Modern Restaurant Management

DECEMBER 23, 2024

Restaurants and bars are leaning into automation to address staffing shortages, enhance operational efficiency, and meet rising customer expectations for speed and consistency. Sustainability Takes Center Stage Sustainability is no longer an optional value—it’s a demand from environmentally conscious consumers.

2025

Modern Restaurant Management

APRIL 11, 2025

“This enduring customer loyalty drives the restaurant industry forward, creating clear opportunities for restaurants to enhance the dining experience through strategic limited time offers, efficient delivery and exceptional in-person service," said Samir Zabaneh, CEO of TouchBistro.

Loyalty Program

Modern Restaurant Management

OCTOBER 13, 2024

Thanks to these technologies, tasks such as ordering food and paying bills can take place on a self-service basis. Inventory management tools, for example, enable the real-time tracking of food stock, alerting staff to use items before they spoil and reducing waste. Staffing and workforce management tools are also proving useful.

Marketing

Modern Restaurant Management

APRIL 9, 2025

For more than two decades Sam Ballas, Founder of East Coast Wings + Grill, has focused on brand building in a smart and sustainable manner. First, consumers are demanding more convenience and customization, pushing brands to rethink their menus and service models.

Loyalty Program

EATER

OCTOBER 15, 2024

Rifrullo Café, a cozy farm-to-table restaurant in Brookline, Massachusetts, hums with customers on a steamy July mid-morning. As a chef, I have a responsibility to do my best to create good environments for people, customers, and the community,” says Marnell-Suhanosky. Food service buildings in the U.S.,

Compost

Modern Restaurant Management

DECEMBER 31, 2024

2025 Cocktail/Beverage Trends Ingredients on the Rise Super Juice Acid correction is a technique that allows bartenders to sustainably mimic flavors not locally available, such as using acid-corrected local citruses in Roatán in the Caribbean to replace lemons in cocktails.

Beverage

7 Shifts

NOVEMBER 25, 2024

As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy. According to Forbes , 50% of employees waste parts of their day on their phones. There will always be a customer on the receiving end of that waste of time.

Mobile Ordering

Modern Restaurant Management

FEBRUARY 14, 2025

Sustainable Solutions Growing in Importance Consumers in 2025 will be more conscious of “localisation” in terms of where they conduct their online purchases, and the conditions under which products are made, also considering the CO2 emissions related to intercontinental transport.

2025

Modern Restaurant Management

JUNE 3, 2025

Jessica Huang, CEO & Founder of Restaurant Marketing, understands what many restaurants are doing wrong in their efforts and how they're missing opportunities to attract and retain customers. By focusing on these areas, restaurants can enhance their marketing efforts, improve customer satisfaction, and streamline their operations.

Marketing

Modern Restaurant Management

JANUARY 22, 2025

Here is how 3D modeling simplifies renovation planning: Accurate Resource Allocation : 3D modeling software offers accurate material estimation to avoid unnecessary waste and hidden expenses. 3D design technology allows operators to optimize their space for operational efficiency and customer comfort.

Design

Goliath Consulting

JANUARY 25, 2025

These versatile flours allow chefs to experiment with textures and flavors, offering creative options that resonate with health-conscious customers. Preserved Seafood : Preserved seafood is gaining traction, driven by Scandinavian simplicity and the desire for sustainable, nutrient-rich foods.

Dietary Restrictions

Modern Restaurant Management

JULY 31, 2025

In response to rising food costs, 56 percent of respondents said they planned to increase menu prices, down from 61 percent earlier in the year, and 18 percent said they doubled down on inventory and waste tracking, up two percentage points. Cafés and quick-service restaurants received 14.72 percent in Q2. percent and 14.64

2025

Modern Restaurant Management

APRIL 16, 2025

From managing actual water use to reducing waste tied to drinking water, restaurants have a significant opportunity to save money and minimize unnecessary spending. Elevating a restaurant's approach to water can not only lead to cost savings, but also improve the product that restaurants are giving to their customers.

Back of House

The Restaurant Group

DECEMBER 8, 2024

Introduction to Food Waste in Restaurants Food waste is a significant challenge for the restaurant industry, impacting both the environment and profitability. Understanding how to reduce food waste in restaurants is the first step toward sustainable and cost-effective operations.

Waste

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. Waste management programs like recycling, composting, and any food-waste reduction measuring done can also help in this category.

Certification

ChowNow

MARCH 21, 2025

Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one. Key customer factors that influence dining preferences, from demographics to behavior. Demographics: Who Are Your Customers?

Marketing

ChowNow

MAY 23, 2025

To make sustainable changes, you need to first establish a strong starting point. Some well-run quick service restaurants can push it as high as 17% , while full service restaurants tend to sit on the lower end range of 4%-5% due to higher labor costs and more complex operations. Why are restaurant profit margins so thin?

Point of Sale

Modern Restaurant Management

JANUARY 3, 2025

We're seeing a clear trend towards designs that can grow with the business – operators are incorporating signature elements (that are now business tools) that customers will recognize across locations. How does it dovetail with sustainability goals? What are some examples of multifunctional restaurant spaces?

