Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Employee well-being. Customer well-being.

FOH 507

FOH BOH Employee Relations Front of House 507

Modern Restaurant Management

JUNE 9, 2023

Draft a Business Plan Business plans are documents that contain all the necessary information surrounding your restaurant and how it will operate. The business plan will become your go-to document when you run into operational problems and will guide you through turbulent times.

License 408

License Document Hiring Fine Dining 408

Modern Restaurant Management

NOVEMBER 10, 2020

Here is what you need to know in order to ensure you receive the maximum amount of forgiveness available. Each recipient must meet certain requirements in order to qualify for the full forgiveness amount. Borrowers must make representations about how they handled their PPP loans and maintain required documentation as backup.

Document 474

Document Employee Relations Small Business Certification 474

Modern Restaurant Management

MAY 6, 2020

This is great news for an industry that has seen countless restaurants limited to takeout or delivery orders, if they were even able to remain open at all during the COVID-19 crisis. As an important note, employers seeking an exemption must document that this determination has been made pursuant to the criteria listed.

Restaurant Law 459

Restaurant Law Employee Relations Document Customer Service 459

Modern Restaurant Management

APRIL 7, 2022

Whether it was mobile ordering, delivery, curbside pickup, or drive-thru, it would be hard to think of a better real-world illustration of the omnichannel concept. Every restaurant operation needs solutions for the challenges presented by ordering, POS, back-office operations, and loyalty programs.

Mobile Ordering 537

Mobile Ordering Email Marketing Customer Experience Loyalty Program 537

Modern Restaurant Management

AUGUST 27, 2024

O – Organize Expense Documents In the event of an audit, the IRS will request original receipts, invoices and other expense records. Reviewing these documents helps the IRS validate the amounts of the claimed expenses on the tax return, and also IRS determine underreporting of income.

Audits 470

Audits Cash Management Point of Sale Document 470

Modern Restaurant Management

SEPTEMBER 28, 2022

Promote online ordering and payment. QR codes take advantage of the ubiquitousness of smartphones, which can digitally read these barcodes to grant users quick access to information for making calls, sending messages and opening websites or documents. Online Ordering and Payments. Send targeted marketing messages.

Online Ordering 488

Online Ordering Food Supply Social Media Food Order 488

Modern Restaurant Management

JANUARY 18, 2022

While many of the concepts are similar to other industries, restaurants must rely on accurate, real-time data in order to be profitable in an industry that is notorious for having slim margins. Just like with labor, your ordering should also take forecasting into account. How to Analyze a P&L Statement.

Inventory 531

Inventory Food Order Food Supply POS 531

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. If applicable, any updates made by the franchisor to the document at least seven days before the revised agreement can be signed.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Modern Restaurant Management

JULY 30, 2021

From the comforts of their own home, consumers can offer details on their thought process for each mealtime throughout the day by documenting through video recordings on their smartphone. Understand the Customer Journey Across New Ordering Platforms. Advance Messaging Testing Tactics for Effective Marketing Campaigns.

Mobile Ordering 508

Mobile Ordering Customer Experience Customer Service Food Order 508

Modern Restaurant Management

AUGUST 26, 2024

Online food delivery thrives as phones become one-stop shops for ordering and tracking meals. They must choose whether to use third-party online ordering platforms or handle delivery in-house. Plus, it explores how to efficiently implement ordering platforms and optimise delivery operations.

Delivery 448

Delivery Online Ordering Mobile Ordering Customer Service 448

SpotOn

JANUARY 13, 2025

Turn off online ordering  If you’re closed or scaling back your operations, turn off online ordering. Potential guests won’t be able to order from your restaurant, so there won’t be any miscommunications. Document everything If your physical location has been damaged by wildfires, document everything.

Online Ordering 98

Online Ordering Document Email Marketing Back of House 98

7 Shifts

JULY 22, 2022

You have the ability to build custom job postings in order to find ideal, qualified candidates for your restaurant's roles. Employee Document Storage & Certification allows you to upload unlimited documents and certifications to your employees’ profiles. Staffing for summer. Employee Doc Storage & Certifications.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

ChowNow

MARCH 14, 2025

Restaurant operations management is the art and science of keeping a restaurant running smoothly, creating order in a naturally chaotic environment. Successful restaurant operators use data-driven ordering, reliable supplier relationships, and waste-reduction strategies to keep inventory lean without sacrificing quality.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

JANUARY 14, 2022

In mid-December, a story went viral on Twitter across the pond about a customer being refunded by a food delivery service after complaining that the “four milkshakes, a cheesecake and an ice cream” they had ordered from a Manchester restaurant were “too cold”, as reported by Manchester Evening News.

Online Ordering 546

Online Ordering Customer Service Website Management Food Order 546

Modern Restaurant Management

JANUARY 11, 2023

franchise disclosure documents. This means that if a provision in a franchise agreement or disclosure document requires a franchisee to disclaim and deny that they relied on representations made by the franchisor or made in franchise disclosure documents, that provision will not be enforced by a court. It adds section 31512.1

Restaurant Law 448

Restaurant Law Franchise Franchising Document 448

Modern Restaurant Management

APRIL 27, 2020

The employer should organize their payroll and expense documents in order to ensure that they document every dollar spent with the proceeds of the loan. All documentation must be provided to the lender at the end of the eight-week term. In addition, they must show that they have rehired any employees that were laid off.

Healthcare 540

Healthcare Document Restaurant Law Insurance 540

Modern Restaurant Management

APRIL 21, 2020

As of the end of March, almost a third of Americans were under some type of “stay-at-home” order due to COVID-19, either mandated locally or statewide, with no immediate end in sight. Document Everything. In March 2020, restaurateurs across the country have had to shutter their businesses in some cases literally overnight.

