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By Indiana Lee, Contributor In an industry where 90% of new businesses close in their first five years, running a restaurant means making tough financial choices daily. Food prices continue rising at grocery stores and through suppliers, while staffing gaps and shifting guest preferences add extra pressure to already thin margins. Many restaurant operators find themselves stuck between urgent cost-cutting needs and essential growth investments a position that often leads to reactive decisions r
Leadership and management are terms often used interchangeably, but they’re far from the same. Each requires distinct skills and mindsets that play critical roles in a restaurant’s success. While managers excel at planning, organizing, and maintaining day-to-day stability, leaders inspire, innovate, and challenge the status quo to drive change.
A Starbucks in New York City | Photo by ANGELA WEISS/AFP via Getty Images Starbuckss most recent plans to get customers back in the door are a real mixed bag Its been a rough couple of years for Starbucks. The once-beloved coffee chain has seen declining foot traffic and sales for months , and new CEO Brian Niccol is tasked with turning the ship around and helping customers fall back in love with the worlds largest coffee chain.
Tariq Hassan will step down as chief marketing and customer experience officer next month. Alyssa Buetikofer, chief marketing officer for McDonalds Canada, will take his place.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Multiunit leaders (MULs) have many different titlesArea Director, District Manager, Area Coach, and District Leader being the most common. But whatever their title, the job responsibilities are the same: above-store managers implement policy, develop teams, communicate goals, and align performance objectives across multiple markets. This critical leader helps generate millions of dollars in revenue, develops hundreds of future leaders, and juggles dozens of weekly priorities.
Behind the Menu: Vegan restaurant Spirit Elephant has an Italian director of operators who really wanted Chicken Parm on the menu, so Executive Chef Israel Serrano made it happen.
Lille Allen/Eater; see below for full photo credits. We tested three popular chicken wing recipes to find the best ones that dont require deep-frying Americans love chicken wings so much so that the National Chicken Councils projections for Super Bowl Sunday now stand at some 1.45 billion wings consumed in a single day. And while chicken wing accompaniments Buffalo sauce versus barbecue, ranch versus blue cheese, and so on are up for endless debate, the basics of a good wing are nonnegotiable
Lille Allen/Eater; see below for full photo credits. We tested three popular chicken wing recipes to find the best ones that dont require deep-frying Americans love chicken wings so much so that the National Chicken Councils projections for Super Bowl Sunday now stand at some 1.45 billion wings consumed in a single day. And while chicken wing accompaniments Buffalo sauce versus barbecue, ranch versus blue cheese, and so on are up for endless debate, the basics of a good wing are nonnegotiable
When the Autumn Budget landed, food and drink leaders warned ministers that the tax increase would cost the British Hospitality industry 3 billion and force businesses to reduce investments, cut jobs, and raise customer prices. Our own calculation puts the impact of the Autumn budget at 1,365,445 annually for a 30-unit restaurant chain with 500 people on payroll.
Director Baz Luhrmann opened a new NYC cocktail bar, Monsieur, in the East Village with Golden Age Hospitality serving classic cocktails and food in a gothic medieval bar space in January 2025, and Madonna is a fan.
It may not be a national holiday, but the fast-casual chain is at least giving football fans who are Rewards members a chance to win free guacamole and queso.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Analyzing how local SEO impacts your Google Hotel Finder Bringing in more guests is always a top priority for hotels. When it comes to achieving this, local SEO plays an extremely important role. It also contributes largely to the online visibility of hotels, particularly through platforms like Google Hotel Finder. Standing out online is more critical than ever in todays fast-paced world of hospitality.
Mike Grams was named North America chief stores officer while Meredith Sandland was named chief store development officer. The coffee chains North America president and its supply chain chief are both leaving.
Running a restaurant is about balancing great food, exceptional service, and a steady flow of guests. But what happens when traffic slows down? Thats where discounts come in. Theyre a proven way to attract diners, reward loyalty, and boost your bottom line.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
The coffee giant believes it can double its company-store count in its home market. It is also planning major menu cuts and said there are some early signs of progress in its turnaround plan.
Menu Talk: Pat and Bret share food & beverage news, leading off with Italian coffee, gelato and pinsa. Plus an interview with chef Tyler Haake, executive chef of Indaco in Atlanta.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.
Calling the move illegal, 23 states and non-profit groups filed lawsuits and a federal judge temporarily halted the freeze from taking effect. Funding to small businesses, however, will not be impacted.
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