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By Jim Franzen, Contributor In the quiet hours of a Wednesday mid-afternoon, when the fryers long since cooled and the sun has dipped into a smudged shade of bronze over the alley dumpster, you might find yourself in the back office, cardboard box cracked open, sifting through faded photos and dusty VHS tapes. The whole thing smells faintly of vinegar and chili oil, as do the people you used to be.
The hospitality industry has always been about delivering great service—but today, that means more than just good food and friendly staff. Restaurant operators are dealing with shrinking margins, labor shortages, and higher guest expectations than ever before. The smartest ones aren’t just adapting—they’re using AI and automation to transform how their businesses run.
Hospitality isnt just serviceits the emotional connection that keeps guests coming back. Providing good food is just the beginning. In todays competitive dining landscape, hospitality is what truly sets a restaurant apart. While trends come and go, the ability to make guests feel genuinely welcomed, appreciated, and cared for remains timelessand crucial to long-term success.
Forget data centers and distant research labs: your local quick service restaurant may soon be the frontline of AI adoption in the real world. McDonald’s has plans for a significant AI overhaul while Yum! Brands – parent of KFC, Taco Bell and Pizza Hut – is partnering with Nvidia to accelerate the development of AI technologies for its restaurants.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
What is Restaurant Accounting? Simple Definition of Restaurant Accounting Restaurant accounting is the process of recording, analyzing, and interpreting financial data for a restaurant. A restaurant accountants responsibilities typically include tasks such as recording transactions in the general ledgerthe master document for capturing financial transactions.
The family-dining restaurant chain is leaning into value, simplifying operations and finding its voice on social media. "We're 66 years young," Kim says.
Even when recipes are standardised across locations, food cost can spiral. And when it does, the P&L wont tell you why. Thats what happened at this 24-location pizza chain. Sales were up. Quality consistent. No complaints. On the surface, everything looked fine. But underneath, something was off, and no one could see it. That changed when they started using Apicbase.
Even when recipes are standardised across locations, food cost can spiral. And when it does, the P&L wont tell you why. Thats what happened at this 24-location pizza chain. Sales were up. Quality consistent. No complaints. On the surface, everything looked fine. But underneath, something was off, and no one could see it. That changed when they started using Apicbase.
My favorite crunchy, savory snack is Cheddar-flavored Chex Mix but theres a new sheriff in town, and its this high-protein Catalina Crunch version The Eater staff recently had a spirited exchange about our favorite gas station snacks, and mine, unequivocally, is cheddar-flavored Chex Mix (ideally purchased with a York Peppermint Patty, a canned iced tea, and an ugly pair of wrap sunglasses from the rack near the checkout stand).
In a world where every scroll reveals endless dining options, how do you make your food business the name on everyone’s lips? The answer lies in storytelling. Great food feeds the body, but great stories feed the soul. They are what make your brand unforgettable. Viral content doesn’t happen by accident. Its the art of weaving passion, flavor, and authenticity into stories people can’t help but share.
Todays restaurant patron expects both speed and accuracy, which means restaurants need to be on the ball when it comes to efficiency. Whether you run a high-volume quick-service restaurant (QSR) or a full-service establishment, the right technology can make or break your operations. Yet, many restaurants still use paper-based ordering systems or outdated kitchen display systems (KDS) that slow down service, create bottlenecks and errors, and hurt the bottom line.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Le Creuset diehards travel from all corners of the country to get deep discounts on enameled cast iron cookware, pick up a mystery box of goodies, and more
Reports indicate an E. coli outbreak late last year tied to romaine lettuce was never disclosed to the public. In addition, the firing of staff has resulted in the suspension of a key food-safety quality control program.
Americas first breastaurant chain started as a joke and then became a juggernaut. Now, forced into bankruptcy by debt, inflation and some questionable decisions, it is hoping for a second chance, back where it all began.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Pollinators play a role in tequila production, so the foodservice and hospitality company is partnering with The Bee Cause Project to build awareness by offering the Bees Harvest Margarita at 100 locations in the U.S., including restaurants, hotels and sports venues.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
The Week in Restaurants: This weeks episode features a discussion on Burger King, a look at Raising Canes and KFC and more takeaways from the Restaurant Leadership Conference.
Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.
The Bottom Line: The drugmaker Eli Lilly this week said that tests of its GLP-1 pill could work just as well as injectable drugs like Ozempic. That could be huge, for the medication and for restaurants.
What is the FDA even doing right now? | Tada Images/Shutterstock.com The agency is being less transparent about foodborne illness outbreaks and planning to end routine inspections of many foods. Yikes. Just in case you werent already worried enough about the state of our food supply, the Food and Drug Administration has apparently decided that telling American consumers about deadly food-borne illness outbreaks just isnt important anymore.
Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.
Are you hungry for more trivia? Is one night of bar trivia per week not enough to satiate your senses? Buzztime has tens of thousands of questions in its database. Pub trivia hosts and players could spend a lifetime with them! However, as the years pass, some of the questions become outdated and obscure. Events that are important one year become irrelevant many years later.
Eater Staff Its the kind of wholesome company I imagine thriving by a Blockbuster (and its offering a 20% discount if you buy two cookie tins right now) Its very easy for me to feel overwhelmed when Im shopping for food-related gifts online and even easier to distract myself with side quests. The simple task of finding a Mothers Day gift, for example, can turn into an hours-long debate between an increasingly complex amount of options, including plenty of DIY baked goods that are very cool (see
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