Modern Restaurant Management

APRIL 22, 2020

Read on to learn why he says: "The Coronavirus crisis is pushing all of us to think innovatively." We ask that those "seated" at the table give a $50 dollar minimum donation. In times like these, we are challenged to quickly develop innovative new programs to meet changing demand and market forces.

Retail 129

Retail Seating Customer Service Supplies 129

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 211

2024 Loyalty Program Cash Management Customer Experience 211

Modern Restaurant Management

DECEMBER 28, 2020

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Chris Prociv, VP Marketing & Innovation at La Brea Bakery.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Restaurant365

JANUARY 11, 2022

And, with innovations in technology, the latest automated restaurant manager logs have now increased their usefulness beyond just handing off the day’s activities to the next manager and keeping above store operators apprised of what’s happening at their locations. Optimize employee productivity using a manager log. Visualize trends.

Management 158

Management Management Employee Relations Communication 158

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. But restaurant management is the glue that holds it all together.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." . "As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. 1-2 million. $2-5

Mobile Ordering 156

Mobile Ordering Restaurant Law Seating Customer Service 156

Restaurant365

JANUARY 11, 2022

And, with innovations in technology, the latest automated restaurant manager logs have now increased their usefulness beyond just handing off the day’s activities to the next manager and keeping above store operators apprised of what’s happening at their locations. Optimize employee productivity using a manager log. Visualize trends.

Management 142

Management Management Employee Relations Communication 142

Modern Restaurant Management

APRIL 13, 2021

From the brightly lit stage at the Gaylord Opryland Resort and Convention Center in Nashville, I looked out at 500 franchisees seated in rounds. They relate well with customers, employees and their franchisor. Running a franchise is less about innovation than it is execution. They manage adversity.

Franchise 177

Franchise Franchising Employee Relations Coaching 177

7 Shifts

OCTOBER 15, 2020

The restaurants who received the funding agreed to pay all employees non-tipped minimum wage, plus their tips as the restaurant returns to regular operations, and agreed to serve at least 500 free meals to New Yorkers affected by COVID-19. Even now, restaurants in New York remain at 25% seating 8 months after the crisis first began.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

AUGUST 19, 2020

We're already seeing lots of innovation. The role of many employees may evolve from manual tasks to more human interaction. There is still a lot of scope for innovation not only in the areas of hospitality and customer relations but also in the way we cook. Here are their insights.

Kitchen Safety 221

Kitchen Safety Food Safety Loyalty Program Technology 221

EATER

MARCH 17, 2022

What Starbucks leadership did not mention, though, is that the National Labor Relations Board (NLRB) filed a complaint against the company on March 15, alleging that it had engaged in retaliatory and discriminatory actions against employees organizing at a Starbucks in Phoenix. Howard Schultz is back as CEO of Starbucks. |

Employee Relations 97

Employee Relations Mobile Ordering Hiring 2021 97

Modern Restaurant Management

AUGUST 21, 2020

The parents we surveyed want to see clearly visible steps taken to reduce risk, including free hand sanitizer at entrances, sanitation of tables/chairs between customers, employees wearing masks and gloves, spaced out tables, and daily employee temperature checks. Families’ High Expectations.

Food Safety 212

Food Safety Entertainment Employee Relations Customer Experience 212

Modern Restaurant Management

SEPTEMBER 3, 2020

Adapting Your Footprint for Outdoor Seating. In areas of the country, such as Miami-Dade County, Florida, where our firm is located, restaurants have been able to reopen – if they have outdoor seating that meets social distance requirements. Judiciously monitor your employees’ health as well. Think Out of The Box.

Fine Dining 172

Fine Dining Restaurant Law Food Truck Outdoor 172

Modern Restaurant Management

NOVEMBER 15, 2022

Rick Camac, Executive Director of Industry Relations at the I nstitute of Culinary Education. Pulling the curtain back allows your guests to feel respected as intelligent and logical people, who have been given the choice to continue to support a business that values its food quality and employees. Avoid a blindside at all costs!

Pricing 182

Pricing Food Supply Seasonal Menu Menu 182

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Chris Prociv, VP Marketing & Innovation at La Brea Bakery. Shyam Rao, CEO and Cofounder, Punchh.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

The Restaurant Times

NOVEMBER 17, 2022

Floor layouts necessitate some innovation and research, as they must blend your vision for the café with the availability of the space. Seating/Dining area. Whereas, if your store is going to be in a more sunny area, you might be able to arrange for a lot of outdoor patio seating. Coffee bar. Ordering station. Waiting area.

Design 52

Design Café Customer Service Outdoor 52

Restaurant365

JUNE 17, 2022

John Wang (no relation to Libby Wang) of Rocky Mountain Robotech said the software from his company turns a robotic server into a hostess, a runner, waitstaff and a host. I talked to Mark Calvillo, senior vice president, product, who introduced me to their Hire program, an easy-to-use applicant tracking system for potential employees.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 112

Mobile Ordering Front of House Customer Experience Back of House 112

Modern Restaurant Management

JUNE 28, 2021

This legislation results from innovative practices restaurants and bars developed during COVID-19 shutdowns nationwide. § 3-3-11 also requires the customer receiving the alcohol to place it in a locked glove compartment, a locked trunk, or the area behind the last upright seat in the vehicle if it is not equipped with a trunk.

