Modern Restaurant Management

FEBRUARY 12, 2021

Your restaurant website needs to help your guests find you online, inform them about your menu and, possibly, help them reserve a table or order a delivery directly from you. Implement an online reservation system. Position your restaurant in the market. Implement an Online Reservation System. Represent the whole menu.

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Design Online Ordering Mobile Ordering Reservations 520

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. According to research by Sopro, over 75% percent of consumers prefer to communicate with brands through email. times more than bulk emails.

Email Marketing 130

Email Marketing Reservations Marketing Loyalty Program 130

Modern Restaurant Management

MAY 21, 2020

Take the Flights restaurant , for example: Partnering up with the Los Gatos Chamber of Commerce, Flights started ‘Feed the Need Bay Area’ to leverage accounting support and marketing talent so that they could support the Bay Area community. Have a Marketing Plan for Reopening. Pick the Right Marketing Channels.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Modern Restaurant Management

MARCH 19, 2020

Listen to experts from legal, business, and marketing to join us to discuss the lasting implications of the coronavirus outbreak. I closed my own restaurant, Mezze Bistro + Bar, and it was heartbreaking,” said Bo Peabody, Co-Founder and Executive Chairman at Seated, and a restaurateur with more than 20 years of experience.

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Seating Loyalty Program Small Business Restaurant Law 431

Modern Restaurant Management

JUNE 27, 2025

. “Restaurants can't simply rely on their traditional playbooks anymore," says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. "Smaller, Chick-fil-A and Starbucks show broad appeal across regional markets.

Loyalty Program 371

Loyalty Program Customer Experience 2025 Customer Service 371

Modern Restaurant Management

DECEMBER 4, 2023

With a virtual queuing system, notifications can be sent directly to the customer’s device to inform them of status updates, including unexpected reservation changes or the amount of time remaining until they’ll be seated.

Customer Experience 506

Customer Experience Customer Service Technology Communication 506

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

SEPTEMBER 9, 2021

For many business owners, email marketing is the ideal solution to fostering relationships outside the restaurant. Most people would think that only big companies should use email marketing while the small ones should go for other restaurant marketing strategies. Pros of Using Email Marketing.

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Email Marketing Marketing Seasonal Menu Coupons 195

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. OpenTable seats around 1.6 Try 7shifts for free. Get a Demo 6. Learn more 7.

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Management Management Operations Mobile Ordering 367

Web Diner

FEBRUARY 28, 2025

From Empty Seats to Endless Lines: The Email Marketing Secret Weapon Your Business Needs Whether you’re running a cozy caf, a bustling bistro, a trendy food truck, or a high-end restaurant, there’s one universal truth: empty seats mean lost revenue. But the benefits go beyond direct sales.

Email Marketing 36

Email Marketing Marketing Food Truck Social Media 36

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. OpenTable seats around 1.6 Try 7shifts for free. Get a Demo 6. Learn more 7.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

OCTOBER 31, 2019

Allow Customers to Make Reservations Online. Adding a simple widget like Open Table’s Make a Reservation for customers brings several advantages. First and foremost, it is an almost guaranteed seating. Email isn’t going away. Here are ten items you should implement on your website. Newsletter Sign Up.

SEO 318

SEO Social Media Email Marketing Point of Sale 318

Open for Business

OCTOBER 30, 2024

Your reservation system is a goldmine of information just waiting to be tapped. Tapping into the power of your reservation data Start by digging into the basics. They’re where all that interesting reservation data comes together in one place. Email marketing is a great way to do this, but only if you do it right.

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Reservations Dietary Restrictions Email Marketing Point of Sale 60

EATER

OCTOBER 15, 2020

But what was for some an opportunity to celebrate the early arrival of changing leaves and everything plaid was a harbinger of bad times to come for restaurateurs now reliant on outdoor seating and the warm weather that allows it to survive. And he wonders how this will play out as the season changes. “I That’s when the money dries up.”.

Outdoor 363

Outdoor Seating Small Business Customer Service 363

7 Shifts

DECEMBER 17, 2020

trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. You have to earn it!

Loyalty Program 370

Loyalty Program Social Media Customer Service Email Marketing 370

Squirrel Systems

FEBRUARY 3, 2025

This guarantees that you’ll fill seats and can plan accordingly for a busy day. You can offer a small discount for pre-orders, which can be advertised through social media, email, and in-store promotions to get customers excited ahead of time. To secure a steady revenue stream, consider selling non-refundable tickets.

Social Media 80

Social Media Point of Sale Email Marketing Back of House 80

Tableo

JULY 20, 2023

Email marketing is becoming a crucial tool for promoting restaurants, cultivating client loyalty and encouraging repeat business in. In this post, we’ll examine five key tactics that are crucial for mastering restaurant email marketing and achieving outstanding results. So let’s start right now!

Email Marketing 75

Email Marketing Marketing Website Management Reservations 75

Modern Restaurant Management

MAY 5, 2021

All markets within Texas experience negative trends in the week to April 17, following a week of positive trends to April 10. In CGA’s latest COVID-19 Impact study, it was found that 62 percent of American consumers had been out to Bars/Restaurants since their local market re-opened.

