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Transforming Customer Experiences: Four Ways to Embrace Innovation in the Restaurant Industry

Modern Restaurant Management

In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion. According to research, the majority of customers are interested in ordering seasonal items. The industry is projected to reach $1.2

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Moves Modern Restaurants Are Making in 2024

Modern Restaurant Management

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. Orders come from a multitude of places. Wait or dwell experiences can be dampened if take-out or remote orders get preference. So, what’s the solution?

2024 203
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2022 Predictions: A Look at What Awaits Hospitality Tech Next Year (and Beyond)

Modern Restaurant Management

The pandemic has forever upended restaurants, wineries, breweries, entertainment venues, businesses that had been reluctant to embrace technology. Guests will have the ability to order through a kiosk, a server and through their phone all in one venue. Marketplaces Will Become More Expensive for Consumers and Operators.

2022 197
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2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

2024 132
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Effectively Targeting and Marketing to Gen Z

Modern Restaurant Management

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. They also provide a lot of entertaining and engaging content, especially when poking fun at their rivals. This means more data. More opportunities.

Marketing 209
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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180
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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189