The Restaurant Group

JANUARY 11, 2024

Branding will touch on your restaurant name, concept, slogan, menu, and customer service. The ideal configuration gives way to efficiency, which leads to faster service and satisfied customers. If you need these services and more, get a free quote today.

Customer Service 78

Customer Service Food Safety Uniforms Employee Relations 78

Culinary Cues

DECEMBER 30, 2019

Even the most loyal guest will start to drift away if they can’t depend on the service, the product, or the hours of operation. Even when the owner is present – he or she must depend on the consistent interactions between customers and the restaurant’s employees. Engage them and they will become your ambassadors.

Cash Management 268

Cash Management Point of Sale Leadership Website Management 268

Modern Restaurant Management

OCTOBER 10, 2023

It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. For franchise owners, maintaining uniform excellence across all outlets is key. Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary.

Loyalty Program 170

Loyalty Program Franchise Franchising Social Media 170

Modern Restaurant Management

FEBRUARY 28, 2024

As the convergence of technology and gastronomy continues to unfold, the dining landscape is evolving across every sector, spanning the swift pace of quick-service restaurants to the relaxed ambiance of family dining. Advancements in restaurant technology have revolutionized the way diners experience their meals, from ordering to service.

Fast Casual 114

Fast Casual Fine Dining Customer Service Casual 114

Sling

NOVEMBER 23, 2023

Some services absolutely demand special equipment (and even special training), and offering them right out of the gate can put a serious dent in your startup capital. 4) Investigate landscaping tools and technology As we mentioned, you may need some serious equipment to get your business going.

Insurance 78

Insurance Equipment Customer Service Hiring 78

Modern Restaurant Management

DECEMBER 14, 2023

Across the restaurant industry, it’s no secret that expectations for service, sustainability, and satisfaction are higher than ever. Taking just a few minutes every hour to refill dispensers occupies valuable time that employees could spend ensuring quality service in other parts of the restaurant.

Front of House 98

Front of House Back of House Customer Experience Sustainability 98

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 45

Customer Experience Customer Service Point of Sale Consumer Goods 45

Culinary Digital

MARCH 20, 2024

A streamlined menu is the cornerstone of efficiency in the onboarding process within a food service establishment. This specialized product knowledge equips servers with the ability to provide detailed descriptions, make informed recommendations, and confidently answer customer inquiries.

Seasonal Menu 52

Seasonal Menu Customer Service Customer Experience Training 52

Ken Burgin

FEBRUARY 13, 2024

What is the typical service like on a busy shift? Getting an idea of the pace, volume, and intensity of service can help applicants gauge if they’re a good fit for the environment and what will be expected of them during peak times. What is the restaurant’s service philosophy and customer experience goal?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 40

Customer Experience Customer Service Point of Sale Consumer Goods 40

Ken Burgin

MARCH 1, 2020

Here are some quick ways to make this obvious to customers. Front of House: Have hand sanitiser available for customers at the entrance. Spotlessly clean uniforms – how are those aprons and chef jackets looking? Is it time for a mystery customer program, with a special section on cleaning and hygiene, not just service.?

Front of House 155

Front of House Back of House Uniforms Customer Service 155

Modern Restaurant Management

JANUARY 20, 2023

As consumers watch food prices continue to rise, the demand for cost-effective meal solutions are prompting c-stores, full-service, and quick-service restaurants to increase their offerings. Providing the same experience in flavor, texture, and quality keeps customers loyal. Consistency is key.

Food 166

Food Food Supply Waste Food Safety 166

Modern Restaurant Management

SEPTEMBER 24, 2021

Delivery is an essential part of restaurants nowadays, which is why there are more restaurants partnering with third-party delivery services, even if they already have their own in-house delivery. If you monitor these reports regularly, you’re going to know right away when one third-party service is outperforming the others.

Delivery 206

Delivery Insurance Online Ordering Customer Service 206

Modern Restaurant Management

MARCH 13, 2023

Generally speaking, FDA continues to leave a wide range of discretion to food service providers. That revision still leaves discretion to the restaurant (such as determining the time and temperature appropriate for the food), but it requires the restaurant and chef to carefully make those determinations and apply them to all customers.