Fast Casual

Modern Restaurant Management

JUNE 27, 2025

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

Loyalty Program

The Rail

APRIL 10, 2025

According to a study from Delierect , 43% of restaurant diners say they are willing to pay more for sustainable dishes, and 68% believe restaurants should take active steps to reduce food waste. They expect restaurants to prove their claims and back up buzzwords like "local" and "sustainable" with verifiable facts.

Food Supply

ChowNow

MARCH 13, 2025

Its a recipe for chaos, leading to mistakes, slower service, and shrinking profit margins. What should be a reassuring sightscreens full of customer ordersis actually a logistical nightmare. A single mistakelike forgetting to accept an order on one app while preparing anothercan result in a frustrated customer and a lost sale.

Delivery

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. Customers have more choices, higher expectations, and countless ways to discover (or overlook) your restaurant.

2025

Perfect Daily Grind

JUNE 16, 2025

I spoke to Doug Hewitt at 1951 Coffee Company and Gabriel Boscana at Bellwether Coffee to learn how new demands from roasters have influenced roasting technology and the services that manufacturers offer. Electric roasters can reduce waste and eliminate fuel costs, helping pad roasters’ bottom lines.

Equipment

ChowNow

APRIL 15, 2025

Monitoring your COGS helps you spot food waste, theft, over-ordering, or supplier price hikes before they eat into your gross profit margin. You risk long wait times and a drop in service quality. Aim to keep labor costs between 20% to 30% of total sales, depending on your service style and local wage laws.

Operations

The Rail

MAY 30, 2025

Understanding a rapidly changing landscape characterized by rising costs, evolving customer habits, and an increasing demand for originality is critical to success. Expecting every visit to provide more than just a meal, diners today give authenticity, customization, and value top importance.

2025

Perfect Daily Grind

JUNE 19, 2025

On the other hand, leading origins, such as Vietnam, are scaling up to meet demand for more cost-effective options as customers’ pockets tighten. Rollout is scheduled to begin this summer, aiming to enhance the customer experience and increase food-to-go sales by year-end.

2025

Modern Restaurant Management

JUNE 5, 2025

Food waste is one of the restaurant industry’s most persistent and costly challenges. According to ReFED , restaurants in the United States alone waste 5.76 That food waste equates to billions of dollars literally thrown away. Technology plays a critical role in helping restaurants minimize waste and improve efficiency.

Waste

Lavu

JUNE 6, 2025

With rising ingredient prices, labor shortages, and tighter margins, operators must find strategic ways to reduce restaurant costs without compromising quality or customer experience. Increasing restaurant profits allows you to invest in upgrades, like better equipment or a nicer place for customers to eat.

Loyalty Program

The Restaurant Group

FEBRUARY 14, 2025

High CoGS can eat into profits, so it’s important to manage inventory and control waste effectively. It represents the direct costs of producing your menu items and serving customers. Implement portion control to reduce waste. A higher rate indicates more customers served and potentially higher revenue.

Point of Sale

Lavu

MARCH 21, 2025

Restaurants can now use customer data to enhance restaurant menu design, creating smarter menus that increase profits and improve the dining experience. This approach also helps reduce food waste and maximize customer satisfaction. Reduce Waste : Remove underperforming items to save costs and streamline kitchens.

Design

Restaurant Clicks

JULY 21, 2025

Every day at noon, customers are invited to stand for the National Anthem, which is a tradition that reflects the brand’s mission of honoring service. Customers often mention the smoky flavor and tenderness of the meats, along with the quick service and welcoming atmosphere. #28

Back of House

Lavu

AUGUST 8, 2025

Whether you run a quick-service café or a full-service restaurant, your POS system isn’t just a cash register—it’s a strategic tool that can transform your bottom line. 5 Ways a POS System Can Increase Restaurant Profits – and Customer Loyalty New restaurants have some of the highest business failure rates in the US economy.

POS

TRG Restaurant Consulting

DECEMBER 22, 2024

This has led to 65% of restaurants reducing service hours and 43% closing on days they would normally be open. Theres a growing demand for health-conscious options , sustainable practices, and global flavors. Maintaining a positive online presence is essential for attracting and retaining customers.

2025

Future Food

NOVEMBER 27, 2024

Hospitality businesses that were exposed to reduced consumer discretionary spending, higher operational costs and increased costs of servicing debt were most likely to be at risk. Quick service restaurant (QSR) has increased across the board on metrics through increased uptake (more people), average spend and frequency.

Hospitality

Paper Chase Accountancy

JUNE 16, 2025

Utilizing outsourced accounting services or hospitality-specific accounting solutions can help ensure accuracy and efficiency in profitability ratio analysis. Learn more about our Accounting Services ! Avail of outsourced accounting services or bookkeeping services if the in-house team is not sufficiently skilled.

Hotels

Paper Chase Accountancy

JUNE 16, 2025

Utilizing outsourced accounting services or hospitality-specific accounting solutions can help ensure accuracy and efficiency in profitability ratio analysis. Learn more about our Accounting Services ! Avail of outsourced accounting services or bookkeeping services if the in-house team is not sufficiently skilled.

Hotels

Squirrel Systems

MAY 1, 2025

Running a successful full-service restaurant isnt just about serving great foodits about maximizing profitability in ways that go beyond the standard revenue streams. Here are some untapped areas of profitability that full-service restaurants can leverage. Implementing digital waste tracking systems to identify high-waste items.

Loyalty Program