The Rail

DECEMBER 11, 2023

Through leveraging advanced machine learning and real-time data, digital ordering platforms can be an incisive tool when it comes to brand loyalty and customer retention. These loyalty programs can be great for generating more repeat customers. Still, some restaurant owners are resisting digital transformation and its benefits.

Loyalty Program 59

Loyalty Program Ordering Mobile Ordering Online Ordering 59

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Claiming your business on these different search, review, and travel sites is also wise. Digital Loyalty. The same goes for regulars, recognize that they're coming back for more!

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Any restaurant reward or loyalty program should have this messaging included as well.

Communication 202

Communication Social Media Menu Loyalty Program 202

Modern Restaurant Management

JULY 6, 2022

Here are some specific ways that consumers are responding to the current inflationary environment: Cutting discretionary spending : Unsurprisingly, cutting non-essential expenditures like travel and dining out is one of the first steps consumers take during a period of inflation.

Consumer Goods 197

Consumer Goods Coupons Loyalty Program Pricing 197

Modern Restaurant Management

OCTOBER 4, 2021

Consumers ranked local chains as their second most desired type of apps and loyalty programs. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). Loyalty programs yield repeat business.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Gourmet Marketing

JUNE 23, 2020

While countries around the world begin to lift their stay-at-home orders, individuals are starting to think about traveling again. Below are five ways your hotel can accommodate your guests to regain their trust and increase their loyalty. Guest Loyalty Rewards. Transparency is key.

Hotels 95

Hotels Loyalty Program Website Management Travel 95

Social Hospitality

AUGUST 13, 2020

You can do this through loyalty programs, special curated deals and packages, and by simply asking some basic questions at the booking stage so you can prep a special welcome package for your guests, for example. This is why personalizing customer interactions and those everyday experiences should be one of your top priorities.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Modern Restaurant Management

AUGUST 3, 2022

The most common methods used to increase foot traffic and sales: Create a loyalty program. Consumers can use this savings to pay for the gas it takes to travel to the restaurant for a dine-in visit. Increase in specials and promos. Host more events, happy hours, and live music.

Social Media 180

Social Media Loyalty Program Online Ordering Pricing 180

Modern Restaurant Management

FEBRUARY 25, 2021

42 percent of restaurants plan to invest in customer loyalty programs. He emerged a couple months later with a new concept: He transformed his 1989 Volkswagen van into a mobile dining room, traveling the city to serve up a four-course “glamping” dining experience.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Gourmet Marketing

AUGUST 4, 2021

Hotel reward programs offer guests both experiential and monetary incentives to book with a particular hotel. That’s how they can add significant value to your business’s bottom line, but it can be challenging for independent hotels to create successful rewards programs. . Do These Incentive Programs Work? Monetary Incentives .

Hotels 52

Hotels Book Loyalty Program Travel 52

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. One of the most effective methods of refining your data strategy is to implement a loyalty program. If not, why? How can you collect the information to make more tailored communications?

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Modern Restaurant Management

DECEMBER 28, 2020

With technology at the forefront of restaurant operations, we think there will be an increase in branded mobile apps along with a rise in loyalty programs. One trend that may amplify in 2021 is the focus on loyalty programs and branded apps. Another huge trend will be helping our guests feel safe.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Sling

APRIL 2, 2023

Your business can build and run its IP program any way it sees fit. So, for example, you may set up a program that challenges every server in your restaurant to upsell the chef’s special during the month of April. That said, there are two general classes of IP on which you can model your own program.

Cash Management 78

Cash Management Loyalty Program Casual Specials 78

SpotOn

APRIL 8, 2024

Offer extra loyalty points If you have a loyalty rewards program , give additional loyalty points. It could even be a signature vegetarian or vegan breakfast that travels well. Hold a raffle Enter every guest into a drawing for prizes—like gift cards to local shops, a visit to a salon, or a spa session.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

The Restaurant Times

NOVEMBER 15, 2021

Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. Some foods do not travel well, while others take an excessive amount of time to make. Loyalty Programs. Not every food item is suitable for delivery, nor should it be.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Modern Restaurant Management

JANUARY 19, 2022

But travel to the same establishment’s suburban or rural locations, and you’ll find counter-based ordering, guests dining in and fully open dining room. We’re able to optimize loyalty to our brands, understand what our consumers are interested in today, and uncover what else they might be interested in tomorrow.

Food Supply 199

Food Supply Restaurant Law Email Marketing Mobile Ordering 199

Modern Restaurant Management

APRIL 14, 2023

Since the early 2000’s, technology has been drastically changing year-over-year, including the way we travel, book hotels, and order food and beverages.

Hospitality 88

Hospitality Mobile Ordering Small Business Loyalty Program 88

Sling

MARCH 21, 2021

It doesn’t matter if your business owns one vehicle or 100, a robust administration program will keep those assets in good condition and performing longer than they would otherwise. In this article, we discuss everything business owners need to know about fleet management in order to implement such a program into their existing workflow.

Management 78

Management Management Loyalty Program Hiring 78

The Restaurant Times

MAY 26, 2023

He later attended the Masters of International Studies Program at the University of South Carolina. Mesches underscores the importance of adhering to recipes, and training programs and maintaining high standards in every aspect of the business. Consistency builds trust, establishes a strong reputation, and keeps guests coming back.