2022 163

2022 Allergens Food Food Safety 163

Sling

OCTOBER 1, 2023

You’ll gain valuable experience in such foundational business practices as: Marketing Food prep Payroll Menu development Scheduling Suppliers Employee development Networking Customer service The lessons you learn can be directly applied to the catering business you start. the customers you want to serve).

Catering 78

Catering License Transportation Advertising 78

Modern Restaurant Management

AUGUST 31, 2021

Service industries have been forced to shift how and where they communicate with their customers, making digital customer experience (CX) an essential component of the restaurant business model moving forward. Businesses underestimate how often customers have poor experiences by an average of 38 percent. Given that 46.5

Customer Experience 172

Customer Experience Customer Service Online Ordering Food Safety 172

Modern Restaurant Management

APRIL 1, 2020

As the novel coronavirus outbreak leads to state-mandated dining room closures, many food service franchisors are struggling to maintain business. This platform alerts the shop when a car is pulling in for pickup to allow for more seamless and efficient service that limits interaction and keeps customers and employees safe.

Technology 180

Technology Healthcare Social Media Mobile Ordering 180

Apicbase

NOVEMBER 16, 2023

Heavenly Desserts’ digital-first approach has significantly boosted operational efficiency and enhanced customer experiences, propelling them to become the UK’s fastest-growing dessert restaurant franchise. Improved customer engagement and convenience. A digital mindset not only strengthens relationships with customers.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Apicbase

NOVEMBER 16, 2023

Heavenly Desserts’ digital-first approach has significantly boosted operational efficiency and enhanced customer experiences, propelling them to become the UK’s fastest-growing dessert restaurant franchise. Improved customer engagement and convenience. A digital mindset not only strengthens relationships with customers.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

The Restaurant Times

JANUARY 23, 2022

The catering industry includes companies that provide individual event-based food services. There can be companies that cater to larger groups, or if you are starting out, you can start small for a party of 20 or 50 people depending on the experience, equipment, and capital you have. Buying Equipment And Sourcing Your Raw Material.

Catering 75

Catering License Insurance Food Supply 75

Modern Restaurant Management

APRIL 3, 2020

These developments were welcomed for their contributions to creating a more sustainable world… and it raised the value of used cooking oil, enabling many restauranteurs to get some money back for their oil rather than pay a service to have it collected. But there’s always a downside. The Thieves of the World Took Notice.

Recycling 211

Recycling Uniforms Restaurant Law Government 211

Goliath Consulting

FEBRUARY 9, 2020

Aside from the sales opportunity, there are other clear benefits to incorporating food delivery at your restaurant, such as giving the restaurant increased visibility, exposure to new customers and gaining of valuable insights on purchasing trends 2,3. Don’t want to enter the information from all those delivery tablets? Space and Staff.

Front of House 74

Front of House Online Ordering Delivery POS 74

The Restaurant Times

OCTOBER 22, 2021

When opening a bakery business you need to pay special attention to what name you want your customers to call your bakery with. The name of your bakery must be appealing enough so that it compels the customers to order from it. The FSSAI license is important to certify the quality and safety of the food you serve your customers.

License 52

License Back of House Kitchen Safety Equipment 52

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 117

Food Truck Customer Service Customer Experience Front of House 117

The Restaurant Times

DECEMBER 22, 2021

Several restaurants have had to shut their doors either permanently or long-term, but the lockdowns globally were a boon to the QSR (Quick Service Restaurants), making it painless to open a takeaway restaurant. Changing Customer Behaviour. 4 Ways Opening A Takeaway Restaurant Has Become Easier Now. Secure Licenses And Registrations.

License 52

License Loyalty Program POS Point of Sale 52

Lavu

SEPTEMBER 28, 2022

With Lavu Capital, pre-approved merchants that demonstrate consistent or increasing sales get access to a cash advance that can be used for any business expense such as equipment, staff, marketing and rent costs. This eliminates the application and credit check requirements that often preclude small businesses from receiving bank funding.

