Deliverect

APRIL 9, 2021

Founded in the Netherlands in the year 2000, Takeaway.com specializes in online food ordering and home delivery. In 2020, the company merged with Just Eat to form one of the leading global online food delivery companies, Just Eat Takeaway.com. Does that mean restaurants without a delivery service of their own cannot join the platform?

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

Ken Burgin

JULY 17, 2022

Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. If you haven’t heard from them, phone, text or email – this year needs more aggressive marketing.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Research the Market. Market and Promote the Opening. Below is a list of the potential coffee shop concepts to think about when conducting your market research. Research the Market.

License 459

License Hiring Equipment Point of Sale 459

Cheetah

SEPTEMBER 23, 2021

Big names like Sysco, Restaurant Depot and others are now fighting to maintain their customer base as more and more SMB restaurants are making the transition to smaller, honest distributors like Cheetah. Is your supplier treating you like their #1 customer? We offer supportive services and partner discounts. Good for you!

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

Cheetah

AUGUST 28, 2020

Leading the pack are tech-related revenue streams like online ordering through delivery apps , but futuristic sounding features like AI-outfitted drive-thru’s and robot kitchens are being integrated sooner than we ever expected. Lifestyle Marketing Campaigns and LTOs Covid-19 has induced a sense of separation and loneliness among many.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. And when things eventually return to business-as-usual (and they will), gift cards help bring old customers back to your business and encourage new ones to visit you for the very first time.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Touch Bistro

MAY 26, 2021

A mobile POS that you can take tableside to capture customer orders. . Delivery is big business for restaurants right now. In contrast, using a direct online ordering system like TouchBistro Online Ordering lets you process all those 4th of July takeout and delivery orders directly from your website while keeping 100% of the profits.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Cheetah

SEPTEMBER 16, 2021

Because our products are fresh, our deliveries are on time and we always have our customers’ interest top of mind. Now, Cheetah Plus gives customers even more. So much so that we’ve analyzed the market and curated the best providers that can help you elevate your game. Same Day Pick Up and Delivery.

Online Ordering 147

Online Ordering Merchandise Food Supply Supplies 147

Cheetah

NOVEMBER 23, 2021

The delivery and meal-kit boom, as well as lock-down fatigue, introduced families to the wonders of quality catering, and businesses spent their unused budget on individually delivered event boxes. Caterers pay large premiums for delivery and also pay more for the products themselves since they are bought at grocery stores.

Catering 148

Catering Food Supply Seasonal Menu Supplies 148

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. Digital-only items provide an avenue for quicker service, which is usually of great advantage to restaurants. Quality control is critical for excellent service delivery.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

Gourmet Marketing

SEPTEMBER 23, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Restaurant Marketing Ideas. As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. Work with food delivery services.

Marketing 61

Marketing 2021 Social Media Website Management 61

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” 22 percent of customers are looking to buy restaurant merchandise. Service-related mentions became more positive by 6.0

2020 162

2020 Point of Sale Consumer Goods Seasonal Menu 162

Restaurant365

MAY 7, 2020

Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Future Food

OCTOBER 30, 2023

Future Food and the Sydney Fish Market are working together to ensure an exceptional level of operating standards. Image credit: Alana Dimou Sydney Fish Market Design is a major contributor in influencing a customer’s perception of a brand.

Operations 78

Operations Uniforms Merchandise Small Business 78

Ken Burgin

SEPTEMBER 27, 2020

Brainstorm with your staff – as you engage them, their enthusiasm to communicate with customers will become natural, not something they need reminding about. Make plans to share with customers in your venue, on social media and through your email communication. If you’re making deliveries, include a flyer. Pink latte anyone?

Social Media 156

Social Media Merchandise Customer Experience Communication 156

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 167

2020 Fast Casual Point of Sale Online Ordering 167

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 129

Social Media 2003 Customer Service Customer Experience 129

Modern Restaurant Management

JUNE 16, 2020

Taking this personalized approach helped many quickly adapt and modify operations using problem-solving skills tailored to the unique conditions of their individual markets. Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base.

