Modern Restaurant Management

APRIL 20, 2020

ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. Feed the Front Line. In its first few days, the campaign raised $5,800.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

SEPTEMBER 30, 2020

Overwhelming top response was fear of catching/spreading COVID-19, followed by a corresponding reduction in travel. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Primary reasons for dining out less.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

NOVEMBER 27, 2024

Among full service operators, about half reported automating everyday business operations, with online ordering (57 percent) being the most common automation, followed by invoicing (54 percent) and email marketing (53 percent). Consumers are still traveling, attending events, and seeking unique experiences despite higher costs.

2025 221

2025 Loyalty Program Back of House 2024 221

ChowNow

FEBRUARY 18, 2021

This critical information—such as email addresses, ordering trends, and so on— can help spur business decisions and inform data-driven restaurant marketing tactics. In contrast, the typical ChowNow restaurant location has about 2,228 customers in their database that they can market to. Personalize content for a better ROI.

Marketing 195

Marketing Email Marketing Social Media Online Ordering 195

Squirrel Systems

JUNE 11, 2025

Personalized Service with Integrated Guest Data Modern POS systems for hospitality integrate with CRM, loyalty, and reservation platforms. Whether it’s remembering a guest’s usual wine order or noting dietary restrictions, personalized service builds loyalty —a proven way to increase return visits and word-of-mouth referrals.

Hotels 66

Hotels POS Dietary Restrictions Loyalty Program 66

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Installing self-serve micro markets and pop-up groceries. Expanded service offerings to best meet consumer needs.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

EATER

MAY 26, 2020

Travel and dining rewards don’t mean much when you can’t travel or dine. But he, like just about every other traveler in the world, has had his plans derailed due to COVID-19. While it’s hard to quantify the sheer scope of the credit card rewards points industry, it’s safe to say it’s massive, especially for travel brands.

Airlines 224

Airlines Travel Loyalty Program Hotels 224

Lavu

JUNE 30, 2025

Increases Sales: Mobile POS devices speed up table turnover by 20%, while loyalty programs increase ticket sizes by 46%. For instance, a global travel dining company used an advanced POS system to monitor inventory across multiple locations. Integrated loyalty programs further strengthen customer relationships.

POS 60

POS Operations Loyalty Program Mobile Ordering 60

Apicbase

APRIL 13, 2023

Dynamic pricing is more commonly used in retail environments, where varying prices are less obvious to consumers, or in the hotel or travel industries, where changing rates are generally accepted. It’s not worth sacrificing customer loyalty to incorporate a dynamic pricing strategy. In short, start slowly.

Pricing 98

Pricing Technology Loyalty Program Seasonal Menu 98

SpotOn

SEPTEMBER 20, 2024

Plus, they know how to market them and attract customers.  We sent monthly email newsletters to existing customers, ran weekend brunch specials, and started offering new menus. We sent monthly email newsletters to existing customers, ran weekend brunch specials, and started offering new menus.

Loyalty Program 98

Loyalty Program Online Ordering Point of Sale Customer Service 98

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. Aligning tech with business goals is a must.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Gourmet Marketing

JULY 31, 2020

Business travel took a hit when COVID-19 began, and the hotel and travel industry felt its effects. However, now that states are reopening, companies are discussing traveling once again, even if it may be limited. Once business travel starts to pick back up, travelers will want a safe and comfortable place to stay.

Travel 52

Travel Hotels Loyalty Program Email Marketing 52

Restaurant Engine

JUNE 23, 2021

Make sure your food travels well so your customers are pleased. Institute a Rewards Program. A loyalty program is the best way to encourage repeat orders. You can use the email addresses you gain from online orders to market your rewards program to current delivery customers. Control Your Labor Costs.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

SpotOn

APRIL 8, 2024

Consider allowing guests to opt out of email marketing content about this specific holiday and encourage staff to swap shifts if necessary for their wellbeing. Here are a few marketing ideas for restaurants so you can be top of mind on May 12th. It could even be a signature vegetarian or vegan breakfast that travels well.

2024 98

2024 Seasonal Menu Social Media Online Ordering 98

Ordyx

FEBRUARY 10, 2020

One way to do that is by implementing a rewards scheme or loyalty program for your restaurant. Loyalty programs are a way for business owners to recognize customers’ purchasing behavior and increase the chances of them coming back through the use of rewards. Choose a program type. Establish your goals.

Loyalty Program 52

Loyalty Program Email Marketing Point of Sale Customer Service 52

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. Many hospitality businesses already operate over a variety of channels.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Restaurant365

JANUARY 22, 2020

Tech innovation in payments, operations, and marketing requires enormous amounts of data, which attracts criminal hackers looking to profit from a data breach. Your loyalty program technology is collecting valuable information about your guests, like their age, visit frequency, and address. Invest in end-to-end encryption.