Cash Management 78

Cash Management Point of Sale Small Business Mobile Ordering 78

Apicbase

APRIL 5, 2022

The independent owner provides the initial investment and signs the restaurant lease agreement and various service contracts. As a result, you’ll be able to reach potential customers organically and tap into new markets more easily. #3 Attracting new customers in untapped markets should be effortless. #4

Franchise 52

Franchise Franchising Food License 52

Culinary Cues

JULY 22, 2021

Restaurants are open, and customers who have been prisoners of the pandemic are anxiously coming out of their shells and flooding to restaurants that are ill equipped to deal with the surge. Companies like King Arthur Flour couldn’t keep up with the demand for flour and even their baking equipment. In the meantime – here we are.

Guest Recovery 448

Guest Recovery Uniforms Point of Sale Customer Experience 448

The Restaurant Times

MAY 30, 2021

What services will you provide to your target audience and clientele? Furthermore, this section should also consist of other related information which is vital to the business like: Type of service and layout: You need to mention what kind of service you intend to offer. What does your business aim for? Management Plans.

Point of Sale 52

Point of Sale Food Truck Employee Relations Cash Management 52

Apicbase

JULY 1, 2022

It enables restaurant businesses to grow faster, meet customer demand and develop additional revenue streams (or replace streams that are slowing down). That’s where the meals are finished, plated, and served to the customer (or prepped for delivery). Better product consistency. Host kitchens.

Operations 52

Operations Back of House Front of House Food Supply 52

Modern Restaurant Management

OCTOBER 23, 2019

Ordermark entered into a new partnership agreement with DoorDash.Through the expanded agreement and partnership between the companies, Ordermark’s restaurant customers of all sizes will benefit from DoorDash Drive with an array of optimized on-demand delivery solutions into Ordermark’s integrated services.

Point of Sale 69

Point of Sale Customer Experience Customer Service Front of House 69

Marketman

DECEMBER 9, 2019

It understands your needs, and how to best service them; that leaves you with more time in your restaurant, and less time with labor-intensive paperwork that’s susceptible to errors. A well-stocked restaurant is a well-serviced restaurant. An important factor with chains is consistency and uniformity.

Inventory 52

Inventory Seasonal Menu Communication Download 52

The Food Corridor

SEPTEMBER 14, 2020

From a customer getting sick from a foodborne illness, or an unexpected fire or theft, to loss of income through a fridge or freezer failure, risk is part of the business. They pool the customer premiums to cover any claims. All of those different audiences are also customers of ours.” .

Insurance 52

Insurance Food Truck Food Catering 52

Modern Restaurant Management

NOVEMBER 20, 2019

” A tradition that started 19 years ago to celebrate our nation’s heroes, Golden Corral’s Military Appreciation Night has served nearly six million complimentary meals to military personnel and generated nearly $17 million in guest contributions to support community-based service initiatives for veterans through DAV.

Franchise 82

Franchise Franchising Customer Experience Seasonal Menu 82

Modern Restaurant Management

NOVEMBER 2, 2023

By the end of the book, readers will know how to protect themselves (and their customers). Her career has included performing services (operating partner, corporate/private trainer, health inspector, third party inspector, adjunct professor) in various sectors of the foodservice industry.

Kitchen Safety 186

Kitchen Safety Food Safety Allergens Employee Relations 186

Perfect Daily Grind

MAY 30, 2023

And in turn, they can also improve the overall customer experience. The need to increase speed of service and improve both the consistency and quality of coffee is paramount to coffee shops and other hospitality businesses,” he says. At Rosslyn, we work with a range of automated equipment, such as the Marco SP9.”

Beverage 147

Beverage Equipment Consumer Goods Customer Experience 147

7 Shifts

NOVEMBER 8, 2023

The Colorado Overtime and Minimum Pay Standards Order #38 regulates overtime, minimum salaries, breaks, tips, uniforms, and recordkeeping. Colorado restaurants must meet other legal requirements that govern food safety, alcohol service, compensation, overtime, breaks, and child labor.

Restaurant Law 222

Restaurant Law Food Safety Employee Relations Article 222