Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off. In Love with Tech, but Impatient.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JANUARY 8, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. For the most part, courts have upheld dining restrictions due to public safety concerns. Litigation. Administrative Developments.

2020 186

2020 Restaurant Law Food Safety Employee Relations 186

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Restaurants vs. delivery services. COVID-19 Consumer Dining Trends. Generational divides.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Touch Bistro

MAY 26, 2021

This means you’ll have to continue to follow strict safety protocols to make sure everyone is safe and that your restaurant remains on the right side of the law. An online ordering system that lets you take orders directly from your website, while keeping 100% of the profits. Delivery is big business for restaurants right now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

EATER

JANUARY 27, 2021

Some requested the food go to the next person who came through the door, some to staffers, some to people in need. After we talk to Williamson, we discuss how Starbucks is helping with vaccination in Washington, Biden’s $15 minimum wage plan, the latest in the state of winter outdoor dining in New York, and more. BW : That’s correct.

Kitchen Safety 104

Kitchen Safety Food Safety Food Order Outdoor 104

Goliath Consulting

SEPTEMBER 28, 2021

Google My Business enables you to manage and optimize your Business Profile on Google. This includes information such as business store hours, openings at new locations, health and safety protocols, and to read what other customers have to say about your business. For example, “restaurant,” “fast food,” “hair salon,” etc.

SEO 78

SEO Website Management Food Safety Customer Service 78

EATER

JULY 22, 2020

Twisted Soul chef and owner Deborah VanTrece has gone above and beyond recommended safety measures, a stark contrast to leadership in Georgia. But delivery didn’t provide enough business for the pasta-heavy outfit, especially since the restaurant operates delivery through its own website rather than a third-party platform.

Outdoor 121

Outdoor Seating Dine-in Kitchen Safety 121

Next Restaurants

MAY 26, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant will remain safe from the contagion. High-end restaurants that tend to have a pricier menu should look to add more affordable “fast” food to their offerings.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Our new formats are incredibly attractive to today’s multi-unit operators, who are looking for chef-driven food quality at a lower investment than a traditional QSR. .”

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. Virtual Barbecue Pit. Hot for Dave's Hot Chicken.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The ezCater Catering Growth Platform is uniquely designed to help restaurants get incremental catering orders and manage their catering operations. “The pet industry topped $95.7

Franchise 165

Franchise Franchising Catering Online Ordering 165

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 178

2021 Loyalty Program Retail Online Ordering 178

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Furthermore, the pandemic has eliminated the need for salespeople, forcing many operators to heavily rely on website/app focused shopping. Although some wholesale food and supplies companies may charge extra credit card processing fees, many of them do not.

2021 52

2021 Email Marketing Front of House Cash Management 52

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co. Ono Blend Founders Daniel Fukuba and Stephen Klein.

Food Truck 126

Food Truck Customer Service Customer Experience Front of House 126

EATER

MAY 11, 2021

But running what he deems the country’s largest mom-and-pop — the 30,000-square-foot Chinese food emporium China Live in San Francisco — came with some fairly unique challenges. He launched 10 ghost kitchen operations to extend his delivery zone to new cities and regions, expanded his takeout menu, and has a large product line.

Fine Dining 104

Fine Dining Back of House Travel Kitchen Safety 104

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. Barbara Castiglia , MODERATOR – Modern Restaurant Management. US Foods Ghost Kitchens. US Foods Holding Corp. The Main Course. FAT (Fresh.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Touch Bistro

APRIL 18, 2021

While changing COVID-19 restrictions forced many restaurants to lean on takeout and delivery throughout the winter months, warmer weather means the return of a valuable revenue source: outdoor dining. Outdoor dining is a less risky alternative to indoor dining. When it comes to the question “is outdoor dining safe?,”

Outdoor 52

Outdoor Kitchen Safety Food Safety Seating 52

Modern Restaurant Management

OCTOBER 16, 2020

The Manifest surveyed 501 people about their food delivery and restaurant habits during COVID-19 and found that two-thirds of people ate in-person at a restaurant in July 2020. Doordash is the most popular food delivery app with 12 percent of people using the app in July 2020. Food Service Orders Begin to Rebound.

2020 221

2020 2030 Hotels Food Safety 221

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

SEPTEMBER 30, 2020

13 percent said it was because they now prefer takeout/delivery. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. Most Important safety initiatives.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Goliath Consulting

MAY 19, 2020

Whether they be for office parties, conferences, birthdays or weddings, catering profits from the promise of efficiency, safety and most importantly—safe of mind. You may be used to catering for corporate meetings, office parties, weddings or cocktail parties, but what about outdoor festivals, picnics and movie sets? INVEST IN TECH.

Catering 151

Catering Social Media Loyalty Program Online Ordering 151

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Of restaurants that have stayed open, many shifted their focus to takeout and delivery. Yelp's Economic Impact Report. Diners are Ready, but Concerned.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. As events of all kinds are being planned, the survey data revealed that consumers are looking to make up for lost time, especially while the weather is warmer and outdoor space is available.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JULY 21, 2020

It’s a new world for restaurant owners and managers. Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. Just last week, I dined outdoors at a local restaurant.

Marketing 208

Marketing Mobile Ordering Food Safety Communication 208

EATER

MAY 19, 2020

In Texas, for example, restaurants are limited to 50 percent capacity indoors (with unlimited capacity outdoors), while in South Carolina, social-distancing measures are recommended but not enforced. Broadly, restaurants are being encouraged — or ordered — to reduce capacity and space out tables, but the exact rules vary from state to state.

Cash Management 143

Cash Management Fast Casual Fine Dining Food Safety 143

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology. Flippy ROAR for Sale.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The ordinance requires that food establishments must provide single-use foodware only upon consumer request or at a self-service station.

2022 189

2022 Restaurant Law Tip Distribution Insurance 189

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. Theme parks and other outdoor entertainments. Meetings, conferences and conventions. Upscale/fine-dining restaurants.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 207

Serving White Paper Food Recycling 207

Modern Restaurant Management

AUGUST 11, 2021

The elevated in-store experience is the next phase of Chester’s brand refresh, following the 2020 launch of the company’s new website with an enhanced library of marketing and training tools for franchisees, as well as a new, simplified logo that focuses on the lovable Chester the Chicken mascot. ” Pieology in Idaho.

Franchise 180

Franchise Franchising Fast Casual Sports 180

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

MAY 5, 2021

The study also uncovers consumers’ QSR competitive positioning, brand preferences, delivery trends, and use of new technology. 80 percent of restaurant owners and managers forecast a meaningful increase in business, but this same 80 percent says they're concerned that Covid-19 might present disruptions in the future.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Top Foods Across Major Markets. Churro waffle: (+339 percent).

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. Chris Boyles, VP of Food Safety for Steritech. Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details.

Kitchen Safety 227

Kitchen Safety Food Safety Loyalty Program Technology 227

Black Box Intelligence

NOVEMBER 1, 2021

Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’. Full-service restaurants experienced an erosion in net sentiment for ‘food’, ‘ambiance’, ‘value’ and ‘intent on return’ during the quarter. Multi-unit managers in full-service are now responsible for an average 8.8

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84