Insurance 542

Insurance Government Document Restaurant Law 542

Modern Restaurant Management

MAY 18, 2020

The documents released today will help small businesses seek forgiveness at the conclusion of the eight week covered period, which begins with the disbursement of their loans. Upserve is offering its Virtual POS and Online Ordering tools for free for 12 months to any restaurant. Click here to view the application and instructions.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

APRIL 7, 2021

Documents for internal case management. For example, if a worker was previously a server and suffered an ankle injury, perhaps he or she can complete tasks behind the scenes, like helping take phone or online orders to stay off their feet. A review of injured worker capabilities and how they align with their tasks.

Insurance 386

Insurance Document Online Ordering Food Order 386

7 Shifts

NOVEMBER 22, 2021

Industry Analysis : Document the size and trends in the restaurant industry to show readers you are an industry expert. Competitive Analysis : document local competitors and show how you will be able to carve out a niche in your market. In order to get an SBA loan, the applicant must meet certain eligibility standards.

Document 393

Document Small Business Cash Management Take-out 393

Modern Restaurant Management

MAY 31, 2022

CoGS and P&L documents are essential for any restaurant or business. If a POS system has a CRM feature, it can provide management with customer contact information, feedback, order history, and other data to help them understand customer behavior. To stay profitable, restaurants must determine their cost of goods sold (CoGS).

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

OCTOBER 2, 2023

Restaurants categorize the majority of food waste into three buckets: prep/portioning, customer ordering or cooking errors, and spoilage. Operators need to have a precise understanding of what they purchase, what they sell, and any variance between those amounts, so that they can identify where waste can be controlled.

Waste 466

Waste Technology Food Inventory 466

Modern Restaurant Management

MAY 2, 2022

safety, quality, inventory, predictive ordering, etc.) Use tech tools that can document, organize, and centrally store data for each supplier. Software will also allow leadership teams to make data-based decisions, spot trends, and mitigate risks. in one tech stack. Maximize compliance.

Food Safety 546

Food Safety Food Supply Waste Sustainability 546

Modern Restaurant Management

MAY 2, 2023

Your usual poultry vendor requires two days’ notice for deliveries, but you haven’t placed an order. Permits and Documentation Every restaurant is required to display various sorts of permits and documentation. For instance, Do you have all necessary permits and documentation displayed? Are you up-to-date?

Audits 282

Audits Point of Sale Document Food Safety 282

Modern Restaurant Management

MARCH 20, 2023

Balance Sheet This document provides insight into the current state of your finances (up to a specific date). Income statement (P/L statement) This document shows restaurant owners how much they’ve made versus their losses, so they can determine whether their ROI was sufficient to balance their spending.

Cash Management 488

Cash Management Point of Sale Consumer Goods Sourcing 488

Modern Restaurant Management

JANUARY 16, 2020

A recent survey of QSR and fast casual customers found that 51 percent of consumers would order from a restaurant more often if delivery was offered, indicating that it’s crucial for operators to jump on the delivery bandwagon or risk losing sales. However, navigating the delivery landscape is much easier said than done.

2019 357

2019 2020 Employee Relations 2030 357

ChowNow

JULY 17, 2020

We’re excited to officially announce that ChowNow’s online ordering technology integrates with Square’s point of sale system, uniting our two platforms into a single, streamlined option for your restaurant. . This is the same rate that Square charges clients for its own online ordering service. Gives you the best of both worlds.

POS 329

POS Online Ordering Mobile Ordering Point of Sale 329

ChowNow

AUGUST 30, 2023

Eager to establish a stronger connection with your customers and increase repeat orders? Our restaurants who have purchased an iOS and Android app typically see a 2x increase in orders. Your restaurant will stay top of mind, and it’ll be easier than ever for diners to order straight from you. Articles of Incorporation).

Mobile Ordering 369

Mobile Ordering Document Certification Website Management 369

Modern Restaurant Management

APRIL 14, 2020

In particular, quickly pivoting to find ways to aggressively drive carry-out and delivery business; keeping restaurants operating in order to retain GMs; ramping up grass roots community and neighborhood marketing tactics; and working with landlords and vendors for accommodations on payments.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

7 Shifts

AUGUST 19, 2020

In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. While you can’t watch over everybody’s shoulder while they figure things out, keeping documents by your POS systems will significantly speed up training and reduce costly errors.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

JUNE 10, 2021

The hotelier’s loss of the digital guest relationship is well documented and a cautionary tale for any restaurant brand that does not envision a future where marketing budgets are dominated by campaigns to win back the guest. Will the restaurant industry learn from these cautionary insights?

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

The Rail

JUNE 11, 2025

Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. To maintain brand integrity, document your operations in detail. Visit their facilities, ask for references, and start with small orders to test reliability.

Management 147

Management Management Equipment Hiring 147

7 Shifts

SEPTEMBER 16, 2021

Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. One of the many benefits of multi-location restaurant management pertains to inventory and ordering. Developing a New Concept.

Management 370

Management Management Hiring Document 370

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device. ” Tyga Bites Launches. .”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. Documentation is key here noting training dates, times and attendance. Train Employees to the Written Plan.

Food Safety 429

Food Safety Certification Employee Relations Restaurant Law 429

7 Shifts

NOVEMBER 14, 2024

During a shadowing session, the new employee follows an experienced staff member throughout their shift, observing how they handle tasks such as customer service, food handling, and order management. Day 3-4: Shadowing a senior server to learn order-taking, upselling techniques, and handling POS systems.

Training 195

Training Kitchen Safety Food Safety Customer Service 195