Audits 88

Audits Point of Sale Front of House POS 88

Gourmet Marketing

SEPTEMBER 23, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Restaurant Marketing Ideas. As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. In-restaurant ideas.

Marketing 77

Marketing 2021 Social Media Website Management 77

Clover - Restaurants

AUGUST 23, 2024

Join us as we explore how restaurants that sell merchandise can harness the power of swag to enhance brand awareness, drive marketing efforts, and more. Driving restaurant marketing efforts Merchandise can be a powerful tool in your marketing arsenal. Why offer restaurant merchandise?

Merchandise 52

Merchandise Email Marketing Social Media Loyalty Program 52

The Restaurant Times

JUNE 11, 2020

In this article, we discuss in detail the future of the cloud kitchen business and the market size, decode the different types of cloud kitchen business models, what it takes to open and run a cloud kitchen, and how to grow and scale the cloud kitchen business. . Marketing the Cloud Kitchen Business. c) Choosing the Right Equipment .

Online Ordering 87

Online Ordering Kitchen Safety License Website Management 87

BNG Point of Sale

OCTOBER 8, 2021

Additionally, it logs cash payments and honors gift cards and loyalty deals which aid customer conversion. For retails stores with multiple departments, mobile devices travel from department to department to accept transactions anywhere the store experiences the most customer traffic and sales. Improved Customer Service.

Retail 52

Retail POS Mobile Ordering Cash Management 52

The Restaurant Times

MAY 25, 2021

With lockdown restrictions easing and restaurant business slowly picking up the pace in the UK market, it is an excellent time to revisit your restaurant’s business plans. While doing this, conduct market research, see what is working best in the market, and incorporate these trends into your menu. . SWOT Analysis.

Cash Management 52

Cash Management Employee Relations Email Marketing Point of Sale 52

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. Brand Engagement. Fast Casual.

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Companies rushed to market with new digital solutions out of necessity and customers were satisfied with the initial products. Now brands are trying to balance speed to market and operational readiness.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Additionally, Joy Lai has been promoted to Chief Operating Officer from her previous position as Chief Marketing Officer.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

Modern Restaurant Management

AUGUST 16, 2021

The shortage of workers is putting upward pressure on wages and other labor costs, as some operators are offering signing bonuses and extra benefits to be more competitive in a tight job market. QSR Marketing Forecast. percent, compared with 3.1 percent overall. percent of 2019 sales by year-end.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

SEPTEMBER 14, 2021

She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

JANUARY 19, 2022

For most successful brands, the way out is clear: become more digital, become more data-driven, operate more efficiently, move the marketing needle. But travel to the same establishment’s suburban or rural locations, and you’ll find counter-based ordering, guests dining in and fully open dining room.

Food Supply 499

Food Supply Restaurant Law Email Marketing Mobile Ordering 499

Restaurant Engine

AUGUST 12, 2020

Ask yourself if they travel well. You’ll also find that by integrating your online menu, you have access to a myriad of data that helps you better plan your food ordering as well as your future marketing. #4: This is where your marketing strategy comes in. Send email marketing to your list to promote online ordering.

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Any restaurant reward or loyalty program should have this messaging included as well. Offer to share insights on how your guests are reacting.

Communication 506

Communication Social Media Menu Loyalty Program 506

Modern Restaurant Management

DECEMBER 31, 2019

Substantial advantages in marketing, reduced labor costs, shared management costs, lower occupancy cost can be had in this model. A chicken sandwich and the impact it has had on how to market a product – see Popeye’s vs. Chick-fil-A. The global food delivery market is expected to grow to 11.4 Ghost Kitchens.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

Modern Restaurant Management

OCTOBER 29, 2020

Lunchbox will also focus on acquiring top-tier talent and invest in further development on its platform and expand to new markets. Environmentally-friendly containers: To-go containers have been designed specifically for travel. “Our mission is to help restaurants survive this pandemic and thrive beyond it.

Online Ordering 359

Online Ordering Customer Service Food Order Customer Experience 359

Modern Restaurant Management

JULY 1, 2021

Top Foods Across Major Markets. Thai Thani – 2021 NW Market St B, Seattle, WA 98107. They don’t have the luxury of time or space to check emails on a computer, join a town-hall meeting with the CEO, and other programs/activities that only office workers can have access to. Cinnamon apple pie: (+584 percent).

2021 386

2021 Loyalty Program Mobile Ordering Consumer Goods 386