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2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. The importance of making guests feel comfortable.

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2020 Mobile Ordering Guest Recovery Customer Service 474

Squirrel Systems

MAY 1, 2025

Promoting event hosting for corporate gatherings, birthdays, and special occasions via digital marketing. Exclusive early access to new menu items via email or push notifications. Utilizing social media and email marketing to promote limited-time merchandise drops. Selling merchandise can provide a steady revenue stream.

Loyalty Program 59

Loyalty Program Merchandise Email Marketing Mobile Ordering 59

Restaurant Clicks

JANUARY 24, 2020

With so many online reservation systems available on the market, it can be hard to select the platform that makes the most sense for your business. Restaurant reservation apps make it easy for customers to book tables, and they help staff keep track of reservations. . Best Restaurant Reservation Systems .

Reservations 78

Reservations Social Media Email Marketing Book 78

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

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Serving White Paper Food Recycling 517

The Rail

AUGUST 28, 2024

They must be informed in advance about when and where you are moving so that they can plan their visit or reserve a table. Collaborate with your marketing team to develop a strategy that includes customer surveys to gauge customer expectations and preferences.

Loyalty Program 219

Loyalty Program Customer Service Social Media Coupons 219

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. a boycott).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. “The market is still ripe for continued expansion and growth,” said Kapoor. “We are very excited about our partnership with SaverLife. .

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Franchise Franchising Fast Casual Point of Sale 508

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. The team communication tool from 7shifts solves for the ranging conversations, text threads, and email chains that seem to go nowhere.

Management 195

Management Management Operations Point of Sale 195

Lavu

APRIL 25, 2025

Restaurant-Specific Tools : Manage menus, seating, reservations, and customer preferences. Customers can opt for a digital receipt via email, helping reduce paper usage. When integrated with email marketing or CRM, this boosts retention. system uptime. This ensures your digital menu stays consistent and up to date.

POS 78

POS Point of Sale Cash Management Mobile Ordering 78

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. These tech-powered tools can make everyone’s job a little bit easier.

Technology 147

Technology Front of House Back of House Online Ordering 147

QSR Automations

JANUARY 16, 2025

They provide guests a first impression of your restaurant; it’s where hosts greet guests, check-in reservations, provide quotes for the waitlist, rotate sections to avoid overworking serv ers , pace seating to avoid overwhelming the kitchen, and direct off – premise s guests and delivery drivers to pick up their orders.

Front of House 52

Front of House Operations Back of House Reservations 52

The Rail

AUGUST 5, 2024

From there, you can get analytics that give you insights into what’s working, as well as ideas for things like personalized marketing campaigns. Table management: Having reservations and seating in one system keeps you from overbooking and ensures that waitstaff gets their work fairly divided.

Management 130

Management Management Front of House Online Ordering 130

Restaurant Engine

DECEMBER 23, 2020

2: Use Online Reservation Software. With many restaurants restricted in occupancy, reservations have never been more important. Your tip for success involves online reservation systems. Make sure that your customers can reserve their table online. 6: Double Down on Marketing. (tweet this). #2:

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2021 Online Ordering Fine Dining Mobile Ordering 111

Modern Restaurant Management

MAY 12, 2020

” “SevenRooms is ushering in a new era for hospitality, delivering on innovative products for operators in the face of uncertainty in our market,” said Terence Tubridy, Owner of In Good Company Hospitality. A 360-degree guest experience platform is a must-have for operators.” ” BWW GO. The 1,800 sq.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

SpotOn

MAY 13, 2024

Lean into marketing Summer brings a shift in consumer behavior and preferences. With the help of targeted summer-themed marketing campaigns that feature your restaurant’s summer menu, atmosphere, outdoor seating areas, seasonal events, hours, and/or location, you will be able to attract both loyal guests and new clients.

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Seasonal Menu Outdoor Email Marketing Loyalty Program 98

SpotOn

DECEMBER 11, 2024

For fast casual guests who prefer on-premise dining, they'll find limited seating options and a pared-back dining room. If physical location allows, patio spaces and outdoor seating are great options for fast casual restaurants, since they're already operating a minimal service model. What do they care about?

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Fast Casual Casual Loyalty Program Online Ordering 52

The Restaurant Coach University

MARCH 2, 2017

Yes, and it’s a big thing in marketing that we often talk about: psychographics vs. demographics. There’s a certain segment of the market that likes to shop at Whole Foods, or out here we have Sprouts. That could lead to incentives like priority seating on a Friday night, or an extended happy hour.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

EATER

JUNE 6, 2022

Now, visits home revolve around where we’re eating, whether it’s mom-and-pop breakfast shops serving soy milk and fried crullers, oyster omelets at the night market , or Michelin-starred meals. And if you liked this email, please forward it to a friend or encourage them to sign up here. Stephanie @bystephwu. Roshi Rouzbehani /Eater.

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Seasonal Menu Email Marketing Dine-in Reservations 177