Modern Restaurant Management

APRIL 11, 2023

As restaurants embrace technology, work to avoid encroaching competition and search for ways to expand their customer base, we’re likely to see more and more innovative ways that brands are blurring traditional lines to get in front of new customers. The following trends show how brands are taking advantage of this growing movement.

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Fast Casual Customer Service Sustainability Customer Experience 186

Modern Restaurant Management

FEBRUARY 8, 2023

Fine dining establishments provide a space for the most creative chefs and the boldest of all hospitality entrepreneurs to experiment, innovate and offer unique and upscale dining experiences–something that’s hard to replicate at regular dining establishments. Food is a business of making people happy.

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Fine Dining Technology Front of House Sustainability 193

Tableo

JULY 14, 2023

You may improve the sustainability of the future and boost the profitability of your restaurant by putting these methods into practice. Create a solid rapport with your suppliers to guarantee precise deliveries and reduce unnecessary inventory. Besides, your mum will be proud! New to Tableo?

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Waste Sustainability Food Audits 52

Modern Restaurant Management

MARCH 29, 2024

With rising salaries, inflation, and higher crime rates, it's clear that we need to adapt and innovate to thrive in this ever-changing landscape. Embracing Innovation Spring cleaning isn't just about tidying up; it's about reimagining your business for the future.

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Online Ordering Innovation Customer Service Events 106

The Restaurant Times

MAY 19, 2021

Online food delivery has become a popular choice for customers post COVID-19 pandemic. The segment has been growing ever since and is expected to introduce new food delivery trends in 2021. The segment has been growing ever since and is expected to introduce new food delivery trends in 2021. Rise Of Cloud Kitchens.

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Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. Another important consideration is the formatting and quality of your menu.

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Take-out Innovation Food Safety Kitchen Safety 52

Goliath Consulting

MARCH 14, 2020

A research conducted by US Foods reported that the top complaints from ordering customers included, “food was not warm or fresh” and “food got shaken or messed up during delivery” (3). With more consumers using food delivery services, the demand for better food packaging is stronger than ever. Sustainability.

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Delivery Food 2025 Compost 68

Modern Restaurant Management

JANUARY 10, 2023

“Innovation is in the sweetgreen DNA, and meeting customers where they are is the key to our brand mission; connecting people to real food,” said Jonathan Neman, CEO and Co-Founder of sweetgreen. Modern Restaurant Management (MRM) magazine quizzed the sweetgreen team to learn a bit more about the brand's latest innovation.

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Website Management Customer Experience Food Order Online Ordering 175

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious.

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Loyalty Program Mobile Ordering Social Media Customer Experience 185

Squirrel Systems

MAY 11, 2024

In the ever-evolving restaurant industry landscape, virtual brands have emerged as a buzzworthy innovation. These “ghost kitchens” operate without a traditional brick-and-mortar presence, selling their culinary creations exclusively through online delivery platforms. These costs can cut into the lower overhead advantage.

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Online Ordering Delivery Sustainability Innovation 52

7 Shifts

JUNE 20, 2022

A ghost kitchen (also known as a delivery-only restaurant, cloud kitchen, or dark kitchen) is a restaurant that is solely focused on cooking to-go meals. One ghost kitchen may contain multiple units where different brands can prepare food for delivery, and in some cases, pickup. What are the benefits of a ghost kitchen model?

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Front of House Food Truck Back of House Social Media 436

Modern Restaurant Management

FEBRUARY 1, 2022

Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. Streamlined Menus with More Plant-Based Options and Sustainable Packaging. Roughly half of U.S.

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Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. From there, restaurants can build processes and inject innovation into this framework. Opportunities for 2022 and Beyond.

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Modern Restaurant Management

OCTOBER 6, 2023

Boosting sustainability efforts. Every restaurant wants to become more sustainable, reducing waste and associated costs, and IoT can be instrumental in reducing food waste (see above!) Connected devices in restaurants or food delivery services streamline the ordering process, improving accuracy and providing real-time status updates.

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Food Safety Operations Management Management 190

Chowly

MARCH 14, 2024

Through these pillars, the Mastermind program equips restaurant owners with the skills needed for sustainable success. Smart pricing stands out as a compelling avenue for owners seeking innovative solutions to enhance overall profitability. Explore sustainable and profitable ventures with Chowly's Off Premise Platform.

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Airlines Sustainability Pricing Technology 111

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. This agility is crucial for staying relevant in a market where culinary innovation is critical.

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2024 Technology Menu Mobile Ordering 52

OneDine

JANUARY 9, 2024

With the onset of 2024, there’s no better time for restaurateurs to embrace innovative technological advancements to streamline operations, enhance customer experiences, and stay ahead in a competitive market. Note: OneDine offers a built-in delivery platform, so you don’t have to manage a fleet of drivers).

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2024 Technology Customer Experience Sustainability 52

Modern Restaurant Management

JANUARY 3, 2024

We launched our Portillo’s Pick Up shelves, for delivery drivers and guests who order online to quickly come in and grab their meals. Restaurants will reinvest margin in value products, pricing and messaging 2024 will start to see first-party ordering AND first-party delivery take flight.

