Menu Food Safety Equipment 243

Modern Restaurant Management

DECEMBER 22, 2021

With the new year just around the corner, many restaurants are deciding how they can enhance their operations going forward. There are different IoT-based solutions on the market designed to decrease downtime, increase energy and operational efficiency and improve overall customer experience. Connected Equipment.

2022 610

2022 Equipment Email Marketing Customer Service 610

Modern Restaurant Management

JANUARY 31, 2025

Connecting with the consumer through loyalty programs and better customer data is a key focus for operators – more than seven in ten restaurant leaders (71 percent) are planning to increase investment in their loyalty or reward programs to keep customers close over the next 12 months. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

JANUARY 2, 2025

Pizza restaurants are poised to continue their evolution this year and incremental changes, especially in the areas of artificial intelligence, operational efficiency and customer preferences, will create both challenges and opportunities for pizzeria owners. This not only frees up labor but also reduces order errors.

2025 251

2025 Online Ordering Franchising Franchise 251

Modern Restaurant Management

JULY 13, 2022

Differences in manpower, brand recognition, technology and marketing budgets have all presented significant challenges for single location restaurants to compete for market share. Marketing. Maximizing this opportunity for free marketing is key to developing deep relationships with customers and building customer loyalty.

Franchising 536

Franchising Franchise Operations Loyalty Program 536

7 Shifts

OCTOBER 22, 2024

Let’s explore 26 proven online marketing strategies to help your restaurant thrive. Target location-specific searches for more visibility The ultimate goal of your online marketing campaigns should be to bring in local customers to your restaurant. To do so, you must have an optimized website and engaging social media profiles.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. And the digitization of operations over the past few years means that the industry is getting better at capturing that data. Data, Data, Data.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Culinary Cues

MAY 12, 2025

Meticulously clean kitchens; pristine, starched chef whites; the very best equipment and ingredients from around the world. A growing number of chefs are shifting their attention to independent operations that focus on foods with wider appeal that need a commitment to excellence. Ahbut there are signs of change.

Fine Dining 348

Fine Dining Seasonal Menu Front of House White Paper 348

Goliath Consulting

OCTOBER 16, 2024

Building an integrated tech stack is essential for independent restaurants that want to streamline operations and improve customer service. When integrated with other systems, it allows for easy syncing with online orders and real-time inventory management, making operations smoother and more organized.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

Modern Restaurant Management

JANUARY 10, 2024

The hospitality industry, a vibrant tapestry woven from warm smiles and impeccable service, faces persistent challenges amid small signs of labor market improvement. Despite positive indications, most restaurant operators are still in dire need of staff. Shockingly, staffing in the restaurant industry remained 3.6

Hospitality 489

Hospitality Operations Dietary Restrictions Customer Experience 489

Modern Restaurant Management

JANUARY 29, 2025

Enhanced biosecurity includes: Restricting farm access to essential personnel only Implementing rigorous sanitatiozn protocols for equipment and vehicles Increasing surveillance and early detection programs to identify potential outbreaks 2. Ultimately, addressing the egg crisis requires a collaborative effort across the food supply chain.

Supplies 373

Supplies Pricing Food Supply 2025 373

The Rail

MARCH 31, 2025

It ensures process consistency and simplifies operations across multiple sites. Operations at Multiple Locations Technology makes managing numerous locations easier in many ways: Centralized Management Systems: Managers can manage multiple locations from one platform. Use these solutions for your daily operations if you want to win.

Technology 130

Technology Management Management Operations 130

Modern Restaurant Management

AUGUST 15, 2022

Throughout the pandemic, operators have taken note of consumers’ changing lifestyles and the needs of their staff, and as a result, recent innovations have emerged to address these new needs. Often, it’s hard to make human operations faster, so that’s where unattended tech solutions can support and conquer that challenge.

Operations 524

Operations Consumer Goods Sustainability Mobile Ordering 524

Modern Restaurant Management

SEPTEMBER 20, 2022

Marketing strategies and tactics can sometimes be an afterthought. User-generated content is also more effective than influencer marketing because it reflects an authentic customer experience. Recommendations in the form of customer videos lift promotional demands from independent operators’ shoulders.

Marketing 493

Marketing Social Media Front of House Customer Experience 493

Modern Restaurant Management

OCTOBER 1, 2024

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” With today’s technology, bar and lounge operators can have the best of both worlds. This question often stymies operators eager to increase revenues.

Bar 449

Bar Operations Back of House Front of House 449

Modern Restaurant Management

NOVEMBER 15, 2023

This means that restaurants and franchises must focus on efficiency and lean operations. Virtual Restaurants can be a great way to test new menu ideas or reach a new market. One way to do this is to open a virtual restaurant. A virtual restaurant is a restaurant that doesn't have a physical location.

