Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

OCTOBER 24, 2024

These trends are driven by Millennial and Gen Z consumers, who are more willing to pay a premium for sustainable products; those consumers also tend to be more online and acutely aware of the impact of business practices on the lives of people and the future of the planet. But is B Corp certification something restaurants should pursue?

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

APRIL 20, 2020

Healthcare workers are risking their health to protect ours, and restaurants are fighting to stay in business. “With orders down so much right now, feeding hospitals makes a huge difference to our business,” said Paul Barker, Owner of Pauli’s in Boston. ” Small Brand, Big Heart.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro Loyalty will give restaurateurs in-depth customer insights so they are able to deliver an exceptional guest experience, every time; drive more sales and encourage repeat visits by implementing powerful customer data-driven campaigns; and efficiently and effectively promote their business using sophisticated CRM and marketing tools.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

SEPTEMBER 3, 2020

Here’s a quick rundown of what most restaurants have been facing this summer across the nation, due to the pandemic – and some insights from our team of attorneys on how your restaurant business can keep adapting: The New Normal. Hunkering Down Due to Health Reasons and Capacity Limits. Adapting Your Footprint for Outdoor Seating.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

NOVEMBER 11, 2020

Labor and employment claims will continue to be one of the top legal issues facing restaurants as they navigate the government health and safety regulations. Others have brought employees back that were only temporarily furloughed and have questions about accrued sick leave. The eviction moratorium is not a long-term solution.

Kitchen Safety 553

Kitchen Safety License Restaurant Law Food Safety 553

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. It was an attempt to outline those universal guidelines for success in a kitchen, those attributes, and expectations of anyone who ties on an apron. My hope is that these are worthy enough of a space on your kitchen bulletin board or the chef’s office door.

Kitchen Safety 413

Kitchen Safety Back of House Front of House Food Safety 413

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

JULY 10, 2020

Here’s how to plan your restaurant’s grand opening (or re- opening) to get back to business with a bang. Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Pssst, if this is your first opening, check out our blog on How to Start a Restaurant!

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Small Business Recovery. Restaurant and bar related concerns. Restaurant and bar related concerns. Broader SMB concerns.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

JANUARY 8, 2024

The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

SEPTEMBER 15, 2020

. “Without assistance at all levels of government, many of these businesses will be forced to close their doors. This coalition seeks to provide a unified front willing and able to affect positive policy changes that support restaurants and bars both large and small.” Unfortunately, many already have.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Simply put, if things aren’t running well in the kitchen, restaurant staff and diners alike often suffer. this atmosphere has long been considered a given, and even a rite of passage, for any kitchen job.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. We’ve seen how robotics can improve not only the customer experience, but the employee experience.

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Technology that helps kitchens manage and time orders from multiple channels will be key to keeping pace and ensuring diners stay happy and loyal.” Employees want schedule flexibility.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

EATER

MAY 16, 2024

That’s why it is so important to the restaurateurs, businesses, and civil society groups trying to make child care more accessible to people in the restaurant industry. And it has to be businesses, government, and private partnership.” Which, as an employee is one thing, but once you get into management, the stakes get higher.

Employee Relations 310

Employee Relations Government Hospitality Take-out 310

Modern Restaurant Management

MARCH 16, 2020

percent from unusually high numbers a year ago related to U.S. 65 percent wipe down bathroom and kitchen surfaces. Comcast Business shared the top trends impacting the quick-service restaurant (QSR) industry, based on the company’s deep experience working with leading QSR and franchise establishments. That was up 5.7

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

JANUARY 9, 2020

“Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. ” New CEO at Waitr.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

The Rail

AUGUST 16, 2024

And with a million other tasks to manage, safety is often the least of one's concerns. And it’s not that operators don’t care about safety, it’s just often not in the forefront of mind when also dealing with bills, inventory management, guest management, staff scheduling, etc. Proper and regular maintenance can help.

Kitchen Safety 130

Kitchen Safety Food Safety Employee Relations Equipment 130

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. Remember that your brand name adds intangible value to your business.

