Modern Restaurant Management

JUNE 9, 2021

While our team is extremely excited about seeing each other in person, as a business owner, it‘s my responsibility to ensure we’re being safe, following appropriate CDC guidelines, and making the best decisions to protect our employees. Further, the Rockefeller Foundation found that 44 percent of 1,339 U.S.

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Modern Restaurant Management

FEBRUARY 3, 2021

restaurant industry has a loaded plate as 2021 picks up steam – especially from an insurance and financial protection point of view. “The prospects for fine dining and sit-down restaurants are going to remain strained for all of 2021,” said Doug Groves, founder at Program Insurance Group, in College Station, Tex.

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Modern Restaurant Management

JULY 16, 2021

In this environment, smart and strategic risk management has never been more important. These virtual brands have allowed restaurants to hone in on hot niche trends (anything chicken related, typically) with consumers. One, of course, is the need for enough people to manage the crowds now that their doors have reopened.

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Modern Restaurant Management

APRIL 21, 2020

All of them have asked us for help in saving their businesses and helping their employees. In addition, most restaurants should have business interruption insurance, and that insurance may provide some relief from economic pain. Business interruption insurance covers the loss of income that a business suffers after a disaster.

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Modern Restaurant Management

MARCH 31, 2025

With over 25 years of experience in legal strategy, risk management and market expansion, I have had the privilege of helping brands navigate these challenges, and I would like to share a few key lessons to help restaurant operators thrive in today’s dynamic environment.

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Modern Restaurant Management

MAY 1, 2023

That's why it's essential for restaurants to consider cyber liability insurance. First, they typically store significant customer and employee data, including names, addresses, and credit card information. With cyber liability insurance, the costs of hiring attorneys and other legal expenses can be covered.

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Modern Restaurant Management

AUGUST 5, 2024

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. What can restaurant operators learn from this experience?

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Modern Restaurant Management

MARCH 31, 2020

For that reason, restaurant and business owners typically carry business income coverage, also referred to as business interruption coverage, which is insurance coverage intended to replace lost income in the event business is halted or interrupted for some reason, such as a natural disaster.

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Modern Restaurant Management

AUGUST 31, 2021

With the laundry list of everything bar and restaurant owners need to handle on a daily basis, proper insurance coverage should be top priority. Proper communication with the insurance agent about all the ins and outs of the restaurant can help set up the policy right from the get-go.

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Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

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Modern Restaurant Management

DECEMBER 23, 2021

Ahead of New Year’s Eve celebrations, Society Insurance, which provides coverage to the hospitality industry, has put together the top four tips on how a restaurant can protect themselves, their patrons and their employees as well as create a safer environment on Dec. Obtain Liquor Liability Insurance. 31 and beyond.

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Insurance Restaurant Law Point of Sale Training 531

Modern Restaurant Management

MARCH 5, 2024

As the focus for restaurants continues to center on growing and staffing up, safety training can sometimes get lost in the mix or ratcheted down to cover only topics related to compliance with regulations. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

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Modern Restaurant Management

OCTOBER 9, 2023

In today's workplace, the significance of addressing employee mental health has become increasingly crucial. The well-being of employees directly impacts their productivity, engagement, and overall satisfaction. Offering Mental Health Benefits To support employee mental health, employers can offer a range of mental health benefits.

Employee Relations 492

Employee Relations Workshop Education Insurance 492

Modern Restaurant Management

JULY 28, 2020

Consider PPP loan insurance to cover damages, legal fees and fines if the SBA determines that your business was ineligible for the loan. Have 500 or fewer employees, taking into account any and all affiliates. ” Get to Know PPP Loan Insurance. Payroll calculations made in connection with the loan application.

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Insurance Certification Audits Small Business 404

Modern Restaurant Management

SEPTEMBER 6, 2022

Ahead of this year’s football season, the team at Society Insurance has put together the top four tips on how a restaurant and/or bar can protect themselves, their patrons and their employees as well as create a safer environment for football season and beyond. Obtain Liquor Liability Insurance. Take a buddy).

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Bar Insurance Restaurant Law Point of Sale 450

Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. And who has the time to read a 100-page insurance policy?

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Insurance Food Safety Employee Relations Small Business 221

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. Global insurance brokerage Hub International , is responding tonumerous inquiries asking for more guidance through the Coronavirus crisis.

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Food Safety Kitchen Safety Small Business Employee Relations 585

ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.

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Modern Restaurant Management

MARCH 18, 2020

” The Association proposed three separate categories of protection for industry restaurants and employees: directed/targeted financial relief; loans/insurance options for impacted small businesses; and tax measures. Loans/Insurance Options for Impacted Small Businesses. Federal Loan Program Equal to Lost Revenue.

