Sat.Jan 06, 2024 - Fri.Jan 12, 2024

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6 Scheduling Pitfalls Restaurants Should Avoid in 2024

Crunchtime

Review this list to make sure your restaurant avoids these common scheduling mistakes in the new year. Creating the optimal staff schedule can be a tricky task, even for the most seasoned restaurant manager. Position your operation for success this year by avoiding these pitfalls for better restaurant scheduling.

2024 167
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Become the Best Manager You Can for Your Staff and Restaurant

Modern Restaurant Management

It doesn’t matter if you have been in the restaurant industry for a decade or are just starting out, running a successful restaurant can be a stressful task. Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. When working in a restaurant, management must utilize a variety of skills to run a successful business.

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Maybe cash should be king again for restaurants

Restaurant Business

Reality Check: Credit card fees are increasingly being passed along to consumers, offsetting a moderation in menu inflation. Operators need to do something about that.

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Attracting Silver Spenders to Your Restaurant

The Rail

By Briana Hilton, Contributor You may be surprised to learn that one generation is powering the economy forward and spending more than any other demographic – the “silver spenders,” aka consumers aged 59 and older. A new report from Bank of America revealed that silver spenders are the only generation who increased their consumer spending in 2023. They’re spending money on everything, from luxury vacations to meals at a restaurant.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Why 4 Restaurants Opt for a Service Charge Instead of Tips

7 Shifts

Twenty minutes east of the White House, in D.C.’s Union Market District, sits the modern Mexican restaurant Destino. Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team.

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Transforming Hospitality Operations: The Role of Advanced AI in Enhancing Efficiency and Guest Experiences

Modern Restaurant Management

The hospitality industry, a vibrant tapestry woven from warm smiles and impeccable service, faces persistent challenges amid small signs of labor market improvement. Despite positive indications, most restaurant operators are still in dire need of staff. Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants.

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Your 10-Step Guide to Mastering Bar Inventory Management

Sculpture Hospitality

Running a successful bar isn’t just about delighting your customers, it’s also about managing inventory effectively. Here’s how to do it successfully.

Inventory 158
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Everything to Know About Restaurant Management Systems

7 Shifts

Restaurant management systems have evolved rapidly over the past couple of decades. Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. Now, restaurant staff can access everything they need on their smartphones. They can take orders on iPads and process transactions via handheld POS devices.

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Service Workers Throughout Country Celebrate New Wage Hikes in New Year and Expand Efforts to Raise Wages and End Subminimum Wage in Multiple States

Sante

As significant victories for tipped service workers continue to materialize across the country, One Fair Wage announces a series of Continue Reading The post Service Workers Throughout Country Celebrate New Wage Hikes in New Year and Expand Efforts to Raise Wages and End Subminimum Wage in Multiple States appeared first on Santé Magazine.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539
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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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The Next Generation of Catering Is Coming for Your Dinner Party

EATER

Cha Pornea If you want restaurant cooking in your own home, minus the Sternos and steam tables, you’re in luck Historically, there have been two options for dinner parties: You can DIY, or you can cater. The former allows you to impress your guests with your culinary skills (if you have them) but generally leaves you exhausted by the time the party actually starts.

Catering 312
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Dutch Bros overhauls management as it plans more aggressive unit growth

Restaurant Business

The drive-thru beverage chain named a trio of new executive hires under new CEO Christine Barone. It plans continued aggressive growth but is tweaking that strategy to be more thoughtful.

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What to know about New Jersey tip laws

7 Shifts

New Jersey generally follows federal tip law standards, but the state does forge its own path in some key areas. The consequences for failing to meet these standards can be stiff: one prominent restaurant owner failed to pay more than $715k in payroll taxes and ended up pleading guilty on two counts, both of which could have landed the restaurateur in jail and came with a five-figure fine.

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Economic Outlook and Tips for the Restaurant Industry

Modern Restaurant Management

Restaurant owners should work to forecast their busy and slow seasons and use these projections to determine whether they are likely to need capital as they transition into their busy season. This can be especially true going into the holidays. Banks have been reducing exposure to small businesses ever since the pandemic, and now with higher interest rates putting pressure on bank deposits and greater regulatory scrutiny, banks are reducing their loan books even more.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Inside Alison Roman’s Upstate Shoppy Shop

EATER

Alison Roman photo Dave Pedley/Getty Images for SXSW; First Bloom produce photos via Facebook. Photo-illustration by Lille Allen/Eater The latest extension of the food personality’s brand is a curated corner store in Bloomville, New York. But what is she selling, exactly? A three-and-a-half hour drive from Brooklyn, and an hour-and-24-minute drive from Hudson, is Bloomville, New York — a hamlet in the Western Catskills with a population of 173 according to the 2020 census, down from 213 in 2010.

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First Watch agrees to acquire one of its largest franchisees

Restaurant Business

The chain will pick up 21 restaurants in North Carolina, bringing total franchise acquisitions since May to 44.

Franchise 317
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Everything to Know About Restaurant Management Systems

7 Shifts

Restaurant management systems have evolved rapidly over the past couple of decades. Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. Now, restaurant staff can access everything they need on their smartphones. They can take orders on iPads and process transactions via handheld POS devices.

