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Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. and Canada.
Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” One example is OpenAI’s Operator, a tool that can perform web-based tasks like making a restaurant reservation or ordering food from a delivery app.
launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The blueprint provides operators with a how-to for putting key COVID-19 guidelines into practice as they plan reopening efforts. restaurant operations. Best practices for approaching front-of-house and back-of-house operations.
Each point-of-sale partner is helping in different ways – from providing a fully integrated application experience, to building pre-packaged point-of-sale documentation, to holding interactive webinars. Providing educational resources dedicated to answering questions small businesses have related to the RRF.
The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining. Opportunity lies in off-premises.
Social media erupted over portion sizes last year, which had a side effect of creating stress for employees as customers videoed their orders being put together. Continue to Site >>> Menu Does Chipotle have a structural problem? The company’s stock is down 14% over the past year and more than 9% so far in 2025.
Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp.
The final quarter is traditionally a slower time for quick service restaurants (QSRs), but operators can use this time to streamline operations, align payroll practices, and enhance their culture. Reaching every employee can be a logistical challenge. Many operators start this process in September, but this isn’t required.
Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. ” Dickey’s is now offering a franchise discount for existing Owners Operators. Current franchisees are eligible for $5,000 off franchisee fees.
Every quarter, Black Box Intelligence has the privilege of hosting executives from the top restaurant chains in the country for our State of the Industry (SOTI) webinar where we reveal the latest trends and insights driving today’s restaurant experience. According to our research, limited-service restaurants are operating with 1.7
Helpful articles and resources related to Restaurants and COVID-19. We have compiled those that we find the most helpful and informative for restaurant owners and operators. Ensuring employees and customers are safe is a top priority among restaurants across the nation. Updated March 17, 2020. Health and Sanitation .
DMCC and international investment holding company UVentures will develop and operate the facility in Cartagena de Indias, Colombia, which will trade a number of goods (including coffee). International Trade Centre hosts first webinar in young coffee professionals series. The webinar will take place on 19 May at 15:00 BST.
How you run and track your payroll accounting has a significant impact on restaurant operations. From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. Tracking labor and payroll data for restaurant employees.
Director Ops at Bojangles got together for an insightful discussion about how operators can adapt their labor model to meet consumer demand. John shared his experience managing operations during the pandemic and the impact on his labor needs. Labor continues to be the most pressing pain point for operators today. Related Posts.
Restaurant owners and operators faced a number of challenges last year, from an unprecedented labor shortage to changing consumer expectations and the continued advancement of new technology. On top of those issues, restaurateurs also dealt with increasing food costs and the operational questions presented by third-party delivery. .
I n a recent webinar, our outside legal counsel, Ina Young of Ogletree Deakins, answered some of the hospitality industry’s most vital COVID compliance questions. Here is the Q&A summary of the audience questions received during the webinar: COVID TESTING. Q&A: COVID Compliance Ogletree Deakins.
Fabian says he will work closely with ICO Executive Director Vanusia Nogueira to facilitate closer co-operation between the public and private sectors in the coffee industry. Farm Africa to host webinar on the specialty coffee sector in the eastern Democratic Republic of Congo. Blank Street Coffee expands presence in UK. Wed, 12 Oct.
International Women’s Coffee Alliance and International Trade Centre host gender inclusivity webinar. The webinar discussed how access to finance can be improved for female coffee producers in Latin America and Africa. The UAE trade authority held several exhibitions and discussions in Istanbul to boost bilateral trade relations.
Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Mobile tech solution can fill the gaps left behind by skeleton teams and keep operations competitive. This can lead to inefficient operations, sacrificed offerings, and dangerous employee burnout.
If you see yourself managing a team and overseeing operations, the path of a restaurant manager may be fulfilling. From managing staff to overseeing customer service and financials, they play a crucial role in ensuring the restaurant's daily operations run smoothly. As of 2024, they make around $26.42
They were better prepared to operate in a largely off-premise world. Yes, turnover for this category of employees continues to be higher than many would like. Turnover for those non-management employees has consistently dropped in this time. Comp Sales -1.5% This came despite the challenges faced since February. year-over-year.