Franchise 118

Franchise Franchising Leadership Food Safety 118

Future Food

JUNE 16, 2020

Winning back these customers will take time and will be dependent, to a large degree, on how well food operators have looked after the customers during lockdown. How customers want to connect with friends in an F&B environment will dictate how food operators will need to connect with customers.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

The Restaurant Times

DECEMBER 22, 2021

Several restaurants have had to shut their doors either permanently or long-term, but the lockdowns globally were a boon to the QSR (Quick Service Restaurants), making it painless to open a takeaway restaurant. Marketing Of Your Takeaway Restaurant. If not, let’s pause to think about marketing a QSR. Changing Customer Behaviour.

License 52

License Loyalty Program POS Point of Sale 52

BNG Point of Sale

JUNE 16, 2021

In this article, we provide you with well-known strategies that boost your restaurant sales while also improving the customer experience for more repeat business. How Can Restaurant Owners Increase Customer Sales? . ” is an ideal way to begin the process while also giving your customers a chance to browse your menu offerings.

Social Media 52

Social Media Online Ordering Loyalty Program Merchandise 52

EATER

NOVEMBER 21, 2022

Every purchase, usually between $3 to $6, is described as “rescuing”: Customers get the chance to ensure “good food gets eaten,” while businesses get the chance to recoup sunk costs and find new customers. The bakery sells to wholesalers as well, and two men inside were already loading a delivery truck.

Waste 107

Waste Consumer Goods Food Truck Front of House 107

The Restaurant Times

APRIL 19, 2021

They are part of a relatively new type of mobile business which caters to customers at various locations. Colourful trucks with decorated exteriors serving niche food items have a lot of potential in terms of generating advertising revenue and tapping new markets. Food truck business in the UAE has been around for almost ten years.

Food Truck 52

Food Truck Kitchen Safety Front of House Food 52

EATER

AUGUST 19, 2021

As restaurateurs got creative to make up for lost income during the pandemic, many saw opportunity in selling more than just graphic tees and totes to customers who wanted to show their support. The first part of any project is always about getting to know the client, to learn about their personal stories and who their customers are.

Design 110

Design Food Social Media Merchandise 110

Apicbase

OCTOBER 14, 2022

This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Boost your table turnover rate by training staff to improve service. Partner with delivery and online ordering services. Double down on offline and online marketing. What is revenue? What is NPS?

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. There are several ways food-service operators can leverage technology to run a lean operation, with the ultimate goal of securing more business and profits. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

BNG Point of Sale

JUNE 29, 2021

As outlined in a previous article (insert link to How Much Profit Should You Make in a Restaurant) here are overall profit percentages for different restaurant types: Full-service restaurants: 3 to 5%. It’s all about the food and drinks you serve – after all, those are the reasons your customers left the house in the first place.

Customer Service 52

Customer Service POS Point of Sale Food Truck 52

MBB Hospitality

OCTOBER 22, 2019

You need to be constantly looking at your processes and figuring out what can be streamlined , delegated, automated or outsourced so you can handle any influx of new customers or new work without any hiccups. Do I Have Strong Marketing & Recruitment Strategies? Do I Have an Online Component to My Services?

Recruiting 40

Recruiting Franchise Franchising Social Media 40

MBB Hospitality

OCTOBER 22, 2019

You need to be constantly looking at your processes and figuring out what can be streamlined, delegated, automated or outsourced so you can handle any influx of new customers or new work without any hiccups. Do I Have Strong Marketing & Recruitment Strategies? Do I Have an Online Component to My Services?

Recruiting 40

Recruiting Franchise Franchising Social Media 40

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive?

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

RGU

JANUARY 20, 2020

Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. Logistics and delivery are now make-or-break, as consumers have many options to find and purchase the same or similar products. Grubhub saw its market cap reduced to $4.79 billion on Jan.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Future Food

SEPTEMBER 25, 2019

The Future of Commercial Catering - Customer Satisfaction and the Moment of Truth. Feedback – customer satisfaction - can now be given and measured in an instant wherever that sandwich is eaten! Corporate Catering at Metropolis Function Centre Image via Event Birdie. The Chicken Sandwhich Image via Recipe Box. No second chances!

Catering 60

Catering Customer Experience Merchandise Customer Service 60

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Shifts in the real estate market can raise rent. Inspect deliveries for accuracy.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72