Restaurant Law 110

Restaurant Law Employee Relations Customer Service 2003 110

Black Box Intelligence

DECEMBER 10, 2021

Technology in restaurants can be a game-changer for the customer experience, employee workflows and the bottom line. Which restaurant innovation can help drive growth or reduce labor costs? One of the most exciting innovations is the Flippy robot. Restaurant technology can also be used for employee administrative tasks.

Technology 52

Technology Online Ordering Point of Sale Kitchen Safety 52

Perfect Daily Grind

MARCH 18, 2022

bio bean’s product received an award from the “cofinitive #21toWatch” campaign, which recognises global innovation and entrepreneurship. The 50-seat coffee shop in Culver City is the roaster’s third new location in the past six months. The new 101-seat café will open on 25 April. billion) in 2021.

Pricing 121

Pricing Webinar 2022 Social Media 121

Modern Restaurant Management

MARCH 3, 2023

Across all six major segments, more than 9 in 10 operators plan to continue offering outdoor seating and the same number of operators are also likely to continue offering alcohol-to-go, if their jurisdiction allows it. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

MAY 18, 2020

. “Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. The guide provides the following key principles for an effective reopening.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

EATER

JANUARY 26, 2021

These pivots require time, resources, creativity, innovation, and, of course, money — and their success can mean a restaurant’s survival. Between 25 and 30 employees were laid off in March, including most of Detroit Shipping’s events staff. COVID-19 pivot-related construction projects were another cost to contend with.

Food 93

Food Outdoor Point of Sale Food Safety 93

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage.

Mobile Ordering 210

Mobile Ordering Front of House Fast Casual Customer Service 210

EATER

MARCH 30, 2021

These pivots require time, resources, creativity, innovation, and, of course, money — and their success can mean a restaurant’s survival. Even with the pandemic-related loans and grants the two restaurants received, Mark estimates he’s lost about $75,000 over the past year. Mark hasn’t opened for any form of in-person dining since.

Outdoor 85

Outdoor Delivery Point of Sale Front of House 85

EATER

MARCH 30, 2021

These pivots require time, resources, creativity, innovation, and, of course, money — and their success can mean a restaurant’s survival. Even with the pandemic-related loans and grants the two restaurants received, Mark estimates he’s lost about $75,000 over the past year. Mark hasn’t opened for any form of in-person dining since.

Outdoor 77

Outdoor Delivery Point of Sale Front of House 77

Modern Restaurant Management

AUGUST 5, 2020

After moving from Australia to NYC, I couldn’t be more excited to make my mark as a part of this innovative, culture-lead team.” The franchise owner or manager can use the app to build workflows, list and assign tasks, set and check compliance parameters, and keep the frontline employees updated in real time.

Food Safety 195

Food Safety Mobile Ordering Online Ordering Kitchen Safety 195

EATER

JANUARY 28, 2021

restaurants are forced to regularly innovate in order to stay afloat. Paramount to the concept’s success is employee safety. The concept began as an offhand comment chef Aidan O’Neal made at an April public relations meeting in response to the pandemic. Hotels have suffered similarly.

Hotels 132

Hotels Fine Dining Dine-in Front of House 132

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays. Killer Burger Teams with Village Family Capital.

Franchise 147

Franchise Franchising 2021 Employee Relations 147

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent. .

Food Safety 110

Food Safety Customer Experience Website Management Employee Relations 110

Perfect Daily Grind

AUGUST 19, 2022

The UAE roaster opened its 54-seat location in the Dubai Hills Mall. Around 34 employees out of a total 50 signed the co-operative member agreement in July 2022. The company submitted a claim to the National Labour Relations Board which accuses government employees of interfering with recent union elections at certain stores.

2022 124

2022 Marketing Agriculture Certification 124

Clover - Restaurants

MAY 3, 2024

Additionally, in order for restaurant leaders to operate as a certified safe food handler , such as managers and chefs, they must pass assessments related to food safety and risks like foodborne illnesses. Employees aren’t wearing personal protective equipment. Employees aren’t following proper handwashing procedures.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

MARCH 16, 2020

percent from unusually high numbers a year ago related to U.S. Having the comfort that comes from security measures also allows restaurants to focus more on ways to innovate. Technology adds extra spice in recruiting and retaining employees – A restaurant’s staff plays a huge role in customer experience.

Mobile Ordering 102

Mobile Ordering Online Ordering Point of Sale POS 102

7 Shifts

JULY 8, 2023

10 years later, he's in the COO seat. And we try to really marry innovation and change and quality and staying on trend with making sure that we know what we're really great at. We're very proud when we can get a homegrown person, where we can see a year one employee, now a regional. Kahn: "And we would bartend together.

Hiring 273

Hiring Back of House Take-out Training 273

Modern Restaurant Management

NOVEMBER 2, 2020

For the respondents who reported having outdoor seating (or planned to add outdoor seating soon) and whose climates allow them to seat people outdoors nine or fewer months of the year, the decision to “weatherize” the patio for the colder weather was split. Meeting Customer Expectations. ” Off-Premise Focus.

2020 217

2020 Mobile Ordering Hotels Food Safety 217

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. Her journey into the franchise world began when she joined MOOYAH Burgers, Fries, & Shakes. .

Franchise 127

Franchise Franchising Catering Online Ordering 127