Employees at two Peet’s Coffee California stores vote to unionise. Workers at two Davis locations submitted signed union cards to the National Labor Relations Board. The company will launch new branding for its Hong Kong store, and will operate as Maners Coffee. Tue, 29 Nov. Tue, 29 Nov.
Data as of the end of February shows that rolling 12-month turnover for hourly, non-management employees in limited service restaurants has dropped by a massive 28 percentage points compared to the same quarter a year ago. The effect is expected to be small on Upscale Casual and almost null for brands operating in Fine Dining.
National Labour Relations Board files for injunction over firing unionised Starbucks employees. Founded in 2008, the Espresso Academy also operates schools in Italy, Thailand, Nepal, Dubai, Saudi Arabia, Jordan, Egypt, Belgium, Mexico, and Bulgaria. Tim Hortons currently operates 51 outlets in the UK.
It eases operations and improves the chances of survival of a restaurant in the competitive world. A restaurant accounting system keeps track of all essential restaurant financial transactions, makes a finalized report, collects tax-related information, and summarizes it all for you. . Let’s find out. . Choose The Right Technology.
Related Read: Different Types of Restaurant Establishments. What kind of restaurant business you wanna operate, a food truck, cafe/bar, fine dining, quick bites or what? b) Read restaurant topic related books, successful restroprenuer interviews. Many of the costs related to the restaurant can be estimated.
The webinar featured: Lloyd Mann, Vice President Culinary of Sodexo ; Oliver Fischer, Director Group Culinary at Gategroup ; Martin Wolf, Segment Director Catering at Rational ; Stephan Leuschner, Director of Ghost Kitchens, Culinary Concepts & Broadcast at Rational; Carl Jacobs, CEO & Co-founder of Apicbase.
introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With
We appreciate how our team shows up every day with positive attitudes, ready for new challenges and open to all of the operational changes thrown their way. Operators that were already embracing an omni-channel approach have accelerated those efforts as a result of this evolving consumer behavior. Raquel Rosenthal, CEO, Digilant.
Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. As the Head of U.S.
GoodNews, which operates 25 stores across Barcelona, Madrid, and Paris, is now one of around 160 coffee-related B-Corp companies in the world. World Coffee Events to host webinar on updated rules and regulations for 2023 World Coffee Championships. Webinar registration is open now. million for the full year.
Taking this personalized approach helped many quickly adapt and modify operations using problem-solving skills tailored to the unique conditions of their individual markets. Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base.
Look for groups like The Multicultural Food & Hospitality Alliance that run webinars and seminars. Restaurant operators] need to make sure that the behaviors they want to see within their four walls are seen, and the ones that they don't are not seen. You and your team probably have biases. Ask them for feedback.
Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Check out the full “The Post Pandemic Restaurant Employee” whitepaper here. . Voice of the Operator – New COVID Vaccine Regulations . October 6, 2021.
But staffing shortages and supply chain challenges cut into profit margins and created operational headaches. From robotics to contactless payments, customers and operators began using technology to engage with one another in new ways. With inflation squeezing their wallets, operators will need to get creative to keep consumers happy.
Colectivo Coffee’s request to review unionisation denied by National Labour Relations Board. coffee&climate hosts Missed Wake-Up Call: The Coffee Industry and the Impacts of Climate Change webinar. The webinar is available to watch on YouTube. Scottish roaster Cairngorm Coffee appoints new operations director.
A lot of this is things we do every day,” says Wes Cort, the vice president of food and beverage operations for Norwegian Cruise Lines. “We But cruise companies come into the ring more prepared than many industries. “A We have an advantage here because this is not a stretch for us.”
State of the Industry Recap 5 Key Takeaways From Restaurant Industry 2025 Q1 State of the Industry The Restaurant Industry 2025 Q1 Snapshot Webinar by Black Box Intelligence shared important insights. However, improving ratings requires identifying actionable insightswhether operational, workforce-related, or market-driven.
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