Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

The Restaurant Times

NOVEMBER 4, 2021

Commercial kitchens with sophisticated layouts, containing all of the restaurant equipment that chefs want in the exact location that they require it, are critical to a restaurant’s success. A restaurant kitchen’s design and layout should allow food to flow smoothly from the prep area to the line.

Design 98

Design Kitchen Safety Back of House Food Safety 98

Modern Restaurant Management

OCTOBER 27, 2020

We’ve seen entire states reopen and re-close in short order due to spikes in cases. It’s a giant expense to gear up to reopen, invest in perishable supplies, rehire staff, upgrade safety measures … all just to close up shop again. Simple online ordering. An easy to use app. Contactless delivery.

Innovation 223

Innovation Hiring Mobile Ordering Kitchen Safety 223

Modern Restaurant Management

JANUARY 12, 2021

They are enjoying all aspects of their dining experience — the food, the interaction with employees, the ordering and payment process, the cleanliness and safety of the environment. To best adhere to changing guidelines and regulations and ensure employee and consumer safety, many restaurant brands turned to technology.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. State of the Plate 2020 – top foods across various cities. Disclaimer: The top foods below have seen the fastest growth on the Grubhub platform during the first half of 2020.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. There's a growing recognition that mobile apps alone cannot cater to all aspects of loyalty, paving the way for alternative solutions like kiosks and more integrated loyalty program structures.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

The Restaurant Times

JULY 2, 2020

Along with offering quality in food and service, safety and hygiene will be of paramount importance. Reopening In The Covid World: Restaurant Safety Practices To Follow. Customers will tend to gain the greatest confidence when restaurants adopt technology-based safety solutions that promote a contactless dining experience.

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

Ken Burgin

AUGUST 1, 2023

Your challenge is to ensure customer satisfaction and maintain cooking quality and pace whilst working with less equipment. The event could give your restaurant great publicity, but it means adjusting your plans, getting new supplies, and training your team on new recipes quickly. How would you handle this request?

Training 60

Training Management Management Kitchen Safety 60

Modern Restaurant Management

DECEMBER 11, 2019

Add cybersecurity risks, mix in consumer desire for transparency, then layer in the collection of consumer data collection and you’ve got a perfect storm of data management challenges across the food supply chain. How Multi-domain Data Governance Works from Farm-to-Fork. For clarity: ELM Customers are both internal and external.

Management 141

Management Management Food Food Safety 141

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

MARCH 16, 2020

“We know the coming weeks will be challenging ones for many small business owners, and we want to help restaurants focus on food, not finances.” will present a free webinar in conjunction with The Food and Beverage Shows titled, "Restaurant Preparation to Minimize COVID-19 Disease Risk and What You Need to Do Now."

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Modern Restaurant Management

MARCH 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic analysis due to the COVID-19 outbreak, food trends evolving due to Coronavirus and changing shopping behavior. While food and beverage had been declining steadily, retail is generally trending up. COVID-19 Foot Traffic Analysis.

2020 112

2020 Food Safety Kitchen Safety Consumer Goods 112

The Restaurant Times

SEPTEMBER 30, 2021

Food truck businesses have never been more popular than they are now. In 2020, we saw a significant rise in the number of food trucks. After all, they let you change sites, keep menus short and focused, and create an exciting and dynamic small company on wheels since they are smaller and most importantly mobile, unlike a restaurant.

Food Truck 52

Food Truck Food License Mobile Ordering 52

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

The Restaurant Times

MARCH 13, 2023

It can also help reduce labor costs and increase the speed of food preparation. It is where food is prepared and stored, and it frequently has additional staff spaces like a break room and a changing area. Window: Windows are where the food disappears to go to the front of the house once it is plated.

Back of House 52

Back of House BOH Front of House FOH 52

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Ghost kitchen business models What are the benefits of cloud kitchens?

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

ChefMod

MARCH 10, 2024

Manual tasks like paper-based ordering and invoice processing not only consume valuable time but also leave room for errors that can impact the bottom line. Moreover, dealing with multiple vendors for various supplies and ingredients can lead to fragmented relationships, making it difficult to negotiate favorable terms and pricing.

Mobile Ordering 40

Mobile Ordering Pricing Customer Service Sourcing 40

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across “Demand is up and supply is down—and when that happens we see a huge increase in velocity,” said CGA’s client solutions director Matthew Crompton.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

OCTOBER 29, 2019

The featured food items will be “Big Kahuna Burger,” “Loco Moco Fries,” “The Fat Luau," top photo and “The Fat Piña Shake." and four of the ten largest global food and beverage manufacturers rely on Green Rabbit to maximize the value of their digital food delivery initiatives.

Food Supply 86

Food Supply Franchise Franchising Customer Experience 86

The Food Corridor

MAY 10, 2021

Especially if you are looking to make a difference in your local community, support small food businesses, or run educational programs. Happily, there are sources of funding out there for community-focused projects that aim to give something back to the local food community. Credit: Central Market York Instagram.

Agriculture 98

Agriculture Food Kitchen Safety Education 98

Modern Restaurant Management

MARCH 25, 2020

Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. The company is offering Tap & Order and Tap & Pay technology free during the COVID-19 crisis. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 115

Online Ordering Insurance Mobile Ordering Website Management 115

Modern Restaurant Management

JULY 30, 2021

“This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.”

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

DECEMBER 3, 2020

The new Subway catering platform will allow guests, particularly businesses, to make large orders for any occasion from participating Subway restaurants across the U.S. "An "ezCater's platform provides effortless online ordering and exceptional customer service." .” Subway on ezCater Platform.

Franchise 165

Franchise Franchising Catering Online Ordering 165

Modern Restaurant Management

DECEMBER 14, 2021

Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022. Clinton Anderson, CEO, Fourth Enterprises. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). In Taiwan and South Korea, where restaurant dining rooms remained open during the pandemic, frequent users actually reported ordering more takeout and delivery.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

NOVEMBER 19, 2020

Together, the initiative supported the food and beverage community by providing more than 500,000 freshly cooked meals and much needed supplies across 19 relief kitchens nationwide. Sharebite launched Sharebite Stations, a streamlined, post-COVID compliant solution for facilitating contactless food delivery at offices.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. .

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

OCTOBER 16, 2020

The Manifest surveyed 501 people about their food delivery and restaurant habits during COVID-19 and found that two-thirds of people ate in-person at a restaurant in July 2020. Nearly two-thirds of people (65 percent) ordered food delivery in July 2020 as food options remain in-demand, but restaurant profit margins decrease with delivery.

2020 221

2020 2030 Hotels Food Safety 221

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. ” US Foods Donates More Than $10 Million. U S Foods Holding Corp. million people experiencing food insecurity.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). The findings, from research conducted by Reach3 Insights show a complex restaurant consumer marketplace that is ready to return, but still concerned about safety.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. DoorDash Deep Dish.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143