Marketing 492

Marketing SEO Social Media Mobile Ordering 492

Modern Restaurant Management

JUNE 23, 2025

"We’ve seen delivery evolve from a luxury or backup plan to an essential part of how people eat," noted Elliot Hool, VP of Marketing at Sauce. "That Restaurants should proactively market high-margin family packs, special menus, and pre-order catering options to capitalize on these peak periods.

Catering 282

Catering Delivery Specials Online Ordering 282

Modern Restaurant Management

DECEMBER 28, 2022

We’re all familiar with equipment rental and software subscription services in the restaurant industry. But have you considered how an equipment subscription is a better, smarter business move than equipment ownership? You get to choose how to acquire this equipment: buy or rent. That’s what you pay them for.

Small Business 493

Small Business Equipment Cash Management Back of House 493

EATER

MAY 14, 2025

Oysters grown off-bottom are safer from predators, and the method is believed to produce a cleaner oyster thats easier to get to market. Equipment, too, is a major issue in Fingers operation. Brooke Olsen Numerous processes occur to ensure oysters are safe to eat in restaurants. Why is it so hard to find $1 oysters these days?

Pricing 280

Pricing Equipment Consumer Goods Bar 280

Modern Restaurant Management

APRIL 9, 2025

Joe Gale has more than 30 years of sales, operations and account management experience, including 20 years with Coca-Cola North America Foodservice where he worked closely with numerous QSR and fast casual brands. Financial stability : Franchisees need a solid financial foundation to cover start-up costs and initial marketing efforts.

Franchise 221

Franchise Franchising Loyalty Program Training 221

Modern Restaurant Management

DECEMBER 31, 2024

” The food and beverage industry is faced with this demand, yet there are very few pickle-flavored sauces actually available in today’s market. In 2025, operators can offer elevated foodservice experiences at more affordable prices through emphasizing value in LTOs to drive sales. Move over “swicy.”

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

JULY 22, 2024

According to the National Restaurant Association, operators’ 2024 sales should exceed $1 trillion. By listening to the “nerve center” of every location—its connected equipment. For example, one of the major drains on restaurants’ budgets is electricity, which powers up those all-important air conditioners.

Equipment 493

Equipment Food Truck Point of Sale 2024 493

Modern Restaurant Management

OCTOBER 24, 2024

How AI Use Drives Demand and Why it Matters Overall, rising demand could mean a significant impact on energy prices, due to several key factors at play: Market dynamics: As demand rises and the supply-demand balance tightens, market volatility and scarcity pricing are more likely. Implement changes aligned with your strategy.

Equipment 221

Equipment Pricing Influencer Sustainability 221

Modern Restaurant Management

OCTOBER 16, 2024

When done on a large scale, this wastes the platform’s marketing budget and eventually leads them to cut down on promotions, slowing order volumes for restaurants. This results in customers waiting longer for their delivery and negatively impacts legitimate drivers operating without this unfair advantage.

Delivery 417

Delivery Food Order Online Ordering Food Supply 417

Modern Restaurant Management

AUGUST 22, 2023

Based on all the buzz, it’s touted as AI-mazing for marketing. This has led many businesses to view it as a marketing magic bullet to solve their revenue woes. Of the 2,000 restaurant operators surveyed by Lightspeed , about 50 percent in the U.S. Take integrated WiFi marketing.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

Modern Restaurant Management

MAY 19, 2025

Yet even then, operators were innovating—often quietly and creatively. Over the last two decades, I’ve worked alongside operators in just about every hospitality setting—independent cafés, high-end dining rooms, food halls, and regional chains. The pandemic redefined how restaurants operate.

Hospitality 305

Hospitality Front of House Back of House Food Order 305

Modern Restaurant Management

MAY 30, 2025

This is true for businesses operating in office settings just as much as in restaurants, supermarkets, and other settings where businesses have daily contact with consumers. The reality is, the type of business you operate has a larger bearing here. Take Amazon, for example. It's a digital platform from start to finish.

Customer Experience 251

Customer Experience Customer Service Social Media Email Marketing 251

Modern Restaurant Management

NOVEMBER 19, 2024

The key to achieving this is proper staff training, adopting and leveraging technology to enhance the dining experience and manage operations, as well as cultivating a personalized experience and welcoming environment for all solo diners. Cultivating a Personalized Experience and Welcoming Environment Casual dining or fine dining?

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

NOVEMBER 15, 2024

Setting a new brand standard, Marco's Pizza recently unveiled a store redesign beginning in the Boise market at corporate-owned store. Our aim was to enhance the guest experience while strengthening and streamlining operations. In what ways does the redesign balance the aesthetic elements with operational ones?

Mobile Ordering 221

Mobile Ordering Design Customer Experience Online Ordering 221