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Modern Restaurant Management

MAY 20, 2020

Some staggering statistics on the restaurant industry during this pandemic include: Restaurants, on average, laid off 91 percent of their hourly workforce and 70 percent of salaried employees due to COVID-19 related closures ( James Beard Foundation ). Covered Period. Reductions in Average Full-Time Equivalency.

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Employee Relations 2020 Back of House Small Business 482

Modern Restaurant Management

MAY 29, 2020

In what has been a closely watched case, a court in France recently ruled that France’s largest insurer must pay on a claim brought by a restaurant forced to shut down due to the COVID-19 outbreak. Many insurance companies, however, have already begun to signal their intent to deny pandemic-related claims.

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Insurance Ordering Employee Relations Restaurant Law 305

Modern Restaurant Management

FEBRUARY 26, 2021

I think it is very important for business owners, in general, to make a statement that our employees matter and so does their voice,” said Hunter Evans, Chef, at Elvie’s in Jackson, Mississippi. Interviews range from baristas and servers to operations managers. ” Hunter Evans. We often have meditation before service.

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Employee Relations Healthcare Insurance Communication 450

Modern Restaurant Management

NOVEMBER 16, 2023

Lack of health insurance isn’t considered one of the major reasons the hospitality industry has, according to the U.S. A recent survey found that low pay, lack of recognition and bad management are three of the major variables. Many of the employees tell me that they appreciate that mental health is covered as well.

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Insurance Employee Relations Reference Small Business 309

The Rail

OCTOBER 30, 2024

Restaurant owners must consider risks like increased insurance costs and potential wear and tear from extensive use if they opt to use a personal vehicle. If you purchase or lease dedicated delivery vehicles, consider additional expenses such as maintenance, insurance, and fuel.

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Modern Restaurant Management

JUNE 17, 2020

If you are one of the businesses that has been lucky enough to receive a small business loan through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (or otherwise have been able to secure alternate financial backing), you may have been able to retain many of your employees and maintain business continuity in the interim. [1].

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

FEBRUARY 27, 2020

For over 60 years, there had been no meaningful updates regarding joint employer status, leaving many franchisors and similarly situated parties wondering – is my entity liable as a joint employer for my franchisee’s/affiliate’s acts relating to employees? Determination of employee’s rate and method of payment.

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Employee Relations Hiring Government Definition 458

Modern Restaurant Management

AUGUST 30, 2021

Construction defects can devastatingly affect revenue and raise health and safety concerns for patrons and employees. Owners should also be mindful of strange smells, and employees’ health complaints, which may be caused by mold. Review your commercial property insurance policy. Cracked floor tile.

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Insurance License Restaurant Law Employee Relations 536

Modern Restaurant Management

MAY 17, 2024

Society Insurance, which provides coverage to the hospitality industry, wants to share resources restaurants should be leveraging and implementing, such as creating an Employee Assistance Program as well as educating workers (and yourself!) At this point, you need to determine if your employee is covered under FMLA.

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Employee Relations Insurance Healthcare Restaurant Law 448

Modern Restaurant Management

AUGUST 31, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Full-service restaurants are exempt from this law if employees sort organic waste. Litigation. Legislation.

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2020 Restaurant Law Agriculture Compost 410

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

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Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JUNE 7, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Demand is surging and finding employees has become almost impossible. All employees have cellphones, tablets and TV’s. Circumstances change rapidly in the restaurant sector.

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Employee Relations Insurance Cash Management 2021 305

Modern Restaurant Management

OCTOBER 22, 2020

In many cases, an injured employee will have a right to compensation. This is why you pay into your state’s workers’ compensation fund or self-insurance. This means that your employees can’t put in a claim for something that’s unrelated to work. The employee was injured while violating company policy.

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Employee Relations Insurance Equipment Training 504

7 Shifts

AUGUST 18, 2024

But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. This is only a guideline.

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License Equipment POS Food Supply 370

EATER

AUGUST 24, 2022

“They said, ‘We are like family here,’ and when they said that, they made me feel like I was going to be part of a family work environment,” says Luna, a former Amy’s Kitchen employee. Some employees who spoke to Eater requested anonymity; pseudonyms are denoted throughout with asterisks.). And that’s something I needed at the time.”.

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Kitchen Safety Employee Relations Food Safety 2022 363

Modern Restaurant Management

MARCH 24, 2021

Additionally, the customer experience of services like DoorDash is heavily tailored for end-users — but not necessarily as well-developed for restaurants themselves; managing the services can be difficult, although that’s getting better. There are plenty of concerns that come along with setting up in-house delivery.

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Delivery Customer Service Point of Sale Customer Experience 473

7 Shifts

JUNE 4, 2021

And while you may not picture a restaurant manager or worker parked at a desk to work, it's a huge part of restaurant management. Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. If it's not measured, it won't be managed. Break-even point.

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Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. ” DeliverThat Expansion. .”

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527