EATER

APRIL 4, 2025

For the last few years, Ive also co-curated the gluten-free dining guide for Eater Los Angeles. Gluten-free pastas have long been pegged as temperamental to cook and prone to mealiness; gluten-free pizza crusts could be too crackery, limp, or dense; gluten-free cookies could sub in for a weak doorstop or crumble at the touch from dryness.

Food Order

Black Box Intelligence

APRIL 25, 2025

It was only Casual Dining and Fast Casual that were able to post positive same-store sales growth. Segment Performance Deep Dive: Casual Dining Rebounds There has been a resurgence in Casual Dining in recent months. Overall, we are seeing strong willingness of guests to spend their money at Casual Dining restaurants.

2025

Modern Restaurant Management

DECEMBER 17, 2024

Even though AI tools can’t peel an avocado or make rice balls for sushi, AI definitely will be entering the kitchen more in 2025. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025.

2025

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. AI usage has also skyrocketed, primarily in the back-of-house.

2025

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Simplified Menus. Simplified Menus. Serving smaller portion sizes.

2022

Modern Restaurant Management

JANUARY 13, 2022

Be conscious of this when taking reservations. This will aid you in delivering an enjoyable dining experience and help you retain customer loyalty. Thank: Let the customer know that although an issue occurred, you are still very happy that they dined with you, and you would welcome their return. Untrained and unmotivated staff.

Front of House

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. That's fine for sidewalks but not very conducive to outdoor dining, including keeping tables leveled. How much should a restaurant invest in outdoor dining necessities?

Outdoor

Modern Restaurant Management

JANUARY 26, 2022

On Valentine’s Day, restaurants fill up quickly with reservations from couples eager to spend a romantic night together. On the flip side, if you run an upscale restaurant, offering a prix fixe menu is a great way to attract customers who usually wouldn’t dine with you. A prix fixe menu also gives off an air of elegance.

Social Media

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. Make reservations. For restaurants that accept reservations, reserve. How far in advance you’ll want to reserve depends on the restaurant.

Fine Dining

Modern Restaurant Management

JANUARY 31, 2024

I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S full service restaurants surveyed plan to introduce catering services.

Online Ordering

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Why not briefly fill rooms by offering an exclusive evening of private pandemic dining?

Hotels

7 Shifts

JULY 30, 2021

Many of these diners even use these social platforms to pick and choose their next dining experience. Given the fact that nearly 80% of patrons visit a restaurant's website before deciding where to dine-out, you want to make sure that your website stands out from the rest! Did you know that over 35% of restaurant customers in the U.S.

Social Media

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. It’s a necessity for building a modern and future-proof restaurant. Here are some lesser-known ways to add to your technology stack and evolve your restaurant for the future.

Social Media

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.

Back of House

Modern Restaurant Management

SEPTEMBER 18, 2020

But one thing is for sure: the COVID-19 pandemic has forever changed the restaurant dining experience. Additionally, plant-based and immunity-boosting foods, sanitation and outdoor dining has accelerated to an all time high. It has resulted in a huge shift in dining consciousness. Superfoods. Sanitation. Serene Spaces.

Food Truck

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? Lately, the calculus is becoming more complicated. Every check is a shock.

Pricing

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. MRM Franchise Feed features the latest news in the restaurant and MUFSO franchising landscape. Happy Birthday, TCBY.

Franchising

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety

EATER

OCTOBER 15, 2020

And as businesses began to slowly reopen after partial spring shutdowns, restaurants returned at reduced capacities with required social distancing between groups and, in some cases, limits to dining indoors. School was about to go back in session and those waking up early found that it was no longer sunny and sweltering at 7 a.m.

Outdoor

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Creating a Face-Pay Network.

Kitchen Safety

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. It's a necessity for building a modern and future-proof restaurant. That's where restaurant scheduling software comes in handy. 7shifts Restaurant Scheduling Software.

Technology

Modern Restaurant Management

NOVEMBER 11, 2019

The hotel sent a personalized offer to book again based on previous dining and stay history: More than 1 in 5 (23 percent). This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. What’s Important to Travelers. ” Building Loyalty.

Travel

EATER

AUGUST 23, 2023

Here, you can see her baking impressively elaborate birthday cakes for her kids, partaking in the espresso martini trend , and dining (and at times crying ) at restaurants. Eater spoke to Philipps about feeling hangry, which coast has the superior dining scene, and name dropping at restaurants. But it is so expensive in New York City.

