Modern Restaurant Management
MARCH 27, 2024
Attracting new customers is important to every business owner. While there are many marketing strategies to get customers in the door, it is just as important to create customer service strategies that keep them coming back. Why prioritize the customer experience?
7 Shifts
AUGUST 18, 2021
You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Modern Restaurant Management
MARCH 4, 2024
As traffic slows, how do restaurant operators keep and capture customers? By Generation Beyond deals, loyalty program incentives and the ability to customize, the generations enjoy slightly different aspects of their favorite brand’s app. First, a reminder to use an app’s agility to understand and cater to your customers.
Modern Restaurant Management
MAY 23, 2023
Globally, restaurants saw a notable shift in customer expectations and behavior during this time. But with the growth in off-premise dining comes extra pressure for businesses. Changing Trends and the Importance of Exceeding Expectations Before the pandemic, dining out was a common way for people to socialize and unwind.
Culinary Cues
OCTOBER 24, 2020
Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. YES – the menu is that important! The menu comes first and should reflect the philosophy of the owners and chef and how the operators expect to be perceived by the public.
Modern Restaurant Management
MAY 2, 2024
Nowhere is this more evident than in the consideration of generational differences, which play a large role in shaping dining experiences. From cozy nooks to bustling social hubs, microclimates offer a spectrum of dining experiences aimed at resonating with various demographics.
Modern Restaurant Management
MAY 3, 2024
Dining Out Habits of Mocktail Enthusiasts Mocktail enthusiasts are much more likely to eat out frequently and more likely to go to a chain restaurant rather than local. Survey Question: If you were dining out tonight, would you prefer to go to a local restaurant or chain restaurant? Adults 45-55 are about average at 21 percent.
Expert insights. Personalized for you.
186 
Let's personalize your content