Loyalty Program 52

Loyalty Program Franchise Franchising Customer Service 52

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Geo-fencing (limiting to a specific area) of marketing items, like today’s specials, are easily integrated between a POS and a loyalty app. Loyalty Apps.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Modern Restaurant Management

SEPTEMBER 11, 2020

As multi-brand operators seek new ways to reach their customers, gift card programs are one way to engage multiple customer bases at once. One initiative that makes this process easy is consolidating individual brands’ gift card programs into one single program. Incorporate a Loyalty Program.

Loyalty Program 203

Loyalty Program Point of Sale Franchise Franchising 203

Modern Restaurant Management

SEPTEMBER 15, 2021

The momentum of travel however implies that we could see the current 2021 velocity figure start to hit 2019 levels in the next few weeks. At the same time, restaurants should reimagine their loyalty engagement strategies and expand the ways in which consumers can earn rewards. Sales velocity is now -2 percent vs August 28, 2021.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Squirrel Systems

DECEMBER 17, 2020

Success now depends on going off-premise with mobile online ordering, attracting repeat customers with loyalty, and giving guests the convenience and safety of contactless payments. We’d like to help you do just that with our Squirrel 11 upgrade offer. We know that cost is a factor in making these decisions.

Mobile Ordering 52

Mobile Ordering Loyalty Program Online Ordering Certification 52

Restaurant Engine

AUGUST 12, 2020

Ask yourself if they travel well. Offer online ordering customers a discount and encourage them to join your loyalty program. #6: You also want to think about adding a digital loyalty program. You want to make sure it’s easy to find your online menu as well as order from it. 6: Use Incentives to Entice Customers.

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

Ordyx

FEBRUARY 10, 2020

One way to do that is by implementing a rewards scheme or loyalty program for your restaurant. Loyalty programs are a way for business owners to recognize customers’ purchasing behavior and increase the chances of them coming back through the use of rewards. Choose a program type. Establish your goals.

Loyalty Program 52

Loyalty Program Email Marketing Point of Sale Customer Service 52

EATER

MARCH 11, 2021

But when the coronavirus pandemic hit, Ten Mothers Farm , like many CSA programs throughout the country, saw a surge in demand , and they started a long waiting list. At its heart, a CSA program is a partnership between a farm and the local community. At the outset of the pandemic, people across the country rushed into CSA programs.

Loyalty Program 102

Loyalty Program Point of Sale Small Business 2020 102

EATER

MAY 26, 2020

Travel and dining rewards don’t mean much when you can’t travel or dine. But he, like just about every other traveler in the world, has had his plans derailed due to COVID-19. While it’s hard to quantify the sheer scope of the credit card rewards points industry, it’s safe to say it’s massive, especially for travel brands.

Airlines 69

Airlines Travel Loyalty Program Hotels 69

24/7 Waiter

SEPTEMBER 7, 2023

A software program that makes online food ordering easy adds to your restaurant marketing strategy and helps boost your sales. Loyalty Program – Give customers the chance to make repeat orders from your restaurant with a loyalty card that gives them a meal for free after multiple purchases.

Dine-in 36

Dine-in Ordering Online Ordering Loyalty Program 36

Modern Restaurant Management

MAY 8, 2020

Without the interstate traffic of travelers, QSR dining is more reliant than ever on local customers and according to MarketingProfs , consumers are willing to drive less than nine minutes for a fast food meal. It’s easy for consumers to believe these restaurants are fully protected by a corporation.

Marketing 177

Marketing Franchise Franchising Social Media 177

Modern Restaurant Management

JUNE 3, 2021

Fast and easy (56 percent) ties with coupons and deals (56 percent) for the top reasons consumers download apps followed by earn and track loyalty points (48 percent), easy payment options (43 percent), and to avoid long lines (40 percent). Apps are being downloaded for convenience and discounts. Advanced personalization. Text ordering.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. That means consumers often gain time when they use digital-first tools such as mobile payment apps to make purchases, and this often boosts customer loyalty.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

EATER

MARCH 7, 2023

“To the north, you have the Kelly Miller housing projects, where about 94 percent of residents are below the federal poverty limit and most are unemployed,” says James, who worked as the farm programs manager at Common Good City Farm until early January. “To Gerker has seen a similar loyalty arise in her customers. “It

Marketing 89

Marketing Loyalty Program Pricing Back of House 89

ChowNow

FEBRUARY 18, 2021

If you are offering delivery , five miles is also an ideal distance, so your food doesn’t degrade as it travels. Restaurant partners that participate in our ongoing email marketing program, the Monthly Taste, see an ROI of 26:1. Retail mobile ads perform best when served within two to five miles of a store.

Marketing 78

Marketing Email Marketing Social Media Online Ordering 78

Restaurant Engine

JUNE 23, 2021

Make sure your food travels well so your customers are pleased. Institute a Rewards Program. A loyalty program is the best way to encourage repeat orders. You can use the email addresses you gain from online orders to market your rewards program to current delivery customers. Search around to find the best deal.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80