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2024 Loyalty Program Customer Experience Customer Service 129

The Restaurant Group

NOVEMBER 8, 2021

Instead of eating out, the entire world shifted to take-away and food deliveries, making it necessary for restaurants to adjust their capacity to cater to this growing consumer segment [ 1 ]. This has also put more pressure on restaurants to increase their presence on food delivery apps. 3 Focus on Hyperlocal and Sustainability.

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2022 Food Supply Innovation Sustainability 78

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

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2022 Food Supply Back of House Kitchen Safety 177

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . Sustainable Business Practices . Popular Restaurant Start-Up Trends 2022. Restaurant Tech.

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Modern Restaurant Management

APRIL 30, 2021

Overall, it is crucial for foodservice operators to make sure customers have plenty of options available and stocked for proper hand hygiene, especially after many have focused their efforts on delivery and takeout business over the past year and may not have had restrooms open to the public. Look for innovations in restroom hygiene.

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Consumer Goods Sustainability Customer Service Innovation 197

Chowly

FEBRUARY 23, 2024

A substantial 9 in 10 consumers enjoy discovering new dishes and beverages at restaurants, emphasizing the pivotal role of innovation. Standing out is addressed through personalization and loyalty technologies, exploring innovative avenues to capture customer attention. Learn about Digital Marketing that's done-for-you.

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2024 Loyalty Program 2023 Point of Sale 96

7 Shifts

JUNE 27, 2022

Since then, she's worked at DIG (formerly Dig Inn) where she was Director of Strategic Operations and led supply chain strategy, menu development and their food delivery and ghost kitchen business. Determined to make a bigger impact, she left consulting to pursue a career in the food industry. It's hospitality. And I felt that.

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Front of House Food Supply Consumer Goods Customer Experience 195

Modern Restaurant Management

MARCH 23, 2022

Over the past decade, the restaurant business has been changing with the innovations in cooking equipment and advent of ghost and cloud kitchen. Expansion of the food service industry, product innovations, and surge in number of quick service restaurants have boosted the growth of the market. Innovations in Commercial Ovens.

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Equipment Innovation Customer Service Food Order 204

Modern Restaurant Management

MARCH 16, 2021

We’re continually learning about new and innovative ways to help our clients be more sustainable—whether that be choosing eco-friendly materials and fixtures or finding new products that use recycled or compostable packaging. Think paper straws versus plastic. The focus is to cut down the impact we have on the environment.

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Fast Casual Front of House Fine Dining Mobile Ordering 122

7 Shifts

FEBRUARY 18, 2021

But it doesn’t have to be that way, and technology is how we widen the margins and make for a more profitable, sustainable business model. How technology makes for a more successful restaurant Restaurants operate on historically razor-thin profit margins. that's a really good thing.it

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Technology Back of House Consumer Goods Online Ordering 370

Foodable

JUNE 30, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Barron and Roumeliotis discuss the future of curbside pick-up, takeout, third party delivery, and dine-in eating. What do you see in the future for third party delivery and curbside pickup?

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Delivery Online Ordering Customer Service Technology 55

Modern Restaurant Management

DECEMBER 21, 2020

Historically, restaurants have been slow to adopt innovative technology. The new wave of restaurateurs will learn from the recent crisis and will focus on sustainability of operations by leaning hard into delivery, take-home, curbside pick-up, contactless payment, and other enabling technology. The pandemic changed that.

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2021 Email Marketing Online Ordering Advertising 159

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 229

The Restaurant Times

SEPTEMBER 27, 2021

Though food delivery packaging always played an important role in the restaurant business, post COVID-19, it has become even more essential. Thus, food delivery packaging needs to be as sustainable and efficient as it can. Thus, food delivery packaging needs to be as sustainable and efficient as it can.

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Delivery Food Fine Dining Kitchen Safety 52

Modern Restaurant Management

FEBRUARY 25, 2021

But a few short weeks would change everything, from in-person dining to supply chain access to consumer standards regarding health, safety, and sustainability. First, a pivot to e-commerce sales helped to facilitate online orders, deliveries, and curbside pick-up. Dining in the Post-COVID Era.

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Guest Recovery Online Ordering Point of Sale Retail 151

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

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Technology Front of House Online Ordering Back of House 162

Modern Restaurant Management

AUGUST 6, 2020

After speaking with some of our partners in the industry on how they toe the line between investing in innovation and cutting costs during this time, we found five things restaurant owners can do to boost profits and stay open beyond the COVID shutdown. Re-engineer Menus.

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Front of House Inventory Food Safety Social Media 209

Mad Mobile

JANUARY 23, 2024

Innovative retailers can stay ahead of the competition by making informed predictions and taking action based on those predictions. As you navigate the ever-changing retail trends, the integration of AI becomes vital to staying at the forefront of innovation and meeting the expectations of consumers.

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Retail 2024 Social Media Online Ordering 52

Chowly

MARCH 28, 2024

Join us as we uncover Matt’s insights tailored to support the sustainable scaling of successful restaurant operations. His approach involves creating a need driven by intrinsic motivation rather than external pressures, emphasizing personal fulfillment and sustainability over mere profitability.

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Leadership Coaching Sustainability Customer Experience 105

Modern Restaurant Management

DECEMBER 21, 2022

The technology space is still the “wild west” in the spirits realm, and it is likely that technology will continue to innovate, and inevitably consolidate, the playing field. Typically smaller but more frequent increases, especially on the big movers, will produce better, more sustainable results.

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2023 Loyalty Program Mobile Ordering Customer Experience 193