Reservations

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. From big, important ideas to use-today tactics, here are the best takeaways we heard on Season One of the Restaurant Growth Podcast. Your smartphone is your restaurant's media center.

Social Media

EATER

DECEMBER 15, 2021

You were just given a generic list of suggestions for dining options, straddling a line between ludicrously expensive and horribly grim.”. The patio at the Royal Champagne Hotel & Spa. There was always a gift shop with ice buckets and t-shirts for sale.

Back of House

Future Food

DECEMBER 5, 2019

Food, hospitality and the customer experience will continue to rely upon execution of excellence and the hot pursuit in the very definition of it. The Starbucks Reserve is an example of this emerging trend in flagship food stores. The Starbucks Reserve is an example of this emerging trend in flagship food stores.

Hospitality

7 Shifts

MAY 15, 2023

I worked in fine dining for so long, I thought my career was always going to be in fine dining, and I'm not saying that I'm completely. He drew on his experience in fine dining, an all too common one of overwork and chasing perfection, and knew that he wanted to create a healthier work environment at Pecking House.

Fine Dining

Restaurant Clicks

OCTOBER 23, 2021

However, their focus on upscale communal dining offers a unique experience among restaurants. Make a Reservation. Reservations are best, with each day going live at ten PM fourteen days ahead of time. Sadly, this place is only available for dinner, and you may have to make reservations long ahead of time.

Fine Dining

Restaurant Clicks

NOVEMBER 25, 2021

Located right in the center of Little Italy, Born and Raised offers both an indoor dining room and outdoor dining options. While the establishment comes with a laid-back vibe with no dress code, they do require reservations. Make a Reservation. Make a Reservation. Best Steakhouses in San Diego.

Fine Dining

Restaurant Clicks

DECEMBER 5, 2021

From takeout sushi to delivery options to dine-in seating, restaurants across the East Village offer guests and residents most anything! The restaurant is located in the Ukrainian Village community and holds natural wood decor for a comfortable yet elevated dining experience. Make a Reservation. Best Sushi in the East Village.

Online Ordering

Restaurant Clicks

SEPTEMBER 12, 2021

Of course, business dinners, friendly happy hours, and intimate dining experiences have equally refined and tasteful restaurant options. The best restaurants achieve their popularity for numerous reasons that encompass the quality and taste of food served, the hospitality and attentiveness of the staff, and the ambiance of the dining space.

Brewery

Future Food

JANUARY 30, 2020

Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.” Great Service in an Era of Labour Costs & Technology. At one end of the scale there are restaurants such as Quay and Attica. Image via Open Table).

Technology

Apicbase

FEBRUARY 8, 2024

First, let’s look at the definition of restaurant operations management. From the bustling kitchen to the welcoming front-of-house, this discipline centres on: streamlining processes, enhancing efficiency, and ultimately delivering a seamless dining experience. What Does Restaurant Operations Management Entail?

Definition

Open for Business

FEBRUARY 1, 2023

As a result, many restaurants have invested in patio furniture and set up inviting outdoor dining areas with everything guests expect from an indoor dining experience. In the years since the outdoor dining boom began, it’s become clear that patios, sidewalk cafes, and rooftop spaces are here to stay.

Seating

Restaurant Clicks

NOVEMBER 2, 2021

Make a Reservation. O Ya is reservation-only, though, and they sell out quickly. If you want a seat at O Ya, check for reservations daily and prepare to be flexible with timing. Make a Reservation. Boston is an amazing city for food no matter when you visit during the year. Oleana Restaurant. Oleana Restaurant.

Seasonal Menu

Restaurant Clicks

NOVEMBER 23, 2021

You’ll read about some of Houston’s best casual dining spots and some of the most elegant. Make a Reservation. Make a Reservation. Brennan’s is one of Houston’s most iconic fine dining restaurants. Make a Reservation. Houston is one of the biggest cities in Texas. It’s also one of the most fun. State of Grace.

Website Management

Bingage

FEBRUARY 6, 2020

of restaurants offer an experiential dining experience for their guests including entertaining activities and romantic music. Research shows that almost 34.67% of people prefer dining out on Valentine’s Day. Valentine’s Day is a productive way to attract a bunch of customers outside your restaurant. A study shows that only 12.9%

Marketing