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Optimizing Drive-Thru Efficiency (Infographic)

Modern Restaurant Management

Efficiency is paramount when it comes to your drive-thru service. This crucial aspect significantly influences the financial success of your Quick-Serve Restaurant (QSR) and plays a pivotal role in thriving within a competitive market. With drive-thru sales constituting approximately 70 percent of fast food revenue , worth billions monthly, the speed at which customers navigate your drive-thru not only impacts satisfaction but also determines overall profitability.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Yassification of Lactaid

EATER

Ania Siniuk In this post-’hot girls have IBS’ era, lactase enzyme pills are getting their turn in the spotlight At Lehrhaus in Somerville, Massachusetts, guests pass by an old-timey gumball dispenser on their way to the bathroom. Twenty-five cents and a turn of the knob will get you a clear plastic ball — holding not candy but an individually wrapped dose of Lactaid.

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Boston Market, whose owner has filed for bankruptcy, will let anyone open a location

Restaurant Business

The lawsuit-riddled rotisserie chicken chain will let people become operators of the brand without any franchise fee or other buy-in requirements.

Franchise 312
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What To Know About New Jersey Tip Laws

7 Shifts

New Jersey generally follows federal tip law standards, but the state does forge its own path in some key areas. The consequences for failing to meet these standards can be stiff: one prominent restaurant owner failed to pay more than $715k in payroll taxes and ended up pleading guilty on two counts, both of which could have landed the restaurateur in jail and came with a five-figure fine.

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Key Strategies to Drive Catering Growth from Second-Generation Bojangles Franchisee

Modern Restaurant Management

KIn the dynamic world of quick-service restaurants, innovation and adaptability are critical to evolve successfully in order to drive business growth with consumer preferences continuously changing. As a proud, second-generation Bojangles franchisees at Georgia Foods, my family and I have tapped into a distinctive strategy that has boosted our profitability across our 41 Bojangles locations – catering.

Catering 275
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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Are Greens Powders Actually Good For You?

EATER

Shutterstock The supplements are just the latest in a parade of products that insist they can heal your gut, reduce gastrointestinal discomfort, and make you an all-around healthier person. But do they work? Even if you don’t spend hours scrolling TikTok like the rest of us, you have almost certainly encountered Bloom Nutrition. The company, founded in 2019 by Mari Llwellyn and her husband Greg Lavecchia , is known for its powdered greens products that promise to infuse your body with nutrients,

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Las Vegas operator is sent to prison for under-reporting sales

Restaurant Business

Raul Gil, the proprietor of three Casa Don Juan restaurants, was also found guilty of drafting bogus financial records to support his inaccurate tax filings.

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How to Measure What Matters in Multi-Unit Restaurant Operations

Crunchtime

When it comes to all of the work done across your restaurant operations, are you measuring what matters? Restaurant ops teams have a lot on their plates—figuratively and literally, of course. But how do you measure the impact and success of the work ops teams do every day? Whether it’s inventory management, scheduling, operations execution, or employee development, each aspect of operations drives important outcomes that impact profitability, customer experience, and growth.

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How the Foodservice Industry Is Adapting to Better Meet Consumer Needs in 2024

Modern Restaurant Management

The foodservice industry is poised for some significant shifts in the new year as a result of changing consumer demand and rising trends being seen across the industry, but that said, there are simple, effective solutions for how operators and restaurants can stay ahead of these shifts. Prioritizing Healthy Living Wellness remains at the forefront of consumer lifestyle trends and continues to have a large impact on how people choose where and why to spend their capital.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Who’s Afraid of a Little Chicken?

EATER

Emma Stone and Nathan Fielder in ‘The Curse’ | Paramount + In “The Curse,” Nathan Fielder takes the term “chicken anxiety” to its peak The satirical new Showtime series The Curse , created by masters of discomfort Nathan Fielder and Benny Safdie, offers viewers many reasons to squirm. But for its characters, it’s chicken that serves as a persistent and unsettling specter: poultry is present where it’s not supposed to be and absent where it is.

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The Trader Joe's effect: How the grocery chain is a gateway to global flavors for restaurant customers

Restaurant Business

With its accessible and affordable array of international products, Trader Joe’s opens consumers’ palates to unfamiliar cuisines. But it can work both ways, say operators—restaurants also provide taste experiences that benefit retail sales.

Retail 290
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214. Restaurant Technology Guys Podcast Ep. 214 – The Future of Restaurant Technology: AI, Customization, and End-to-end Solutions with Nabeel Alamgir

Restaurant Technology Guys

In today’s canny business environment, technology plays an imperative role, especially in the restaurant industry. It underpins an umbrella of operations – from kitchen to accounting, from marketing to customer service, and beyond. In a captivating conversation between Jeremy Julian, a seasoned restaurant technology expert, and Nabeel Alamgir, CEO and Co-founder of Lunchbox, we gain insights into the changing contours of restaurant technology.

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How To Open a Restaurant

The Restaurant Group

Six in 10 restaurants don’t survive past their first year of operation, and around 80% of restaurants close within five years. These grim statistics show how difficult it is to survive—let alone thrive—in the food industry. If you’re considering entering this competitive field, learning how to open a restaurant is crucial for increasing your chances of success.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.