Bar 221

Bar License Food Supply Restaurant Law 221

7 Shifts

SEPTEMBER 16, 2024

Other possible reasons include wanting to retire or find new business ventures. If your business is priced too high, buyers may overlook it. Moreover, a correct valuation reassures buyers that your business is financially healthy, even with the restaurant costs that come with it.

2024 195

2024 Document Point of Sale Cash Management 195

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it,” said The Good Food Institute Foodservice and Supply Chain Manager Zak Weston.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Hot Schedules

APRIL 29, 2020

Helping to answer your questions around new HR and payroll-related funding and guidelines. W ith all the COVID-related news regarding restaurants, it’s not surprising to discover that many people have questions. This temporary “re-classification” does not apply to employees either laid off or put on furlough.

Employee Relations 125

Employee Relations Kitchen Safety Website Management Small Business 125

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Unfortunately, even small mistakes in payroll and HR can be costly for business owners. Learning the basics of restaurant HR and payroll can help you prepare a plan that works for your business.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Cheetah

APRIL 10, 2020

You want to make sure you have high-quality staff preparing the food in your restaurant kitchen and serving customers. The app is recommended by big chains like Panera Bread but is also trusted by small restaurant owners who love the fact that it removes such a big headache for them. It’s free for up to 10 employees!

Kitchen Safety 103

Kitchen Safety Food Safety Front of House Inventory 103

Touch Bistro

JULY 4, 2021

Remember the expression, too many cooks in the kitchen ? are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. million food service employees lost their jobs in 2020. Well, go ahead and unlearn it. In total, 2.5

2021 98

2021 Employee Relations Hiring Recruiting 98

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. In the case of the hourly crew, turnover increased slightly in October after a small drop in September. Go with a Restaurant Gift Card.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

7 Shifts

JUNE 16, 2024

Before implementing the marketing ideas, you must understand how to create a perfectly-tailored strategy for your business. Conduct a SWOT analysis: Write down your restaurant's strengths, weaknesses, opportunities, and threats to identify which areas of your business could improve and have room for growth.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

The Restaurant Times

MAY 12, 2020

Cloud Kitchens, also known as dark kitchens, ghost kitchens, virtual restaurants, and delivery-only restaurants, run entirely on the strength of their back-of-house operations. As the kitchen infrastructure is the backbone of every cloud kitchen restaurant, it should be well managed and organized.

Operations 72

Operations Kitchen Safety Food Safety Inventory 72

Black Box Intelligence

MARCH 10, 2020

Dine-in sales still represent a small percentage of the total. Despite many companies beginning to bring back employees from furlough, of those people employed by chain restaurants back in January, only 45% of them remain actively employed today on average. Restaurant companies held on to most of their managers.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Unfortunately, even small mistakes in payroll and HR can be costly for business owners. Learning the basics of restaurant HR and payroll can help you prepare a plan that works for your business.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

The Restaurant Times

JUNE 30, 2021

The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The diverse nature of the job requires a restaurant manager to have a learning mindset and share new insights with the management and employees. . Source: MBB Management.

Management 52

Management Management Operations Front of House 52

The Restaurant Times

OCTOBER 30, 2020

With the outbreak of COVID-19, consumers have become more aware of the importance of health, hygiene, and food safety which will play a huge role in how restaurants operate in the new normal. Tips on How To Implement the Right Restaurant Food Safety System . Create a Restaurant Cleanup Plan. Utilize The Right Cleaning Tools.

Food Safety 52

Food Safety Kitchen Safety Employee Relations Food 52

Lavu

JANUARY 15, 2020

You need funds to restock your inventory, pay your staff, obtain or renew permits, buy business assets, and replace your restaurant equipment. Regardless of the purpose, restaurant financing is vital to running a successful business and ensuring smooth cash flow. . Start-Up Business Loans. Small Business Administration (SBA).

Cash Management 78

Cash Management Equipment Small Business Front of House 78