7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195

A Wine Story

APRIL 8, 2020

These questions are related to service, blind tasting, and basic wine knowledge. So to make the story short, I popped the sparkling wine as was appropriate, draped it in a clean, white, starched serviette (napkin) and poured it for the gentlemen and their imaginary wives. CMS The Introductory Level. More about the MW Exams.

Certification 106

Certification Seminar Education Book 106

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 180

Serving White Paper Food Recycling 180

Hot Schedules

DECEMBER 6, 2019

Every manager forecasts differently. The right tools (and data) can help your manager make better predictions. This will generate less waste, more profit, and happier employees and guests. Then, managers should overlay their local knowledge (about local events, or nearby construction). How accurate is your forecast?

White Paper 109

White Paper Inventory Employee Relations Download 109

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 144

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 144

Modern Restaurant Management

OCTOBER 29, 2020

” Ordermark’s online order management technology consolidates mobile orders across online ordering services and sends them to a single printer — enabling omni-channel ordering and delivery. White Castle Flips for Flippy. “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

Online Ordering 130

Online Ordering Customer Service Seasonal Menu Food Order 130

Hot Schedules

JANUARY 14, 2020

This means managers allocate labor across the week based on their allowed labor spend, which is based on expected sales. Managers have a fixed amount of money to spend on staffing throughout the week. The error compounds, and to stay on budget, managers are forced to cut shifts at the end of the week. What does that look like?

Employee Relations 78

Employee Relations Download White Paper Allergens 78

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 113

Mobile Ordering Front of House Customer Experience Back of House 113

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. L&L Hawaiian Mixplate offerings will include: Starch: White rice, brown rice, chow mein. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 82

Franchise Franchising Customer Experience Seasonal Menu 82

Hot Schedules

MARCH 26, 2019

See how improving your employee experience will boost the guest experience, too. Engaging your employees will encourage them to stay. Engaging your employees will encourage them to stay. Disengaged vs. Engaged Employees. As you may imagine, disengaged employees deliver mediocre or negative customer experiences.

Employee Relations 60

Employee Relations Front of House Allergens Back of House 60

EATER

SEPTEMBER 30, 2020

The 1973 “Chicago 21 Plan,” designed to stem white flight by revitalizing areas surrounding the city’s commercial district, the Loop, targeted nearby communities like Pilsen. s general manager confronted the group and asked, “Is there anything we can do to help?” Private developers then tried slowly expanding into those areas.

2010 145

2010 2013 Back of House Small Business 145

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. In conjunction with the investment, PSG Managing Director Adam Marcus will join SevenRooms’ Board of Directors. 1-2 million. $2-5

Mobile Ordering 158

Mobile Ordering Restaurant Law Seating Customer Service 158

Modern Restaurant Management

FEBRUARY 14, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. “We are thrilled to have Donal join our team during this exciting time of growth for the hotel,” said Donte Johnson, general manager of Hotel Revival.

Back of House 111

Back of House Hotels Leadership Design 111

EATER

AUGUST 21, 2020

But that vision came with a toxic management style characterized by intimidation, a barrage of sexualized commentary, and explosive anger, according to two dozen current and former staffers. The next day, Yoshino informed Meehan the paper would launch a formal investigation into the allegations raised at the meeting.

White Paper 145

White Paper Social Media Magazine Back of House 145

ExactHire - Restaurants

SEPTEMBER 29, 2021

Empty toilet paper shelves and daily home deliveries became the picture of the pandemic for many white-collar workers. If your candidates are flocking to work for the big box stores, it’s time for you to find creative ways to recruit hourly employees and warehouse workers. Understanding your ideal employee’s needs is one thing.

Recruiting 52

Recruiting Employee Relations Healthcare Small Business 52

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. Business owners will see this brand new experience when they log into their account this morning.

Guest Recovery 102

Guest Recovery Food Safety Loyalty Program Point of Sale 102

ExactHire - Restaurants

SEPTEMBER 29, 2021

Empty toilet paper shelves and daily home deliveries became the picture of the pandemic for many white-collar workers. If your candidates are flocking to work for the big box stores, it’s time for you to find creative ways to recruit hourly employees and warehouse workers. But your employees and their families still get sick.

Recruiting 52

Recruiting Employee Relations Healthcare Small Business 52

Modern Restaurant Management

OCTOBER 15, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dismal restaurant sales traffic, best foodie cities , top breakfast foods in America, food fraud and why Brits love chicken shops. ” Small Relief For Management Retention, But Staffing Still Concerning. Challenging Q3. Looking Ahead.

2019 71

2019 Point of Sale Small Business Consumer Goods 71